Motability Scheme at Evans Halshaw Vauxhall Shiremoor

4.9
Rating 4.9
(266 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Evans Halshaw Vauxhall Shiremoor

Motability Scheme at Evans Halshaw Vauxhall ShiremoorMotability Scheme at Evans Halshaw Vauxhall ShiremoorMotability Scheme at Evans Halshaw Vauxhall ShiremoorMotability Scheme at Evans Halshaw Vauxhall Shiremoor

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Evans Halshaw Vauxhall Shiremoor can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new
  • Motability Scheme car
  • Servicing and maintaining your car

We are also a Disability Confident Retailer Level 1.

Contact Evans Halshaw Vauxhall Shiremoor on 01912597200 to make an appointment with our Motability specialist.

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Contact information

Address
New York Road
Shiremoor
Newcastle Upon Tyne NE27 0QH
GB
Get directions
Phone Number
Call Evans Halshaw Vauxhall Shiremoor on 0191 259 7200
0191 259 7200
0191 259 7200
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Jack Glendinning
  • Callum Gray
  • Charlotte Olley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Jackie Lewins
  • Rebecca Lewins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Evans Halshaw Vauxhall Shiremoor

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Evans Halshaw Vauxhall Shiremoor

  • Rating 5.0
    Excellent as usual
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Vera,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Callum was fantastic very knowledgable and told me everything I needed to no
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Diane,

    Thank you for your five stars!

    Callum values your feedback.
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent service from Chloe
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Yvonne,

    Chloe will appreciate you leaving this a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Extremely helpful and informative made sure that I went for the best suited vehicle went over and beyond in the help he gave
    Response from Evans Halshaw Vauxhall Shiremoor
    Hello Marc,

    A big thank you for leaving us a positive review.

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent !
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Karen,

    I appreciate you taking the time to leave this review.

    I am very pleased you are satisfied with your visit!

    We hope to be of service to you again,
    Evans Halshaw Customer Services
  • Rating 5.0
    So impressed with service. Charlotte was knowledgeable and so helpful
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Joe,

    Thank you for your five stars!

    Charlotte values your feedback.
    Evans Halshaw Customer Services
  • Rating 5.0
    Very quick process and informative and professional , generally nice lads!!!!
    Response from Evans Halshaw Vauxhall Shiremoor
    Hello Steven,

    Thank you for your five stars! We value your feedback.
    Evans Halshaw Customer Services
  • Rating 5.0
    Very helpful
    Response from Evans Halshaw Vauxhall Shiremoor
    Hello Lee,

    Thank you for your five stars!
    Evans Halshaw Customer Services
  • Rating 5.0
    Absolutely amazing and so helpful
    Response from Evans Halshaw Vauxhall Shiremoor
    Hello Katie,

    Thank you for the 5 star review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 4.0
    My car went in without an appointment but was repaired before the alloted time, I have a few scratches on it but didn't notice them until I got home,
    Response from Evans Halshaw Vauxhall Shiremoor
    Hello Catherine,

    If there is anything we can help with, please email service.followup@pendragon.uk.com

    Kind Regards,
    Evans Halshaw Customer Services
  • Rating 1.0
    The service was not good at all at Evans Halshaw as the courtesy car was an automatic car which my designated driver had never driven before, i was not informed when i booked the mobility car in that the courtesy car was an automatic and they did not offer a manual car when telephoning them before hand to book my car in, i was shown too quickly about the controls on the vehicle and said they did not have enough time to go through everything. This was an awful experience with this car dealer and as well the courtesy car had a gearbox fault on the dashboard with brakes grinding and we could not drive away with this as the courtesy car needed repairs, This had me in an awful position and really stressed me as no other help was given from the staff in Evans Halshaw at all until i telephoned Mobility and they gave me so much help to get me back home from this situation, which i thank immensely for reassurance.
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Sarah,

    Thank you for your review.

    We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    Could not fault them .
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Diane,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Handover very good by a lovely young lady called Charlotte Who was extremely helpful..
    Response from Evans Halshaw Vauxhall Shiremoor
    Hello Pamela,

    Thank you very much for taking the time to leave us this review!

    Our aim is to deliver a positive customer service.

    Have a great weekend!
    Evans Halshaw Customer Services
  • Rating 5.0
    Fantastic from start to finish, would definitely recommend this car dealship and their staff, absolutely first class
    Response from Evans Halshaw Vauxhall Shiremoor
    Hello Nicola,

    Thank you for taking the time to post about your recent experience.

    I’m pleased to hear that you had a 5* experience and we’re very grateful for your recommendation.

    Take care,
    Evans Halshaw Customer Services
  • Rating 5.0
    1st class young lady who looked after us could not have been more professional.
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Brian,

    Thanks so much for the review!

    Our team takes pride in providing excellent customer service.

    Take care,
    Evans Halshaw Customer Services
  • Rating 5.0
    Delivered to the door by Calum who was very professional and excellent
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Carole,

    Thanks so much for the review!

    Our team takes pride in providing excellent customer service.

    Take care,
    Evans Halshaw Customer Services
  • Rating 5.0
    Good communication
    Polite
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Edward,

    Many thanks for taking the time to provide us with this review.

    We love to see such great feedback!
    Evans Halshaw Customer Services
  • Rating 5.0
    Straight forward no hassle staff know their stuff,very friendly and helpful
    Response from Evans Halshaw Vauxhall Shiremoor
    Hello David,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Evans Halshaw Customer Services
  • Rating 5.0
    From phoning to ask to signing and walking out excellent service with Charlotte
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Jacqueline,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Evans Halshaw Customer Services
  • Rating 5.0
    Brilliant Charlotte is an amazing member of staff with brilliant knowledge
    Response from Evans Halshaw Vauxhall Shiremoor
    Hi Abbie,

    Thank you for the great review!

    We really appreciate you taking the time to feedback your experience with Charlotte.

    We look forward to welcoming you back,
    Evans Halshaw Customer Services

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