Motability Scheme at Vertu Ford Bolton

4.8
Rating 4.8
(428 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Bolton

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Bolton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Bolton on 01204271386 to make an appointment with our Motability specialist.

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Contact information

Address
54 - 56 Higher Bridge Street
Bolton
Bolton BL1 2HG
GB
Get directions
Phone Number
Call Vertu Ford Bolton on 01204 271386
01204 271386
01204 271386
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Linda Morgan
  • Mark Collier
  • Aneeqa Maqbool

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Jonathan Cunliffe
  • Stephanie Barr
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Accessibility features at Vertu Ford Bolton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Bolton

  • Rating 5.0
    Was very polite and showed and explained everything to me abiut the car i wanted.
    Response from Vertu Ford Bolton
    Dear Michelle
    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Bolton. Our team takes great pride in being polite and ensuring that all our customers receive thorough explanations about the cars they are interested in. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards, Dawn
    The Vertu Ford Bolton Team
  • Rating 5.0
    Faultless experience from start too finish
    Response from Vertu Ford Bolton
    Hello Patrick D.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a faultless experience from start to finish. Providing excellent service is our top priority, and your feedback is incredibly rewarding for our team at Vertu Ford Bolton. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Lovely lady very welcoming and patient also verry helpful
    Response from Vertu Ford Bolton
    Hello Amy

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Vertu Ford Bolton. It's great to know that you found our staff welcoming, patient, and helpful. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Brilliant from start to finish
    Response from Vertu Ford Bolton
    Hello Jacqueline,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience from start to finish at Vertu Ford Bolton. Our team is dedicated to providing the best service possible, and your feedback is incredibly motivating.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Excellent service, great communication, washed and hoovered the car after the service.
    Response from Vertu Ford Bolton
    Dear Leanne H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the service you received at Vertu Ford Bolton. Our team is dedicated to providing excellent service and communication, and it's great to know that we met your expectations. We're also glad that you appreciated the extra touch of having your car washed and hoovered after the service. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Very professional and polite.
    Thank you for your help and support,but on this occasions I decided that the car I was interested in wasn't the car for the next three years for me.
    Response from Vertu Ford Bolton
    Hello Joseph,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service professional and that we could assist you effectively. Your feedback is incredibly important to us, and it motivates our team to continue delivering the best service possible. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Very good service & good Advice. Would reccomend to anyone.
    Response from Vertu Ford Bolton
    Hello Bernard,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you received very good service and found our advice helpful. Your recommendation means a lot to us, and we're delighted to know that you had a great experience at Vertu Ford Bolton. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Service was quick polite and efficient- courtesy car deal was quick and the car was great. I had no issues at all Thankyou.
    Response from Vertu Ford Bolton
    Dear William

    Thank you so much for taking the time to share your positive experience with us at Vertu Ford Bolton. We are thrilled to hear that you found our service quick, polite, and efficient, and that the courtesy car met your expectations. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team. If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Good friendly staff, easy drop off and pick up. Car being called was a bonus. Very good all-round service.
    Response from Vertu Ford Bolton
    Hello Shaun,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and appreciated the ease of our drop-off and pick-up process. It's great to know that having your car called was a bonus for you. We strive to provide an all-round excellent service, and your feedback reassures us that we are on the right track. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to seeing you again at Vertu Ford Bolton.

    Best regards,
    Dean
  • Rating 5.0
    Fantastic! Very good very efficient. Super informative
    Response from Vertu Ford Bolton
    Hello Kallum,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our service very efficient and informative. It's always our goal to provide the best experience possible for our customers, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Kerry
  • Rating 5.0
    Really good service although I don’t like the the drop off machine I like to have face to face contact.
    Response from Vertu Ford Bolton
    Hello Heather,

    Thank you so much for taking the time to leave us a review and for giving us a 5-star rating! We're thrilled to hear that you were pleased with the service you received at Vertu Ford Bolton. We understand that personal interaction is important, and we appreciate your feedback regarding the drop-off machine. Your comments are invaluable to us as we strive to improve our services and ensure a positive experience for all our customers. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    Dean
  • Rating 5.0
    Brilliant and very helpful
    Response from Vertu Ford Bolton
    Hello Gary

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service brilliant and very helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Bolton.

    Best regards,
    Dean
  • Rating 1.0
    Still haven’t received my car back. Had since Friday and they did not inform me of any issues. Had to ring up and chase the matter. Been told they won’t have it fixed until the end of Tuesday. Awful service, communication and organisation.
    Response from Vertu Ford Bolton
    Good afternoon Daniel.

    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref YXT1DD0610

    Kind regards,
    Dean
  • Rating 5.0
    Very good
    Response from Vertu Ford Bolton
    Hello Andrew G.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Vertu Ford Bolton. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Chloe
  • Rating 5.0
    Everything was quick and straightforward . Linda Morgan shown us around the car and explained everything in detail to us . Great service .
    Response from Vertu Ford Bolton
    Dear Paula L.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience at Vertu Ford Bolton was quick and straightforward. Linda Morgan will be delighted to know that her efforts in showing you around the car and explaining everything in detail made a positive impact on your visit. Providing great service is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Fast freindly service
    Response from Vertu Ford Bolton
    Hello Kyle D.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you experienced fast and friendly service during your visit to Vertu Ford Bolton. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Linda Morgan was fantastic and gave us her full attention explaining everything to us about the scheme and about the car we were choosing.
    Response from Vertu Ford Bolton
    Dear Paula

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Linda Morgan provided you with such a fantastic experience and gave you her full attention. It's great to know that she was able to explain everything clearly about the scheme and assist you in choosing the right car. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    As always very helpful and understanding when having to deal with changes to availability of models and measuring up for wheel chairs.
    Response from Vertu Ford Bolton
    Hello Andrew H.,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you found our team helpful and understanding, especially when it comes to accommodating changes and ensuring the right fit for wheelchairs. Your feedback is incredibly valuable to us, and we're delighted to know that we could meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bolton.

    Best regards,
    Liza.
  • Rating 5.0
    Very pleased they was extremely helpful and polite
    Response from Vertu Ford Bolton
    Hello Lorraine B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very pleased with our service and found our team to be extremely helpful and polite. Your feedback is greatly appreciated and motivates us to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Bolton.

    Kind regards,
    Matthew
  • Rating 5.0
    Very polite and helpful
    Response from Vertu Ford Bolton
    Hello Lorraine,

    Thank you for your wonderful review! We're glad to hear our team was polite and helpful. Providing excellent service is our priority, and we appreciate your feedback. If you need anything in the future, please reach out. We look forward to serving you again at Vertu Ford Bolton.

    Best regards,
    Kerry

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