Motability Scheme at Group 1 Volkswagen Altrincham

4.9
Rating 4.9
(139 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Group 1 Volkswagen Altrincham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 Volkswagen Altrincham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Volkswagen Altrincham on 01616058100 to make an appointment with our Motability Scheme Specialist.

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Contact information

Address
Manchester Road
Altrincham WA14 4PJ
GB
Get directions
Phone Number
Call Group 1 Volkswagen Altrincham on 0161 605 8100
0161 605 8100
0161 605 8100
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jack Fielding
  • Anthony Kelly
  • Joel Mckeever
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Gayle Norton
  • Abbie Adamson
  • David Cuppello
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Altrincham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Volkswagen Altrincham

  • Rating 5.0
    Excellent service
    Response from Group 1 Volkswagen Altrincham
    Hello Danielle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Group 1 Volkswagen Altrincham. Our team is dedicated to providing the best possible service to our customers, and your feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Excellent service good information Dave at the desk
    Response from Group 1 Volkswagen Altrincham
    Hello Peter,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found the information provided by Dave at the desk to be helpful. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Altrincham.

    Best regards,

    Motability Scheme Team
  • Rating 5.0
    Excellent service from beginning to end choosing car which was right for me . Would recommend dealer to friends and family. Thankyou .
    Response from Group 1 Volkswagen Altrincham
    Dear Winifred F.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience from start to finish while choosing the right car for you. Your recommendation to friends and family means a lot to us, and we are grateful for your kind words.

    If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    The representative Tony was very helpful and informative. Great service
    Response from Group 1 Volkswagen Altrincham
    Hello Phil,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Tony was able to provide you with helpful and informative service. Your feedback is incredibly valuable to us, and it’s great to know that you had a positive experience at Group 1 Volkswagen Altrincham. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    We had Joe help us with our vehicle and he was very helpful he helped me connect my phone to the car he showed me how to use some of the features of the car and he explained everything he was amazing thanks Joe
    Response from Group 1 Volkswagen Altrincham
    Hello Benjamin,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Joe was able to assist you effectively with your vehicle and that you found his help with connecting your phone and explaining the car's features to be amazing. We strive to provide excellent service to all our customers, and it's great to know that Joe made your experience a positive one. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Excellent customer service
    Response from Group 1 Volkswagen Altrincham
    Hello Christopher,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Group 1 Volkswagen Altrincham. Our team is dedicated to providing the best service possible, and your feedback is incredibly encouraging. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    my experience at vw was amazing, very helpful, respectful, good overall.thank you
    Response from Group 1 Volkswagen Altrincham
    Hello Angela,

    Thank you so much for taking the time to share your experience with us at Group 1 Volkswagen Altrincham. We are thrilled to hear that you found our service amazing and that our team was helpful and respectful during your visit. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Tony was very helpful. The handover went smoothly. Not at all rushed. Tony was patient and thorough. Really couldn’t have asked for more. Thank you Tony
    Response from Group 1 Volkswagen Altrincham
    Dear Paul,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Tony was able to assist you so effectively and that the handover process met your expectations. It's great to know that you felt the experience was smooth and unrushed. We strive to provide the best service possible, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Excellent service five star
    Response from Group 1 Volkswagen Altrincham
    Hello Christopher,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Group 1 Volkswagen Altrincham. Your five-star rating means a lot to us and motivates our team to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Started off a bit negative due to a miscommunication but Tony and Gareth went above and beyond and made everything happen.I left them happy with my car and overall experience.
    Response from Group 1 Volkswagen Altrincham
    Hello Riley,

    Thank you so much for taking the time to share your experience with us. We sincerely apologise for the initial miscommunication, but we're thrilled to hear that Tony and Gareth were able to turn things around for you. It's wonderful to know that you left happy with your car and overall experience. Your feedback is invaluable to us, and it helps us continue to improve our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Very fast process on first visit as I suffer with socialising so this was quick didn't have to stay to long
    Response from Group 1 Volkswagen Altrincham
    Hello Amanda,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that your visit was quick and efficient, especially considering your needs. Our team strives to provide a comfortable and accommodating environment for all our customers, and it's wonderful to know we were able to meet your expectations. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Tony was great and made the whole process easy.
    Response from Group 1 Volkswagen Altrincham
    Hello Lisa,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Tony was able to make the process easy for you. Providing excellent service is our top priority, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Altrincham.

    Best regards,

    Emma
    Motability Scheme Team
  • Rating 5.0
    Tony was very helpful and gave regular updates about my cars arrival
    Response from Group 1 Volkswagen Altrincham
    Dear Dejah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Tony was able to assist you effectively and keep you updated on your car's arrival. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Altrincham.

    Best regards,

    Emma
    Motability Scheme Team
    Group 1 Volkswagen Altrincham
  • Rating 5.0
    Fantastic
    Response from Group 1 Volkswagen Altrincham
    Hello Dejan,

    Thank you so much for your fantastic review and the perfect 5-star rating! We are thrilled to hear that you had a great experience with us at Group 1 Volkswagen Altrincham. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Jack was very helpful and helped me pick the right car for my needs. I would definitely recommend VW for mobility customers
    Response from Group 1 Volkswagen Altrincham
    Hello Lewis,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Jack was able to assist you in finding the perfect car to meet your needs. It's fantastic to know that you would recommend Volkswagen for mobility customers. Your feedback is incredibly valuable to us, and we are delighted to have been able to provide you with a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Quick and efficient, kept informed of every step.
    Response from Group 1 Volkswagen Altrincham
    Hello George,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service quick and efficient and that you were kept informed every step of the way. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Altrincham.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent service
    Thank you
    Response from Group 1 Volkswagen Altrincham
    Hello Zachariah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Group 1 Volkswagen Altrincham. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Tony was fantastic
    Helped us loads.
    Really nice guy
    Response from Group 1 Volkswagen Altrincham
    Hello Mia,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Tony was able to assist you and make your experience with us a positive one. It's great to know that his efforts made a difference and that you found him to be really nice and helpful. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Tony. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham
  • Rating 5.0
    Excellent Joel our adviser went through everything with us in detail 10/10
    Response from Group 1 Volkswagen Altrincham
    Dear Lee,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Joel provided you with excellent service and detailed information during your visit. Your feedback is incredibly important to us, and we're delighted to know that you had a 10/10 experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Altrincham.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Perfect thanks
    Response from Group 1 Volkswagen Altrincham
    Hello Masoud,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect experience with us at Group 1 Volkswagen Altrincham. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Altrincham

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