Motability Scheme at Lookers Volkswagen Newcastle Silverlink

4.8
Rating 4.8
(211 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Silverlink Business Park
Wallsend NE28 9ND
GB
Phone Number
Call Lookers Volkswagen Newcastle Silverlink on 0191 296 9500
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Darren Wills
  • Brett Field
  • Carl Blackburn
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Scott Anderson
  • Hayley Mason
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Newcastle Silverlink

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Newcastle Silverlink

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Newcastle Silverlink can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Newcastle Silverlink on 01912969500 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Newcastle Silverlink

  • Rating 5.0
    great customer service
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello

    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    Amazing
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello Riley, Thank you for your review - we're glad to have been of service!
  • Rating 5.0
    Good service
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello Riley, Thank you for your review - we're glad to have been of service!
  • Rating 5.0
    Absolutely amazing experience, my daughter was picking her first car and made to feel wanted and welcome from start to finish, excellent experience and highly recommend to anyone, the show room was warm and welcoming and staff were friendly, helpful and a joy to be around. Could not recommend you and your team enough
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks
  • Rating 5.0
    We had a really positive experience at Lookers Silverlink. Brett was so helpful when dealing with all our enquiries and for talking us through our new car. He kept us informed throughout the whole process, would highly recommend!
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello Aoibhinn, Thank you so much for your kind words! We are so happy to hear that Brett was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent service from Brett Field !
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello Clifford, Thank you for the great review and the feedback on Brett, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Thank you we are over the moon with the choice of car we picked
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello Kathleen, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic experience from start to finish with Darren looking after us so brilliantly throughout the entire process of acquiring our first Motability vehicle. Cannot recommend highly enough!
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello Finn, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Thoroughly enjoyable experience. It was the first time my husband came with me as he has a distinct dislike to car sales people as he finds them pushy and condescending but he commented that he thought Brett totally dispelled his opinion.
    Thank you
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello

    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    Professional as one would expect from Lookers
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Brilliant service from start to finish with lots of information. Felt at ease and happy right through.

    Thank you
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello

    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    Happy with service
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your high star rating.
  • Rating 5.0
    Carl from vw silverlink was a absolute star our sale and handover went fantastic suchva pleasant young man I would give him a gold star.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you so much for your kind words! We are so happy to hear that Carl was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
    Regards

    Amy
  • Rating 5.0
    Excellent costumer service, friendly, efficient and helpful service! Highly recommend!
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello Zakariyya, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Thanks very pleased with the service
    Kept me informed at all stages
    And easy to see how things were progressing
    Thanks
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
    Regards
    Amy
  • Rating 5.0
    Well informed customer service. Found out everything we needed to know.
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello Charlie T.. Thank you for taking the time to leave us a review about your visit. Kind regards
  • Rating 5.0
    Fantastic friendly service. Have already recommended to 2 others looking for new car/mobility scheme vehicle.
    Response from Lookers Volkswagen Newcastle Silverlink
    Hi Giles , Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Kind regards
  • Rating 5.0
    Exelent
    Response from Lookers Volkswagen Newcastle Silverlink
    HI David, Thank you for your high star rating. Kind regards
  • Rating 5.0
    Great customer service Absolutely excellent would definitely recommend
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello,

    Thank you for the great review and the feedback we really appreciate it. We look forward to welcoming you back to the business again soon.

    Kind regards.
    Ashleigh
  • Rating 5.0
    Brilliant
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Kind regards

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