Motability Scheme at Chorley Group Nissan Burnley

Motability Scheme at Chorley Group Nissan Burnley

4.9
Rating 4.9
(200 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00

Welcome to Chorley Group Nissan Burnley

Burnley Nissan is an officially approved Motability partner, with trained, accredited Motability specialists on-site to help you chose the right Motability car to suit your lifestyle.

We're here to assist with any questions you might have about the Motability Scheme including your eligibility, what adaptations or modifications are available and arranging a date and time to get behind the wheel of any one of our new cars.
We'll support you throughout the lifetime of your lease – including any routine services, MOTs or repairs work – all included as part of your Motability package.
Contact Chorley Group Nissan Burnley on 01282434300 to chat through your Motability options with our specialists.

Contact information

Address
Westgate
Burnley BB11 1RY
GB
Phone Number
Call Chorley Group Nissan Burnley on 01282 434300
Email
Reviews
Visit supplier website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Steven Fell
  • Andrew Starkie
  • Gareth Small
  • Rosie Devereux
  • Daniel Severn
Please call to make an appointment or arrange a home visit with one of our Motability Scheme specialists.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jason Slattery
  • Lyndsey Dickinson
  • Kaleighd Hodgkinson
Please call to make an appointment or arrange a home visit with one of our Motability Scheme specialists.
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Accessibility features at Chorley Group Nissan Burnley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Chorley Group Nissan Burnley

  • Rating 5.0
    I’m very happy with my new car and the adaptions I needed, Steven and the staff at Nissan Burnley are great
  • Rating 5.0
    Fantastic very helpful answered all my questions and explained everything I needed to know
    Response from Chorley Group Nissan Burnley
    Hello Cody,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the Nissan Team at Burnley.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Rachel Sharples
    Client Services Manager
  • Rating 5.0
    Excellent. My car was collected, serviced, cleaned and returned to my home totally hassle free to me. Absolutely first class.
    Response from Chorley Group Nissan Burnley
    Hi Steven,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very good salesman, showed us all the mods on the new car- highly recommended
    Response from Chorley Group Nissan Burnley
    Hello Annette,
    Good Afternoon! Your outstanding 5-star review for the Nissan Burnley Branch is much appreciated. We're delighted to learn about your satisfaction with the deal on your new vehicle.
    At Chorley Group, we strive to go the extra mile for all our customers, keeping you informed and engaged throughout your purchase journey. Thank you once more for choosing us for your automotive needs. Happy motoring!
    Best regards,
    Rachel Sharples
    Client Services Manager
  • Rating 5.0
    The employee who collected and dropped off my car was extremely polite and friendly but still professional.
    My car returned in just over 2.5 hours and was even cleaned for me.
    Response from Chorley Group Nissan Burnley
    Dear Elizabeth,
    We sincerely appreciate your positive review and the valuable feedback regarding our Nissan Burnley team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    no stress,steve the mobility expert has years of experience in this area,and sorts out everything from order to collection seamlessly,which takes away all stress from you and has done for over 10 years!their all nice at chorley nissan a pleasure to deal with why would you go anywhere else with this level of service.
    Response from Chorley Group Nissan Burnley
    Hello Sylvia,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the Nissan Team at Burnley.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Rachel Sharples
    Client Services Manager
  • Rating 5.0
    Absolutely brilliant service throughout the process 100% professionally Steven Fell was brilliant.
    Response from Chorley Group Nissan Burnley
    Hi Gail,
    Thank you so much for your kind words! I'm thrilled to hear your review of Steven and the Burnley team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
    We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
    Best wishes to you from the entire Chorley Group team.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    First class keep it up
    Response from Chorley Group Nissan Burnley
    Hi Steven,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Upon many words exchanged, Steven Fell was an amazing person he took over from another sells person who was rude and disrespectful, and took it in the chin.
    I pride myself a Karen and I pride myself with time keeping date keeping and it just wasn’t done however Steven made me feel connected, always updates and extremely polite.

    Thank You
    Response from Chorley Group Nissan Burnley
    Dear Catia,

    Thank you for sharing your experience with us. We’re sorry to hear that your initial interaction wasn’t up to the standard we strive for, but we’re delighted that Steven was able to step in and turn things around. It’s great to know that he provided you with the communication, respect, and updates you deserved throughout the process.

    Your feedback is very important to us, and we’ll make sure to address the earlier issues to improve the overall experience for our customers. Thank you again for your kind words about Steven—he’ll be thrilled to hear that he made a positive impact!

    If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very good thank you
    Response from Chorley Group Nissan Burnley
    Hi Sandra,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    First class
    Response from Chorley Group Nissan Burnley
    Hi Steven,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Would do business with them again very efficient and friendly.
    Response from Chorley Group Nissan Burnley
    Hi Pauline,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    I have had a number of cars from Chorley Group Nissan Burnley and have always received excellent service! Highly recommended
    Special thanks to Andrew a pleasure to deal with
    Response from Chorley Group Nissan Burnley
    Dear Refath,

    Thank you for your kind words and continued loyalty! We’re thrilled to hear that you’ve consistently received excellent service from Chorley Group Nissan Burnley. It’s always a pleasure to assist you, and we truly appreciate your recommendation.

    A special thanks for highlighting Andrew – we’ll be sure to pass along your compliments to him! If there’s anything we can do for you in the future, don’t hesitate to reach out.

    We look forward to seeing you again soon!

    Best regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Rosie was great very friendly knowledgeable and helpful
    Response from Chorley Group Nissan Burnley
    Hi Ayaan,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    100%
    Response from Chorley Group Nissan Burnley
    Dear Stanislav,
    We sincerely appreciate your positive review and the valuable feedback regarding our Burnley Nissan team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Steven was very helpful and explained everything that we needed to know
    Response from Chorley Group Nissan Burnley
    Hi Doreen,
    Thank you for selecting Chorley Group Nissan at Burnley for your new Motability purchase. We're delighted to learn that Steve contributed to making the process enjoyable for you.
    Wishing you great enjoyment with your new car, and we eagerly anticipate hearing from you when you're ready for a change.
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent service
    Response from Chorley Group Nissan Burnley
    Hi Martin,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very nice polite and and did a first class job. Always do a good job
    Response from Chorley Group Nissan Burnley
    Dear Jacqulyn,
    We sincerely appreciate your positive review and the valuable feedback regarding our Burnley Nissan team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very professional and answered every question we asked he knew all about the car we was interested in
    Response from Chorley Group Nissan Burnley
    Hello Theresa,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the Nissan Team at Burnley.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    As usual an excellent experience!
    Response from Chorley Group Nissan Burnley
    Hi Refath,
    Thank you for your positive feedback regarding your experience at Chorley Group Nissan Burnley. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group

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