Motability Scheme at Lookers Volkswagen Newcastle Silverlink
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Silverlink Business Park
Wallsend NE28 9ND
GB
Phone Number
Call Lookers Volkswagen Newcastle Silverlink on 0191 296 9500
0191 296 9500
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Darren Wills
- Brett Field
- Carl Blackburn
- Mark Cruse
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Scott Anderson
- Hayley Mason
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Newcastle Silverlink
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Newcastle Silverlink
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Newcastle Silverlink can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Newcastle Silverlink on 01912969500 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Newcastle Silverlink
- Rating 5.0Jul 24, 2024As always fantastic change over . Brett was brilliant . Polite friendly excellent and always smiling and happy to help .Response from Lookers Volkswagen Newcastle SilverlinkJul 24, 2024Thank you for the great review and the feedback on Brett, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 23, 2024Excellent thanks for all your help yous were a brill help, my experience was amazing 😉Response from Lookers Volkswagen Newcastle SilverlinkJul 24, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 23, 2024Outstanding customer service from Bret at Lookers Volkswagen Newcastle Silverlink. He made sure the handover was very smooth and hassle free. Very happy with the car,the customer service we received and the whole experience! Thank you Bret! 🌟🌟🌟🌟🌟Response from Lookers Volkswagen Newcastle SilverlinkJul 24, 2024Thank you so much for your kind words! We are so happy to hear that Bret was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jul 23, 2024Brilliant easy experience, kept up to date from ordering to receiving. Very friendly and professional.Response from Lookers Volkswagen Newcastle SilverlinkJul 24, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 17, 2024Excellent serviceResponse from Lookers Volkswagen Newcastle SilverlinkJul 17, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 15, 2024Lovely salesman, very knowledgeable on my requirementsResponse from Lookers Volkswagen Newcastle SilverlinkJul 16, 2024Thank you for the review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 10, 2024Definatly had 5* service
Darren was very helpful ,dealt with thing s & never had any problem s
Really should of been 10****Response from Lookers Volkswagen Newcastle SilverlinkJul 11, 2024Thank you for your kind words - we're glad to have been of service! - Rating 5.0Jul 2, 2024Superb service from Carl. Prompt, efficient, professional and polite.Response from Lookers Volkswagen Newcastle SilverlinkJul 3, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 1, 2024Brett was very helpful. Delighted with the car thank you!Response from Lookers Volkswagen Newcastle SilverlinkJul 2, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jun 26, 2024start to finish, Brett was amazing, Super friendly and made the whole experience extremely comfortable. He also kept intouch during the wait over the months and made sure I was updated about my car. He made sure I knew how to work everything inside and made sure my private reg was all sorted and on the car for me to collect even did a follow up call today to make sure everything was okay.Response from Lookers Volkswagen Newcastle SilverlinkJul 26, 2024Thank you so much for your kind words! We are so happy to hear that Bret was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 4.0Jun 26, 2024Very good pleasant staff
Service on time
Curtecy car goodResponse from Lookers Volkswagen Newcastle SilverlinkJul 26, 2024Thank you for your kind words - we're glad to have been of service! - Rating 4.0Jun 25, 2024Salesman friendly.
A long wait for the car, which we weren’t always kept informed of.
Small scratch on information system which vw wouldn’t take accountability for or fix. I wouldn’t expect this to happen with a new car. - Rating 5.0Jun 25, 202410/10 excellent service
- Rating 5.0Jun 13, 2024Very knowledgeable and friendly person
- Rating 5.0Jun 10, 2024Hssel free brilliantResponse from Lookers Volkswagen Newcastle SilverlinkJun 11, 2024Hi Barry Thank you for your high star rating. Kind regards
- Rating 5.0Jun 6, 2024All I can say is I am happy and can not fault the service given. So keep up the good work thanksResponse from Lookers Volkswagen Newcastle SilverlinkJun 7, 2024Hi Jeffery Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0May 31, 2024pretty easy process waited 3 months for it to be made and when it was delivered i didnt have all my deposit and the sales man brett was supper helpful and give me extra time to get my cash together. process on choosing ordering and kept uptodate on the process. lookers vw silverlink 10/10 on my first of many orders.
- Rating 5.0May 28, 2024The agent was friendly and very knowledgeable. He was understanding of my needs and explained in detail the merits of driving electric despite my reservations as an older person.
They treated me with full respect and we always responsive to questions. Thankyou to Brett on particular at the branch. - Rating 5.0May 23, 2024Very good communication me updated on the progress and the return of my car.
- Rating 5.0May 20, 2024Carl was just fabulous. Nothing was too much trouble. Had time and patience and would recommend this garage to friends and familyResponse from Lookers Volkswagen Newcastle SilverlinkMay 21, 2024Hi Freddie A, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Carl receives recognition for his fantastic customer service which he provided to you. Kind regards,