Motability Scheme at Vertu Ford Bolton

4.8
Rating 4.8
(383 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Bolton

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Bolton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Bolton on 01204271386 to make an appointment with our Motability specialist.

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Contact information

Address
54 - 56 Higher Bridge Street
Bolton
Bolton BL1 2HG
GB
Get directions
Phone Number
Call Vertu Ford Bolton on 01204 271386
01204 271386
01204 271386
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Linda Morgan
  • Mark Collier
  • Aneeqa Maqbool

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Jonathan Cunliffe
  • Tristan Peters
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Accessibility features at Vertu Ford Bolton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Bolton

  • Rating 5.0
    Everything went OK
    Would be better if drop-off and pick up service was still available as had issues with Taxi account
    Response from Vertu Ford Bolton
    Good afternoon Atiyyah. Thank you for taking the time to leave us a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT5AN0704 Kind regards, Dean
  • Rating 5.0
    great friendly people and great service thanks
    Response from Vertu Ford Bolton
    Good afternoon Mark. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Albert Jackson
    Response from Vertu Ford Bolton
    Good morning Albert. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    The motorbility dealer ‘Linda’ was fantastic.
    Great customer service, really informative.
    Response from Vertu Ford Bolton
    Good afternoon Zoe. Thank you so much for your kind words! We are so happy to hear that Linda was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent kept us informed all along process.
    Response from Vertu Ford Bolton
    Good afternoon Donald. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very polight and profeshinal
    Response from Vertu Ford Bolton
    Good morning Mary. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
  • Rating 5.0
    Friendly and helpful.Satisfied
    Response from Vertu Ford Bolton
    Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 1.0
    It wasn’t very good the bloke just left me sat there
    Then said I’ve been smoking in the car
    I truly hadn’t my niece had a vape
    So it’s cost me £75not happy
    Response from Vertu Ford Bolton
    Hi Michelle, Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref Y1MH1803 Kind regards, Keith
  • Rating 5.0
    Quick and easy experience
    Sales colleague was very good x
    Response from Vertu Ford Bolton
    Good afternoon Nathan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Yes it was very good the sales girl was brilliant when nice and smooth
    Response from Vertu Ford Bolton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Treated very well from start to finish of transaction.
    Response from Vertu Ford Bolton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Great appointment, although we knew the model etc. Car ready for a quick test drive. The process was easy and quick both at dealership and the Motability comms.
    Response from Vertu Ford Bolton
    Good afternoon Naomi. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very good thanks
    Response from Vertu Ford Bolton
    Good afternoon, Kieran . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Friendly staff
    Response from Vertu Ford Bolton
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    nice people friendly service cant fault them- thanks
    Response from Vertu Ford Bolton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Ok good service
    Response from Vertu Ford Bolton
    Thanks for taking the time to mark us as 5 stars! Kind regards, Liza.
  • Rating 1.0
    Having to wait around for 2 hours is never ideal.
    Not allowing a curtesy car for mobility customers is a terrible idea.
    Thank god a will never have to experience this again.
    Response from Vertu Ford Bolton
    Good morning Peter. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1PR1202 Kind regards, Dean
  • Rating 5.0
    Great thankyou
    Response from Vertu Ford Bolton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Good all round service. On time and very polite
    Response from Vertu Ford Bolton
    Good afternoon Michelle. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    The process was easy , the garage called me to arrange a convenient time for Myself , I checked the car in online , dropped it off , got a call a little later to say it was ready , very happy
    Response from Vertu Ford Bolton
    Good afternoon Lynsey. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

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