Motability Scheme at Vertu Honda Sunderland

4.9
Rating 4.9
(86 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Vertu Honda Sunderland

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Honda Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Honda Sunderland on 03446599915 to make an appointment with our Motability specialist.

Contact information

Address
Wessington Way
Sunderland
Sunderland SR5 3NX
GB
Phone Number
Call Vertu Honda Sunderland on 0344 659 9915
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alan Harrop
  • John Goldsmith
  • Faye Gillespie
  • Manroup Shabilla
  • John Groves
  • Natalie Mcravey
  • Lauren Bowen-Gibson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • John Sleeman
  • Steven Spurs
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Honda Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Honda Sunderland

  • Rating 5.0
    Great swift service
    Response from Vertu Honda Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Hassle free, very friendly helpful staff. Grateful for the help. Very good all round process
    Response from Vertu Honda Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
  • Rating 5.0
    Very Happy with car Faye was very helpful and friendly
    Response from Vertu Honda Sunderland
    Hi Malcolm, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Friendly and very helpful staff, ensuring customers are informed and the offering of beverages, I am very satisfied with my order
    Response from Vertu Honda Sunderland
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Exellent custermer service cpuld help enuth went put there way to help
    Response from Vertu Honda Sunderland
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Good. friendly staff made things really easy with no holdups
    Response from Vertu Honda Sunderland
    Good morning Marie. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    Shame there was a 3 month delay on car coming but hand over went great John was a lovely chap and talked us through everything
    Response from Vertu Honda Sunderland
    Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Fast efficient and friendly no fuss experience
    Response from Vertu Honda Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Brilliant, knowledgeable and incredibly helpful staff. I would definitely recommend- thank you
    Response from Vertu Honda Sunderland
    Good afternoon Sacha. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    They where great 5 stars
    Response from Vertu Honda Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent service, friendly yet still professional. Now feel as if I have a friend in Faye. Thanks for everything.
    Response from Vertu Honda Sunderland
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    I spoke with a guy called John , he went above and beyond to sort everything out for me , I would definitely recommend them
    Response from Vertu Honda Sunderland
    Hi Tracey, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from John Many thanks Keith
  • Rating 5.0
    First class service from Alan Harrop from start to finish would definitely recommend
    Response from Vertu Honda Sunderland
    Hi Keaton, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Alan Many thanks Keith
  • Rating 5.0
    Absolutely fab service. Very knowledgeable about the cars, understood what we needed. Many thanks again Faye.
    Response from Vertu Honda Sunderland
    Good morning Julie. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Xcellent service Natalie xplained everything made me feel really comfortable 😁
    Response from Vertu Honda Sunderland
    Thank you so much for your kind words! We are so happy to hear that Natalie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    No problems
    Response from Vertu Honda Sunderland
    Hello Susan, Thank you for taking the time to leave us a review about your visit. Dawn
  • Rating 5.0
    Fantastic customer service. All staff are friendly and look after you. John went above and beyond to keep me informed with my new car. Thank you to everyone at Honda
    Response from Vertu Honda Sunderland
    Good afternoon Gaynor. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent service
    Response from Vertu Honda Sunderland
    Good afternoon Thomas. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very helpful and informative
    Response from Vertu Honda Sunderland
    Good afternoon Robert. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    The sales man John Goldsmith was very helpful from the moment we went in to look at cars. John kept us upto date with calls and emails and answered any questions we had. I would 100% recommend Vertu Honda to my family and friends
    Response from Vertu Honda Sunderland
    Good afternoon Shona. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.

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