Motability Scheme at Vertu BMW Teesside
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu BMW Teesside
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu BMW Teesside can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu BMW Teesside on 01642032156 to make an appointment with our Motability specialist.
Contact information
Address
Concorde Way
Preston Farm Industrial Estate
Stockton TS18 3RB
GB
Phone Number
Call Vertu BMW Teesside on 01642 032156
01642 032156
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Michael Smith
- James Graham
- Peter Cross
- Natasha Dodds
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Theresa Appleby
- Katie O'Leary
Click pin to expand map
Accessibility features at Vertu BMW Teesside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu BMW Teesside
- Rating 5.0Dec 16, 2024Very good serviceResponse from Vertu BMW TeessideDec 16, 2024Good afternoon, Colin. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 9, 2024Excellent service. Everything went smoothly. I requested a hire car and I received one. I had a text message which had a link to show my car during its service. Connor called me to let me know my car was all done and ready to be picked up. It was a straight forward hassle free service.Response from Vertu BMW TeessideDec 9, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Oct 30, 2024Mike smith was fantastic explaine wot he could luvly man xxResponse from Vertu BMW TeessideOct 30, 2024Good afternoon, Linda . Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Oct 18, 2024Staff at the dealership were very attentive and the waiting area was very comfortable. My car was returned washed and hoovered within the time stated. All in all it was an enjoyable experienceResponse from Vertu BMW TeessideOct 18, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Sep 26, 2024I’m treated like royalty and I love it!
Thank youResponse from Vertu BMW TeessideSep 26, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart. - Rating 5.0Sep 21, 2024Excellent service, Amy Tuff kept us fully informed throughout the day.Response from Vertu BMW TeessideSep 21, 2024Thank you so much for your kind words! We are so happy to hear that Amy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
- Rating 5.0Aug 30, 2024Peter Cross who looked after me done a fantastic job he was very helpful.Response from Vertu BMW TeessideAug 30, 2024Good afternoon Christopher. Thank you so much for your kind words! We are so happy to hear that Peter was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Aug 24, 2024Awesome service staff very friendly and helpfulResponse from Vertu BMW TeessideAug 24, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
- Rating 5.0Aug 21, 2024Haven’t got my car yet just waiting so not much to say at momentResponse from Vertu BMW TeessideAug 21, 2024Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Aug 5, 2024GreatResponse from Vertu BMW TeessideAug 5, 2024Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Jul 31, 2024Absolutely fantastic customer service as always. I always walk away with a smile on my face. Many thanks! Can't wait for December!Response from Vertu BMW TeessideJul 31, 2024Good afternoon Alan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Jul 31, 2024From getting the car dropped off to collect brilliant service though outResponse from Vertu BMW TeessideJul 31, 2024Good afternoon Daniel. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Jul 9, 2024Great speedy serviceResponse from Vertu BMW TeessideJul 9, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Jun 20, 2024Excellent service, rather a long wait.Response from Vertu BMW TeessideJun 20, 2024Thanks for the great score! Kind regards Dawn
- Rating 5.0Mar 19, 2024is was very good customer serviceResponse from Vertu BMW TeessideMar 20, 2024Good morning Rawan, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
- Rating 5.0Mar 15, 2024EXCELLENT SERVICE. THANKSResponse from Vertu BMW TeessideMar 15, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Mar 4, 2024Excellent customer care from James who has a wealth of product knowledgeResponse from Vertu BMW TeessideMar 4, 2024Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Feb 8, 2024Excellent serviceResponse from Vertu BMW TeessideFeb 8, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Dawn
- Rating 5.0Jan 25, 2024They were really helpful kept us well informed and we love the new car thank you 😊Katrina sResponse from Vertu BMW TeessideJan 25, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Dec 6, 2023Excellent service throughout. From the moment I walked in the door to me leaving. Every member of staff I spoke to was so friendly and helpful. I had a lovely man called Mark look after me. He knew I wasn’t feeling well on both occasions I was at the garage so he pulled the courtesy car right up to the door so I didn’t have far to walk and again when I went back a couple of days later for my own car instead of me going round the whole car park he went outside in the rain and brought my car right to the door again for me. He went above and beyond. I think every single business needs a Mark. I couldn’t be more happier and satisfied with my recent experience. Thank you BMW!Response from Vertu BMW TeessideDec 6, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.