Motability Scheme at Stoneacre Toyota Wearside

5.0
Rating 5.0
(8 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:00

Welcome to Stoneacre Toyota Wearside

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Stoneacre Toyota Wearside can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Toyota Wearside on 01916399131 to make an appointment with our Motability specialist.

Contact information

Address
Newcastle Road
Sunderland SR5 1JE
GB
Phone Number
Call Stoneacre Toyota Wearside on 0191 639 9131
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Brian Priest
  • Andrew Bell
  • Carl Terry
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Gavin Mcgough
  • Steve Franklin
  • Sarah Lee
  • Jack Reay
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Toyota Wearside

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Toyota Wearside

  • Rating 5.0
    I've already had 2 cars before from Toyota Sunderland and have always been happy with their service, so when it came time to change my car I naturally went back to them to get a third.
    Response from Stoneacre Toyota Wearside
    Hi Brenda, Thank you for taking the time to write this Stoneacre Wearside wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Gary Patterson Excellent
    Response from Stoneacre Toyota Wearside
    Hi Gary, Thank you for your feedback about Stoneacre Wearside. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Carl Terry
    Very helpful ,went the extra mile would recommend him every time,
    Plus dealership a pleasure to visit, can’t praise enough.
    Response from Stoneacre Toyota Wearside
    Hi Philip , thank you for taking the time to leave Stoneacre Wearside this wonderful review, it is great to hear that you enjoyed your experience with Carl, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service, receptionist came and told me what additional repairs were needed and how much longer it would take to finish the job car had been washed on completion well done.
    Response from Stoneacre Toyota Wearside
    Hi Brenda, Thank you for taking the time to write Stoneacre Wearside this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic customer service from Brian who deals with mobility cars.
    Response from Stoneacre Toyota Wearside
    Hi Jonathon, Thank you for your kind words about Stoneacre Wearside. We appreciate you taking the time out to share your experience with us - we will be sure to pass it along to Brian and the team. Hopefully, you’ll share your experience with your friends and family who are also looking to purchase a new car. We’d love to continue providing great service to amazing customers like yourself. Thanks again. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    First class customer service , from start to finish and beyond .
    Response from Stoneacre Toyota Wearside
    Hi Gary, Thank you very much for taking the time to leave Stoneacre Wearside great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. In the meantime, we hope to see you again soon. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service. No pushy salesmen, very knowledgeable of what we needed and very helpful.
    Response from Stoneacre Toyota Wearside
    Hi Ben, thank you for taking the time to leave Stoneacre Wearside this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for the fantastic customer service which they provided to you. In the meantime, we hope to see you again soon. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent customer service
    Response from Stoneacre Toyota Wearside
    Hi Shona, Thank you very much for taking the time to review Stoneacre Wearside. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receives the recognition that they deserve. We look forward to your next visit. HM ^ @ Stoneacre Head Office
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