Motability Scheme at Chorley Group Nissan Burnley

Motability Scheme at Chorley Group Nissan Burnley

4.9
Rating 4.9
(175 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00

Welcome to Chorley Group Nissan Burnley

Burnley Nissan is an officially approved Motability partner, with trained, accredited Motability specialists on-site to help you chose the right Motability car to suit your lifestyle.

We're here to assist with any questions you might have about the Motability Scheme including your eligibility, what adaptations or modifications are available and arranging a date and time to get behind the wheel of any one of our new cars.
We'll support you throughout the lifetime of your lease – including any routine services, MOTs or repairs work – all included as part of your Motability package.
Contact Chorley Group Nissan Burnley on 01282434300 to chat through your Motability options with our specialists.

Contact information

Address
Westgate
Burnley BB11 1RY
GB
Phone Number
Call Chorley Group Nissan Burnley on 01282 434300
Email
Reviews
Visit supplier website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Steven Fell
  • Andrew Starkie
  • Daniel Goff
  • Gareth Small
  • Rosie Devereux
Please call to make an appointment or arrange a home visit with one of our Motability Scheme specialists.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jason Slattery
  • Lyndsey Dickinson
  • Kaleighd Hodgkinson
Please call to make an appointment or arrange a home visit with one of our Motability Scheme specialists.
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Accessibility features at Chorley Group Nissan Burnley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Chorley Group Nissan Burnley

  • Rating 2.0
    Things don't seem to be done properly ie my squicky weel still squicks told car clean it wasn't finger prints on window screan and oil where they have changed service sticker
    Response from Chorley Group Nissan Burnley
    Good Afternoon Harrison,
    We appreciate your important feedback. It's regrettable to learn about your past experience, and we sincerely apologize for any inconvenience caused.
    As a family-run business, our commitment to exceptional customer service and positive customer recommendations is of utmost importance to us. Rest assured that we take your concerns seriously, and we will thoroughly investigate the matter. Appropriate measures will be implemented to enhance our processes moving forward.
    If there's anything specific you would like to share or discuss further, please feel free to reach out.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Everything went smoothly,
    Response from Chorley Group Nissan Burnley
    Dear Alec,
    We sincerely appreciate your positive review and the valuable feedback regarding our Nissan Burnley team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Andy was great! Explained everything clearly and went through all the different options available as well as possible timeline for delivery. Has kept me fully up to date since the order. Can’t fault the service! Thank you.
    Response from Chorley Group Nissan Burnley
    Hi Muhammad-zareb,

    Thank you so much for your kind words! I'm thrilled to hear your review of Andy and the Burnley team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
    We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
    Best wishes to you from the entire Chorley Group team.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Always great customer service. I I got my second car from here as the cars and great and the dealership is always helpful.
    Response from Chorley Group Nissan Burnley
    Dear Leon,
    We sincerely appreciate your positive review and the valuable feedback regarding our Burnley Nissan team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Well looked after
    Response from Chorley Group Nissan Burnley
    Hi Gillian,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    First class. Thank you to Gareth for his help and support in our change over. He is an asset to the group.
    Response from Chorley Group Nissan Burnley
    Dear Wendy,
    We sincerely appreciate your positive review and the valuable feedback regarding our Burnley Nissan team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent Dan was brilliant ftom start to finish. As new to scheme. Thanks very much for making it an easy experience

    Gail leatherd
    Response from Chorley Group Nissan Burnley
    Hi Gail,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very good service. Sales man sorted everything for with ease.
    Response from Chorley Group Nissan Burnley
    Dear Kirsty,
    We sincerely appreciate your positive review and the valuable feedback regarding our Nissan Burnley team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent service from start to finish would highly recommend nissan Burnley.
    Response from Chorley Group Nissan Burnley
    Hello Adele,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the Nissan Team at Burnley.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Gareth at Nissan was really helpful in the process of picking the car and explaining everything. Would highly recommend Chorley group Nissan Burnley
    Response from Chorley Group Nissan Burnley
    Hi Melissa,
    Thank you so much for your kind words! I'm thrilled to hear your review of Gareth and the Burnley team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
    We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
    Best wishes to you from the entire Chorley Group team.
    Kind Regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    It was brilliant I called to check times and dates etc and was told 10 day wait as some 7 seaters were available and then after signing documents I got a call saying 12 weeks although I was disappointed and felt like I was conned into getting a car I was expected to get in 10 days and now 12 weeks … Andrew was very professional at all times
    Thanks Nissan
    Lovely working with u again
    Response from Chorley Group Nissan Burnley
    Dear Catia,
    We deeply appreciate your review. Customer feedback holds great significance for us, and your positive remarks have been shared with the Management at the Dealership. This will allow them to convey your experience to the entire team.
    We eagerly anticipate the opportunity to assist you again in the future. Wishing you safe and happy motoring!
    Many thanks,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Perfect from start to finish.
    Response from Chorley Group Nissan Burnley
    Dear Rebecca,
    We deeply appreciate your review. Customer feedback holds great significance for us, and your positive remarks have been shared with the Management at the Dealership. This will allow them to convey your experience to the entire team.
    We eagerly anticipate the opportunity to assist you again in the future. Wishing you safe and happy motoring!
    Many thanks,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Stevie dealt with my handover, extremely competent, explained everything fully and was both friendly and approachable. Great experience with Nissan Chorley as always.
    Response from Chorley Group Nissan Burnley
    Hi Helen,
    Wow what a fabulous review for Steven and the Burnley team. We truly appreciate your 5 Stars and will make sure the team get a copy. As a family business we pride ourselves on the friendly, hassle free, no pressure car buying experience and it's great to read this is how you felt. We're here if you need anything and keep on enjoying your new car.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Stephen from the Burnley garage was very helpful and informative on everything. I will definitely recommend him to everyone. I felt at ease especially with it being motobility, other garages make you feel like your too young to be eligible, fast delivery of new car (3 weeks)
    I cannot fault Stephen at all 5* service
    Response from Chorley Group Nissan Burnley
    Hi Emma,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Very helpful I would always recommend
    Response from Chorley Group Nissan Burnley
    Hi Jason,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 4.0
    Always a pleasure the staff are friendly and polite
    Response from Chorley Group Nissan Burnley
    Hi Anthony,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Friendly customer service, well organised
    Response from Chorley Group Nissan Burnley
    Hi Leon,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Good service
    Response from Chorley Group Nissan Burnley
    Thank you Melissa for the great review and the feedback on our Burnley Nissan team, we really appreciate it.
    We look forward to welcoming you back to the business again soon.
    Kind regards.
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Excellent service.
    Very knowledgeable.
    Great rapport.
    Will definitely recommend Nissan Burnley to family and friends.
    Many thanks Andrew.
    Response from Chorley Group Nissan Burnley
    Hi Kerrie and Andrew,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    a very good service from start to the end
    Response from Chorley Group Nissan Burnley
    Hi Andrew,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group

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