Motability Scheme at Lookers Škoda Newcastle

4.9
Rating 4.9
(274 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00

Contact information

Address
Railway Street
Newcastle Upon Tyne NE4 7AD
GB
Phone Number
Call Lookers Škoda Newcastle on 0191 256 4600
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • David Hughes
  • Neil Cowie
  • Michael Mountford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Victoria Jones
  • Lauren Chambers
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Škoda Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Škoda Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Škoda Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Škoda Newcastle on 01912602360 to make an appointment with our Motability specialist.

Reviews at Lookers Škoda Newcastle

  • Rating 5.0
    Excellent
    Response from Lookers Škoda Newcastle
    Hello Lloyd,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Lookers Škoda Newcastle. Your feedback is incredibly valuable, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Great
    Response from Lookers Škoda Newcastle
    Hello Crystal D.,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Lookers Škoda Newcastle. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Great
    Response from Lookers Škoda Newcastle
    Hello Crystal D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Lookers Škoda Newcastle. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Michael Mountford was helpful and friendly, communication was great and overall experience very good.
    Response from Lookers Škoda Newcastle
    Hello Daniel B.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Michael Mountford was able to assist you in a helpful and friendly manner. It's great to know that the communication and overall experience met your expectations. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Paul was friendly and patient. Explained process well and kept us informed throughout process.
    Response from Lookers Škoda Newcastle
    Hello Clare T.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Paul was able to provide you with a friendly and patient experience, and that he kept you well-informed throughout the process. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Škoda Newcastle.

    Best regards,

    Ann
    Lookers Škoda Newcastle Team
  • Rating 5.0
    It was great - Michael’s was super helpful.
    Response from Lookers Škoda Newcastle
    Hello Evangeline,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience and that Michael was able to assist you effectively. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Škoda Newcastle.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Did amazing
    Response from Lookers Škoda Newcastle
    Hello Helen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Lookers Škoda Newcastle. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Amazing service, ordering and collecting the car was very easy. Paul was lovely and very helpful.
    Response from Lookers Škoda Newcastle
    Hello Joseph,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Lookers Škoda Newcastle. It's fantastic to know that ordering and collecting your car was easy and that Paul was able to assist you so well. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Excellent service.
    Staff very friendly and helpful.
    Response from Lookers Škoda Newcastle
    Hello Ben S.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent service and found our staff to be friendly and helpful. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Škoda Newcastle.

    Best regards,

    Ann
    Lookers Škoda Newcastle Team
  • Rating 5.0
    Absolutely 100% fantastic very helpful
    Response from Lookers Škoda Newcastle
    Hello Joseph H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service to be 100% fantastic and very helpful. Our team at Lookers Škoda Newcastle is dedicated to providing the best experience possible, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Experience was great. Michael contacted me and arranged replacing the car I was handing back. He sorted everything out and kept me in the loop till the day I received the car.
    Response from Lookers Škoda Newcastle
    Hello Ruth B.,

    Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Michael was able to assist you effectively and ensure a smooth transition with your car replacement. Keeping our customers informed and satisfied is our top priority, and your feedback is a great testament to the hard work and dedication of our team.

    We truly appreciate your 5-star rating and are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very nice and helpful,kept us informed every step of the way.
    Response from Lookers Škoda Newcastle
    Dear Yvonne S.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service helpful and that we kept you informed throughout your experience with us. Your satisfaction is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Škoda Newcastle.

    Best regards,

    The Motability Scheme Team at Lookers Škoda Newcastle
  • Rating 5.0
    My experience with Michael at Skoda newcastle was brilliant from start to finish. The car arrived earlier than I'd expected, was given the choice to drive it with him so he could show me all the bells & whistles and get me familiar with the car and how it drives. An all around pleasant experience and im very happy with the car.

    Thanks michael!
    Response from Lookers Škoda Newcastle
    Dear Ethan J.,

    Thank you so much for taking the time to share your wonderful experience with us at Lookers Škoda Newcastle. We are thrilled to hear that Michael provided you with such exceptional service and that you are happy with your new car. It's great to know that the car arrived earlier than expected and that Michael was able to guide you through all its features. Your satisfaction is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very friendly and professional
    Response from Lookers Škoda Newcastle
    Dear Teresa B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be both friendly and professional. At Lookers Škoda Newcastle, we strive to provide the best possible service to all our customers, and your feedback is truly appreciated. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Neil cowie is a polite, kind and honest salesman. He’s a genuine guy with genuine best interests for his customers. He made me and my family feel very comfortable and had ample amounts of knowledge to answer my questions. He was chirpy and happy and made my family have a wonderful experience at Škoda. The process is quick and simple and I felt really well informed. Very excited for my new Škoda and can’t thanks Neil enough! Top bloke
    Response from Lookers Škoda Newcastle
    Dear Alex W.,

    Thank you so much for taking the time to share your wonderful experience with us at Lookers Škoda Newcastle. We are thrilled to hear that Neil provided you and your family with such a positive and comfortable experience. It's great to know that his knowledge and genuine care made the process smooth and enjoyable for you.

    We are delighted that you are excited about your new Škoda, and we truly appreciate your kind words about Neil. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again and wish you many happy miles in your new Škoda!

    Warm regards,

    The Lookers Škoda Newcastle Team
  • Rating 5.0
    100%
    Response from Lookers Škoda Newcastle
    Hello Graham N.,

    Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had such a positive experience with the Motability Scheme at Lookers Škoda Newcastle. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    He was very helpful and explained everything. Made it a very easy and pleasant experience.
    Response from Lookers Škoda Newcastle
    Dear Connor C.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a pleasant experience with us and that everything was explained clearly. Our team strives to provide the best service possible, and it’s always rewarding to know when we’ve succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Škoda Newcastle.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Excellent service received from Skoda Newcastle
    Response from Lookers Škoda Newcastle
    Hello Liam,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received excellent service from our team at Lookers Škoda Newcastle. Providing top-notch service is our priority, and it’s always rewarding to know when we’ve met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very helpful
    Response from Lookers Škoda Newcastle
    Hello Diane,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service very helpful. At Lookers Škoda Newcastle, we strive to provide the best experience possible for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Michael was very knowledgeable, veryfriendly and quick at getting everything done for us.
    Response from Lookers Škoda Newcastle
    Hello Ethan J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear about your positive experience with Michael. It's great to know that his knowledge, friendliness, and efficiency made your visit enjoyable. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Škoda Newcastle.

    Best regards,
    The Motability Scheme Team at Lookers Škoda Newcastle

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