Motability Scheme at Group 1 Volkswagen Altrincham

4.8
Rating 4.8
(91 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Group 1 Volkswagen Altrincham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Volkswagen Altrincham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Volkswagen Altrincham on 01616058100 to make an appointment with our Motability Scheme Specialist.

Contact information

Address
Manchester Road
Altrincham WA14 4PJ
GB
Phone Number
Call Group 1 Volkswagen Altrincham on 0161 605 8100
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jack Fielding
  • Anthony Kelly
  • Simon Webster
  • Mark Mintram
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Gayle Norton
  • Ben Poole
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Altrincham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Volkswagen Altrincham

  • Rating 5.0
    Was excellent he was extremely helpful was very happy
    Response from Group 1 Volkswagen Altrincham
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    It was a really pleasant experience Tony was really friendly and I felt comfortable and at ease
    Response from Group 1 Volkswagen Altrincham
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Tony was excellent, communicated with me at all times and made the new collection easy.
    Response from Group 1 Volkswagen Altrincham
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 3.0
    When I phoned to speak to Jack I never got too speak to him and I never got a call back plus I wasn't kept up to date about the car
  • Rating 5.0
    Brilliant from start to finish.
    Response from Group 1 Volkswagen Altrincham
    Hi Geraldine. Thanks for getting in touch and giving us 5 stars! We appreciate your kind words.
  • Rating 5.0
    Good efficient
    Response from Group 1 Volkswagen Altrincham
    Thank you so much for the 5-star review, Ethan! We're thrilled to hear you found our service efficient. Your satisfaction is our top priority, and we look forward to serving you again in the future!
  • Rating 5.0
    Very professional service
    Response from Group 1 Volkswagen Altrincham
    Good morning,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received.

    If you need any assistance in the future, please do not hesitate to contact us.
  • Rating 5.0
    Excellent service
    Response from Group 1 Volkswagen Altrincham
    Thank you so much for your kind words and the 5-star review, Nicole! We're thrilled to hear you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!
  • Rating 5.0
    Always good to see Tony.

    Always very helpful.

    Love the the Coffee
    Response from Group 1 Volkswagen Altrincham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Tony at the volkswagen dealership was amazing 5/5 to him
    Response from Group 1 Volkswagen Altrincham
    Thank you for the great review and the feedback on Tony, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    We have been highly impressed by every aspect of the Motability service provided by Jack at Inchcape Volkswagen Altrincham.

    He welcomed us cordially and has responded to our queries promptly. We now feel better informed.
    He has made the complex and potentially difficult Motability process run very smoothly so far.

    Everything has been explained clearly and our anxiety has been somewhat reduced.

    Thankyou Jack and Inchcape Altrincham we are delighted we came to you and look forward to the new car complete with the well sourced and fitted hoist.

    We are confident that you will be by our side as the delivery and handover get closer.
    Response from Group 1 Volkswagen Altrincham
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Absolutely fantastic Tony was just brilliant thank you so much VW 🥰
    Response from Group 1 Volkswagen Altrincham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very professional service.
    Response from Group 1 Volkswagen Altrincham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service very friendly staff
    Response from Group 1 Volkswagen Altrincham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fantastic service Tony was amazing showed me how everything worked on car
    Response from Group 1 Volkswagen Altrincham
    Hi Joan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Tony receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 3.0
    Xxxxx
    Response from Group 1 Volkswagen Altrincham
    Thank you, William, for taking the time to share your rating. Providing an outstanding customer experience is really important to us, and we always encourage feedback to help us improve. We see from your review that you felt your experience didn’t meet your expectations, so if we didn’t get it quite right, we would welcome the opportunity to try and correct this for you – please email tellusmore@inchcape.co.uk with any further details you can provide us with. We look forward to hearing from you.
  • Rating 5.0
    Grate service friendly help and grate information help w the car and the Motability scheme
    Response from Group 1 Volkswagen Altrincham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service from a pleasant salesman
    Response from Group 1 Volkswagen Altrincham
    Thank you, James, so much for your glowing review! We're thrilled to hear that you had such a positive experience with our salesman. Providing excellent service is our top priority, and it's wonderful to know that our efforts are appreciated. If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
  • Rating 5.0
    Very good customer service
    Response from Group 1 Volkswagen Altrincham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    It was a good experience. Thank you.
    Response from Group 1 Volkswagen Altrincham
    Thank you, Christine, so much for taking the time to share your positive experience! We're thrilled to hear that you had a good time with us. Your satisfaction is our top priority, and we appreciate your support.

    If you ever have more feedback or if there's anything specific you enjoyed about your experience, feel free to let us know. We look forward to serving you again in the future.

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