Motability Scheme at Vertu Honda Sunderland
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Honda Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Honda Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Honda Sunderland on 03446599915 to make an appointment with our Motability specialist.
Contact information
Address
Wessington Way
Sunderland
Sunderland SR5 3NX
GB
Phone Number
Call Vertu Honda Sunderland on 0344 659 9915
0344 659 9915
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Alan Harrop
- John Goldsmith
- Faye Gillespie
- Manroup Shabilla
- John Groves
- Natalie Mcravey
- Lauren Bowen-Gibson
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- John Sleeman
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Honda Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Honda Sunderland
- Rating 3.0Oct 23, 2025Not goodResponse from Vertu Honda SunderlandOct 23, 2025Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3AE2310 Kind regards, Liza.
- Rating 5.0Oct 7, 2025Very sufficient and friendly kept me updated about my car, and it didn’t take all day which surprised meResponse from Vertu Honda SunderlandOct 7, 2025Dear Margaret,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you found our service both sufficient and friendly. Keeping our customers updated and ensuring a smooth, efficient process is always our top priority, so it's fantastic to know we met your expectations.
Your kind words and perfect rating mean a lot to our team here at Vertu Honda Sunderland. We look forward to serving you again in the future and continuing to provide the excellent service you deserve.
Best regards,
Kerry - Rating 5.0Sep 16, 2025Friendly, helpful and informativeResponse from Vertu Honda SunderlandSep 16, 2025Hello Yvonne,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, helpful, and informative. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Honda Sunderland.
Best regards,Dawn
The Motability Scheme Team at Vertu Honda Sunderland - Rating 5.0Aug 15, 2025No problems at all.
Everything fine thanks.Response from Vertu Honda SunderlandAug 15, 2025Hello Anthony D.,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that everything went smoothly and that you're satisfied with your experience at Vertu Honda Sunderland. Your feedback is greatly appreciated and helps us ensure we continue to provide excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Liza - Rating 5.0Jul 19, 2025Nice and quickResponse from Vertu Honda SunderlandJul 19, 2025Hello David,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service nice and quick. Providing efficient and high-quality service is a top priority for us at Vertu Honda Sunderland, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Liza - Rating 5.0Jul 15, 2025Courteous professional. And was ready in time stated.Response from Vertu Honda SunderlandJul 15, 2025Hello Nora,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service courteous and professional, and that everything was ready for you as promised. Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future.
Best regards,
Liza - Rating 5.0Jul 8, 2025ExcellentResponse from Vertu Honda SunderlandJul 8, 2025Hello Shaun O.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with us at Vertu Honda Sunderland. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind regards,
Matthew - Rating 5.0Jun 25, 2025Everything went as it should car serviced and washed on my way with in an hour and a halfResponse from Vertu Honda SunderlandJun 25, 2025Hello Alan,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us went smoothly and that you were back on the road quickly after your car service. It's great to know that our team met your expectations and that you were satisfied with the service and car wash. We truly appreciate your feedback and your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
Keith - Rating 5.0Apr 2, 2025Love new car I'm now getting 55mpg much better than 6mpg in my old carResponse from Vertu Honda SunderlandApr 2, 2025Good morning Matthew. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 31, 2025Thank you John for amazing service and care. Love my new car @hondaResponse from Vertu Honda SunderlandMar 31, 2025Good afternoon Michael. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Mar 31, 2025Thank you John for amazing service and care. Love my new car cheers.Response from Vertu Honda SunderlandMar 31, 2025Good afternoon Michael. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Mar 26, 2025Show room was very good and the staff were friendly the car has been very good so far thanksResponse from Vertu Honda SunderlandMar 26, 2025Good afternoon Carol. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 20, 2025Honda is best lovely people very kind understanding reliable information thank youResponse from Vertu Honda SunderlandMar 20, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Mar 11, 2025John was very good helpful and explained everything he made it a lovely experienceResponse from Vertu Honda SunderlandMar 11, 2025Good afternoon Jean. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Feb 18, 2025Really friendly and welcoming serviceResponse from Vertu Honda SunderlandFeb 18, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 2.0Feb 7, 2025Really bad experience. 8th motability car. First with Honda. Awful... simply awful.Response from Vertu Honda SunderlandFeb 7, 2025Good afternoon Philip. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2PW0702 Kind regards, Dean
- Rating 5.0Jan 30, 2025Faye was absolutely amazing and craig was brilliant.
Faye put me at ease when learning the automatic driving system, she was patient and very encouraging. I would 100% recommend using this garage, couldn't fault the staff at all.Response from Vertu Honda SunderlandJan 30, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza. - Rating 5.0Jan 29, 2025Great service always kept up to dateResponse from Vertu Honda SunderlandJan 29, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 1.0Jan 20, 2025I have cancelled this orderResponse from Vertu Honda SunderlandJan 20, 2025Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YTVM2001 Kind regards Dawn
- Rating 5.0Jan 20, 2025Excellent service.Response from Vertu Honda SunderlandJan 20, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn