Motability Scheme at Vertu BMW Teesside
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu BMW Teesside
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu BMW Teesside can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu BMW Teesside on 01642032156 to make an appointment with our Motability specialist.
Contact information
Address
Concorde Way
Preston Farm Industrial Estate
Stockton TS18 3RB
GB
Phone Number
Call Vertu BMW Teesside on 01642 032156
01642 032156
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Michael Smith
- James Graham
- Peter Cross
- Victoria Stubbs
- Paul Morris
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Theresa Appleby
- Katie O'Leary
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Accessibility features at Vertu BMW Teesside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu BMW Teesside
- Rating 5.0Mar 19, 2024is was very good customer serviceResponse from Vertu BMW TeessideMar 20, 2024Good morning Rawan, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
- Rating 5.0Mar 15, 2024EXCELLENT SERVICE. THANKSResponse from Vertu BMW TeessideMar 15, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Mar 4, 2024Excellent customer care from James who has a wealth of product knowledgeResponse from Vertu BMW TeessideMar 4, 2024Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Feb 8, 2024Excellent serviceResponse from Vertu BMW TeessideFeb 8, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Dawn
- Rating 5.0Jan 25, 2024They were really helpful kept us well informed and we love the new car thank you 😊Katrina sResponse from Vertu BMW TeessideJan 25, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Dec 6, 2023Excellent service throughout. From the moment I walked in the door to me leaving. Every member of staff I spoke to was so friendly and helpful. I had a lovely man called Mark look after me. He knew I wasn’t feeling well on both occasions I was at the garage so he pulled the courtesy car right up to the door so I didn’t have far to walk and again when I went back a couple of days later for my own car instead of me going round the whole car park he went outside in the rain and brought my car right to the door again for me. He went above and beyond. I think every single business needs a Mark. I couldn’t be more happier and satisfied with my recent experience. Thank you BMW!Response from Vertu BMW TeessideDec 6, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Nov 27, 2023First classResponse from Vertu BMW TeessideNov 27, 2023Good afternoon Andrew. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 5.0Nov 17, 2023Don't know where to start from start to finish peter has been exceptional explained everything clearly and througho his customer service skills are beyond excellent I already know I'll be coming back again in another 3 year thank you Peter absolute starResponse from Vertu BMW TeessideNov 17, 2023Thank you so much for your kind words! We are so happy to hear that Peter was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
- Rating 5.0Nov 3, 2023Yes great customer service looked after well and I’m happy to have a bmwResponse from Vertu BMW TeessideNov 3, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Oct 11, 2023An excellent experience! The customer contact, care and understanding to find out what my needs were and their flexibility to accommodate timescales and the time they took with me and their attitude towards my needs and my support dog were 10/10! Thank you so much for making me feel like a valuable and worthwhile customer. I can highly recommend this branch. Thanks again :) Rebecca and Mika.Response from Vertu BMW TeessideOct 11, 2023Good Afternoon, Rebecca. Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We will pass your great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Liza.
- Rating 5.0Sep 22, 2023Great serviceResponse from Vertu BMW TeessideSep 22, 2023Thank you for taking your time to leave this great review! Kind regards, Selina
- Rating 5.0Sep 21, 2023Excellent service and a good courtesy car.Response from Vertu BMW TeessideSep 21, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
- Rating 5.0Aug 18, 2023Excellent service. Pleasent,helpful and very nice people to speak tooResponse from Vertu BMW TeessideAug 18, 2023Good afternoon Joseph. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
- Rating 5.0Aug 1, 2023Excellent serviceResponse from Vertu BMW TeessideAug 1, 2023Thank you for taking your time to leave this great review! Kind regards, Stuart.
- Rating 5.0Jul 27, 2023Happy with service thanks really friendly and welcoming staffResponse from Vertu BMW TeessideJul 27, 2023Good afternoon Macauley . Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
- Rating 5.0Jun 15, 2023A most satisfactory experience throughout. Very friendly and helpful staffResponse from Vertu BMW TeessideJun 15, 2023Good afternoon Edward. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 5.0May 12, 2023Excellent Customer Service
Very helpful, put you at easy, especially Sam who looked after us.Response from Vertu BMW TeessideMay 12, 2023Hi Edgar, thank you for your kind words - we're glad to have been of service! Kind regards, Trish. - Rating 5.0Apr 17, 2023My car was picked up and returned by courteous and friendly drivers. My designated customer service contact was also very polite and rang me to inform me when service was completed. She also sent me a video of the vehicle’s health check.Response from Vertu BMW TeessideApr 17, 2023Hi William, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Mar 16, 2023Our contact Mr. James Graham was fantastic. Friendly, professional, knowledgeable and a very nice and considerate person. Couldn’t have asked for better link to making a seamless purchase.Response from Vertu BMW TeessideMar 16, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Karen
- Rating 5.0Mar 8, 2023Engine repair done speedily.Response from Vertu BMW TeessideMar 8, 2023Thanks for taking the time to mark us as 5 stars!