Motability Scheme at Bristol Street Motors Hyundai Sunderland
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Bristol Street Motors Hyundai Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Bristol Street Motors Hyundai Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Bristol Street Motors Hyundai Sunderland on 03301788730 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Wessington Way
Castletown
Sunderland SR5 3NX
GB
Phone Number
Call Bristol Street Motors Hyundai Sunderland on 0330 178 8730
0330 178 8730
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Alan Harrop
- John Goldsmith
- Faye Gillespie
- Manroup Shabilla
- John Groves
- Natalie Mcravey
- Lauren Bowen-Gibson
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- John Sleeman
- Steven Spurs
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Bristol Street Motors Hyundai Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Bristol Street Motors Hyundai Sunderland
- Rating 5.0Dec 24, 2024Good service
- Rating 5.0Dec 17, 2024Great serviceResponse from Bristol Street Motors Hyundai SunderlandDec 17, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
- Rating 5.0Dec 4, 2024Very polite and helpfulResponse from Bristol Street Motors Hyundai SunderlandDec 4, 2024Good afternoon, Malika . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Nov 28, 2024Way and above on the service and dedication, customer service was outstandingResponse from Bristol Street Motors Hyundai SunderlandNov 28, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Nov 19, 2024Absolutely spot on. Brilliant customer service.Response from Bristol Street Motors Hyundai SunderlandNov 19, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Nov 12, 2024John and Alan from the sunderland branch were fantastic from start to finish explained everything in great detail which made the transfer a breeze and would highly recommend to other motability users thanks again for a great experienceResponse from Bristol Street Motors Hyundai SunderlandNov 12, 2024Thank you so much for your kind words! We are so happy to hear that John and Alan were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
- Rating 5.0Nov 6, 2024AwesomeResponse from Bristol Street Motors Hyundai SunderlandNov 6, 2024Thanks for the great score! Kind regards Dawn
- Rating 5.0Nov 4, 2024Car lovely and cleanResponse from Bristol Street Motors Hyundai SunderlandNov 4, 2024Good morning Mary. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Oct 31, 2024Natalie was fantastic from start to finish, keeping me updated and sorting any problems we had along the wayResponse from Bristol Street Motors Hyundai SunderlandOct 31, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Oct 25, 2024Really pleased withvthe service fristvclassResponse from Bristol Street Motors Hyundai SunderlandOct 25, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Oct 25, 2024Absolutely fantastic & i cannot fault the staff at all at Hyundai. Natalie McRavey was very professional & knowledgeable too.Response from Bristol Street Motors Hyundai SunderlandOct 25, 2024Hi Sarah Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Oct 25, 2024Excellent service as alwaysResponse from Bristol Street Motors Hyundai SunderlandOct 25, 2024Hi Mary, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Oct 15, 2024Great service, lovely friendly staff and a really nice garage.Response from Bristol Street Motors Hyundai SunderlandOct 15, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 2.0Oct 8, 2024Poor ,grubby finger marks on interior handle + no mention of tyre condition being a cause for concern either.Response from Bristol Street Motors Hyundai SunderlandOct 8, 2024Good afternoon, Edna . Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YT2EA0810 Kind regards, Danielle
- Rating 5.0Oct 4, 2024Colin and all staff were amazing thank youResponse from Bristol Street Motors Hyundai SunderlandOct 5, 2024Hi Gemma. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Colin and the team. We hope to see you again soon. Happy motoring, Kerry
- Rating 5.0Sep 30, 2024Shout out to John Goldsmith and the team at Hyundai for the support during the car change over. A brilliant experience without exception.Response from Bristol Street Motors Hyundai SunderlandSep 30, 2024Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
- Rating 5.0Sep 23, 2024Natalie was execptional, made me feel really comfortable and relaxed, she's a credit to the dealership.Response from Bristol Street Motors Hyundai SunderlandSep 23, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Sep 18, 2024John Goldsmith is helping us to transition back to the scheme and has been and still is very helpful and supportive since we visited the showroom. Really appreciate all of the help John is giving us.Response from Bristol Street Motors Hyundai SunderlandSep 18, 2024Good afternoon Colin. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Sep 17, 2024Natalie McRavey was great for our initial appointment to picking up the car, she kept me when formed right the way through and answered all of my questions brilliantly and clearlyResponse from Bristol Street Motors Hyundai SunderlandSep 17, 2024Good afternoon Ava. Thank you so much for your kind words! We are so happy to hear that Natalie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Sep 2, 2024Had a great experience as the person we spoke to made us laugh so much and was very helpful.Response from Bristol Street Motors Hyundai SunderlandSep 2, 2024Hi Kaytin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith