Motability Scheme at Stoneacre Toyota Wearside
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Toyota Wearside
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Stoneacre Toyota Wearside can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Toyota Wearside on 01916399131 to make an appointment with our Motability specialist.
Contact information
Address
Newcastle Road
Sunderland SR5 1JE
GB
Phone Number
Call Stoneacre Toyota Wearside on 0191 639 9131
0191 639 9131
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Brian Priest
- Andrew Bell
- Phil Owen
- Boyd Bolton
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Kelly Wells
- Lauren Whiffen
- Melanie Stewart
- Chloe Stewart
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Toyota Wearside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Toyota Wearside
- Rating 5.0Feb 20, 2025Easy from start to finish
- Rating 5.0Feb 18, 2025Brian at the dealership was great with me & went through everything with me, he was also really friendly & helpful,I'm giving him a five star rating as he deserves it.Response from Stoneacre Toyota WearsideFeb 19, 2025Dear Margaret S.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Brian at our dealership. It's fantastic to know that he was able to assist you thoroughly and that his friendly and helpful nature made your visit enjoyable. Your five-star rating is greatly appreciated and will certainly be shared with Brian and the team. We are committed to providing excellent service to all our customers, and your kind words are a great encouragement. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Feb 13, 2025Staff were very friendly and helpful to my needs. Would highly recommend them to my family and friends 😁Response from Stoneacre Toyota WearsideFeb 14, 2025Hello Laura,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that our staff were friendly and helpful in meeting your needs. Your recommendation to family and friends means a lot to us, and we're delighted to have earned your trust. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Feb 5, 2025All good everything done on time inc loan car very happyResponse from Stoneacre Toyota WearsideFeb 6, 2025Hello Lewis,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you were happy with our service and that everything was completed on time, including the loan car. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Wearside.
Best regards,
[Your Name]
Motability Scheme Team - Rating 5.0Jan 31, 2025Thoughtful
Paperwork to a minimum and after service greatResponse from Stoneacre Toyota WearsideFeb 3, 2025Hello Paul,
Thank you so much for taking the time to leave us such a thoughtful review. We're thrilled to hear that you found the paperwork process minimal and that our after-service met your expectations. Providing a seamless and efficient experience is something we strive for, and it's wonderful to know we succeeded in your case.
Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thanks again for your kind words and for choosing Stoneacre Toyota Wearside for your mobility needs.
Best regards,
[Your Name]
Stoneacre Toyota Wearside - Rating 5.0Jan 28, 2025Staff very friendly , there was no rush explained everything slowly kept me upto date with the progress so farResponse from Stoneacre Toyota WearsideJan 29, 2025Dear Pauline H.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a positive experience at Stoneacre Toyota Wearside. Our team takes great pride in ensuring that our customers feel comfortable and informed throughout their visit, and it's fantastic to know that you appreciated the friendly service and clear communication.
Your kind words and perfect rating mean a lot to us, and we are delighted to have met your expectations. If there is anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you once again for your support.
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Jan 24, 2025GreatResponse from Stoneacre Toyota WearsideJan 27, 2025Dear Jordan L.,
Thank you so much for your wonderful review and the perfect 5-star rating! We are thrilled to hear that you had a great experience with the Motability Scheme at Stoneacre Toyota Wearside. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service.
If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Stoneacre Toyota Wearside - Rating 5.0Jan 14, 2025Brian was really helpful & went through everything with me & he also let me take the car out for a test drive for a couple of hours with my sister
- Rating 5.0Dec 20, 2024Excellent, fast, friendly service.Response from Stoneacre Toyota WearsideDec 23, 2024Hi Bethany, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 14, 2024Very good polite and efficientResponse from Stoneacre Toyota WearsideDec 16, 2024Hi Edith, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 12, 2024Excellent from start to finish especially from BoydResponse from Stoneacre Toyota WearsideDec 16, 2024Hi Paul, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 9, 2024From start to finish 1st class attitude, professionalism and informativeResponse from Stoneacre Toyota WearsideDec 10, 2024Hi Maureen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 5, 2024Very friendly service. Made the whole experience very easy.Response from Stoneacre Toyota WearsideDec 6, 2024Hello Bethany and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 3, 2024Good all round experience with well informed and enthusiastic sales staff.Response from Stoneacre Toyota WearsideDec 4, 2024Hello Antony and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 26, 2024Quick simple and easy. No problems and great staffResponse from Stoneacre Toyota WearsideNov 29, 2024Hello Agnes and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 22, 2024Down t earth on car and paperwork
Made feel welcome as a customer
Please t friendly staffResponse from Stoneacre Toyota WearsideNov 25, 2024Hello Paul and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Nov 20, 2024very satisfied with the service.Response from Stoneacre Toyota WearsideNov 21, 2024Hello and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Nov 8, 2024Can’t be bothered ☹️not feeling too wellResponse from Stoneacre Toyota WearsideNov 11, 2024Hello Joyce and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 29, 2024Brian was knowledgeable & friendlyResponse from Stoneacre Toyota WearsideOct 30, 2024Hello Wendy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 25, 2024Confident by salesmanResponse from Stoneacre Toyota WearsideOct 28, 2024Hello Carol and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with the Motability Scheme at Stoneacre Toyota Wearside was smooth and easy from start to finish. Our team is dedicated to providing excellent service, and it's always rewarding to know that we've met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team