Motability Scheme at Group 1 Volkswagen Altrincham

4.9
Rating 4.9
(149 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Group 1 Volkswagen Altrincham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 Volkswagen Altrincham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Volkswagen Altrincham on 01616058100 to make an appointment with our Motability Scheme Specialist.

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Contact information

Address
Manchester Road
Altrincham WA14 4PJ
GB
Get directions
Phone Number
Call Group 1 Volkswagen Altrincham on 0161 605 8100
0161 605 8100
0161 605 8100
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Anthony Kelly
  • Joel Mckeever
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Abbie Adamson
  • David Cuppello
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Altrincham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Volkswagen Altrincham

  • Rating 5.0
    Anthony was polite and had empathy for my mobility needs and took time to explain to myself and my Husband the workings of the Car.
    Response from Group 1 Volkswagen Altrincham
    Dear Grainne,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Volkswagen Altrincham. We are thrilled to hear that Anthony was able to assist you with empathy and provide clear explanations about the workings of the car. Ensuring our customers feel understood and supported is a top priority for us, especially when it comes to mobility needs.

    Your kind words and perfect rating mean a lot to our team, and we are delighted to know that we could meet your expectations. If you have any further questions or need additional assistance, please don't hesitate to reach out.

    Thank you once again for your feedback. We look forward to serving you and your husband in the future.

    Warm regards,

    Group 1 Volkswagen Altrincham Team
  • Rating 5.0
    Exellent service definitely look after motability customers
    Response from Group 1 Volkswagen Altrincham
    Dear Joan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Group 1 Volkswagen Altrincham. Our team is dedicated to providing the best service possible, especially to our valued Motability customers, and your feedback truly means a lot to us.

    If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Group 1 Volkswagen Altrincham
  • Rating 5.0
    Fantastic staff as usual, very helpful and makes it easy to get done cannot fault the Altringham team.
    Response from Group 1 Volkswagen Altrincham
    Hello Carol,

    Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team at Group 1 Volkswagen Altrincham. Our staff takes great pride in being helpful and making the process as smooth as possible for our customers. Your kind words and perfect rating mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Very helpful with plenty of sound advice and options.
    Response from Group 1 Volkswagen Altrincham
    Hello Oliver,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team helpful and that the advice and options we provided met your expectations. It's wonderful to know that we could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Never had a problem with VW Altringham, always polite and very very helpful.
    Response from Group 1 Volkswagen Altrincham
    Dear Carol,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you have consistently had positive experiences with us at Group 1 Volkswagen Altrincham. Our team strives to provide polite and helpful service to all our customers, and your feedback is truly appreciated.

    If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to continuing to serve you.

    Best regards,

    Group 1 Volkswagen Altrincham
  • Rating 5.0
    Very good
    Response from Group 1 Volkswagen Altrincham
    Hello Anthony,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Group 1 Volkswagen Altrincham. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Very helpful,
    Very welcoming
    Friendly
    Response from Group 1 Volkswagen Altrincham
    Dear Lacey,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful, welcoming, and friendly. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations.

    Your feedback is greatly appreciated and will be shared with the entire team. We look forward to welcoming you back to Group 1 Volkswagen Altrincham in the future.

    Best regards,
    Group 1 Volkswagen Altrincham
  • Rating 5.0
    Tony was clear and concise for my Wife to apply for a Motability Car.
    Response from Group 1 Volkswagen Altrincham
    Hello Grainne,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Tony was able to assist your wife clearly and concisely in applying for a Motability car. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Altrincham.

    Best regards,
    Group 1 Volkswagen Altrincham
  • Rating 5.0
    Had an amazing experience.
    Response from Group 1 Volkswagen Altrincham
    Hello Majid,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at Group 1 Volkswagen Altrincham. Our team is dedicated to providing the best service possible, and it’s always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Yeh he was really helpful and would highly recommend him to friends
    Response from Group 1 Volkswagen Altrincham
    Hello Anthony,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our service helpful and that you would recommend us to your friends. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Excellent service
    Response from Group 1 Volkswagen Altrincham
    Hello Danielle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Group 1 Volkswagen Altrincham. Our team is dedicated to providing the best possible service to our customers, and your feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Excellent service good information Dave at the desk
    Response from Group 1 Volkswagen Altrincham
    Hello Peter,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found the information provided by Dave at the desk to be helpful. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Altrincham.

    Best regards,

    Motability Scheme Team
  • Rating 5.0
    Excellent service from beginning to end choosing car which was right for me . Would recommend dealer to friends and family. Thankyou .
    Response from Group 1 Volkswagen Altrincham
    Dear Winifred F.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience from start to finish while choosing the right car for you. Your recommendation to friends and family means a lot to us, and we are grateful for your kind words.

    If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    The representative Tony was very helpful and informative. Great service
    Response from Group 1 Volkswagen Altrincham
    Hello Phil,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Tony was able to provide you with helpful and informative service. Your feedback is incredibly valuable to us, and it’s great to know that you had a positive experience at Group 1 Volkswagen Altrincham. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    We had Joe help us with our vehicle and he was very helpful he helped me connect my phone to the car he showed me how to use some of the features of the car and he explained everything he was amazing thanks Joe
    Response from Group 1 Volkswagen Altrincham
    Hello Benjamin,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Joe was able to assist you effectively with your vehicle and that you found his help with connecting your phone and explaining the car's features to be amazing. We strive to provide excellent service to all our customers, and it's great to know that Joe made your experience a positive one. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Excellent customer service
    Response from Group 1 Volkswagen Altrincham
    Hello Christopher,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Group 1 Volkswagen Altrincham. Our team is dedicated to providing the best service possible, and your feedback is incredibly encouraging. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    my experience at vw was amazing, very helpful, respectful, good overall.thank you
    Response from Group 1 Volkswagen Altrincham
    Hello Angela,

    Thank you so much for taking the time to share your experience with us at Group 1 Volkswagen Altrincham. We are thrilled to hear that you found our service amazing and that our team was helpful and respectful during your visit. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Tony was very helpful. The handover went smoothly. Not at all rushed. Tony was patient and thorough. Really couldn’t have asked for more. Thank you Tony
    Response from Group 1 Volkswagen Altrincham
    Dear Paul,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Tony was able to assist you so effectively and that the handover process met your expectations. It's great to know that you felt the experience was smooth and unrushed. We strive to provide the best service possible, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Excellent service five star
    Response from Group 1 Volkswagen Altrincham
    Hello Christopher,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Group 1 Volkswagen Altrincham. Your five-star rating means a lot to us and motivates our team to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Started off a bit negative due to a miscommunication but Tony and Gareth went above and beyond and made everything happen.I left them happy with my car and overall experience.
    Response from Group 1 Volkswagen Altrincham
    Hello Riley,

    Thank you so much for taking the time to share your experience with us. We sincerely apologise for the initial miscommunication, but we're thrilled to hear that Tony and Gareth were able to turn things around for you. It's wonderful to know that you left happy with your car and overall experience. Your feedback is invaluable to us, and it helps us continue to improve our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham

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