Motability Scheme at Lookers Škoda Newcastle

4.9
Rating 4.9
(189 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Railway Street
Newcastle Upon Tyne NE4 7AD
GB
Phone Number
Call Lookers Škoda Newcastle on 0191 260 2360
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • David Hughes
  • Neil Cowie
  • Michael Mountford
  • Mark Bowman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Victoria Jones
  • Mark Mckinney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Škoda Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Škoda Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Škoda Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Škoda Newcastle on 01912602360 to make an appointment with our Motability specialist.

Reviews at Lookers Škoda Newcastle

  • Rating 5.0
    Neil cowie was absolutely amazing and made it very easy for me to understand the ins and outs of motability
    Response from Lookers Škoda Newcastle
    Thank you for the great review and the feedback on Neil, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Friendly Service courteous and helpful
    Response from Lookers Škoda Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service, great communication
    Friendly and approachable
    Response from Lookers Škoda Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    All good.
    Response from Lookers Škoda Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic I can’t thank Michael Mountford enough he’s been absolutely fantastic keeping me updated with any changes etc and ordering my perfect car! Thank you Michael!!
    Response from Lookers Škoda Newcastle
    Thank you for the great review and the feedback on Michael, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very helpful
    Response from Lookers Škoda Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Neil was absolutely INCREDIBLE. ALL of the staff went above and beyond. Neil explained every single step to us in a detailed yet easy to understand manner. He was so lovely, his customer service skills is 10000/10. So greatful for everything Neil and the rest of the staff did 🫶🫶🫶🫶
    Response from Lookers Škoda Newcastle
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Neil receives the recognition he deserves. Many thanks
  • Rating 5.0
    Had a appointment with Michael who helped my disabled dad at choosing his mobility car was lovely friendly person and very helpfull and polite 10 out 10 from us👍
    Response from Lookers Škoda Newcastle
    Hello,

    Thank you for the great review and the feedback we really appreciate it. We look forward to welcoming you back to the business again soon.

    Thank you.
    Ashleigh
  • Rating 5.0
    Mark was very good and had a vast knowledge about not only the car but also the process and aftercare I felt nothing was a bother for him or the team that helped me very happy.
    Response from Lookers Škoda Newcastle
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Mark receives the recognition he deserves. Many thanks
  • Rating 5.0
    Michael kept me updated with everything that Skoda was making on the car and also updated me on what percentage was done and what needed doing still and also let me know when it was travelling from where it was getting made over onto the low loader and when it actually arrived at the garage he did a video walk around to show me that the car still was wrapped and had to have a cool enough period before I cook but everything went smoothly and Michael just kept me informed it was brilliant
    Response from Lookers Škoda Newcastle
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Michael receives the recognition he deserves. Many thanks
  • Rating 5.0
    Michael M, made choosing and ordering a mobility car for my dad a very easy experience.
    Response from Lookers Škoda Newcastle
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Michael receives the recognition he deserves. Many thanks
  • Rating 5.0
    Very helpful and friendly, mind put at ease.
    Response from Lookers Škoda Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very happy with neil because he help use with the application and step by step when thought it all and we are very happy with the service
    Response from Lookers Škoda Newcastle
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Neil receives the recognition he deserves. Many thanks
  • Rating 5.0
    All procedures were completed with ease and kindness by the company's work team, and I am very grateful for what they did for me and served all my requests with all their effort and seriousness in work. They were truly more than wonderful. Thanks to all the workers there, and I would like to mention Mark in particular. I hope that we find such a style of service wherever we go. Thank you.
    Response from Lookers Škoda Newcastle
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Mark receives the recognition he deserves. Many thanks
  • Rating 5.0
    Very fast delivery and Niel cowie is the best salesman in the world and very helpful went out of his way to pull out all the stops
    Response from Lookers Škoda Newcastle
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Niel Cowie receives the recognition he deserves. Many thanks
  • Rating 5.0
    Excellent spent time with us and made us feel welcome
    Response from Lookers Škoda Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Freindly patient knowledgeable staff
    Response from Lookers Škoda Newcastle
    Hello and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 5.0
    Helpful and polite staff
    Response from Lookers Škoda Newcastle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Customer service was amazing although I haven’t received my car yet I’m told it will be here quick
    Response from Lookers Škoda Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service
    Response from Lookers Škoda Newcastle
    Thank you for your kind words - we're glad to have been of service!

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