Motability Scheme at Stoneacre Suzuki Newcastle
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Suzuki Newcastle
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. 2020 Motability Dealer Winner for our Contact Centre and Regional Group of the Year in the North.
Stoneacre Suzuki Newcastle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Suzuki Newcastle on 01912950099 to make an appointment with our Motability specialist.
Contact information
Address
Pentagon House
Silverlink
Newcastle Upon Tyne NE28 9ND
GB
Phone Number
Call Stoneacre Suzuki Newcastle on 0191 295 0099
0191 295 0099
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Stephen Westgarth
- Steven Renwick
- Daniel Walker
- Neil Hedley-George
- Emily Letham
- Jordy Armstrong
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Kim Patterson
- Andy Ritchie
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Suzuki Newcastle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Suzuki Newcastle
- Rating 5.0Jun 26, 2025Professional and friendly.
- Rating 5.0Apr 18, 2025Excellent efficient service.Response from Stoneacre Suzuki NewcastleApr 22, 2025Dear Patricia,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and efficient. At Stoneacre Suzuki Newcastle, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Suzuki Newcastle - Rating 5.0Apr 18, 2025Brilliant customer serviceResponse from Stoneacre Suzuki NewcastleApr 22, 2025Hello Rebecca,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our customer service at Stoneacre Suzuki Newcastle. Our team is dedicated to providing the best service possible, and your feedback truly means a lot to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Suzuki Newcastle Team - Rating 4.0Apr 2, 2025Reluctant to help taking baby car seat out of car to put in courtesy carResponse from Stoneacre Suzuki NewcastleApr 3, 2025Hi Norman,
Thank you for taking the time to leave us a review and for giving us a 4-star rating. We appreciate your feedback and are sorry to hear about your experience with the baby car seat transfer. At Stoneacre Suzuki Newcastle, we strive to provide the best service possible, and your comments help us to improve.
Please know that your concerns have been noted, and we will address this with our team to ensure we are more helpful in the future. If there's anything else we can do to assist you or if you have further feedback, please don't hesitate to reach out.
Thank you for choosing the Motability Scheme with us.
Best regards,
The Stoneacre Suzuki Newcastle Team - Rating 5.0Mar 31, 2025Everything went well no problems and Emily was fantasticResponse from Stoneacre Suzuki NewcastleApr 1, 2025Hello Lisa,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that your experience with the Motability Scheme at Stoneacre Suzuki Newcastle went so smoothly.
Our team is dedicated to providing excellent service, and it's wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Suzuki Newcastle Team - Rating 5.0Mar 24, 2025Brilliant, Steven was a pleasure too speak toResponse from Stoneacre Suzuki NewcastleMar 25, 2025Hello Corey,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with us and that Steven was able to assist you so effectively. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Suzuki Newcastle.
Best regards,
The Motability Scheme Team at Stoneacre Suzuki Newcastle - Rating 5.0Feb 26, 2025Car pickup and dropped off from door excellent serviceResponse from Stoneacre Suzuki NewcastleFeb 27, 2025Dear Elma A.,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found our car pickup and drop-off service to be excellent. At the Motability Scheme at Stoneacre Suzuki Newcastle, we strive to provide top-notch service to all our customers, and your feedback is greatly appreciated.
If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Suzuki Newcastle - Rating 5.0Feb 13, 2025Good serviceResponse from Stoneacre Suzuki NewcastleFeb 14, 2025Hello Neil,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our service at Stoneacre Suzuki Newcastle. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Suzuki Newcastle Team - Rating 5.0Jan 31, 2025Absolutely brilliant really helpful and easy to talk to. Answered all our questions fantastic member of staff.Response from Stoneacre Suzuki NewcastleFeb 3, 2025Hello Clair B.,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Stoneacre Suzuki Newcastle. It's great to know that our staff was able to assist you effectively and answer all your questions. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Suzuki Newcastle Team - Rating 5.0Dec 30, 2024First class service as alwaysResponse from Stoneacre Suzuki NewcastleDec 31, 2024Hello Callum and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 20, 2024Excellent and could not ask for betterResponse from Stoneacre Suzuki NewcastleDec 23, 2024Hi Roy, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 9, 2024Every thing was very good we were looked after no complaints very happyResponse from Stoneacre Suzuki NewcastleDec 10, 2024Hello Margaret and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 26, 2024the service was faultless and the staff were the sameResponse from Stoneacre Suzuki NewcastleNov 29, 2024Hello Lorraine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Nov 19, 2024Good service and pleasant staffResponse from Stoneacre Suzuki NewcastleNov 20, 2024Hello Mary and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 19, 2024Emily who dealt with my application went above an beyond in making my experience a great one. I got really looked after and I couldn’t be happier.Response from Stoneacre Suzuki NewcastleNov 20, 2024Hello Gillian and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 18, 2024Scott was very knowledgeable and told me everything I needed to know exceptional serviceResponse from Stoneacre Suzuki NewcastleNov 20, 2024Hello Diane and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 11, 2024Excellent from start to finish, Steven Renwick at Stoneacres Silverlink was so helpful, knowledgeable and friendly, put me at ease and explained everything thoroughly, thank you.Response from Stoneacre Suzuki NewcastleNov 12, 2024Hi Barbara, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 7, 2024Very good promt in all aspectsResponse from Stoneacre Suzuki NewcastleNov 8, 2024Hello Joan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 5, 2024Great experience, super knowledge and really helpful with everything, thank you so much Steven 👍Response from Stoneacre Suzuki NewcastleNov 6, 2024Hello Barbara and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 29, 2024Brilliant, could not fault service and staff Emily was extremely helpful highly recommendResponse from Stoneacre Suzuki NewcastleOct 30, 2024Hi June, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Emily receives the recognition she deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team professional and friendly. Providing excellent service is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Stoneacre Suzuki Newcastle.
Best regards,
The Motability Scheme Team at Stoneacre Suzuki Newcastle