Motability Scheme at Vertu Hyundai Sunderland
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Hyundai Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Hyundai Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Hyundai Sunderland on 03301788730 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Wessington Way
Castletown
Sunderland SR5 3NX
GB
Phone Number
Call Vertu Hyundai Sunderland on 0330 178 8730
0330 178 8730
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Alan Harrop
- John Goldsmith
- Faye Gillespie
- Manroup Shabilla
- John Groves
- Natalie Mcravey
- Lauren Bowen-Gibson
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- John Sleeman
- Steven Spurs
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Hyundai Sunderland
- Rating 5.0Jun 30, 2025My car feels so much better and was washed and cleaned lovely thankyou ☺️ so much
- Rating 5.0Jun 27, 2025First class serviceResponse from Vertu Hyundai SunderlandJun 27, 2025Hello Kenneth,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received first-class service at Vertu Hyundai Sunderland. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Keith - Rating 5.0Jun 25, 2025Very GoodResponse from Vertu Hyundai SunderlandJun 25, 2025Dear Eileen W.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with us at Vertu Hyundai Sunderland. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.
If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Keith - Rating 5.0Jun 24, 2025ExcellentResponse from Vertu Hyundai SunderlandJun 24, 2025Dear Gail H.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Hyundai Sunderland. Our team is dedicated to providing the best service possible, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Liza. - Rating 5.0Jun 13, 2025Very helpful and eager to helpResponse from Vertu Hyundai SunderlandJun 13, 2025Hello Simone C.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team very helpful and eager to assist you. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Vertu Hyundai Sunderland
Danielle - Rating 5.0Jun 3, 2025Very nice friendly staff ! Very helpful !Response from Vertu Hyundai SunderlandJun 3, 2025Hello Kevin,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff to be friendly and helpful during your visit. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Hyundai Sunderland soon!
Best regards,
Dean - Rating 5.0May 23, 2025Very helpful and was given good adviceResponse from Vertu Hyundai SunderlandMay 23, 2025Dear Alyson,
Thank you for your wonderful review! We're delighted to hear that our team at Vertu Hyundai Sunderland was helpful and provided you with good advice. Your feedback means a lot to us.
If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again.
Best,
Kerry - Rating 3.0May 15, 2025Took longer then they expected but was alright.Response from Vertu Hyundai SunderlandMay 16, 2025Good morning Melanie. Thank you for taking the time to leave us a review - We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT3MO1605 Kind regards, Dean
- Rating 5.0May 15, 2025Really good. Sorted within an hourResponse from Vertu Hyundai SunderlandMay 15, 2025Hello Glenda,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a positive experience with us and that everything was sorted within an hour. Providing efficient and excellent service is our top priority, and your feedback reassures us that we are on the right track.
If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Liza. - Rating 5.0Apr 29, 2025Very helpful and friendly...Response from Vertu Hyundai SunderlandApr 29, 2025Hello Shelagh,
Thank you for your wonderful review! We're delighted that you found our team helpful and friendly. Your appreciation motivates us to continue providing excellent service. If you have any questions or need assistance in the future, feel free to reach out. We look forward to seeing you again at Vertu Hyundai Sunderland.
Kind regards,
Kerry - Rating 5.0Apr 25, 2025Excellent service from beginning to end. Professional and friendly.Response from Vertu Hyundai SunderlandApr 25, 2025Dear Annette J.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us from beginning to end. Our team strives to provide professional and friendly service to all our customers, and it’s incredibly rewarding to know that we met your expectations.
Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Hyundai Sunderland.
Best regards,
Liza - Rating 5.0Apr 24, 2025Lovely start to finishResponse from Vertu Hyundai SunderlandApr 24, 2025Hello Alfie,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us at Vertu Hyundai Sunderland was lovely from start to finish. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards, Dawn
The Motability Scheme Team at Vertu Hyundai Sunderland - Rating 5.0Apr 14, 2025The experience was first class.Response from Vertu Hyundai SunderlandApr 14, 2025Hello Logan E.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was first class. Our team at Vertu Hyundai Sunderland is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind regards,
Matthew - Rating 5.0Apr 9, 2025Very feiendly staff made made us feel welcomeResponse from Vertu Hyundai SunderlandApr 9, 2025Good afternoon Chloe. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 7, 2025Fantastic service across the board from hyundai Sunderland.Response from Vertu Hyundai SunderlandApr 7, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Apr 2, 2025Excellent service and would recommend to anyoneResponse from Vertu Hyundai SunderlandApr 2, 2025Good afternoon Ann. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
- Rating 5.0Mar 19, 2025Fay dealt with me and handing over the car, she was great and very helpful.Response from Vertu Hyundai SunderlandMar 19, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Mar 17, 2025Alan was very helpful with finding me the right car and helped me get my car as soon as possible even with delays from Motability.Response from Vertu Hyundai SunderlandMar 17, 2025Good afternoon Jacob. Thank you so much for your kind words! We are so happy to hear that Alan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Mar 14, 2025Sales assistant was very helpful and efficient, I thought the video of the car she sent me was a very nice touch. Would definatly recomend.Response from Vertu Hyundai SunderlandMar 14, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Mar 7, 2025Simple and straightforward procedure along with helpful and pleasant dealership staffResponse from Vertu Hyundai SunderlandMar 7, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you . Many thanks Keith
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you're pleased with how your car feels and that you appreciated the wash and clean. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Matthew