Motability Scheme at Evans Halshaw Ford Altrincham

4.9
Rating 4.9
(140 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Evans Halshaw Ford Altrincham

Motability Scheme at Evans Halshaw Ford AltrinchamMotability Scheme at Evans Halshaw Ford AltrinchamMotability Scheme at Evans Halshaw Ford Altrincham

Here at Evans Halshaw Ford Altrincham, our trained Motability Scheme specialists are here to offer expert advice and support to help you choose the right car to suit you needs.

"We can help you by:

• Confirming your eligibility for the Motability Scheme • Supporting you in choosing the right car • Arranging a test drive • Ordering and supplying your new Motability Scheme car • Servicing and maintaining your car

Whether it is your first Motability car or you are renewing, our dedicated specialists are ready to help you open the door to everyday freedom. Ford have a wide range of Motability cars, in both manual and electric drive transmissions, with many available from Nil advance payment.

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Contact information

Address
258 Manchester Road
Altrincham WA14 5LZ
GB
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Phone Number
Call Evans Halshaw Ford Altrincham on 0161 929 0365
0161 929 0365
0161 929 0365
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Roshan Singh
  • Riley Morgan
  • Edward Cox
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Adrian Spruce
  • Sharon Gee
We recommend calling and booking an appointment before visiting.
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Accessibility features at Evans Halshaw Ford Altrincham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Evans Halshaw Ford Altrincham

  • Rating 5.0
    Very friendly, good service. All round excellent
  • Rating 5.0
    Rosh was helpful and attentive as he has been when he assisted me in the past. Would 100% recommend such an easy smooth experience
    Thanks so much!
    Response from Evans Halshaw Ford Altrincham
    Hi Ayda,
    Thank you for leaving us this review.
    We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Rosh.
    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very good
    Response from Evans Halshaw Ford Altrincham
    Hi Linda,

    We appreciate you leaving us a review - thank you!

    Have a nice day!

    Evans Halshaw Customer Services
  • Rating 5.0
    Extremely helpful, everything was explained clearly.
    Response from Evans Halshaw Ford Altrincham
    Hi John,

    Thank you for taking the time to leave us a review, it means a lot.

    All the best from the team at Evans Halshaw Ford Altrincham.

    Evans Halshaw Customer Services

  • Rating 5.0
    Very friendly,helpful and efficient
    Response from Evans Halshaw Ford Altrincham
    Hi Elizabeth,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!

    Evans Halshaw Customer Services
  • Rating 1.0
    In these 3 months I had the aweful experience of having to deal with the local dealership in Altrincham, Greater Manchester.

    Around August I received an email wrt my vehicle needing to be serviced. Called the dealership. Was informed that someone from Mobility will call me. 2 weeks pass, no call. I called in again, spoke to the gentleman, who then told me that my vehicle only needs to be serviced nect year, because its 2 yrs from brand new. What a waste of my time and energy trying to get this sorted, only to be told that.

    Called on 14 Nov because my vehicle shows the oil needs to be changed. I was told I would be called back, by that afternoon, nothing no call. A week passes, no call.
    Then around 21st, I made an booking via ford pass.
    Received an email
    Then had to tell them it was a mibility booking also I asked for an express service bc its an oil change. I was told the dealership will contact me
    No feedback from the dealership
    Followed up again via email to the Evans Halshaw contact centre and still no feedback from the dealership

    I had to Call in 25 Nov abt 15:30 to get progress

    Barry service Advisor not apologetic, very like "yeah and so" attitude
    Explained I Booked in 14:00 to leave to 18:00
    I said i booked an express service
    Express is 2 hrs
    I had to ask him to check when I could book and express.
    Checked the system and only had certain times. I already set aside time for the afternoon express but fortunately i had nothing on for the morning
    Asked who was the manager. Sharon

    If this is the kind of service that Ford offers, then i regret very much having chosen a Ford, although except the small niggles, the car runs fine
    Response from Evans Halshaw Ford Altrincham
    Hi Marcus,

    Thank you for taking the time to review.

    Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    Looked after very well. Roz very helpful going through all the details
    Response from Evans Halshaw Ford Altrincham
    Hi Susan,

    Thanks for leaving such a wonderful review. Roz will be delighted to hear this.

    Have a great day!

    Evans Halshaw Customer Services
  • Rating 5.0
    yes very good
    Response from Evans Halshaw Ford Altrincham
    Hi Anne,

    Thank you for the great review!

    We really appreciate you taking the time to feedback your experience.

    We look forward to welcoming you back.

    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent service,would highly recommend 👌
    Response from Evans Halshaw Ford Altrincham
    Hi Joanne,

    Thank you for your positive review.

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Outstanding service as always. Rep really pleasant and helpful. He completed the transaction in less than a week. Very happy.
    Response from Evans Halshaw Ford Altrincham
    Hello Bernadette,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very good experience and the rep was outstanding, very thorough and helpful as always.
    Response from Evans Halshaw Ford Altrincham
    Hi Bernadette,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Fantastic service
    Response from Evans Halshaw Ford Altrincham
    Hi Catherine,

    A big thank you for leaving a 5* review.

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    They were very helpful
    Response from Evans Halshaw Ford Altrincham
    Hi Catherine,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Brilliant service well looked after while waiting staff friendly
    Response from Evans Halshaw Ford Altrincham
    Hello Patrick,

    Thank you for your five stars!
    Evans Halshaw Customer Services
  • Rating 5.0
    The two salesmen were brilliant very polite and helpful. Riley who we first dealt with was very helpful and courteous.Then Rosh took over and dealt with the handover of the car and he was brilliant and very I’m formative and very knowledgeable.
    Arthur Bright
    Response from Evans Halshaw Ford Altrincham
    Hi Arthur,

    Thank you very much for leaving a 5* review.

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very straight forward and the staff were very helpful, polite and friendly
    Response from Evans Halshaw Ford Altrincham
    Hi Laura,

    Many thanks for taking the time to provide us with this review.

    We love to see such great feedback!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent service
    Response from Evans Halshaw Ford Altrincham
    Thank you for leaving us this review.
    We strive for 100% satisfaction, so it’s great to see you had such a positive experience at our dealership.
    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent all round
    Response from Evans Halshaw Ford Altrincham
    Hi Tracy,

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Roshan was amazing
    Response from Evans Halshaw Ford Altrincham
    Hi Clare,

    Roshan will appreciate this positive review.

    Thank you, and happy motoring!
    Evans Halshaw Customer Services
  • Rating 5.0
    Absolutely brilliant
    Response from Evans Halshaw Ford Altrincham
    Hi Mark,

    Thank you very much for taking the time to leave this great feedback.

    I am glad everything went smoothly for you.

    I will pass these wonderful comments back to management team at the dealership for all to see.
    Evans Halshaw Customer Services

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