Motability Scheme at Vertu Honda Sunderland

4.9
Rating 4.9
(50 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Vertu Honda Sunderland

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Honda Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Honda Sunderland on 03446599915 to make an appointment with our Motability specialist.

Contact information

Address
Wessington Way
Sunderland
Sunderland SR5 3NX
GB
Phone Number
Call Vertu Honda Sunderland on 0344 659 9915
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alan Harrop
  • John Goldsmith
  • Faye Gillespie
  • Manroup Shabilla
  • John Groves
  • Natalie Mcravey
  • Lauren Bowen-Gibson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • John Sleeman
  • Pav Aslam
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Honda Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Honda Sunderland

  • Rating 5.0
    Brilliant service from start Faye was amazing so supportive all the staff were so friendly brilliant
    Response from Vertu Honda Sunderland
    Thank you so much for your kind words! We are so happy to hear that Faye was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Everything went well... happy with results... Good comfortable waiting area n free refreshments available.
    Very satisfied with customer service.
    Response from Vertu Honda Sunderland
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Brilliant customer service, very friendly staff
    Response from Vertu Honda Sunderland
    Good afternoon Gaynor. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    John groves was brilliant couldn't do enough for us
    Response from Vertu Honda Sunderland
    Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    John was absolutely great and went above and beyond, I needed a car as a matter of urgency my dad just passed away the week before my old car broke down has no mode of transport for myself and my disabled son to. John sorted us out and got the most beautiful car! Thanks so much!
    Response from Vertu Honda Sunderland
    Good afternoon Hayley. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.
  • Rating 5.0
    Great staff in assisting needs very welcoming
    Response from Vertu Honda Sunderland
    Hi Alan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Great experience, very pleasant staff
    Response from Vertu Honda Sunderland
    Hi Carol, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent communications. True professionals and such a high standard of service throughout my experience.
    Response from Vertu Honda Sunderland
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Excellent service
    Response from Vertu Honda Sunderland
    Thanks for the great score! Kind regards, Selina
  • Rating 5.0
    First class dealership
    Response from Vertu Honda Sunderland
    Hi Malcolm. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Kerry
  • Rating 5.0
    Wonderful experience, both John Goldsmith and his colleague Manni were professional and fun to deal with . Very informative, relaxing and helpful during our visit, delighted with the car, plus coffee and biscuits. Thank you Sandra McConville
    Response from Vertu Honda Sunderland
    Hi Sandra, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with John and Manni, we hope to see you again soon! Kind regards, Trish.
  • Rating 5.0
    So efficient it's a pleasure doing business with them
    Response from Vertu Honda Sunderland
    Good morning Alan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Friendly and helpful
    Response from Vertu Honda Sunderland
    Good afternoon Karen. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Excellent customer service from start to finish. Manny and John were very professional
    Response from Vertu Honda Sunderland
    Hi Christopher, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 4.0
    We find no fault with the service except the washing of the car could have been more thorough thanks for the good service
    Response from Vertu Honda Sunderland
    Hi Amanda, customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Trish.
  • Rating 5.0
    Excellent service
    Response from Vertu Honda Sunderland
    Good afternoon, William. Thank you for taking your time to leave this great review! Kind regards, Stuart.
  • Rating 5.0
    Very good service polite friendly & good job on my vehicle came back nice &, clean.5▪︎☆☆☆☆☆
    Response from Vertu Honda Sunderland
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stuart.
  • Rating 4.0

    Great
    Response from Vertu Honda Sunderland
    Good afternoon, Margaret. Thank you for taking your time to leave this great review! Kind regards, Stuart.
  • Rating 5.0
    Fantastic customer service from M Shabilla couldn't have asked for anything more he was so helpful polite and courteous thanks so much.
    Response from Vertu Honda Sunderland
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Manroup receives the recognition they deserve. Many thanks, Ben.
  • Rating 5.0
    Excellent service, John offered me a test drive and within 24 hours my application was dealt with, he kept me informed of what was happening and when the car would be ready. I've never been treated better.
    Response from Vertu Honda Sunderland
    Hi Maureen. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with John and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Dean.

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