Motability Scheme at Vertu BMW Teesside
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu BMW Teesside
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu BMW Teesside can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu BMW Teesside on 01642032156 to make an appointment with our Motability specialist.
Contact information
Address
Concorde Way
Preston Farm Industrial Estate
Stockton TS18 3RB
GB
Phone Number
Call Vertu BMW Teesside on 01642 032156
01642 032156
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Michael Smith
- James Graham
- Luke Herbert
- Natasha Dodds
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Theresa Appleby
- Katie O'Leary
- Toby Andersen
Click pin to expand map
Accessibility features at Vertu BMW Teesside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu BMW Teesside
- Rating 5.0Oct 2, 2025Usual excellent service.
Great staff
Excellent coffee - Rating 5.0Sep 5, 2025James was great and took his time to understand our needs and what we required. We were able to test drive the car we were interested in and make and informed decision.Response from Vertu BMW TeessideSep 5, 2025Dear Naila A.,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that James was able to assist you effectively and that you felt supported in making an informed decision. It's wonderful to know that the test drive helped you in your decision-making process.
Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Liza - Rating 5.0Aug 28, 2025Connor was very thorough and politeResponse from Vertu BMW TeessideAug 29, 2025Dear Katrina
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Connor provided you with thorough and polite service during your visit to Vertu BMW Teesside. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience with our team.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Dean - Rating 5.0Aug 28, 2025Excellent experience from start to finish, very satisfied.Response from Vertu BMW TeessideAug 28, 2025Hello Nicholas
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an excellent experience from start to finish and that you are very satisfied with our service. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu BMW Teesside.
Best regards,
Dean - Rating 5.0Aug 22, 2025First classResponse from Vertu BMW TeessideAug 22, 2025Hello Andrew
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a first-class experience with us at Vertu BMW Teesside. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Dean - Rating 5.0Jul 28, 2025ExcellentResponse from Vertu BMW TeessideJul 28, 2025Hello Shanae,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu BMW Teesside. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
Keith - Rating 5.0May 19, 2025Very satisfied with the whole experience A.y could not have been more helpful.Response from Vertu BMW TeessideMay 19, 2025Hello Norman,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very satisfying experience with us at Vertu BMW Teesside. It's fantastic to know that A.y was able to assist you so effectively. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
Dean - Rating 5.0Apr 25, 2025Very good no problemResponse from Vertu BMW TeessideApr 25, 2025Hello Colin,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good experience with us at Vertu BMW Teesside. Your feedback is incredibly valuable, and we're delighted to know that everything met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Kind regards, Kerry - Rating 5.0Feb 18, 2025Brilliant service and James was so nice and very happyResponse from Vertu BMW TeessideFeb 18, 2025Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.
- Rating 5.0Feb 7, 2025Very informative staff work all done quickly and efficiently 10 out of 10Response from Vertu BMW TeessideFeb 7, 2025Good afternoon Barry. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
- Rating 5.0Jan 6, 2025I found them very helpful and politeResponse from Vertu BMW TeessideJan 6, 2025Hi Katrina, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Dec 16, 2024Very good serviceResponse from Vertu BMW TeessideDec 16, 2024Good afternoon, Colin. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 9, 2024Excellent service. Everything went smoothly. I requested a hire car and I received one. I had a text message which had a link to show my car during its service. Connor called me to let me know my car was all done and ready to be picked up. It was a straight forward hassle free service.Response from Vertu BMW TeessideDec 9, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Oct 30, 2024Mike smith was fantastic explaine wot he could luvly man xxResponse from Vertu BMW TeessideOct 30, 2024Good afternoon, Linda . Thank you so much for your kind words! We are so happy to hear that Mike was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Oct 18, 2024Staff at the dealership were very attentive and the waiting area was very comfortable. My car was returned washed and hoovered within the time stated. All in all it was an enjoyable experienceResponse from Vertu BMW TeessideOct 18, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Sep 26, 2024I’m treated like royalty and I love it!
Thank youResponse from Vertu BMW TeessideSep 26, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart. - Rating 5.0Sep 21, 2024Excellent service, Amy Tuff kept us fully informed throughout the day.Response from Vertu BMW TeessideSep 21, 2024Thank you so much for your kind words! We are so happy to hear that Amy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
- Rating 5.0Aug 30, 2024Peter Cross who looked after me done a fantastic job he was very helpful.Response from Vertu BMW TeessideAug 30, 2024Good afternoon Christopher. Thank you so much for your kind words! We are so happy to hear that Peter was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Aug 24, 2024Awesome service staff very friendly and helpfulResponse from Vertu BMW TeessideAug 24, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
- Rating 5.0Aug 21, 2024Haven’t got my car yet just waiting so not much to say at momentResponse from Vertu BMW TeessideAug 21, 2024Thank you for taking your time to leave this great review! Kind regards Dawn
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience at Vertu BMW Teesside and that our team provided the service you expect and deserve. It's also great to know that you enjoyed the coffee during your visit.
Your kind words and perfect rating mean a lot to us, and we are grateful for your continued support. We look forward to welcoming you back soon and providing you with the same level of service in the future.
Best regards,
Liza.