Motability Scheme at Stoneacre Toyota Wearside
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Toyota Wearside
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Stoneacre Toyota Wearside can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Toyota Wearside on 01916399131 to make an appointment with our Motability specialist.
Contact information
Address
Newcastle Road
Sunderland SR5 1JE
GB
Phone Number
Call Stoneacre Toyota Wearside on 0191 639 9131
0191 639 9131
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Brian Priest
- Andrew Bell
- Boyd Bolton
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Sarah Lee
- Lauren Whiffen
- Melanie Stewart
- Chloe Stewart
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Toyota Wearside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Toyota Wearside
- Rating 5.0Oct 31, 2025very friendly help with everything
- Rating 5.0Oct 22, 2025Dropped car off for its first service: I waited about 90 minutes at the garage - had a few coffee and read my book. Positive experience.Response from Stoneacre Toyota WearsideOct 23, 2025Hello Wendy,
Thank you so much for taking the time to leave us such a wonderful review! We're delighted to hear that you had a positive experience during your car's first service at Stoneacre Toyota Wearside. It's great to know that you were comfortable and able to enjoy some coffee and your book while you waited. We strive to make every visit as pleasant as possible, and your feedback is truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 4.0Oct 21, 2025Professional and new what we wantedResponse from Stoneacre Toyota WearsideOct 21, 2025Hello Kim,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our team professional and that we were able to meet your needs. Your satisfaction is important to us, and your positive comments are greatly appreciated.
If there's anything more we can do to enhance your experience or if you have any further suggestions, please feel free to let us know. We look forward to serving you again in the future.
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Oct 20, 2025Very pleasant and answered all my questions & were always a phone call awayResponse from Stoneacre Toyota WearsideOct 21, 2025Hello Judith,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a pleasant experience with us and that we were able to answer all your questions. Being just a phone call away is part of our commitment to providing excellent service, and it's great to know that it made a difference for you. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Wearside.
Best regards,
The Motability Scheme Team - Rating 5.0Oct 18, 2025Every thing done spot on 🙏Response from Stoneacre Toyota WearsideOct 20, 2025Hello Rita,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that everything was spot on during your experience with us at Stoneacre Toyota Wearside. Your satisfaction is our top priority, and your kind words mean a lot to our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Oct 10, 2025Perfect 👌Response from Stoneacre Toyota WearsideOct 13, 2025Hello Akram,
Thank you so much for your wonderful review and the perfect rating! We're thrilled to hear that you had a great experience with us at Stoneacre Toyota Wearside. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Sep 29, 2025as always, the staff at Stoneacre Toyota Sunderland are lovely, they’re very responsive, can help with any query. And my car service went without a hitch and I received the vehicle back washed and hoovered as well, which was lovely. Cannot fault the team at all. very pleased to have my car under that garage. Because they’re fabulous.Response from Stoneacre Toyota WearsideSep 30, 2025Dear Emily,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team at Stoneacre Toyota Sunderland. It's great to know that our staff was able to assist you promptly and that your car service went smoothly. We always strive to go the extra mile, and we're glad you appreciated the wash and hoover. Your kind words and perfect rating mean a lot to us, and we are delighted to have your trust in our services. We look forward to welcoming you back in the future!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Sep 17, 2025First class as usual I can’t fault them as I say first classResponse from Stoneacre Toyota WearsideSep 18, 2025Hello Alfred,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you consistently have a first-class experience with us at Stoneacre Toyota Wearside. Your kind words and perfect rating mean a lot to our team, and we are delighted to know that we have met your expectations.
If there is anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to continuing to serve you in the future.
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Sep 16, 2025really good staff were helpful and friendly.Response from Stoneacre Toyota WearsideSep 17, 2025Hello Tracy,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know that our efforts have made a positive impact on your experience.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Wearside.
Best regards,
Motability Scheme Team
Stoneacre Toyota Wearside - Rating 5.0Sep 9, 2025Great company very friendly and helpful staffResponse from Stoneacre Toyota WearsideSep 10, 2025Hello Thomas,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stoneacre Toyota Wearside. Our staff strives to provide friendly and helpful service to all our customers, and your feedback is a great testament to their hard work. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Sep 5, 2025PerfectResponse from Stoneacre Toyota WearsideSep 8, 2025Hello Akram,
Thank you so much for taking the time to leave us a perfect review! We are thrilled to hear that you had a positive experience with us at Stoneacre Toyota Wearside. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Sep 2, 2025Very friendly and helpful staffResponse from Stoneacre Toyota WearsideSep 3, 2025Hello Thomas,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Aug 11, 2025Very helpful and patient.Response from Stoneacre Toyota WearsideAug 12, 2025Hello Graham,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team helpful and patient during your visit. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Wearside.
Best regards,
The Motability Scheme Team - Rating 4.0Aug 2, 2025It's went smoothly,no issuesResponse from Stoneacre Toyota WearsideAug 4, 2025Hello Lesley,
Thank you for taking the time to leave us a review. We're delighted to hear that your experience with us went smoothly and without any issues. Your feedback is greatly appreciated as it helps us continue to improve our services. If there's anything more we can do to enhance your experience or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Jul 24, 2025Always done with ease and careResponse from Stoneacre Toyota WearsideJul 25, 2025Dear Mary,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us at Stoneacre Toyota Wearside has been marked by ease and care. Providing exceptional service is our top priority, and your feedback reassures us that we are on the right track.
If there is anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again soon.
Warm regards,
Stoneacre Toyota Wearside Team - Rating 5.0Jul 4, 2025The staff were really friendly and very obliging. They contacted me as soon as the work was complete. Really lovely staff.Response from Stoneacre Toyota WearsideJul 7, 2025Dear Tracy,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff friendly and obliging. It's great to know that our team was able to keep you informed and provide a positive experience during your visit. Your feedback is incredibly valuable to us, and we are delighted that you had a 5-star experience at Stoneacre Toyota Wearside. We look forward to welcoming you back in the future!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Jun 16, 2025Very friendly and helpfulResponse from Stoneacre Toyota WearsideJun 17, 2025Hello Thomas,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we've met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Wearside.
Best regards,
The Motability Scheme Team - Rating 5.0Apr 14, 2025GreatResponse from Stoneacre Toyota WearsideApr 15, 2025Hello Shaun,
Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with us at Stoneacre Toyota Wearside. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Apr 10, 2025Very professionalResponse from Stoneacre Toyota WearsideApr 10, 2025Hello Robert,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very professional. At Stoneacre Toyota Wearside, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Wearside Team - Rating 5.0Apr 9, 2025Staff very welcoming. Brian our salesman was extremely helpful.Response from Stoneacre Toyota WearsideApr 10, 2025Hello John,
Thank you so much for taking the time to share your experience with us at Stoneacre Toyota Wearside. We are thrilled to hear that you found our staff welcoming and that Brian was able to assist you so effectively. Your kind words and perfect rating mean a lot to us, and we are delighted to know that we could meet your expectations.
Providing excellent service is our top priority, and your feedback encourages us to continue delivering the best experience possible for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your wonderful review.
Best regards,
[Your Name]
Stoneacre Toyota Wearside
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team very friendly and helpful with everything. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Wearside.
Best regards,
The Motability Scheme Team at Stoneacre Toyota Wearside