Motability Scheme at Lookers Tyneside Audi

Motability Scheme at Lookers Tyneside Audi

4.8
Rating 4.8
(84 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Contact information

Address
Middle Engine Lane
Wallsend NE28 9NT
GB
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Phone Number
Call Lookers Audi Tyneside on 0191 236 0100
0191 236 0100
0191 236 0100
Website

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Email

ContactTynesideAudi@Lookers.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Rupert Hughes
  • Jon Kells
  • Ellie Eades
  • James Vaziri
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Johnny Cordes
  • Sophie Rowland
  • Jasmine Yellowley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Audi Tyneside

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Audi Tyneside

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Lookers Audi Tyneside can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Lookers Audi Tyneside on 01912360100 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Audi Tyneside

  • Rating 5.0
    Great easy hand over
    Response from Lookers Audi Tyneside
    Hello David,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the handover process easy and that your experience with us was a great one. Our team at Lookers Tyneside Audi is dedicated to providing excellent service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Tyneside Audi Team
  • Rating 5.0
    Excellent in every respect
    Response from Lookers Audi Tyneside
    Dear Joseph E.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with Lookers Tyneside Audi and the Motability Scheme was excellent in every respect. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Tyneside Audi Team
  • Rating 5.0
    tito davidson was very attentive and helpful and deserve recognition
    Response from Lookers Audi Tyneside
    Dear Izabella B.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Tito Davidson. It's always our aim to provide attentive and helpful service, and it’s great to know that Tito has exemplified this. Your feedback is incredibly valuable to us and will certainly be shared with Tito and the team. We look forward to welcoming you back to Lookers Tyneside Audi in the future.

    Best regards,
    The Lookers Tyneside Audi Team
  • Rating 5.0
    I had no problems, they kept me informed throughout, and car was ready on time, they were very friendly.
    Response from Lookers Audi Tyneside
    Dear Alice,

    Thank you so much for taking the time to share your experience with us at Lookers Tyneside Audi. We are thrilled to hear that you had a positive experience and that our team kept you informed throughout the process. It's wonderful to know that your car was ready on time and that you found our staff to be friendly.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Getting the car was excellent and the dealer was so kind and a great member of staff
    Response from Lookers Audi Tyneside
    Hello Jack F.,

    Thank you so much for taking the time to share your experience with us at Lookers Audi Tyneside. We're thrilled to hear that you found the process of getting your car excellent and that our team member made a positive impression. Providing outstanding service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Audi Tyneside Team
  • Rating 5.0
    The service received from lookers Tyneside was first class.
    Response from Lookers Audi Tyneside
    Hello Jack F.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you received first-class service at Lookers Audi Tyneside. Our team is dedicated to providing exceptional experiences for our customers, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Audi Tyneside Team
  • Rating 5.0
    Excellent
    Response from Lookers Audi Tyneside
    Hello Jack,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Lookers Audi Tyneside. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Audi Tyneside Team
  • Rating 5.0
    All perfect
    Response from Lookers Audi Tyneside
    Hi Eva, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards.
  • Rating 5.0
    Simple and straightforward
    Response from Lookers Audi Tyneside
    Hi Gary, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic
    Response from Lookers Audi Tyneside
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    My dealer Jon Kells was fantastic, very easy and pleasant to deal with. Also whenever i called or emailed he was quick to respond back to me. He also sorted everything out over the phone !!!
    Response from Lookers Audi Tyneside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good service
    Response from Lookers Audi Tyneside
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent customer service.
    Response from Lookers Audi Tyneside
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent as usual
    Response from Lookers Audi Tyneside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service
    Response from Lookers Audi Tyneside
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    so helpful, amazing from start to finish explained everything and the lad in the audi garage is excellent
    Response from Lookers Audi Tyneside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Everything went smooth and we were keep in touch by video as to what they were doing
    Response from Lookers Audi Tyneside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Amazing experience, thank u.
    Response from Lookers Audi Tyneside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Daniel hall has been a huge help throughout eveything I am happy with the level of service I have been given - thanks
    Response from Lookers Audi Tyneside
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure *Daniel receives the recognition he deserves. Many thanks
  • Rating 3.0
    Service and repairs done lovely was told would get a clean and car was still dirty on the outside and nothing had been touched inside
    Response from Lookers Audi Tyneside
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.

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