This dealership will be looking to re-open later evenings and 7 days a week for sales during the months of March to September

Motability Scheme at Chorley Group Burnley MG

4.9
Rating 4.9
(158 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
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Welcome to Chorley Group Burnley MG

Burnley MG is an officially approved Motability partner, with trained, accredited Motability specialists on-site to help you chose the right Motability car to suit your lifestyle.

We're here to assist with any questions you might have about the Motability Scheme including your eligibility, what adaptations or modifications are available and arranging a date and time to get behind the wheel of any one of our new cars. We'll support you throughout the lifetime of your lease – including any routine services, MOTs or repairs work – all included as part of your Motability package.
Contact Chorley Group MG Burnley on 01282434300 to chat through your Motability options with our specialists.

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Contact information

Address
Westgate
Burnley BB11 1RY
GB
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Phone Number
Call Chorley Group MG Burnley on 01282 434300
01282 434300
01282 434300
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
SundayClosed

Motability Scheme specialists:

  • Steven Fell
  • Andrew Starkie
  • Gareth Small
  • Sean Larner
  • Daniel Severn
  • Jack Wadhams
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jason Slattery
  • Kayleigh Hindle
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chorley Group MG Burnley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Chorley Group MG Burnley

  • Rating 5.0
    It was amazing.
  • Rating 5.0
    The service was good they were polite and proffessional both collecting the car and dropping it back off the did what was asked of them and explained things in detail A1 service
  • Rating 5.0
    Andrew starkie was absolutely amazing to deal with, he put me at ease and answered all my questions confidently. 10 out of 10!
  • Rating 4.0
    A great service.but the valeting is not great.
    Response from Chorley Group MG Burnley
    Dear Teresa B.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our service to be great. Your satisfaction is very important to us, and we strive to provide the best experience possible.

    We also appreciate your honest comments regarding the valeting. We are committed to improving every aspect of our service, and your input is invaluable in helping us achieve that. Please rest assured that we will look into this matter to ensure a better experience in the future.

    Thank you once again for your review and for choosing the Motability Scheme at Chorley Group Burnley MG. We look forward to serving you again soon.

    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    The salesman was extremely helpful and polite. Showed us the controls but assured us we could go back anytime if we needed any advice on the controls. Very nice person. Anne M
    Response from Chorley Group MG Burnley
    Dear Emma,

    Thank you for your kind review! We're delighted to hear that our salesman provided helpful and polite service, ensuring you felt comfortable with the controls. It’s great to know you’d feel welcome to return for any further advice!

    If you ever need anything, don’t hesitate to reach out. Enjoy your new car! 🚗✨

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very helpful and polite explained everything I needed to know
    Response from Chorley Group MG Burnley
    Dear Louisa,
    Thank you for your positive feedback! We’re glad to hear that you were happy with the service provided. If you need anything else, feel free to reach out. We look forward to serving you again in the future!
    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very good customer service was very good with us couldn’t of asked for a better person thank you
    Response from Chorley Group MG Burnley
    Hi Paul,
    Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 1.0
    Appalling
    Response from Chorley Group MG Burnley
    Dear Graham,
    We're sorry to hear about your experience. Please email us with more details so we can investigate this further and work towards resolving the issue for you. We take all feedback seriously and would like the opportunity to put things right.
    client.servicesteam@chorleygroup.co.uk

    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Andrew was really helpful and gave me a fab deal! Quick process ! Highly recommend 👌🏽
    Response from Chorley Group MG Burnley
    Dear Lauren,
    Thank you for your great review! We're so pleased to hear that Andrew was helpful and got you a fantastic deal. Enjoy your new car, and we appreciate your recommendation!

    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very nice was very helpful would recommend you to anyone thank you
    Response from Chorley Group MG Burnley
    Dear Janet,

    Thank you for your kind words and recommendation! We're so glad we could help. If you ever need anything, don’t hesitate to reach out. Enjoy your new car!

    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Efficient, polite and knowledgeable staff.
    Response from Chorley Group MG Burnley
    Hi Karen,
    Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Absolutely amazing Andrew starkie could not recommend him enough so helpful
    Response from Chorley Group MG Burnley
    Hi Gareth,
    Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Brilliant ,quite knowledable and went through everything easy and showed me what was what was what and how to use it
    Response from Chorley Group MG Burnley
    Dear Richard,

    Thank you for your wonderful feedback! We're delighted to hear that you had a brilliant experience and found the guidance helpful and easy to follow. Ensuring our customers feel confident and informed is our top priority, so it's great to know we achieved that for you.

    If you ever need any further assistance, don’t hesitate to reach out. Enjoy your vehicle!

    Best regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group

  • Rating 5.0
    Perfect
    Response from Chorley Group MG Burnley
    Dear Karlie
    Thank you for your positive feedback! We’re glad to hear that you were happy with the service provided. If you need anything else, feel free to reach out. We look forward to serving you again in the future!
    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Fantastic, 10/10 for all the help and knowledge of getting a car thank you
    Response from Chorley Group MG Burnley
    Dear Richard,
    We sincerely appreciate your positive review and the valuable feedback regarding our Burnley MG team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    All straightforward, Jack was very efficient, didn't take long at all, offered us a coffee. Asked me to check the car to see if I was happy with it. Then went through controls, no problem at all.
    Response from Chorley Group MG Burnley
    Dear Joyce,
    Thank you for your great review! We're delighted to hear that everything went smoothly and that Jack provided efficient and helpful service. It’s great to know you were happy with the car and the process. If you ever need anything, don’t hesitate to reach out. Enjoy your car!

    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Very reliable service, people were very nice
    Response from Chorley Group MG Burnley
    Dear Derek,
    We sincerely appreciate your positive review and the valuable feedback regarding our Burnley MG team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Gareth was very pleasant and knowledgeable
    Response from Chorley Group MG Burnley
    Hello Nadine,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the MG Team at Burnley.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    I was treated with respect and the hand over was really easy
    Response from Chorley Group MG Burnley
    Dear Shirley,
    We sincerely appreciate your positive review and the valuable feedback regarding our Burnley MG team. Your thoughts mean a lot to us.
    We eagerly anticipate the opportunity to welcome you back to our business in the near future.
    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group
  • Rating 5.0
    The staff are really friendly and helpful.
    Response from Chorley Group MG Burnley
    Dear Jason
    Thank you for your positive feedback! We’re glad to hear that you were happy with the service provided. If you need anything else, feel free to reach out. We look forward to serving you again in the future!
    Kind regards,
    Nicole Butcher
    Client Services Manager
    Chorley Group

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