This dealership will be looking to re-open later evenings and 7 days a week for sales during the months of March to September

Motability Scheme at Chorley Group Burnley MG

4.9
Rating 4.9
(177 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
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Welcome to Chorley Group Burnley MG

Burnley MG is an officially approved Motability partner, with trained, accredited Motability specialists on-site to help you chose the right Motability car to suit your lifestyle.

We're here to assist with any questions you might have about the Motability Scheme including your eligibility, what adaptations or modifications are available and arranging a date and time to get behind the wheel of any one of our new cars. We'll support you throughout the lifetime of your lease – including any routine services, MOTs or repairs work – all included as part of your Motability package.
Contact Chorley Group MG Burnley on 01282434300 to chat through your Motability options with our specialists.

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Contact information

Address
Westgate
Burnley BB11 1RY
GB
Get directions
Phone Number
Call Chorley Group MG Burnley on 01282 434300
01282 434300
01282 434300
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
SundayClosed

Motability Scheme specialists:

  • Steven Fell
  • Andrew Starkie
  • Gareth Small
  • Sean Larner
  • Jack Wadhams
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jason Slattery
  • Kayleigh Hindle
  • Amy Marsters
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chorley Group MG Burnley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Chorley Group MG Burnley

  • Rating 5.0
    Rio was very good to meet and he made us all feel very welcome and comfortable he was a great sales rep thank you
    Response from Chorley Group MG Burnley
    Dear Julia M.,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Rio made you feel comfortable and at ease during your visit. Providing a welcoming and relaxed environment is something we strive for, and it's great to know we succeeded in your experience.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Chorley Group Burnley MG.

    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very helpful
    Response from Chorley Group MG Burnley
    Hello John K.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. At Chorley Group Burnley MG, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Good experience, thoroughly talked us through paperwork and next steps
    Response from Chorley Group MG Burnley
    Hello Andrea,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a good experience with us at Chorley Group Burnley MG. It's great to know that our team was able to thoroughly guide you through the paperwork and next steps. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Friendly helpful very welcoming
    Response from Chorley Group MG Burnley
    Dear Keith,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our team friendly, helpful, and welcoming. Providing excellent service is our top priority, and your kind words are a great encouragement to us all.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chorley Group Burnley MG.

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Nice friendly people happy to help took car in Friday afternoon all done and dusted Saturday morning great service.
    Response from Chorley Group MG Burnley
    Hello Mark,

    Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our team and that we could assist you promptly. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Friendly very helpful
    Response from Chorley Group MG Burnley
    Hello Keith,

    Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chorley Group Burnley MG.

    Best regards,

    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    My car was picked up and dropped off as arranged. I was happy with their customer service in arranging the appointment
    Response from Chorley Group MG Burnley
    Hello Elaine,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you were happy with our customer service and that the pick-up and drop-off of your car went smoothly as arranged. Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very helpful would recommend
    Response from Chorley Group MG Burnley
    We are so glad that you found the team at Burnley MG helpful; that is exactly the service that we aim to provide our clients.

    If you need any further assistance, please reach out to us and we would be happy to help!

    Best regards,

    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent as always
    Response from Chorley Group MG Burnley
    Hello Gregory,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with the Motability Scheme at Chorley Group Burnley MG was excellent as always. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Absolutely fantastic. Jack showed me everything that I needed to know about the car.
    Response from Chorley Group MG Burnley
    Dear Andrew,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an absolutely fantastic experience with us. Jack is indeed a valuable member of our team, and we're glad he was able to provide you with all the information you needed about the car. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Chorley Group Burnley MG.

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Jack at Chorley group in Burnley was great. No pressure and very knowledgeable.
    Response from Chorley Group MG Burnley
    Hello Andrew,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Jack at Chorley Group Burnley MG. It's wonderful to know that you felt no pressure and found his knowledge helpful. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Great very helpful
    Response from Chorley Group MG Burnley
    Hello Jennifer,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service to be very helpful. At Chorley Group Burnley MG, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very friendly
    Response from Chorley Group MG Burnley
    Hello Karen F.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very friendly. Providing excellent customer service is a top priority for us at Chorley Group Burnley MG, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very helpful and friendly :)
    Response from Chorley Group MG Burnley
    Hello India,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our team helpful and friendly. Your feedback is incredibly important to us, and it’s great to know that we could provide you with a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    He was helpful and he sorted everything out
    Response from Chorley Group MG Burnley
    Dear Shahida,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and that everything was sorted out to your satisfaction. Your feedback is incredibly valuable to us, and we are delighted to know that we could meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chorley Group Burnley MG.

    Best regards,

    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Went really well
    Response from Chorley Group MG Burnley
    Hello Kimberley,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Chorley Group Burnley MG went really well. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    They were very good and gave a accurate delivery date
    Response from Chorley Group MG Burnley
    Hello Terence,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were satisfied with our service and that we were able to provide you with an accurate delivery date. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Chorley Group Burnley MG.

    Best regards,

    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 4.0
    Very helpful collection and return good
    Response from Chorley Group MG Burnley
    Hello Andrew,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our collection and return service helpful. Your satisfaction is important to us, and we're always striving to improve our services. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    He was very helpful and respectful could not ask for any thing better for him to do for us
    Response from Chorley Group MG Burnley
    Hello Laura T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Chorley Group Burnley MG. Providing helpful and respectful service is something we strive for, and it's great to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    It was amazing.
    Response from Chorley Group MG Burnley
    Hello Ghulam S.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found your visit to Chorley Group Burnley MG amazing. Your positive feedback and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group

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