Motability Scheme at Sytner Mercedes-Benz of Teesside
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 09:00 - 17:00 11:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Concorde Way
Preston Farm Ind Est
Stockton-On-Tees TS18 3RB
GB
Phone Number
Call Sytner Mercedes-Benz of Teesside on 01642 677877
01642 677877
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 09:00 - 17:00 11:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 09:00 - 17:00 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Ian Fraser
- Malaika Younis
- Louise Pryde
- Maheen Asif
- Annie Johnson
- Kamran Khan
- Craig Luck
- Alex Leeds
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 02:00Closed Today Toggle Hours
Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 02:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 02:00 |
| Sunday | Closed |
Motability service specialists:
- Martin Ferguson
- Claire Brass
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz of Teesside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Mercedes-Benz of Teeside
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Teesside can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Teesside on 01642677877 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz of Teesside
- Rating 5.0Nov 18, 2024Fantastic experienceResponse from Sytner Mercedes-Benz of TeessideNov 19, 2024Hi Lewis, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Teesside, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Nov 15, 2024We dealt with Munya the whole time can’t praise him highly enough great guy and made us more then welcome and was always there for any questions we may have had .Response from Sytner Mercedes-Benz of TeessideNov 16, 2024Dear Ian, Thank you very much for your comments. We are so glad to hear of the fantastic level of service provided by Munya at our Mercedes-Benz of Teesside dealership, he will be ecstatic with the feedback, and we really appreciate you taking the time to provide us with such a positive review. Kind regards, Angie Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Oct 30, 2024Absolutely excellent serviceResponse from Sytner Mercedes-Benz of TeessideOct 31, 2024Hello Archie, Thank you for the fantastic feedback. We will share your comments with the wider team. It was our pleasure to assist you and we do hope to see you again soon. Thank you again for taking the time to let us know of your satisfaction. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 4.0Apr 18, 2024Always good service and very professionalResponse from Sytner Mercedes-Benz of TeessideApr 18, 2024Hello John, Thank you for sharing your lovely review for Mercedes-Benz of Teesside, the team and I are really grateful and appreciate you taking the time leave your feedback. If there is anything further we could help with, or anything we could improve in order to secure a 5* rating next time, please do let us know. Kind Regards Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Feb 2, 2024Great service and experienceResponse from Sytner Mercedes-Benz of TeessideFeb 5, 2024Hi Olive, We are delighted to read that you've had a great experience with us here at Mercedes-Benz of Teesside. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for choosing us and for taking the time to share your experience. Kind Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Feb 2, 2024They don't keep you waitingResponse from Sytner Mercedes-Benz of TeessideFeb 2, 2024Hello Raymond, Thank you for sharing your positive feedback and for awarding us a fabulous 5* rating. Your review is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Jan 3, 2024All goodResponse from Sytner Mercedes-Benz of TeessideJan 4, 2024Hi Georgina, It is such a pleasure to read your kind words about the level of service received at Mercedes-Benz of Teesside. Thank you for your feedback, great star rating and for your continued loyalty to the brand. Kind Regards Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Oct 15, 2023Every since we received our car from our local Stockton on Tees dealership we have received an excellent service. We are informed when we need to make bookings for services/MOT etc which is easily arranged with the friendly customer service team. The dealership reception and sales areas are always very clean and tidy, the reception team are welcoming, friendly and professional. A member of the service team (this time Emma) reviews and explains the process and documentation for the service etc and answers any queries we have. We're always given an estimated time of completion and a call to inform us when our vehicle is ready to collect. A video showing our MOT completes the process. It's a customer focused service delivered by a professional, friendly, welcoming team. A dealership I would recommend to anyone looking to buy a Mercedes and receive an excellent customer serviceResponse from Sytner Mercedes-Benz of TeessideOct 26, 2023Hello Noel, I am absolutely delighted to read that you've had another great experience with Emma and the team here at Mercedes-Benz of Teesside. We strive to provide our customers with the highest level of service and we are glad that we are able to meet your expectations. We value your fabulous feedback and we look forward to seeing you again soon. Thank you for choosing us and for taking the time to share your experience, it is appreciated! Best Regards. Nicola Lee - Customer Experience Manager
- Rating 5.0Sep 20, 2023Great customer service
Staff are always happy and friendlyResponse from Sytner Mercedes-Benz of TeessideSep 22, 2023Hello Emily, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Teesside, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager - Rating 5.0Aug 8, 2023Emma the member who dealt with the car
was excellent and dealt with everythingResponse from Sytner Mercedes-Benz of TeessideAug 9, 2023Hello Donald, Thank you so much for sharing such lovely feedback about Emma. She is a valued and long standing member of our team who works super hard to deliver a premium level of service and I am delighted that you have taken the time out to recognise this. She is an asset to our business with her knowledge and experience with the brand and I know that your amazing feedback will make her day, thank you! We hope to continue providing such a service for many years to come. Warmest regards, Nicola Lee - Divisional Customer Experience Manager - Rating 5.0Jul 1, 2023Great customer serviceResponse from Sytner Mercedes-Benz of TeessideJul 6, 2023Hello Stephen, Thank you for sharing your 5* rating and review for the team here at Mercedes-Benz of Teesside your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager
- Rating 4.0Jun 20, 2023Scripted interaction with no personal elementResponse from Sytner Mercedes-Benz of TeessideJun 21, 2023Good afternoon Alice, Thank you for sharing your feedback for the team here at Mercedes-Benz of Teesside. I will be sure to pass your comments onto the relevant managers to make them aware of your experience, so that this can be addressed within the team to improve our services moving forward. We hope to have the pleasure of assisting you again in the future. Kind regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Jun 12, 2023Top marks for customer service
Always friendly and willing to helpResponse from Sytner Mercedes-Benz of TeessideJun 18, 2023Hello Patrick, Hello Giselle, Thank you for sharing your fantastic 5* rating and review the team here at Mercedes-Benz of Teesside, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager - Rating 5.0Apr 21, 2023Great nice coffee!Response from Sytner Mercedes-Benz of TeessideApr 23, 2023Hello John, Thank you for taking the time out to share your 5* rating for the team at Mercedes-Benz of Teesside, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come, and please do feel free to pop in for a coffee anytime! Best regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Apr 17, 2023Well looked after tyResponse from Sytner Mercedes-Benz of TeessideApr 18, 2023Hello Pamela, Thank you so much for sharing your 5* rating and review for the team here at Mercedes-Benz of Teesside. I'm delighted you are happy with our service, we look forward to seeing you again soon. Kind regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Mar 28, 2023Excellent serviceResponse from Sytner Mercedes-Benz of TeessideApr 5, 2023Hello Victoria, Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards. Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Mar 23, 2023Excellent serviceResponse from Sytner Mercedes-Benz of TeessideMar 27, 2023Hello Wendy, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Jan 11, 2023Excellent serviceResponse from Sytner Mercedes-Benz of TeessideJan 16, 2023Hello James, Thank you for taking the time to leave us a review. I’m so pleased you enjoyed your experience with us. Kind regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Dec 8, 2022Great serviceResponse from Sytner Mercedes-Benz of TeessideDec 9, 2022Good morning Kyle, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Teesside, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time. Have a lovely weekend! Best regards, Nicola Lee - Customer Experience Manager
- Rating 5.0Dec 6, 2022Nice and quick serviceResponse from Sytner Mercedes-Benz of TeessideDec 8, 2022Good morning Graham, I am delighted to learn that your recent visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee - Customer Experience Manager