Motability Scheme at Lookers Škoda Newcastle

4.9
Rating 4.9
(297 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00

Contact information

Address
Railway Street
Newcastle Upon Tyne NE4 7AD
GB
Phone Number
Call Lookers Škoda Newcastle on 0191 256 4600
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • David Hughes
  • Neil Cowie
  • Michael Mountford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Victoria Jones
  • Sophie Humphrey
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Lookers Škoda Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Škoda Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Škoda Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Škoda Newcastle on 01912602360 to make an appointment with our Motability specialist.

Reviews at Lookers Škoda Newcastle

  • Rating 5.0
    Very helpful and explained everything , we needed to know , phoned often with updates , would truly recommend , it's was Paul who assisted with my enquiry and application so that you
  • Rating 5.0
    I would like to express my complete satisfaction with the service I received from Škoda.

    From the very beginning, the whole process was smooth, clear, and well organised. I felt supported and well informed at every stage.

    I would especially like to highlight Luke, who guided me through the entire process professionally and patiently. He took the time to explain everything in detail, answered all my questions clearly, and made sure I felt confident and comfortable with my decision.

    During the vehicle handover, Luke explained all the features of the car thoroughly and ensured that everything was set up properly before I left. His friendly attitude, knowledge, and attention to detail made the experience genuinely enjoyable.

    Thanks to Luke and the whole team, the experience exceeded my expectations. I would not hesitate to recommend this Škoda dealership to others.

    Thank you very much.
  • Rating 5.0
    Highly recommend Lookers Skoda Newcastle. Luke who looked after us was brilliant, can't recommend him high enough.
  • Rating 5.0
    Best service in 30 years from Luke at Lookers Newcastle. Couldn't of asked for more.

    You want to know what the perfect mobility specialist looks like. Observe Luke.
    Response from Lookers Škoda Newcastle
    Dear Peter N.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you received the best service in 30 years from Luke at Lookers Škoda Newcastle. Your kind words truly mean a lot to us and to Luke, who strives to provide exceptional service to all our customers.

    We are committed to ensuring that our team members, like Luke, exemplify the qualities of a perfect mobility specialist. Your review reassures us that we are on the right track, and it inspires us to continue delivering outstanding service.

    If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Ann Scott
    Lookers Škoda Newcastle Team
  • Rating 5.0
    Very polite and welcoming. Answered all our questions. Very friendly staff. Very easy service from start to finish.
    Response from Lookers Škoda Newcastle
    Hello Alaina,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our team polite, welcoming, and friendly. It's fantastic to know that we were able to answer all your questions and provide an easy service from start to finish. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Lookers Škoda Newcastle.

    Best regards,
    The Motability Scheme Team at Lookers Škoda Newcastle
  • Rating 5.0
    They were Amazing, Neil was excellent.
    Response from Lookers Škoda Newcastle
    Hello Tahir A.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Lookers Škoda Newcastle. Neil will be delighted to know that he made such a positive impression. Your feedback is incredibly valuable to us, and we're grateful for your support. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Excellent thanks
    Response from Lookers Škoda Newcastle
    Hello Mark,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience with us at Lookers Škoda Newcastle. Your feedback is greatly appreciated and motivates our team to continue providing top-notch service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    All staff was so nice and helpful, everything was faultless from ordering the car, updates throughout and collecting the car. Highly recommend
    Response from Lookers Škoda Newcastle
    Dear Ashleigh H.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with Lookers Škoda Newcastle was faultless from start to finish. Our team takes great pride in providing exceptional service, and it’s rewarding to know that we met your expectations. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Excellent no faults, Paul was brilliant and kept me updated every step
    Response from Lookers Škoda Newcastle
    Hello Samantha,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Škoda Newcastle. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    First time using motability and they were very friendly and explained everything in detail so we would understand
    Response from Lookers Škoda Newcastle
    Hello Alaina,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first time using the Motability Scheme was a positive one. Our team at Lookers Škoda Newcastle is dedicated to providing friendly and detailed service, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Excellent service friendly staff
    Response from Lookers Škoda Newcastle
    Hello Daniel M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our staff to be friendly. Your feedback is incredibly important to us, and it motivates our team to continue providing the best experience possible for all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Škoda Newcastle.

    Best regards,

    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Excellent service, thank you
    Response from Lookers Škoda Newcastle
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Lookers Škoda Newcastle. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very nice person
    Response from Lookers Škoda Newcastle
    Dear Lenka D.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Lookers Škoda Newcastle. Your kind words and perfect rating mean a lot to us, and we are delighted to know that our service met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Škoda Newcastle Team
  • Rating 4.0
    Great, thanks
    Response from Lookers Škoda Newcastle
    Hello Rebecca,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with us at Lookers Škoda Newcastle. Your feedback is important to us, and we're always striving to improve our services. If there's anything specific you think we could do to enhance your experience further, please feel free to let us know. We look forward to serving you again in the future!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    It’s very nice person
    Response from Lookers Škoda Newcastle
    Hello Lenka D.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our team at Lookers Škoda Newcastle. Your kind words and perfect rating mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Great experience very friendly would recommend skoda to eney one looking for a car Neil Cowie is friendly and helpful explaining everything to me
    Response from Lookers Škoda Newcastle
    Hello Paul,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us at Lookers Škoda Newcastle. It's fantastic to know that Neil Cowie was able to assist you effectively and make your visit enjoyable. Your recommendation means a lot to us, and we're delighted that you would suggest Škoda to others. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Spot on
    Response from Lookers Škoda Newcastle
    Hello Gordon,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with the Motability Scheme at Lookers Škoda Newcastle was "spot on." Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Prompt and courteous
    Response from Lookers Škoda Newcastle
    Dear Pamela H.,

    Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you found our service prompt and courteous. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Škoda Newcastle.

    Best regards,
    The Motability Scheme Team at Lookers Škoda Newcastle
  • Rating 5.0
    Great
    Response from Lookers Škoda Newcastle
    Hello Connor N.,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Lookers Škoda Newcastle. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Excellent service thanks to Niel Cowie
    Response from Lookers Škoda Newcastle
    Dear Christopher W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service from Niel Cowie. Providing top-notch service is our priority, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Niel and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Škoda Newcastle Team

Similar Motability Scheme dealers