Motability Scheme at Chorley Group Burnley MG
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Chorley Group Burnley MG
Burnley MG is an officially approved Motability partner, with trained, accredited Motability specialists on-site to help you chose the right Motability car to suit your lifestyle.
We're here to assist with any questions you might have about the Motability Scheme including your eligibility, what adaptations or modifications are available and arranging a date and time to get behind the wheel of any one of our new cars. We'll support you throughout the lifetime of your lease – including any routine services, MOTs or repairs work – all included as part of your Motability package.
Contact Chorley Group MG Burnley on 01282434300 to chat through your Motability options with our specialists.
Contact information
Address
Westgate
Burnley BB11 1RY
GB
Phone Number
Call Chorley Group MG Burnley on 01282 434300
01282 434300
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Steven Fell
- Andrew Starkie
- Gareth Small
- Jack Wadhams
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Jason Slattery
- Amy Marsters
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chorley Group MG Burnley
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Chorley Group MG Burnley
- Rating 3.0Feb 17, 2026Went for my service and they rang at 12:20 to say it was ready to collect but they shut at 12:30. I live 20/30 minutes away therefore had no car for the rest of Saturday and Sunday due to them being closed. Had to rely on someone taking me to work and getting my daughter to school Monday morning.
- Rating 5.0Feb 10, 2026Totally efficient, friendly and professionalResponse from Chorley Group MG BurnleyFeb 11, 2026Hello Thomas,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you found our service to be totally efficient, friendly, and professional. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chorley Group Burnley MG.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Feb 6, 2026Great all round xxResponse from Chorley Group MG BurnleyFeb 6, 2026Hello Jane B.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with us at Chorley Group Burnley MG. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Feb 4, 2026Andrew Starkie is an absolute star.
He went above and beyond for us.
Very professional but humble and kind.Response from Chorley Group MG BurnleyFeb 6, 2026Dear Gillian G.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Andrew Starkie. It's fantastic to know that he went above and beyond to assist you and that you found his professionalism, humility, and kindness to be noteworthy. Your feedback is greatly appreciated and will be shared with Andrew and the team. We are committed to providing exceptional service to all our customers, and your words are a great encouragement to us.
Thank you once again for your kind words and for choosing the Motability Scheme at Chorley Group Burnley MG.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Jan 28, 2026Kind caring and very fast, accommodating to my mums every needResponse from Chorley Group MG BurnleyJan 29, 2026Hello Maxine,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service kind, caring, and fast. It's our priority to ensure that every customer's needs are met, and we're delighted to know that we could accommodate your mum's requirements effectively.
Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Jan 23, 2026Excellent customer serviceResponse from Chorley Group MG BurnleyJan 26, 2026Hello Annmarie,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Chorley Group Burnley MG. Our team is dedicated to providing the best service possible, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Jan 9, 2026quick service
clean car on collectionResponse from Chorley Group MG BurnleyJan 12, 2026Dear Edmund,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were pleased with the quick service and the cleanliness of your car upon collection. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.
At Chorley Group Burnley MG, we strive to provide the best possible experience for our customers, and your positive rating is a great encouragement to our team. If there's anything more we can do for you in the future, please don't hesitate to reach out.
Thank you once again for your kind words.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Dec 23, 2025Excellent service as always very pleased with everything many thanks mr Thomas D InglisResponse from Chorley Group MG BurnleyDec 29, 2025Thank you, Mr Inglis, for your kind review.
We’re delighted to hear you were very pleased with the service once again. Your continued support is truly appreciated, and we look forward to welcoming you back in the future.
Best regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Dec 11, 2025Really friendly and no fuss all completed in 15mins . Well looked after and informed about all cars available for me.Response from Chorley Group MG BurnleyDec 12, 2025Hello Bernard,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Chorley Group Burnley MG. Our team strives to provide friendly and efficient service, and it's great to know that we were able to assist you quickly and informatively.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Dec 8, 2025Fantastic dealer from start to finish very helpful and kindResponse from Chorley Group MG BurnleyDec 9, 2025Thank you so much for your fantastic feedback! We’re really glad to hear you had a great experience from start to finish and that the team made everything easy and enjoyable. If you ever need anything in the future, we’re always here to help!
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Dec 3, 2025Very helpful never had any problems with mg dealersResponse from Chorley Group MG BurnleyDec 4, 2025Hello Michael,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you've had a great experience with our MG dealers and that you found our service helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Nov 27, 2025They were great very professional and thoroughResponse from Chorley Group MG BurnleyNov 28, 2025Hello John,
Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you found our service to be professional and thorough. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chorley Group Burnley MG.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Nov 18, 2025Rio was very good to meet and he made us all feel very welcome and comfortable he was a great sales rep thank youResponse from Chorley Group MG BurnleyNov 18, 2025Dear Julia M.,
Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Rio made you feel comfortable and at ease during your visit. Providing a welcoming and relaxed environment is something we strive for, and it's great to know we succeeded in your experience.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Chorley Group Burnley MG.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Nov 17, 2025Very helpfulResponse from Chorley Group MG BurnleyNov 18, 2025Hello John K.,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. At Chorley Group Burnley MG, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Nov 12, 2025Good experience, thoroughly talked us through paperwork and next stepsResponse from Chorley Group MG BurnleyNov 13, 2025Hello Andrea,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a good experience with us at Chorley Group Burnley MG. It's great to know that our team was able to thoroughly guide you through the paperwork and next steps. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Oct 28, 2025Friendly helpful very welcomingResponse from Chorley Group MG BurnleyOct 28, 2025Dear Keith,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our team friendly, helpful, and welcoming. Providing excellent service is our top priority, and your kind words are a great encouragement to us all.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chorley Group Burnley MG.
Best regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Oct 28, 2025Nice friendly people happy to help took car in Friday afternoon all done and dusted Saturday morning great service.Response from Chorley Group MG BurnleyOct 28, 2025Hello Mark,
Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our team and that we could assist you promptly. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Oct 23, 2025Friendly very helpfulResponse from Chorley Group MG BurnleyOct 27, 2025Hello Keith,
Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chorley Group Burnley MG.
Best regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Oct 20, 2025My car was picked up and dropped off as arranged. I was happy with their customer service in arranging the appointmentResponse from Chorley Group MG BurnleyOct 21, 2025Hello Elaine,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you were happy with our customer service and that the pick-up and drop-off of your car went smoothly as arranged. Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group - Rating 5.0Oct 18, 2025Very helpful would recommendResponse from Chorley Group MG BurnleyOct 20, 2025We are so glad that you found the team at Burnley MG helpful; that is exactly the service that we aim to provide our clients.
If you need any further assistance, please reach out to us and we would be happy to help!
Best regards,
Nicole Butcher
Client Services Manager
Chorley Group
Thank you for taking the time to share your feedback with us. I sincerely apologize for the inconvenience you experienced during your recent service appointment. I understand how important it is to have your vehicle available, especially over the weekend and for your daily commitments.
We strive to provide timely and efficient service, and I regret that we fell short in this instance. Your feedback is invaluable, and we will use it to improve our communication and scheduling processes to prevent similar situations in the future.
If there is anything further we can do to assist you or if you have any additional concerns, please feel free to reach out to us directly. We appreciate your understanding and hope to serve you better in the future.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group