Motability Scheme at Lookers Škoda Newcastle

4.9
Rating 4.9
(239 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Railway Street
Newcastle Upon Tyne NE4 7AD
GB
Phone Number
Call Lookers Škoda Newcastle on 0191 260 2360
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • David Hughes
  • Neil Cowie
  • Michael Mountford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Victoria Jones
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Lookers Škoda Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Škoda Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Škoda Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Škoda Newcastle on 01912602360 to make an appointment with our Motability specialist.

Reviews at Lookers Škoda Newcastle

  • Rating 5.0
    excellent
    Response from Lookers Škoda Newcastle
    Dear Marian F.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Škoda Newcastle. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Very friendly, knowledgeable and catered to my every need. Couldn’t have been any more helpful.
    Response from Lookers Škoda Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Skoda Newcastle.
  • Rating 5.0
    Excellent customer service from staff at skoda newcastle
    Thank you John Appleby
    Response from Lookers Škoda Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Everything went smoothly all the staff were very helpful the sales manager was first class
    Would recommend Škoda at Newcastle
    Response from Lookers Škoda Newcastle
    Hi Graham,Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Helpful, friendly and efficient.
    The service was done properly, the car cleaned and the reception texted to let me know the car was ready ahead of time.
    Response from Lookers Škoda Newcastle
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Friendly atmosphere and the staff could not be more helpful
    Response from Lookers Škoda Newcastle

    Hi Winifred,
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Absolutely amazing Neil at Škoda was more than helpful, he was friendly, welcoming and all round a treat to speak too.
    Response from Lookers Škoda Newcastle
    Dear Dzineta G.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Neil at Lookers Škoda Newcastle. It's fantastic to know that he was able to provide you with friendly and welcoming service. We strive to ensure that all our customers feel valued and supported, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Faultless and relaxed
    Response from Lookers Škoda Newcastle
    Dear Leah,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with us was faultless and relaxed. Our team at Lookers Škoda Newcastle is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Related atmosphere, vastly knowledgeable about electric cars, very polite helpful and professional, in fact a nice afternoon out
    Response from Lookers Škoda Newcastle
    Hello Charles,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a pleasant experience with us at Lookers Škoda Newcastle. It's great to know that our team's knowledge about electric cars and their professionalism made your visit enjoyable. We strive to create a welcoming atmosphere for all our customers, and your feedback reassures us that we are on the right track. We look forward to welcoming you back for another nice afternoon out in the future!

    Best regards,
    The Lookers Škoda Newcastle Team
  • Rating 5.0
    Neil was absolutely amazing
    Great service from the time I’ve ordered to collecting the car ⭐️⭐️⭐️⭐️⭐️
    Response from Lookers Škoda Newcastle
    Thank you for the great review and the feedback on Neil, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards Skoda Newcastle
  • Rating 5.0
    Amazing, staff were super helpful and informative
    Response from Lookers Škoda Newcastle
    Hi Harry, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    great customer service quick and easy service
    Response from Lookers Škoda Newcastle
    Hi Chantelle, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 4.0
    They didn’t clean the car properly
    Response from Lookers Škoda Newcastle
    Hello Catherine. Thank you for taking the time to leave us a review about your visit.
    Your support to Lookers is much appreciated.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Paul J was brilliant! He made everything easy, explained each step of the way and was so easy to get on with. I HIGHLY RECOMMEND both him and SKODA Newcastle-upon-Tyne!
    Response from Lookers Škoda Newcastle
    Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent advice quick easy process
    Response from Lookers Škoda Newcastle
    Hi Harvey, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Neil was very friendly, helpful and knowledgeable in helping me to choose my first Motability car.
    Response from Lookers Škoda Newcastle
    Hi Peter, Thank you so much for your kind words! We are so happy to hear that Neil was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
    Kind regards
  • Rating 5.0
    Excellent
    Response from Lookers Škoda Newcastle
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    GoodVery nice and I am very comfortable. Thank you very much.
    Response from Lookers Škoda Newcastle
    Thank you for your high star rating.
  • Rating 5.0
    Was very happy with Michael at skoda he kept me informed every step of the way on the day he helped me go through the car and all it's equipment
    Response from Lookers Škoda Newcastle
    Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service well done Paul
    Response from Lookers Škoda Newcastle
    Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

Similar Motability Scheme dealers