Motability Scheme at Stoneacre Suzuki Newcastle

5.0
Rating 5.0
(10 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Suzuki Newcastle

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. 2020 Motability Dealer Winner for our Contact Centre and Regional Group of the Year in the North.

Stoneacre Suzuki Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Suzuki Newcastle on 01912950099 to make an appointment with our Motability specialist.

Contact information

Address
Pentagon House
Silverlink
Newcastle Upon Tyne NE28 9ND
GB
Phone Number
Call Stoneacre Suzuki Newcastle on 0191 295 0099
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Dominic Hammill
  • Michael Beattie
  • Talia Cuthbertson
  • Stephen Westgarth
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Anthony Palfreyman
  • Andrew Plant
  • Kim Patterson
  • John Davison
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Suzuki Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Suzuki Newcastle

  • Rating 5.0
    Brilliant service and wonderful staff. Lyndsay went above and beyond helpful. Also Sam who went through my mobility needs thoroughly. Highly recommend to anyone.
    Response from Stoneacre Suzuki Newcastle
    Hi Margaret, Thank you very much for leaving Stoneacre Newcastle a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic service by Sam
    Response from Stoneacre Suzuki Newcastle
    Hi Paul, thank you for taking the time to leave Stoneacre Newcastle this wonderful review, it is great to hear that you enjoyed your experience with Sam we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    service was excellent as usual no problem with dealership at all

    we not when phoning please ask the person that puts in appointment to ask customers if they waiting as we always wait but had been booked i for all day ! as it’s mobility we would have asked for courtesy car , but the staff got straight on to it and got us in and we much appreciated it
    Response from Stoneacre Suzuki Newcastle
    Hi John, thank you for taking the time to leave Stoneacre Newcastle this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Brilliant used to get my mobility car Nissan but used to wait all day for it to be done from meeting Lyndsay to her phoning to tell my car was ready by noon great first contact for Stoneacre ten out of ten for her and Stoneacre
    Response from Stoneacre Suzuki Newcastle
    Hi George, Thank you for your feedback about Stoneacre Newcastle. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Would prefer timed apps rather than all day only due to personal distance from the garage.
    Response from Stoneacre Suzuki Newcastle
    Hi Henry, Thank you for your kind words about Stoneacre Newcastle. We appreciate you taking the time out to share your experience with us - we will be sure to pass it along to Ian and the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service, the new Vitara is truly amazing!
    Response from Stoneacre Suzuki Newcastle
    Hello Iwan and thank you for very much for your feedback regarding Stoneacre Newcastle. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Sam Craik was very helpful he Offered a Professional and friendly service Throughout the whole sale of my new car highly Recommended :)
    Response from Stoneacre Suzuki Newcastle
    Hi Jack, Thank you for leaving Stoneacre Newcastle this feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Sam receives the recognition he deserves and forward this to the management for you. We look forward to your next visit! Take care! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good service . In and out in minutes. Kept informed through out the day .
    Response from Stoneacre Suzuki Newcastle
    Hi David, Thank you very much for taking the time to leave Stoneacre Newcastle great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Don't hesitate to reach out if you have any further questions, we are always happy to help. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service
    Response from Stoneacre Suzuki Newcastle
    Hello Patricia and thank you very much for your feedback on Stoneacre Newcastle. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receives the recognition that they deserve. Kind regards, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely brilliant we could not have been treat better
    Response from Stoneacre Suzuki Newcastle
    Hi George, Thank you for your feedback on Stoneacre Suzuki Newcastle. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. Best Wishes,
    HM ^ @ Stoneacre Head Office
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