Motability Scheme at Lookers Audi Wearside

4.6
Rating 4.6
(42 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Newcastle Road
Sunderland SR5 1JQ
GB
Phone Number
Call Lookers Audi Wearside on 0191 563 7286
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andrew Morris
  • Mark O'Neill
  • Adam Corry
  • Daniel Shale
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Gareth Bulmer
  • David Gordon
  • Rebecca Brannan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Audi Wearside

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Audi Wearside

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Audi Wearside can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Audi Wearside on 01915637286 to make an appointment with our Motability specialist.

Reviews at Lookers Audi Wearside

  • Rating 5.0
    Brilliant service
    Response from Lookers Audi Wearside
    Marley M. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant customer service Andrew Morris
    Response from Lookers Audi Wearside
    Marley M. Thank you for the great review and the feedback on Andrew, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Straight forward any problemÔÇÖs agent was at the end of the phone
    Response from Lookers Audi Wearside
    Julie L. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Amazing customer service. Mark was Very attentive attentive, helpful & there to any any questions I had. The rest of the staff were friendly & welcome I will definitely come back to Audi wearside in the future when getting a car!
    Response from Lookers Audi Wearside
    Ellie L. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Customer service is very good. All staff are courteous, friendly and knowledgeable.
    Response from Lookers Audi Wearside
    Hello Gaynor T. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Amazing support and treatment.
    I enjoyed the whole process.
    Response from Lookers Audi Wearside
    Kathleen W. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Amazing experience couldnt of asked for better service
    Response from Lookers Audi Wearside
    Hello Julie D. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant ­čĹĆ thankyou Mark..First class service
    Response from Lookers Audi Wearside
    Hello Ian K. Thank you for the great review and the feedback on Mark, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Mark has outstanding customer service he went above and beyond to help me with all details of my new car he was a pleasure to discuss all my needs and he's a great employee of Audi at Sunderland along with his manager Richard Hyde.
    Response from Lookers Audi Wearside
    Hello Margaret H. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 4.0
    Very helpful
    Response from Lookers Audi Wearside
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very helpful in deciding which vehicle to choose for our needs. Friendly staff and very smart.
    Response from Lookers Audi Wearside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Mark helped me find my perfect car in discussed other cars on the market with knowledge. He went over the pros and cons of similar models,he did not make a hard sell which I respected. I went back the next day and ordered my lovely new car and I can't wait for it to arrive.Mark is a great asset to the business.
    Response from Lookers Audi Wearside
    Hello Karen V. Thank you so much for your wonderful review! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive a five star service. Thank you again for your five star review!
  • Rating 5.0
    Amazing service from start to finish, thank you
    Response from Lookers Audi Wearside
    Hello Shannon C. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic
    Response from Lookers Audi Wearside
    Hello Claire M. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Mark has been fantastic and a great help
    Response from Lookers Audi Wearside
    Hello Jackson M. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Fabulous service
    Response from Lookers Audi Wearside
    Hello Claire M. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Amazing service
    Response from Lookers Audi Wearside
    Hello Joel H. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service very helpful and welcoming
    Response from Lookers Audi Wearside
    Hello Amber I.. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 5.0
    Fantastic Sevice
    Response from Lookers Audi Wearside
    Hello Sukhbir B.. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 5.0
    Brilliant customer service from David and the receptionist on arrival. Also great when I rang with a query
    Response from Lookers Audi Wearside
    Hello Elizabeth T. Thank you for the great review and the feedback on David and our reception, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.

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