The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu BMW Teesside
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu BMW Teesside can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu BMW Teesside on 03301784839 to make an appointment with our Motability specialist.
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Toggle Hours
|Day of the Week||Opening hours|
|Monday||08:30 - 18:00|
|Tuesday||08:30 - 18:00|
|Wednesday||08:30 - 18:00|
|Thursday||08:30 - 18:00|
|Friday||08:30 - 18:00|
|Saturday||08:30 - 18:00|
|Sunday||08:30 - 18:00|
Motability Scheme specialists:
- Suvodeep Paul
- Tom Gordon
- James Graham
- Michael Deo
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
|Day of the Week||Opening hours|
|Monday||08:00 - 18:00|
|Tuesday||08:00 - 18:00|
|Wednesday||08:00 - 18:00|
|Thursday||08:00 - 18:00|
|Friday||08:00 - 18:00|
|Saturday||08:30 - 13:00|
Motability service specialists:
- Andrew Tabram
- Theresa Appleby
Accessibility features at Vertu BMW Teesside
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
- Rating 5.0May 25, 2022Reception Staff very polite nd helpful
Service department courteous and polite .
The staff are happy and smiling.
All staff from what I have seen all get on not death stares etc very professional
Place is very clean and tidy. And very spacious staff can't do enough for you.
Very bright with warmly feeling.
Well oiled machine
Does not matter who comes through the doors the treat everyone the same dies not matter what they wearing etc.
They just can't do enough for people.
They treat the cleaners the same as the staff and they dont look down on them because they are cleaners.
Toilets are immaculate
What a great team to work for. The mangerment should be proud of the service and professionalism he has here.Response from Vertu BMW TeessideMay 25, 2022Hello Lee and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
- Rating 5.0May 21, 2022After a bit of a delay we took delivery of our beautiful new BMW X1. Neil (Business Manager)and Sam (BMW Guru) went above and beyond to make this experience pleasurable. We were reassured that they are there for us, all questions answered with confidence. Thank you.Response from Vertu BMW TeessideMay 21, 2022Hi Elizabeth, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Neil and Sam receive recognition for the fantastic customer service which they provided to you. Kind regards, Keith
- Rating 5.0May 11, 2022Great service, really easy experienceResponse from Vertu BMW TeessideMay 11, 2022Hello Harry and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
- Rating 5.0May 5, 2022Excellent response from staffResponse from Vertu BMW TeessideMay 5, 2022Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
- Rating 5.0Apr 25, 2022James Graham is credit to BMW Vertu in Stockton on tees. No issue to difficult to sort with him, a very rare attribute nowadays.Response from Vertu BMW TeessideApr 25, 2022Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure James receives the recognition he deserves. Many thanks, Stuart.
- Rating 5.0Apr 19, 2022Good customer serviceResponse from Vertu BMW TeessideApr 19, 2022Hello Norman. Thank you for taking the time to leave us a review about your visit. Kind regards, Trish.
- Rating 5.0Apr 7, 2022James graham was 💯per cent
Gentleman and salesman I hope he’s there
Next time …Response from Vertu BMW TeessideApr 7, 2022Thank you for taking the time to leave us this brilliant 5 star review Christine! I am glad to hear that you had a fantastic handover with James at Vertu BMW Teesside! Kind regards, Kerry
- Rating 5.0Apr 6, 2022VgResponse from Vertu BMW TeessideApr 6, 2022Hello Robyn. Thank you for taking the time to leave us a review about your visit. Kind Regards, Stuart.
- Rating 3.0Apr 5, 2022The windscreen wiper wasn’t replaced it’s falling off my car was filthy on the inside was disappointingResponse from Vertu BMW TeessideApr 6, 2022We are sorry to learn of your experience and the issues you point out. Can we ask if you can make direct contact with Paul Henry our Aftersales Manager to investigate, 01642 618618, firstname.lastname@example.org Thanks Dawn
- Rating 5.0Apr 5, 2022Brilliant serviceResponse from Vertu BMW TeessideApr 5, 2022Hi Sehrish, thank you for taking the time to leave us this wonderful 5 star review following your vehicle handover. We hope you love your new car! Kind regards, Kerry
- Rating 5.0Apr 4, 2022Excellent setviceResponse from Vertu BMW TeessideApr 4, 2022Hello Stephanie. Thank you for taking the time to leave us a review about your visit. KInd Regards, Stuart.
- Rating 5.0Mar 25, 2022Excellent service and was brought back immaculate thanksResponse from Vertu BMW TeessideMar 25, 2022Hi thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn
- Rating 5.0Mar 25, 2022Very professional and nice experience they couldn’t do anymore to help and they talked me through every step BrilliantResponse from Vertu BMW TeessideMar 25, 2022Hello David and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.