Motability Scheme at Vertu MINI Teesside

4.9
Rating 4.9
(35 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00

Welcome to Vertu MINI Teesside

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu MINI Teesside can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu MINI Teesside on 03301784878 to make an appointment with our Motability specialist.

Contact information

Address
Concorde Way
Preston Farm Industrial Estate
Stockton TS18 3RB
GB
Phone Number
Call Vertu MINI Teesside on 0330 178 4878
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • James Sherris
  • Marc Mclaughlan

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Theresa Appleby
  • Katie O'Leary
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Accessibility features at Vertu MINI Teesside

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu MINI Teesside

  • Rating 5.0
    The sales man was very good explained everything we needed to know and definitely will Go back to this dealership again
    Response from Vertu MINI Teesside
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very helpful explained everything in detail very courteous and polite and would recommend everyone to go to the mini dealer.
    Response from Vertu MINI Teesside
    Hi Jacqueline, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excelkent
    Response from Vertu MINI Teesside
    Good afternoon John. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Excellent service polite and understanding
    Response from Vertu MINI Teesside
    Hi Linda, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Great customer service. James was more than happy to take the time explaining things. All round a great experience.
    Response from Vertu MINI Teesside
    Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Salesman Marc is a credit to the company. Just a nightmare calling the showroom. Takes 5minutes for the receptionist to “change the diary over” before you can speak to anyone
    Response from Vertu MINI Teesside
    Hi Oscar, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Great service. Professional friendly staff, ie James Sherris in particular 😉
    Response from Vertu MINI Teesside
    Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    Friedly and helpful from browsing to picking up the car. True passion for the vehicles and brand.
    Response from Vertu MINI Teesside
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Very friendly and professional
    Response from Vertu MINI Teesside
    Hello Donna. Thank you for taking the time to leave us a review about your visit. Dawn
  • Rating 5.0
    Excellent service from start to finish. Marc is a great asset to the company for sure. Wayne M
    Response from Vertu MINI Teesside
    Good afternoon Leon. Thank you so much for your kind words! We are so happy to hear that Marc was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent service ,very helpful and knowledgeable
    Response from Vertu MINI Teesside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Dawn
  • Rating 5.0
    Marc Was Fantastic from start to finish. Even though we had a get on the bus get off the bus situation Marc pulled out all the stops for me getting my car.
    All the best Marc. 💂‍♀️
    Response from Vertu MINI Teesside
    Hi Michael, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Marc Many thanks Keith
  • Rating 5.0
    Good job done, kept informed
    Response from Vertu MINI Teesside
    Hi Adele, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Amazing customer service
    Response from Vertu MINI Teesside
    Good afternoon Euan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    From first instance Marc was knowledgeable about his product. He showed bags of enthusiasm getting the car that would suit all my needs. Would defently give 5 gold stars.. second to none..all the best Mike
    Response from Vertu MINI Teesside
    Hi Mike, Thank you so much for your kind words! We are so happy to hear that Marc was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
  • Rating 5.0
    Marc was great
    Response from Vertu MINI Teesside
    Thank you so much for your kind words! We are so happy to hear that Marc was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Karen
  • Rating 5.0
    Great service, couldn't of asked for better
    Response from Vertu MINI Teesside
    Thank you for taking your time to leave this great review! Kind regards, Stuart.
  • Rating 5.0
    Best experience of ordering a mobility car in 30 years
    Response from Vertu MINI Teesside
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these great comments back to management at the dealership for all to see. Many thanks, Stuart.
  • Rating 5.0
    I went for a motability car James was the sales rep who dealt with me. He was great when explaining costs and next steps.
    Response from Vertu MINI Teesside
    Good afternoon Wayne. Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.
  • Rating 5.0
    James was unbelievable!
    Response from Vertu MINI Teesside
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Dawn

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