Motability Scheme at Renault Retail Group Nissan Wirral

4.9
Rating 4.9
(23 reviews)
08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:30 - 12:30Closed Today

Contact information

Address
474 Woodchurch Road
Prenton
Birkenhead CH43 0SE
GB
Phone Number
Call Renault Retail Group Nissan Wirral on 0151 790 0437
Email
Reviews
Visit dealer website

Service centre details
08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:00 - 17:00 08:30 - 12:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Shelly Mcdonald
  • Mark Axon
We recommend calling and booking an appointment before visiting.

Accessibility features at Renault Retail Group Nissan Wirral

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Renault Retail Group Nissan Wirral

Our trained Motability specialists are here to support you throughout the duration of your lease.

Renault Retail Group Nissan Wirral can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Renault Retail Group Nissan Wirral on 01517900437 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Nissan Wirral

  • Rating 5.0
    Perfectly experienced as always
    Response from Renault Retail Group Nissan Wirral
    Thank you for your kind words Jay - we're glad to have been of service!
  • Rating 5.0
    My car was collected early morning and brought back in the afternoon. A fantastic service.
    Response from Renault Retail Group Nissan Wirral
    Hello Janet, thank you for your feedback. We’re thrilled to hear that you had a fantastic experience with our collection and delivery service. If you need any further assistance, we’re here to help. Enjoy your day! Kind regards, Adam.
  • Rating 5.0
    First class service especially the service ladies
    Response from Renault Retail Group Nissan Wirral
    Hi Michael, it's wonderful to hear that you received first-class service, especially from our service team at Wirral! Thank you for your kind words, and we'll be sure to pass along your appreciation to the team. If you ever need assistance in the future, don't hesitate to reach out to us! Kind regards, Adam.
  • Rating 4.0
    Good reliable service, thanks
    Response from Renault Retail Group Nissan Wirral
    Hi Gary, you're welcome! We're glad to hear that you received good and reliable service at our Wirral dealership. If you have any further questions or need assistance in the future, feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    Was quick and efficient and sent a video to show any problems.
    Response from Renault Retail Group Nissan Wirral
    Hi Roger, we're delighted to hear that your experience with us at our Wirral dealership was quick, efficient, and thorough! Sending a video to highlight any issues is part of our commitment to transparency and ensuring your peace of mind. Thank you for sharing your feedback, and please don't hesitate to reach out if you have any further questions or concerns. Kind regards, Adam.
  • Rating 5.0
    Fantastic Service As Always, Collection Driver Super A*
    Response from Renault Retail Group Nissan Wirral
    Hello Jay, thank you for the positive feedback! We're delighted to hear that you had a fantastic experience with our team at Wirral, and our collection driver earning an A* rating too! We aim to provide great service and make every aspect of your experience as smooth and enjoyable as possible. If you have any further comments or if there's anything we can assist you with in the future, please feel free to reach out. Kind regards, Adam.
  • Rating 5.0
    1st class reliable service vehicle collected and delivered as promised
    Response from Renault Retail Group Nissan Wirral
    Hi Alan, thank you for your kind feedback! We're thrilled to hear that you received 1st class and reliable service from us at our Wirral dealership. Ensuring that your vehicle was collected and delivered as promised is important to us, and we're glad that we could meet your expectations. If there's anything else we can do for you, please don't hesitate to let us know. Kind regards, Adam.
  • Rating 5.0
    Great customer service
    Response from Renault Retail Group Nissan Wirral
    Hi Jayne, thank you for your feedback! We're delighted to hear that you had a great customer service experience with us at Wirral. If there's anything else we can do for you, please feel free to let us know. Kind regards, Adam.
  • Rating 5.0
    Really very good in all aspects. Great team
    Response from Renault Retail Group Nissan Wirral
    Hi John, thank you for your kind words! We're delighted to hear that you had a very good experience with our team at Wirral. We strive to excel in all aspects of our service and provide our customers with a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. Many thanks, Adam.
  • Rating 5.0
    First class. Mike c
    Response from Renault Retail Group Nissan Wirral
    Hi Michael, thank you for the kind feedback on the first class service you received from our team at Wirral, worthy of a five-star rating! Many thanks, Adam.
  • Rating 5.0
    Friendly staff great communication
    Response from Renault Retail Group Nissan Wirral
    Hi Philip, many thanks for the highest star rating and positive feedback about our team at Wirral! We know they'll appreciate your feedback. Have a great day, Adam.
  • Rating 5.0
    Great very pleased, no problem with faults, I reported, sorted out straight away.
    Response from Renault Retail Group Nissan Wirral
    Thank you for the great review Emma!
    We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards. Jo
  • Rating 5.0
    Collected and brought back in good time, service carried out, pamphlet on what was done. Excellent.
    Response from Renault Retail Group Nissan Wirral
    Thank you for the great review Roger!
    We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards. Jo
  • Rating 5.0
    A great experience.
    Response from Renault Retail Group Nissan Wirral
    HI Malcolm, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Kelly.
  • Rating 5.0
    Always friendly and helpful
    Response from Renault Retail Group Nissan Wirral
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Jo
  • Rating 5.0
    Customer service spot on Thankyou
    Response from Renault Retail Group Nissan Wirral
    Hi Judith, thank you again for taking the time to let us know how we did. We hope you have a great day!
  • Rating 5.0
    Great customer service thank you
    Response from Renault Retail Group Nissan Wirral
    Hi Glenys, thank you again for taking the time to let us know how we did. We hope you have a great day!
  • Rating 5.0
    Excellent customer service thankyou 👍 Mrs Judith Bee
    Response from Renault Retail Group Nissan Wirral
    Hi Judith, we're happy you found our staff to be so supportive during your experience here at Nissan Wirral. If you have any further questions, please give us a call. We're always happy to help!
  • Rating 5.0
    As is ALWAYS the case... friendly and knowledgeable staff and a very expedient service... thank you so much.
    Response from Renault Retail Group Nissan Wirral
    Hi Beverley, thank you so much for your positive comments about Nissan Wirral. Please don't hesitate to reach out to us if there's anything more we can do.
  • Rating 5.0
    Brilliant from start to finish. Excellent communications, courtesy car, great job done
    Response from Renault Retail Group Nissan Wirral
    Hi John, thank you again for taking the time to let us know how we did. We hope you have a great day!

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