Motability Scheme at Stoneacre Volvo Stockton

4.9
Rating 4.9
(48 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30

Welcome to Stoneacre Volvo Stockton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stoneacre Volvo Stockton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Volvo Stockton on 01642673251 to make an appointment with our Motability specialist.

Contact information

Address
Preston Farm Business Park
Avro Close
Stockton-On-Tees TS18 3SG
GB
Phone Number
Call Stoneacre Volvo Stockton on 01642 673251
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:30

Motability Scheme specialists:

  • Ryan Gamsby
  • Brian Dowsett
  • Matthew Wright
  • Chris Wilkinson
  • Adam Akhter
  • Peter Woods
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ged Garbutt
  • Mandy Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Volvo Stockton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Volvo Stockton

  • Rating 5.0
    Chap who dealt with us couldn’t have been more helpful
    Response from Stoneacre Volvo Stockton
    Hello Sonia,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stoneacre Volvo Stockton. It's fantastic to know that the service you received was helpful and met your expectations. We always strive to provide the best support to our customers, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Volvo Stockton Team
  • Rating 5.0
    Great service from Ryan
    Response from Stoneacre Volvo Stockton
    Hello Scott A.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received great service from Ryan. Providing excellent customer service is a top priority for us at Stoneacre Volvo Stockton, and it's always rewarding to know when we've met our customers' expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Volvo Stockton Team
  • Rating 5.0
    Peter and ryan very very helpful staff easy to talk to and made the experience quick and easy,
    Peter was off the day I wanted to order so he organised someone else “Ryan” to order it for me so I wasn’t waiting highly recommend
    Response from Stoneacre Volvo Stockton
    Hello Declan L.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Peter and Ryan were able to assist you effectively and make your experience with us quick and easy. It's great to know that Peter ensured Ryan could help you with your order, demonstrating our team's commitment to providing excellent service. Your recommendation means a lot to us, and we're delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Volvo Stockton Team
  • Rating 5.0
    Brilliant service from Brian. Great communication throughout and very professional service.
    Response from Stoneacre Volvo Stockton
    Hi Alexander, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team. we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly staff and easy to understand the process.
    Response from Stoneacre Volvo Stockton
    Hello Dorothy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


  • Rating 5.0
    Brian Dowsett was friendly, professional and I am extremely happy with his work with me.
    Just perfect!
    Response from Stoneacre Volvo Stockton
    Hi Margaret, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very friendly and helpful
    Response from Stoneacre Volvo Stockton
    Hi Gerald, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Extremely helpful
    Response from Stoneacre Volvo Stockton
    Hello Harley and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Such a friendly helpful and knowledgeable gentleman it was a pleasure to deal with him
    Response from Stoneacre Volvo Stockton
    Hi Sophie, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Perfect experience, friendly, helpful, knowledgeable and good follow up. Great service from start to finish.
    Response from Stoneacre Volvo Stockton
    Hello Donna and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Exceptional service provided
    Response from Stoneacre Volvo Stockton
    Hello Barbara and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent customer service
    Response from Stoneacre Volvo Stockton
    Hello Lisa and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Everything was smooth from start to finish. Matthew made it very easy for me. This is the 2nd car I’ve had from Volvo in Stockton and the great customer care is why.
    Response from Stoneacre Volvo Stockton
    Hello Rae and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Chris was amazing and completed a very smooth and seamless journey from start to finish
    Response from Stoneacre Volvo Stockton
    Hi Amy, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Mathew was very friendly and professional
    Response from Stoneacre Volvo Stockton
    Hello Jordan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Helpful and straight forward nothing was a trouble
    Response from Stoneacre Volvo Stockton
    Hello Andrew and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service
    Response from Stoneacre Volvo Stockton
    Hello David and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    It was painless from start to finish, the lady that dealt with us was amazing
    Response from Stoneacre Volvo Stockton
    Hi Gail, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent staff.excellent service.
    Response from Stoneacre Volvo Stockton
    Hi Alan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    Satisfactory
    Response from Stoneacre Volvo Stockton
    Hi Derek, thank you for taking the time to leave us this review, your comments have been passed to Management. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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