Motability Scheme at Stoneacre Toyota Wearside
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Toyota Wearside
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Stoneacre Toyota Wearside can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Toyota Wearside on 01916399131 to make an appointment with our Motability specialist.
Contact information
Address
Newcastle Road
Sunderland SR5 1JE
GB
Phone Number
Call Stoneacre Toyota Wearside on 0191 639 9131
0191 639 9131
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Brian Priest
- Andrew Bell
- Boyd Bolton
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Sarah Lee
- Lauren Whiffen
- Melanie Stewart
- Chloe Stewart
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Toyota Wearside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Toyota Wearside
- Rating 5.0Feb 2, 2026The Motability sales person was so friendly and explained everything in detail. I highly recommend him to everyone.
- Rating 5.0Jan 29, 2026Excellent support and service, very easy process, great communication throughoutResponse from Stoneacre Toyota WearsideFeb 2, 2026Dear Scarlett,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our support and service excellent and that the process was easy for you. Great communication is something we strive for, and it's fantastic to know that it made a positive impact on your experience with us.
Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at Stoneacre Toyota Wearside.
Best regards,
Stoneacre Toyota Wearside Team - Rating 5.0Jan 28, 2026Toyota wearside are always so helpful and friendly. Everything was really easy and stress free. Very happy with my experience.Response from Stoneacre Toyota WearsideFeb 2, 2026Hello Hayden,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found your experience at Stoneacre Toyota Wearside to be helpful, friendly, and stress-free. Our team is dedicated to providing the best service possible, and your kind words are truly appreciated. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Jan 21, 2026On time and very promptResponse from Stoneacre Toyota WearsideJan 23, 2026Dear Jane,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be on time and very prompt. At Stoneacre Toyota Wearside, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Jan 19, 2026Very good customer service from Boyd, helped me along the way with all things and then showed me everything about the new car before i drove it away. 10/10 ⭐️Response from Stoneacre Toyota WearsideJan 20, 2026Hello Saffron,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Boyd and that he was able to assist you every step of the way. It's great to know that you felt well-informed and comfortable with your new car before driving it away. Your feedback is incredibly valuable to us, and we are delighted to have earned a 10/10 from you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Jan 13, 2026Just typed in a long good review only to be told OOPS some error on your side,really annoying xxResponse from Stoneacre Toyota WearsideJan 14, 2026Hello Christine,
Thank you so much for taking the time to leave us a review and for your kind words. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us at Stoneacre Toyota Wearside.
We apologize for the inconvenience you faced with the error message while submitting your review. We understand how frustrating that can be, and we are looking into the issue to prevent it from happening in the future.
Your satisfaction is very important to us, and we're grateful for your patience and understanding. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Jan 13, 2026Staff are very goodResponse from Stoneacre Toyota WearsideJan 14, 2026Dear Robert,
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our staff to be very good. At Stoneacre Toyota Wearside, we strive to provide excellent service to all our customers, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Dec 16, 2025I give them 10 out of 10Response from Stoneacre Toyota WearsideDec 19, 2025Dear Julie,
Thank you so much for your wonderful review and for giving us a perfect score! We are thrilled to hear that you had such a positive experience with us at Stoneacre Toyota Wearside. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Dec 12, 2025Great service, Boyd walked us through every step. Very pleased over allResponse from Stoneacre Toyota WearsideDec 15, 2025Hello Judith,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our service and that Boyd was able to guide you through every step. Your satisfaction is our top priority, and it's fantastic to know that you are very pleased with your experience at Stoneacre Toyota Wearside.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Nov 24, 2025The experience was seamless, Melanie and the team were very helpful and kept me well informed throughout the time my car was in for its service and MOT.Response from Stoneacre Toyota WearsideNov 25, 2025Hello Luke,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Melanie and the team were able to provide you with a seamless service. Keeping our customers well-informed and ensuring a smooth process is always our top priority. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Nov 19, 2025Brilliant sales man took us throught everything we needed to know.Response from Stoneacre Toyota WearsideNov 20, 2025Hello Kim,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our salesman and that he was able to guide you through everything you needed to know. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Nov 14, 2025Great service they are happy to helpResponse from Stoneacre Toyota WearsideNov 17, 2025Hello John,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and that our team was able to assist you effectively. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Nov 13, 2025Fast and friendlyResponse from Stoneacre Toyota WearsideNov 14, 2025Hello Amy,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service fast and friendly. At Stoneacre Toyota Wearside, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Nov 10, 2025Very smooth experience throughout the entire time of picking a car and colour to handover
100/10 BrianResponse from Stoneacre Toyota WearsideNov 11, 2025Hello Sophie,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a smooth experience throughout the entire process of selecting your car and its color, all the way to the handover. Brian will be delighted to know that his efforts made such a positive impact on your experience.
Your satisfaction is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing the Motability Scheme at Stoneacre Toyota Wearside.
Best regards,
Stoneacre Toyota Wearside - Rating 5.0Oct 31, 2025very friendly help with everythingResponse from Stoneacre Toyota WearsideNov 3, 2025Hello Helen,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team very friendly and helpful with everything. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Wearside.
Best regards,
The Motability Scheme Team at Stoneacre Toyota Wearside - Rating 5.0Oct 22, 2025Dropped car off for its first service: I waited about 90 minutes at the garage - had a few coffee and read my book. Positive experience.Response from Stoneacre Toyota WearsideOct 23, 2025Hello Wendy,
Thank you so much for taking the time to leave us such a wonderful review! We're delighted to hear that you had a positive experience during your car's first service at Stoneacre Toyota Wearside. It's great to know that you were comfortable and able to enjoy some coffee and your book while you waited. We strive to make every visit as pleasant as possible, and your feedback is truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 4.0Oct 21, 2025Professional and new what we wantedResponse from Stoneacre Toyota WearsideOct 21, 2025Hello Kim,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our team professional and that we were able to meet your needs. Your satisfaction is important to us, and your positive comments are greatly appreciated.
If there's anything more we can do to enhance your experience or if you have any further suggestions, please feel free to let us know. We look forward to serving you again in the future.
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Oct 20, 2025Very pleasant and answered all my questions & were always a phone call awayResponse from Stoneacre Toyota WearsideOct 21, 2025Hello Judith,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a pleasant experience with us and that we were able to answer all your questions. Being just a phone call away is part of our commitment to providing excellent service, and it's great to know that it made a difference for you. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Wearside.
Best regards,
The Motability Scheme Team - Rating 5.0Oct 18, 2025Every thing done spot on 🙏Response from Stoneacre Toyota WearsideOct 20, 2025Hello Rita,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that everything was spot on during your experience with us at Stoneacre Toyota Wearside. Your satisfaction is our top priority, and your kind words mean a lot to our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Oct 10, 2025Perfect 👌Response from Stoneacre Toyota WearsideOct 13, 2025Hello Akram,
Thank you so much for your wonderful review and the perfect rating! We're thrilled to hear that you had a great experience with us at Stoneacre Toyota Wearside. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our Motability sales person. It's fantastic to know that you found the service friendly and the explanations detailed. Your recommendation means a lot to us, and we are grateful for your support.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Wearside.
Best regards,
Stoneacre Toyota Wearside Team