Motability Scheme at Lookers Volkswagen Newcastle Silverlink

4.7
Rating 4.7
(51 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Silverlink Business Park
Wallsend NE28 9ND
GB
Phone Number
Call Lookers Volkswagen Newcastle Silverlink on 0191 296 9500
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Brett Field
  • Carl Blackburn
  • Rebekah Jeffreys
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Scott Anderson
  • Vicky Hyde
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Newcastle Silverlink

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Newcastle Silverlink

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Newcastle Silverlink can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Newcastle Silverlink on 01912969500 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Newcastle Silverlink

  • Rating 5.0
    Great customer service, didn’t take long for the service on my car to be complete to be complete, all the staff we met were friendly and helpful would defiantly use that garage again
  • Rating 5.0
    Dealt with by a guy called Carl Blackburn , really helpful and informative. I will be recommending him to family and friends.
  • Rating 5.0
    Great costumer service
  • Rating 5.0
    Brilliant service came early and returned the car back to me early
  • Rating 5.0
    Brett is an outstanding sales agent.He is proactive in finding solutions to issues.I noticed he stays till the job is done. I was very impressed. He was polite, attentive and adapted his communication mode to fit me. He was knowledgeable about the products but recognised my knowledge and didn't patronise at all.I wish everyone had the same training as him. A credit to any company. Top bloke
  • Rating 5.0
    Great service and care. x
    Response from Lookers Volkswagen Newcastle Silverlink
    Hi Tyler - thanks so much for leaving us a 5 star score - we're delighted you had a first class experience with our team.
  • Rating 5.0
    Great customer service, quick turnaround
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello Kate Harris P.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    No complaints!
    Response from Lookers Volkswagen Newcastle Silverlink
    Thanks for the review and score.
  • Rating 5.0
    Exceptional customer service. Prompt,knowledgeable, helpfull and polite
    Response from Lookers Volkswagen Newcastle Silverlink
    Thanks for the review and score.
  • Rating 4.0
    Good customer care but the courtesy car can be totally inadequate.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thanks for the review and score.
  • Rating 5.0
    Lots of welcome help and support from Brett in deciding on the car/spec etc.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thanks for the review and score.
  • Rating 5.0
    Excellent customer service
    Response from Lookers Volkswagen Newcastle Silverlink
    Thanks for the review and score.
  • Rating 5.0
    Great customer service
    Response from Lookers Volkswagen Newcastle Silverlink
    Thanks for taking the time to leave a review for us.
  • Rating 5.0
    Excellent service
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello, Thank you for your comments and a 5 star review!
  • Rating 5.0
    Great customer service and communication all of the way through from start to finish with Brett
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello, Thank you for your comments and a 5 star review!
  • Rating 5.0
    Carl was great
    Very helpful and give me information on the car
    Spot on
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello, Thank you for your comments and a 5 star review!
  • Rating 5.0
    Great customer service didn't take too long for an oil change.job well done
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello, Thank you for your comments and a 5 star review!
  • Rating 5.0
    Excellent customer service and first class.
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello, Thank you for your comments and a 5 star review!
  • Rating 5.0
    Excellent
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello, Thank you for your comments and a 5 star review!
  • Rating 5.0
    The person that dealt with me was lovely
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello, Thank you for your comments and a 5 star review!
Displaying reviews 1 - 3 out of the 20 most recent
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