Motability Scheme at Lookers Volkswagen Newcastle Silverlink

4.8
Rating 4.8
(229 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Silverlink Business Park
Wallsend NE28 9ND
GB
Phone Number
Call Lookers Volkswagen Newcastle Silverlink on 0191 296 9500
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Darren Wills
  • Brett Field
  • Carl Blackburn
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Scott Anderson
  • Hayley Mason
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Newcastle Silverlink

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Newcastle Silverlink

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Newcastle Silverlink can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Newcastle Silverlink on 01912969500 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Newcastle Silverlink

  • Rating 5.0
    Excellent service.
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello Allan S.. Thank you for taking the time to leave us a review about your visit. We're thrilled to see that you enjoyed your visit at Volkswagen Silverlink. We hope to see you again in the future.
  • Rating 5.0
    Quick, courteous and professional.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The service from Brett at vw was absolutely amazing can’t fault them at all
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello

    Thank you for taking the time to leave us a 5-star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    Brett provided nothing short of an excellent experience, he was professional, efficient and informative throughout. We were kept up to date with regular calls, had a great handover of the car, apps and process, even a follow up check in call a few days after delivery. Brett is a true asset to your service and team.
    Response from Lookers Volkswagen Newcastle Silverlink
    Hi Sophie, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Brett, we hope to see you again soon! Kind regards,
  • Rating 5.0
    Carl was very helpful
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Friendly and helpful
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Good service from Carl very quick and efficient. Vouldnt have went dnh better. EXCELLENT
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review and the feedback on Carl, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Darren was super helpful and efficient, and made the whole process straightforward for us. We are very impressed.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review and the feedback on Darren, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The salesman was lovely and very helpful
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Amazing experience for my daughter, they were inclusive and welcoming and helped from start to finish. Excellent service from start to finish
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service from pick up of car to drop off after service was completed. We were kept in picture of progress together with video of service
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The sales advisor was lovely explained everything. Very quick and easy
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good, very nice people very quick
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Can not thank Brett enough!. He made the handover so easy. He also was so helpful in helping with the choice of car and anything else I needed. *****
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review and the feedback on Brett, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Efficient and effective service
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    First Class
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful staff and a very quick service lovely and friendly
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    thank you so much to brett at lookers , answered all questions we had , made sure we understood everything & helped so much!
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    great customer service
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello

    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    Amazing
    Response from Lookers Volkswagen Newcastle Silverlink
    Hello Riley, Thank you for your review - we're glad to have been of service!

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