Motability Scheme at Chorley Group Burnley MG
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Chorley Group Burnley MG
Burnley MG is an officially approved Motability partner, with trained, accredited Motability specialists on-site to help you chose the right Motability car to suit your lifestyle.
We're here to assist with any questions you might have about the Motability Scheme including your eligibility, what adaptations or modifications are available and arranging a date and time to get behind the wheel of any one of our new cars. We'll support you throughout the lifetime of your lease – including any routine services, MOTs or repairs work – all included as part of your Motability package.
Contact Chorley Group MG Burnley on 01282434300 to chat through your Motability options with our specialists.
Contact information
Address
Westgate
Burnley BB11 1RY
GB
Phone Number
Call Chorley Group MG Burnley on 01282 434300
01282 434300
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Steven Fell
- Andrew Starkie
- Gareth Small
- Rosie Devereux
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Jason Slattery
- Lyndsey Dickinson
- Kaleighd Hodgkinson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chorley Group MG Burnley
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Chorley Group MG Burnley
- Rating 5.0Jul 26, 2024As always Steven was helpful and reassuring. He helped me choose the best vehicle for my needs and pocket. I would recommend him to anybody looking for a new car
- Rating 5.0Jul 26, 2024Excellent customer service and care thank you so much
- Rating 5.0Jul 23, 2024Very very good
- Rating 5.0Jul 22, 2024Very experienced staff felt welcome and extremely professionalResponse from Chorley Group MG BurnleyJul 24, 2024Hello Kevin,
I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the MG Team at Burnley.
If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Jul 1, 2024Excellent service from Andrew Starkie very informative and knowledgeable. Nothing too much trouble and answered all my questions and concerns.Response from Chorley Group MG BurnleyJul 9, 2024Hi Victoria,
Thank you for selecting Chorley Group MG at Burnley for your new car purchase. We're delighted to learn that Andrew contributed to making the process enjoyable for you.
Wishing you great enjoyment with your new car, and we eagerly anticipate hearing from you when you're ready for a change.
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Jun 24, 2024Brillint customer service from garethResponse from Chorley Group MG BurnleyJun 25, 2024Hi James,
Thank you so much for your kind words! I'm thrilled to hear your review of Gareth and the Burnley team was well-received. The 5-star rating is well-deserved, and it's fantastic to know that your experience aligns with our family business's commitment in providing a friendly, hassle-free, and pressure-free car buying experience.
We appreciate your efforts in sharing the feedback with the team, and it's comforting to know that we are there if you need anything.
Best wishes to you from the entire Chorley Group team.
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Jun 17, 2024Great customer serviceResponse from Chorley Group MG BurnleyJun 17, 2024Hi James,
Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 1.0Jun 7, 2024Absolutely gutted with them.Response from Chorley Group MG BurnleyJun 7, 2024Good afternoon Zohaib,
In order to conduct a thorough investigation into your complaint, we kindly request you to get in touch with our Client services team. This will help us obtain your details and direct the matter to the correct branch and responsible individual. Please send an email to client.servicesteam@chorleygroup.co.uk, and we will promptly look into this for you.
As a family company, we take all feedback seriously and are committed to resolving any issues you've encountered when dealing with Chorley Group. Your satisfaction is important to us, and we appreciate your cooperation in addressing these concerns.
I look forward to hearing from you.
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Jun 3, 2024Just one word fantasticResponse from Chorley Group MG BurnleyJun 7, 2024Dear Beverley,
We sincerely appreciate your positive review and the valuable feedback regarding our Burnley MG team. Your thoughts mean a lot to us.
We eagerly anticipate the opportunity to welcome you back to our business in the near future.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0May 30, 2024Excellent customer serviceResponse from Chorley Group MG BurnleyJun 3, 2024Dear Annmarie,
We sincerely appreciate your positive review and the valuable feedback regarding our Burnley MG team. Your thoughts mean a lot to us.
We eagerly anticipate the opportunity to welcome you back to our business in the near future.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0May 28, 2024Very well looked after was very pleased with the service I received thank you to everyone at ToyotaResponse from Chorley Group MG BurnleyMay 30, 2024Hi David,
Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0May 28, 2024Excellent service from GarethResponse from Chorley Group MG BurnleyMay 30, 2024Hi Annmarie,
Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG and Gareth. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 1.0May 17, 2024Dissatisfied, too many points to raise. Overall unhappy with service provided and wish I'd never got the car from this dealership!!!Response from Chorley Group MG BurnleyMay 20, 2024Hi Zohaib S,
I'm sorry you are unhappy with the overall service you've received from us. Please can you email andrew.blakeman@chorleygroup.co.uk with some more information about why you are unhappy so he can try to help. - Rating 5.0May 16, 2024Very good thank youResponse from Chorley Group MG BurnleyMay 21, 2024Hi Vincent,
Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0May 13, 2024Very helpful n friendly staff 10/10Response from Chorley Group MG BurnleyMay 14, 2024Hi Colin,
Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0May 8, 2024Extremely knowledgeable and put my mind at restResponse from Chorley Group MG BurnleyMay 13, 2024Hi Kevin,
Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Apr 29, 2024A good all round experience expert staff no messing aboutResponse from Chorley Group MG BurnleyMay 8, 2024Hi Craig,
Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Apr 24, 2024The whole motability process was handled superbly by Andrew starkie he was polite and proffessional from start to finish explained everythung in detail and made the whole proccess nuce and smooth hes a credit to the companyResponse from Chorley Group MG BurnleyApr 25, 2024Hello Iain,
I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the MG Team at Burnley and Andrew.
If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Apr 18, 2024Great service
Andrew starkie was professional and friendly.Response from Chorley Group MG BurnleyApr 18, 2024Hello Sandra,
I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the Nissan Team at Burnley MG.
If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group - Rating 5.0Apr 17, 2024Really good service really helpfulResponse from Chorley Group MG BurnleyApr 18, 2024Hi Lynda,
Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
Best Wishes,
Kind Regards,
Rachel Sharples
Client Services Manager
Chorley Group
We sincerely appreciate your positive review and the valuable feedback regarding our Burnley MG team. Your thoughts mean a lot to us.
We eagerly anticipate the opportunity to welcome you back to our business in the near future.
Kind regards,
Rachel Sharples
Client Services Manager
Chorley Group