Motability Scheme at Lookers Škoda Newcastle

4.9
Rating 4.9
(311 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
Railway Street
Newcastle Upon Tyne NE4 7AD
GB
Get directions
Phone Number
Call Lookers Škoda Newcastle on 0191 256 4600
0191 256 4600
0191 256 4600
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Andrew Cleugh
  • David Hughes
  • Jon Grant
  • Neil Cowie
  • Michael Mountford
  • Graeme Brydon
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Victoria Jones
  • Jade Smith
  • Coral Winship
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Škoda Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Škoda Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Škoda Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Škoda Newcastle on 01912602360 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Škoda Newcastle

  • Rating 5.0
    Michael was absolutely brilliant throughout the whole process, answered all my questions, was super helpful and understanding.
    Couldn't recommend him and the team more. Very thankful we chose skoda newcastle for our next car.
  • Rating 5.0
    He was a great show me everything I needed to know many thanks
    Response from Lookers Škoda Newcastle
    Hello George,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience and that everything you needed to know was clearly explained. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Lookers Škoda Newcastle.

    Best regards,

    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Luke was fantastic with us he talked us through everything very friendly and helpful young man dawn and aaron.
    Response from Lookers Škoda Newcastle
    Hello Aaron,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with Luke. It's great to know that he was able to guide you through everything and provide friendly service. We truly appreciate your feedback and are delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    really good to deal with and very helpful
    Response from Lookers Škoda Newcastle
    Dear Susan T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Lookers Škoda Newcastle to be really good to deal with and very helpful. Your feedback is incredibly important to us, and it’s fantastic to know that we were able to meet your expectations.

    We strive to provide the best service possible to all our customers, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star rating and for choosing the Motability Scheme with us.

    Best regards,

    Ann Scott
    Lookers Škoda Newcastle
  • Rating 5.0
    Good, although I think I should get a plug in charging cable with a Hybrid.
    Overall good, straightforward and easy
    Response from Lookers Škoda Newcastle
    Hello Peter,

    Thank you for taking the time to leave us a review and for giving us a perfect rating! We're delighted to hear that you found your experience with us to be good, straightforward, and easy.

    We appreciate your feedback regarding the plug-in charging cable for your Hybrid. Your input is valuable to us, and we'll certainly take it into consideration as we strive to enhance our services and offerings.

    If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Relaxing
    Response from Lookers Škoda Newcastle
    Hello Ian,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found your experience with us relaxing. Providing a comfortable and stress-free environment for our customers is one of our top priorities, and your feedback reassures us that we are on the right track.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Škoda Newcastle.

    Best regards,

    Lookers Škoda Newcastle Team
  • Rating 5.0
    The manager, Dave, introduced us to Michael who was extremely helpful and offered lots of advice and assistance in helping us to choose the correct vehicle to best suit our current and possible future needs
    Response from Lookers Škoda Newcastle
    Dear Jill B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Dave and Michael were able to assist you effectively in choosing the right vehicle to meet your needs. Our team strives to provide the best possible service, and it’s rewarding to know that we succeeded in making your experience a positive one.

    Your kind words and perfect rating are greatly appreciated, and we look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best regards,

    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very helpful & informative,
    Response from Lookers Škoda Newcastle
    Hello Donna J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and informative. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible for our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Lookers Škoda Newcastle
  • Rating 5.0
    Wery good
    Response from Lookers Škoda Newcastle
    Hello Ladislav,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a "very good" experience with us at Lookers Škoda Newcastle. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Absolutely fantastic from start to handover.Micheal at skoda lookers railway street newcastle upon tyne kept me informed of progress of my son's car.The handover day was very smooth.Thank You.
    Response from Lookers Škoda Newcastle
    Hello Lewis,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience from start to handover. It's great to know that Micheal kept you well-informed throughout the process and that the handover day went smoothly. Your feedback is incredibly valuable to us, and we are delighted that we could assist with your son's car. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Michael was very nice and very knowledgeable. Knew everything we wanted and everything was smooth. Didn’t feel rushed and felt reassured with every decision we made

    Credit to his team
    Response from Lookers Škoda Newcastle
    Dear Tubambe N.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Michael and the team at Lookers Škoda Newcastle. It's great to know that you felt reassured and comfortable throughout the process, and that everything went smoothly for you.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Michael and the rest of the team. We strive to provide the best service possible, and it’s rewarding to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards
    Lookers Customer Service & Resolution Team


  • Rating 5.0
    The Salesman Luke was amazing he kept me up to date on everything well pleased with the dealership
    Response from Lookers Škoda Newcastle
    Dear Leslie D.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with Luke and that he was able to keep you well-informed throughout the process. Your satisfaction is our top priority, and it's fantastic to know that you are pleased with our dealership.

    We truly appreciate your kind words and your 5-star rating. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very helpful &?very friendly too. Thanks

    Response from Lookers Škoda Newcastle
    Dear Samantha H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team both helpful and friendly. Your feedback is incredibly valuable to us, and it’s great to know we were able to meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Neil was fabulous explained everything perfectly, highly recommended
    Response from Lookers Škoda Newcastle
    Hello Tracey O.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Neil provided you with excellent service and that everything was explained perfectly. Your recommendation means a lot to us, and we're delighted to know you had a positive experience at Lookers Škoda Newcastle. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very helpful and explained everything , we needed to know , phoned often with updates , would truly recommend , it's was Paul who assisted with my enquiry and application so that you
    Response from Lookers Škoda Newcastle
    Hello Ashleigh E.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Paul was able to assist you effectively and provide all the information you needed. It's great to know that you found our communication helpful and that you would recommend our services. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    I would like to express my complete satisfaction with the service I received from Škoda.

    From the very beginning, the whole process was smooth, clear, and well organised. I felt supported and well informed at every stage.

    I would especially like to highlight Luke, who guided me through the entire process professionally and patiently. He took the time to explain everything in detail, answered all my questions clearly, and made sure I felt confident and comfortable with my decision.

    During the vehicle handover, Luke explained all the features of the car thoroughly and ensured that everything was set up properly before I left. His friendly attitude, knowledge, and attention to detail made the experience genuinely enjoyable.

    Thanks to Luke and the whole team, the experience exceeded my expectations. I would not hesitate to recommend this Škoda dealership to others.

    Thank you very much.
    Response from Lookers Škoda Newcastle
    Dear Simona K.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Lookers Škoda Newcastle. We are thrilled to hear that you are completely satisfied with the service you received.

    It is fantastic to know that the entire process was smooth, clear, and well-organized for you. We strive to ensure our customers feel supported and informed, and it is rewarding to hear that we succeeded in doing so.

    We are especially pleased to hear your kind words about Luke. He is indeed a valuable member of our team, and we will make sure to pass on your compliments to him. It is great to know that his professionalism, patience, and attention to detail made your experience enjoyable and exceeded your expectations.

    Thank you for recommending our dealership to others. Your satisfaction is our top priority, and your feedback encourages us to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please do not hesitate to reach out.

    Warm regards,

    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Highly recommend Lookers Skoda Newcastle. Luke who looked after us was brilliant, can't recommend him high enough.
    Response from Lookers Škoda Newcastle
    Hello Loren A.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience at Lookers Škoda Newcastle and that Luke provided you with exceptional service. Your recommendation means a lot to us, and we are delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Best service in 30 years from Luke at Lookers Newcastle. Couldn't of asked for more.

    You want to know what the perfect mobility specialist looks like. Observe Luke.
    Response from Lookers Škoda Newcastle
    Dear Peter N.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you received the best service in 30 years from Luke at Lookers Škoda Newcastle. Your kind words truly mean a lot to us and to Luke, who strives to provide exceptional service to all our customers.

    We are committed to ensuring that our team members, like Luke, exemplify the qualities of a perfect mobility specialist. Your review reassures us that we are on the right track, and it inspires us to continue delivering outstanding service.

    If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Ann Scott
    Lookers Škoda Newcastle Team
  • Rating 5.0
    Very polite and welcoming. Answered all our questions. Very friendly staff. Very easy service from start to finish.
    Response from Lookers Škoda Newcastle
    Hello Alaina,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our team polite, welcoming, and friendly. It's fantastic to know that we were able to answer all your questions and provide an easy service from start to finish. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Lookers Škoda Newcastle.

    Best regards,
    The Motability Scheme Team at Lookers Škoda Newcastle
  • Rating 5.0
    They were Amazing, Neil was excellent.
    Response from Lookers Škoda Newcastle
    Hello Tahir A.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Lookers Škoda Newcastle. Neil will be delighted to know that he made such a positive impression. Your feedback is incredibly valuable to us, and we're grateful for your support. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Škoda Newcastle Team

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