Motability Scheme at Stoneacre Toyota Wearside

4.9
Rating 4.9
(106 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to Stoneacre Toyota Wearside

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Stoneacre Toyota Wearside can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Toyota Wearside on 01916399131 to make an appointment with our Motability specialist.

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Contact information

Address
Newcastle Road
Sunderland SR5 1JE
GB
Get directions
Phone Number
Call Stoneacre Toyota Wearside on 0191 639 9131
0191 639 9131
0191 639 9131
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Brian Priest
  • Andrew Bell
  • Phil Owen
  • Boyd Bolton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kelly Wells
  • Stephanie Stubbs
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Toyota Wearside

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Toyota Wearside

  • Rating 5.0
    very satisfied with the service.
    Response from Stoneacre Toyota Wearside
    Hello and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    Can’t be bothered ☹️not feeling too well
    Response from Stoneacre Toyota Wearside
    Hello Joyce and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Brian was knowledgeable & friendly
    Response from Stoneacre Toyota Wearside
    Hello Wendy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Confident by salesman
    Response from Stoneacre Toyota Wearside
    Hello Carol and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    I dealt with Brian at Stoneacre and he was absolutely fantastic, the process was quick painless and very easy. He explained everything in great detail and made sure everything was understood before proceeding. He’s a very professional, very knowledgeable individual and I’m very grateful to him for all of his help! can’t thank him enough!
    Response from Stoneacre Toyota Wearside
    Hi Emily, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly and efficient service always provided. First class.
    Response from Stoneacre Toyota Wearside
    Hello Kenneth and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service provided by Andrew Bell. We had a few hiccups with our bank but he helped us sort everything out.
    Response from Stoneacre Toyota Wearside
    Hi Jeanne, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful and reassuring
    Response from Stoneacre Toyota Wearside
    Hello David and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    First clasds
    Response from Stoneacre Toyota Wearside
    Hi David, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Brian is a lovely person and fantastic salesman! Thanks so much for all his help! The process was so easy! He was very supportive and has a brill knowledge on the process. I ordered my first Motability car and he made is seamless for me!
    Response from Stoneacre Toyota Wearside
    Hi Emily, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful and very nice people
    Response from Stoneacre Toyota Wearside
    Hello Edward and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very polite staff a joy to be able to talk with them
    Response from Stoneacre Toyota Wearside
    Hello Alan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Andy was fantastic!!
    Happy to take the tike to show me how everything worked, set up the app for me and was more than happy to answer any questions.
    Kept me updated throughout and sent videos with info about the car.
    Absolutely brilliant!
    Response from Stoneacre Toyota Wearside
    Hello Cassie and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Stoneacre
  • Rating 5.0
    First class customer service all the way Andy was a great help all the way through the sale. He went above and beyond to help me chose the rite car for me even though the dealership is undergoing a new refit he new were everything was and with ease he felt with my new car I now look forward to collecting my new car and seeing the new Toyota Stoneacre grow more thanks Terry Mac
    A little pome from me
    IV TRIED THEM ALL AND THE REST
    BUT STONEACRE TOYOTA IS THE BEST !!
    Response from Stoneacre Toyota Wearside
    Hello Terence and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    I was kept informed of progress from the day I chose a vehicle. Very knowledgeable answered every question I had.
    Response from Stoneacre Toyota Wearside
    Hello Amy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Amazing people. Amazing service. So helpful and polite
    Response from Stoneacre Toyota Wearside
    Hi Elizabeth, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. . We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    It was so easy and very well explained. The guy who assisted me was an absolute star, very friendly and knowledgeable. I would highly recommend
    Response from Stoneacre Toyota Wearside
    Hi Spencer, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Easy and straightforward, John was excellent.Thanks
    Response from Stoneacre Toyota Wearside
    Hi Malcolm, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful. Long wait for car.
    Response from Stoneacre Toyota Wearside
    Hi Edward, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent
    Response from Stoneacre Toyota Wearside
    Hi Tyler, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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