Motability Scheme at Lookers Volkswagen Newcastle Silverlink

4.8
Rating 4.8
(312 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Silverlink Business Park
Wallsend NE28 9ND
GB
Phone Number
Call Lookers Volkswagen Newcastle Silverlink on 0191 296 9500
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Darren Wills
  • Brett Field
  • Carl Blackburn
  • Mark Cruse
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Scott Anderson
  • Amie Meadows
  • Hayley Mason
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Newcastle Silverlink

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Newcastle Silverlink

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Newcastle Silverlink can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Newcastle Silverlink on 01912969500 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Newcastle Silverlink

  • Rating 5.0
    Excellent experience
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for your kind words - we're glad to have been of service! Kind regards
  • Rating 5.0
    I am very pleased with the service at the moment
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brett was excellent from start to finish.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you so much for your kind words! We are so happy to hear that Brett was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent, really pleased with the service I received
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Friendly and efficient
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Absolutely fantastic customer service. Mark kept us informed every step of the way and explained everything.
    Will definitely use lookers Volkswagen Newcastle silverlink again.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very quick and professional service from Karl Blackburn.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you so much for your kind words! We are so happy to hear that Karl was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Brett was very friendly and helpful. We would definitely recommend Lookers VW Silverlink.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you so much for your kind words! We are so happy to hear that Brett was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Carl was really helpful and sorted everything for us without any hassle. Highly recommended
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you so much for your kind words! We are so happy to hear that Carl was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful and professional service given from Bret
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you so much for your kind words! We are so happy to hear that Bret was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful and fully focused service. Outstanding customer service.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very straightforward and easy from the get go
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely brilliant 5 star service from Mark. Thankyou so very much.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Happy with it. Mark was great
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great service will always come back to VW silver link in the future
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent customer service from Darren
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you so much for your kind words! We are so happy to hear that Darren was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent gold standard service
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent service and customer care from ordering the car until hand over I would personally recommend VW @ Lookers Silverlink would like to thank Mark Cruze for his excellent customer service care.
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely brilliant very smooth and quick. Brett was wonderful so professional to the last goodbye thankyou
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service very happy with the way things have been dealt with of the Carl fantastic car we love it
    Response from Lookers Volkswagen Newcastle Silverlink
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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