Motability Scheme at Lookers Škoda Newcastle

4.9
Rating 4.9
(261 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Railway Street
Newcastle Upon Tyne NE4 7AD
GB
Get directions
Phone Number
Call Lookers Škoda Newcastle on 0191 256 4636
0191 256 4636
0191 256 4636
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • David Hughes
  • Neil Cowie
  • Michael Mountford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Victoria Jones
  • Lauren Chambers
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Škoda Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Škoda Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Škoda Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Škoda Newcastle on 01912602360 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Škoda Newcastle

  • Rating 5.0
    Very friendly and professional
    Response from Lookers Škoda Newcastle
    Dear Teresa B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be both friendly and professional. At Lookers Škoda Newcastle, we strive to provide the best possible service to all our customers, and your feedback is truly appreciated. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Neil cowie is a polite, kind and honest salesman. He’s a genuine guy with genuine best interests for his customers. He made me and my family feel very comfortable and had ample amounts of knowledge to answer my questions. He was chirpy and happy and made my family have a wonderful experience at Škoda. The process is quick and simple and I felt really well informed. Very excited for my new Škoda and can’t thanks Neil enough! Top bloke
    Response from Lookers Škoda Newcastle
    Dear Alex W.,

    Thank you so much for taking the time to share your wonderful experience with us at Lookers Škoda Newcastle. We are thrilled to hear that Neil provided you and your family with such a positive and comfortable experience. It's great to know that his knowledge and genuine care made the process smooth and enjoyable for you.

    We are delighted that you are excited about your new Škoda, and we truly appreciate your kind words about Neil. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again and wish you many happy miles in your new Škoda!

    Warm regards,

    The Lookers Škoda Newcastle Team
  • Rating 5.0
    100%
    Response from Lookers Škoda Newcastle
    Hello Graham N.,

    Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had such a positive experience with the Motability Scheme at Lookers Škoda Newcastle. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    He was very helpful and explained everything. Made it a very easy and pleasant experience.
    Response from Lookers Škoda Newcastle
    Dear Connor C.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a pleasant experience with us and that everything was explained clearly. Our team strives to provide the best service possible, and it’s always rewarding to know when we’ve succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Škoda Newcastle.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Excellent service received from Skoda Newcastle
    Response from Lookers Škoda Newcastle
    Hello Liam,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received excellent service from our team at Lookers Škoda Newcastle. Providing top-notch service is our priority, and it’s always rewarding to know when we’ve met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very helpful
    Response from Lookers Škoda Newcastle
    Hello Diane,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service very helpful. At Lookers Škoda Newcastle, we strive to provide the best experience possible for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Michael was very knowledgeable, veryfriendly and quick at getting everything done for us.
    Response from Lookers Škoda Newcastle
    Hello Ethan J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear about your positive experience with Michael. It's great to know that his knowledge, friendliness, and efficiency made your visit enjoyable. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Škoda Newcastle.

    Best regards,
    The Motability Scheme Team at Lookers Škoda Newcastle
  • Rating 5.0
    Salesman the best not after pressurising you to buy add ons top man would deal with him again
    Response from Lookers Škoda Newcastle
    Hello John B.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our salesman and that you felt no pressure during your visit. It's wonderful to know that you would choose to deal with him again. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back to Lookers Škoda Newcastle in the future.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Neil was very knowledgeable and easy took the stress out of getting a new car
    Response from Lookers Škoda Newcastle
    Dear Christopher W.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Neil was able to make the process of getting a new car stress-free for you. Providing knowledgeable and supportive service is something we strive for, and it's wonderful to know that Neil delivered on that promise.

    Your feedback is greatly appreciated, and we are delighted that you had a positive experience with our team at Lookers Škoda Newcastle. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Ann
    Lookers Škoda Newcastle Team
  • Rating 5.0
    Paul jobling was great never been so happy and not under pressure at all to choose a car he helped with everything from start to finish.
    Response from Lookers Škoda Newcastle
    Hello Tony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with Paul Jobling at Lookers Škoda Newcastle. It's fantastic to know that he was able to assist you throughout the entire process without any pressure, ensuring you felt comfortable and supported in choosing the right car. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very helpful and explained every step of the process and couldn't ask for better
    Response from Lookers Škoda Newcastle
    Hello Edward,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that every step of the process was clearly explained. Our team at Lookers Škoda Newcastle is dedicated to providing the best possible experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very helpful and explained every step of the process
    Response from Lookers Škoda Newcastle
    Hello Edward,

    Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you found our team very helpful and that every step of the process was clearly explained. At Lookers Škoda Newcastle, we strive to provide exceptional service and ensure our customers feel supported and informed. Your feedback is greatly appreciated and motivates us to continue delivering the best experience possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very good Paul the salesman was very helpful.
    Response from Lookers Škoda Newcastle
    Dear Anne M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with Paul and found him to be very helpful. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Great experience, everyone was very friendly, helpful and informative, excellent service.
    Response from Lookers Škoda Newcastle
    Hello Aaron J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Lookers Škoda Newcastle. Our team takes pride in being friendly, helpful, and informative, and it’s fantastic to know that our service met your expectations.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Sympathetic and very knowledgeable, an excellent service from ordering to receiving car.would recommend to anyone
    Response from Lookers Škoda Newcastle
    Hello Simon B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service sympathetic and knowledgeable throughout your experience with us. It's fantastic to know that you would recommend us to others, and your kind words truly mean a lot to our team.

    We are committed to providing excellent service from the moment you order to the moment you receive your car, and your feedback reassures us that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your recommendation and for choosing the Motability Scheme at Lookers Škoda Newcastle.

    Best regards,

    Ann
    Customer Advisor
    Lookers Škoda Newcastle
  • Rating 5.0
    Michael was brilliant throughout the whole process lots of advice and answered all my questions kept me updated throughout fabulous customer service
    Response from Lookers Škoda Newcastle
    Hello Harvey,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Michael provided you with excellent service and kept you well-informed throughout the process. It's great to know that his advice and support made your experience with us a positive one. We truly appreciate your feedback and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Good
    Response from Lookers Škoda Newcastle
    Hello Michal H.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had a positive experience with us at Lookers Škoda Newcastle. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Really good as always 20 out of 20
    Response from Lookers Škoda Newcastle
    Hello John,

    Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us at Lookers Škoda Newcastle. Your kind words and perfect rating mean a lot to our team, and we're delighted to know that we consistently meet your expectations. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very good
    Response from Lookers Škoda Newcastle
    Hello Linda,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Lookers Škoda Newcastle. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Dave Hughes was verry helpful excellent experience thanks to him
    Response from Lookers Škoda Newcastle
    Thank you for the great review and the feedback on Dave, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.

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