Motability Scheme at Chorley Group Nissan Burnley
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease the Wheelchair Accessible Vehicle (WAV) of your choice from a wide range of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Chorley Group Nissan Burnley
Burnley Nissan is an officially approved Motability partner, with trained, accredited Motability specialists on-site to help you chose the right Motability car to suit your lifestyle.
We're here to assist with any questions you might have about the Motability Scheme including your eligibility, what adaptations or modifications are available and arranging a date and time to get behind the wheel of any one of our new cars.
We'll support you throughout the lifetime of your lease – including any routine services, MOTs or repairs work – all included as part of your Motability package.
Contact Chorley Group Nissan Burnley on 01282434300 to chat through your Motability options with our specialists.
Contact information
Address
Westgate
Burnley BB11 1RY
GB
Phone Number
Call Chorley Group Nissan Burnley on 01282 434300
01282 434300
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Steven Fell
- Andrew Starkie
- Gareth Small
- Rosie Devereux
Please call to make an appointment or arrange a home visit with one of our Motability Scheme specialists.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Jason Slattery
- Lyndsey Dickinson
- Kaleighd Hodgkinson
Please call to make an appointment or arrange a home visit with one of our Motability Scheme specialists.
Click pin to expand map
Accessibility features at Chorley Group Nissan Burnley
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Chorley Group Nissan Burnley
- Rating 5.0Jul 25, 2024Could not ask for better service and experience
- Rating 5.0Jul 24, 2024First Rate. Rosy was first class
- Rating 5.0Jul 15, 2024Very satisfied with the service i received from Gareth at burnley branch, very helpful man and I enjoyed the cups of tea. Thankyou, Paul.Response from Chorley Group Nissan BurnleyJul 16, 2024Hi Paul,
Thank you for your positive feedback regarding your experience at Chorley Group Burnley Nissan and Gareth. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager - Rating 5.0Jul 15, 2024Superb customer service from Gareth at the Burnley branch. Couldn’t meet a nicer man was very helpful from start to finish.Response from Chorley Group Nissan BurnleyJul 16, 2024Dear Tracy,
We deeply appreciate your review. Customer feedback holds great significance for us, and your positive remarks have been shared with the Management at the Dealership. This will allow them to convey your experience to the entire team.
We eagerly anticipate the opportunity to assist you again in the future. Wishing you safe and happy motoring!
Many thanks,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Jul 3, 2024Great experience dealing with Gareth, couldn’t be happier.Response from Chorley Group Nissan BurnleyJul 9, 2024Dear Suhail,
We sincerely appreciate your positive review and the valuable feedback regarding our Burnley Nissan team. Your thoughts mean a lot to us.
We eagerly anticipate the opportunity to welcome you back to our business in the near future.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 2.0Jun 7, 2024Things don't seem to be done properly ie my squicky weel still squicks told car clean it wasn't finger prints on window screan and oil where they have changed service stickerResponse from Chorley Group Nissan BurnleyJun 7, 2024Good Afternoon Harrison,
We appreciate your important feedback. It's regrettable to learn about your past experience, and we sincerely apologize for any inconvenience caused.
As a family-run business, our commitment to exceptional customer service and positive customer recommendations is of utmost importance to us. Rest assured that we take your concerns seriously, and we will thoroughly investigate the matter. Appropriate measures will be implemented to enhance our processes moving forward.
If there's anything specific you would like to share or discuss further, please feel free to reach out.
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0May 29, 2024Everything went smoothly,Response from Chorley Group Nissan BurnleyMay 30, 2024Dear Alec,
We sincerely appreciate your positive review and the valuable feedback regarding our Nissan Burnley team. Your thoughts mean a lot to us.
We eagerly anticipate the opportunity to welcome you back to our business in the near future.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0May 25, 2024Andy was great! Explained everything clearly and went through all the different options available as well as possible timeline for delivery. Has kept me fully up to date since the order. Can’t fault the service! Thank you.Response from Chorley Group Nissan BurnleyMay 28, 2024Hi Muhammad-zareb,
Thank you so much for your kind words! I'm thrilled to hear your review of Andy and the Burnley team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
Best wishes to you from the entire Chorley Group team.
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Apr 29, 2024Always great customer service. I I got my second car from here as the cars and great and the dealership is always helpful.Response from Chorley Group Nissan BurnleyMay 8, 2024Dear Leon,
We sincerely appreciate your positive review and the valuable feedback regarding our Burnley Nissan team. Your thoughts mean a lot to us.
We eagerly anticipate the opportunity to welcome you back to our business in the near future.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Apr 27, 2024Well looked afterResponse from Chorley Group Nissan BurnleyMay 8, 2024Hi Gillian,
Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Apr 10, 2024First class. Thank you to Gareth for his help and support in our change over. He is an asset to the group.Response from Chorley Group Nissan BurnleyApr 11, 2024Dear Wendy,
We sincerely appreciate your positive review and the valuable feedback regarding our Burnley Nissan team. Your thoughts mean a lot to us.
We eagerly anticipate the opportunity to welcome you back to our business in the near future.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Apr 9, 2024Excellent Dan was brilliant ftom start to finish. As new to scheme. Thanks very much for making it an easy experience
Gail leatherdResponse from Chorley Group Nissan BurnleyApr 11, 2024Hi Gail,
Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Apr 8, 2024Very good service. Sales man sorted everything for with ease.Response from Chorley Group Nissan BurnleyApr 9, 2024Dear Kirsty,
We sincerely appreciate your positive review and the valuable feedback regarding our Nissan Burnley team. Your thoughts mean a lot to us.
We eagerly anticipate the opportunity to welcome you back to our business in the near future.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Mar 19, 2024Excellent service from start to finish would highly recommend nissan Burnley.Response from Chorley Group Nissan BurnleyMar 22, 2024Hello Adele,
I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the Nissan Team at Burnley.
If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
Kind regards,
Rachel Sharples
Customer Experience Manager
Chorley Group - Rating 5.0Mar 19, 2024Gareth at Nissan was really helpful in the process of picking the car and explaining everything. Would highly recommend Chorley group Nissan BurnleyResponse from Chorley Group Nissan BurnleyMar 22, 2024Hi Melissa,
Thank you so much for your kind words! I'm thrilled to hear your review of Gareth and the Burnley team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
Best wishes to you from the entire Chorley Group team.
Kind Regards,
Rachel Sharples
Customer Experience Manager
Chorley Group - Rating 5.0Mar 14, 2024It was brilliant I called to check times and dates etc and was told 10 day wait as some 7 seaters were available and then after signing documents I got a call saying 12 weeks although I was disappointed and felt like I was conned into getting a car I was expected to get in 10 days and now 12 weeks … Andrew was very professional at all times
Thanks Nissan
Lovely working with u againResponse from Chorley Group Nissan BurnleyMar 15, 2024Dear Catia,
We deeply appreciate your review. Customer feedback holds great significance for us, and your positive remarks have been shared with the Management at the Dealership. This will allow them to convey your experience to the entire team.
We eagerly anticipate the opportunity to assist you again in the future. Wishing you safe and happy motoring!
Many thanks,
Rachel Sharples
Customer Experience Manager
Chorley Group - Rating 5.0Mar 8, 2024Perfect from start to finish.Response from Chorley Group Nissan BurnleyMar 12, 2024Dear Rebecca,
We deeply appreciate your review. Customer feedback holds great significance for us, and your positive remarks have been shared with the Management at the Dealership. This will allow them to convey your experience to the entire team.
We eagerly anticipate the opportunity to assist you again in the future. Wishing you safe and happy motoring!
Many thanks,
Rachel Sharples
Customer Experience Manager
Chorley Group - Rating 5.0Feb 28, 2024Stevie dealt with my handover, extremely competent, explained everything fully and was both friendly and approachable. Great experience with Nissan Chorley as always.Response from Chorley Group Nissan BurnleyFeb 29, 2024Hi Helen,
Wow what a fabulous review for Steven and the Burnley team. We truly appreciate your 5 Stars and will make sure the team get a copy. As a family business we pride ourselves on the friendly, hassle free, no pressure car buying experience and it's great to read this is how you felt. We're here if you need anything and keep on enjoying your new car.
Best Wishes,
Kind Regards,
Rachel Sharples
Customer Experience Manager
Chorley Group - Rating 5.0Feb 23, 2024Stephen from the Burnley garage was very helpful and informative on everything. I will definitely recommend him to everyone. I felt at ease especially with it being motobility, other garages make you feel like your too young to be eligible, fast delivery of new car (3 weeks)
I cannot fault Stephen at all 5* serviceResponse from Chorley Group Nissan BurnleyFeb 27, 2024Hi Emma,
Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Customer Experience Manager
Chorley Group - Rating 5.0Feb 23, 2024Very helpful I would always recommendResponse from Chorley Group Nissan BurnleyFeb 27, 2024Hi Jason,
Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Customer Experience Manager
Chorley Group
Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group