Motability Scheme at Vertu Ford Bolton

4.8
Rating 4.8
(394 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Bolton

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Bolton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Bolton on 01204271386 to make an appointment with our Motability specialist.

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Contact information

Address
54 - 56 Higher Bridge Street
Bolton
Bolton BL1 2HG
GB
Get directions
Phone Number
Call Vertu Ford Bolton on 01204 271386
01204 271386
01204 271386
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Linda Morgan
  • Mark Collier
  • Aneeqa Maqbool

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Jonathan Cunliffe
  • Stephanie Barr
  • Tristan Peters
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Accessibility features at Vertu Ford Bolton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Bolton

  • Rating 5.0
    He was so polite and knowledgeable and im happy with the outcome
    Response from Vertu Ford Bolton
    Hello Antony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Bolton. It's fantastic to know that our team member was polite and knowledgeable, and that you are happy with the outcome. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards, Dawn
    The Vertu Ford Bolton Team
  • Rating 5.0
    Excellent service
    Response from Vertu Ford Bolton
    Hello Alan O.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you received excellent service at Vertu Ford Bolton. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Vertu Ford Bolton Team
    Danielle
  • Rating 5.0
    Outstanding in every area and answered all queries very roffessionally.
    Response from Vertu Ford Bolton
    Hello James

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service outstanding and that all your queries were answered professionally. At Vertu Ford Bolton, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Had my car ready when I arrived as I had an unscheduled hospital visit. Thank you
    Response from Vertu Ford Bolton
    Hello Lindsay,

    Thank you so much for taking the time to leave us such a positive review. We're delighted to hear that we could have your car ready for you during your unscheduled hospital visit. At Vertu Ford Bolton, we strive to provide our customers with the best possible service, especially when it comes to accommodating unexpected situations. Your feedback is greatly appreciated, and we're thrilled to know that we could meet your needs. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    Very good
    Response from Vertu Ford Bolton
    Hello Courtney,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a very good experience with us at Vertu Ford Bolton. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Good service from start to finish
    Response from Vertu Ford Bolton
    Hello William

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our service from start to finish. At Vertu Ford Bolton, we strive to provide excellent service to all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 4.0
    Great service no complaints
    Response from Vertu Ford Bolton
    Hello Karen,

    Thank you for taking the time to leave us a review. We're delighted to hear that you received great service during your visit to Vertu Ford Bolton. Your feedback is important to us, and we're always striving to improve our services. If there's anything specific you think we could do to earn that extra star, please feel free to let us know. We look forward to welcoming you back in the future!

    Best regards,
    Dean
  • Rating 5.0
    Linda was perfect at managing my queries
    Response from Vertu Ford Bolton
    Dear Kantilal P.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Linda was able to manage your queries perfectly. At Vertu Ford Bolton, we strive to provide exceptional service to all our customers, and it’s wonderful to know that Linda met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Liza.
  • Rating 5.0
    Linda was professional we told her what we wanted and she went through everything q0 out of 10 from start to finish.
    Response from Vertu Ford Bolton
    Dear Karen

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Linda provided you with the professional service you were looking for and that everything went smoothly from start to finish. Your perfect rating of 5 out of 5 means a lot to us, and we are delighted to know that we met your expectations.

    At Vertu Ford Bolton, we strive to ensure that every customer receives the best possible service, and your feedback is invaluable in helping us maintain these standards. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and support.

    Best regards,

    Dean
  • Rating 5.0
    Very easy and very friendly and helpful staff explained everything very well and very knowledgeable was able to answer and explain every query.

    Response from Vertu Ford Bolton
    Hello Marie D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff friendly, helpful, and knowledgeable. It's great to know that we were able to answer all your queries and make your experience with us an easy one. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Good service
    Response from Vertu Ford Bolton
    Hello John

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received good service during your visit to Vertu Ford Bolton. Your feedback is incredibly important to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Over all it was a service that needed to be carried out.
    Response from Vertu Ford Bolton
    Dear June H.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were satisfied with the service provided at Vertu Ford Bolton. Your feedback is incredibly valuable to us as we strive to ensure that all our customers receive the best possible experience. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza.
  • Rating 5.0
    Everything went OK
    Would be better if drop-off and pick up service was still available as had issues with Taxi account
    Response from Vertu Ford Bolton
    Good afternoon Atiyyah. Thank you for taking the time to leave us a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT5AN0704 Kind regards, Dean
  • Rating 5.0
    great friendly people and great service thanks
    Response from Vertu Ford Bolton
    Good afternoon Mark. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Albert Jackson
    Response from Vertu Ford Bolton
    Good morning Albert. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    The motorbility dealer ‘Linda’ was fantastic.
    Great customer service, really informative.
    Response from Vertu Ford Bolton
    Good afternoon Zoe. Thank you so much for your kind words! We are so happy to hear that Linda was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent kept us informed all along process.
    Response from Vertu Ford Bolton
    Good afternoon Donald. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very polight and profeshinal
    Response from Vertu Ford Bolton
    Good morning Mary. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
  • Rating 5.0
    Friendly and helpful.Satisfied
    Response from Vertu Ford Bolton
    Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 1.0
    It wasn’t very good the bloke just left me sat there
    Then said I’ve been smoking in the car
    I truly hadn’t my niece had a vape
    So it’s cost me £75not happy
    Response from Vertu Ford Bolton
    Hi Michelle, Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref Y1MH1803 Kind regards, Keith

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