Motability Scheme at Stoneacre Lexus Newcastle
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Lexus Newcastle
Our trained Motability specialists are here to support you throughout the duration of your lease.
Stoneacre Lexus Newcastle can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Stoneacre Lexus Newcastle on 01916224435 to make an appointment with our Motability specialist.
Contact information
Address
Scotswood Road
Newcastle Upon Tyne NE4 7YW
GB
Phone Number
Call Stoneacre Lexus Newcastle on 0191 622 4435
0191 622 4435
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Jonny Woolven
- Evan Bell
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00Closed Today Closed Today Toggle Hours
Service centre details
08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Clare Sadler
- Grant Robson
- Liam Mcquinn
- Daniel Taylor
- Kevin Dand
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Lexus Newcastle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Lexus Newcastle
- Rating 5.0Nov 27, 2025Hassle free straight talking and easy to follow advice.
- Rating 5.0Nov 18, 2025Excellent serviceResponse from Stoneacre Lexus NewcastleNov 19, 2025Hello Sarah,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Stoneacre Lexus Newcastle. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Lexus Newcastle Team - Rating 5.0Nov 4, 2025Great service lovely staff and great communication five star serviceResponse from Stoneacre Lexus NewcastleNov 5, 2025Hello Paul,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a five-star experience with our service and found our staff lovely and communication great. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Lexus Newcastle.
Best regards,
The Motability Scheme Team at Stoneacre Lexus Newcastle - Rating 5.0Oct 24, 2025Very good customer service.very knowledgeable would recommend this dealership.Response from Stoneacre Lexus NewcastleNov 3, 2025Hello Timothy,
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our customer service and found our team knowledgeable. Your recommendation means a lot to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Lexus Newcastle.
Best regards,
The Motability Scheme Team at Stoneacre Lexus Newcastle - Rating 5.0Oct 18, 2025Highly satisfyingResponse from Stoneacre Lexus NewcastleOct 20, 2025Dear Christina,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a highly satisfying experience with us at Stoneacre Lexus Newcastle. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.
Providing exceptional service is our top priority, and your kind words are a great encouragement to our team. If there is anything more we can do for you, please don't hesitate to reach out.
We look forward to serving you again in the future!
Best regards,
Stoneacre Lexus Newcastle - Rating 5.0Oct 1, 2025👍Daniela Eugenia StancuResponse from Stoneacre Lexus NewcastleOct 2, 2025Hello Denisa-andreea,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with us at Stoneacre Lexus Newcastle. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Lexus Newcastle Team - Rating 5.0Aug 14, 2025Fantastic Service Highly RecommendedResponse from Stoneacre Lexus NewcastleAug 15, 2025Hello Harry,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a great experience with our service at Stoneacre Lexus Newcastle. Your recommendation means a lot to us, and we are delighted to know that we could meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Lexus Newcastle Team - Rating 5.0May 16, 2025Very happy with the service I receivedResponse from Stoneacre Lexus NewcastleMay 16, 2025Hello Michael,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with the service you received at Stoneacre Lexus Newcastle.
Our team is dedicated to providing the best experience possible, and your feedback is a great encouragement to all of us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Lexus Newcastle Team - Rating 5.0Apr 11, 2025Great service, friendly staff.Response from Stoneacre Lexus NewcastleApr 14, 2025Hello Colin,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our staff to be friendly. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Stoneacre Lexus Newcastle.
Best regards,
The Stoneacre Lexus Newcastle Team - Rating 5.0Feb 27, 2025Everything was A* very friendly and helpful staff.Response from Stoneacre Lexus NewcastleFeb 28, 2025Dear Helen S.,
Thank you so much for your wonderful review! We are thrilled to hear that you found our staff to be friendly and helpful, and that your experience with us was A*. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to the Motability Scheme at Stoneacre Lexus Newcastle.
Best regards,
The Motability Scheme Team at Stoneacre Lexus Newcastle - Rating 5.0Dec 26, 2024Fantastic staff-I had interactions with Jonny, Sam and Damon (the manager.) All emails were answered punctually, there was zero pressure from anyone and I loved the big reveal 😂Response from Stoneacre Lexus NewcastleDec 27, 2024Hi Andria thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 28, 2024Friendly, informed & helpful personnel…..A pleasure to deal with.Response from Stoneacre Lexus NewcastleOct 29, 2024Hi Marc, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 28, 2024Dave at Lexus Newcastle was amazing nothing too much bother brokered a fantastic deal 5 star experienceResponse from Stoneacre Lexus NewcastleOct 29, 2024Hello Jillian and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 19, 2024Excellent service
Sam told me everything I needed to know about the new carResponse from Stoneacre Lexus NewcastleAug 20, 2024Hi Sarah, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Jul 15, 2024Sam was great from start to finish. He made the process seamless, fun and informative. We were very thankful to be looked after by him and we wish him the very best.Response from Stoneacre Lexus NewcastleJul 16, 2024Hello Daniel and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 17, 2024Great helpful friendly nothing is a problem for them would definitely recommend them to everyoneResponse from Stoneacre Lexus NewcastleJun 18, 2024Hi Neil, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 6, 2024Brilliant salesmanship he was very informative answering everything I asked 10 out of 10 for SamResponse from Stoneacre Lexus NewcastleJun 7, 2024Hello Robert and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 5, 2024The salesman was brilliant one of the best salesman I've ever dealt withResponse from Stoneacre Lexus NewcastleJun 6, 2024Hello Robert and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 15, 2024Friendly , polite staff . Car was ready in good time .Response from Stoneacre Lexus NewcastleMar 19, 2024Hi Kerry, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 3, 2024Excellent service. Everything explained. Great handover. Very impressed. Highly recommended. Kept up to date with how things were progressing.Response from Stoneacre Lexus NewcastleFeb 6, 2024Hi Virginia, Thank you for your great review. We’re so happy your visit at Stoneacre Newcastle went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
Thank you so much for taking the time to leave such a positive review. We're thrilled to hear that you found our service hassle-free and appreciated the straightforward advice. At Stoneacre Lexus Newcastle, we strive to make every experience as smooth and informative as possible, and it's wonderful to know we achieved that for you.
Your feedback is invaluable to us, and it motivates our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Lexus Newcastle Team