Motability Scheme at Chorley Group Burnley MG

4.9
Rating 4.9
(95 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
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Welcome to Chorley Group Burnley MG

Burnley MG is an officially approved Motability partner, with trained, accredited Motability specialists on-site to help you chose the right Motability car to suit your lifestyle.

We're here to assist with any questions you might have about the Motability Scheme including your eligibility, what adaptations or modifications are available and arranging a date and time to get behind the wheel of any one of our new cars. We'll support you throughout the lifetime of your lease – including any routine services, MOTs or repairs work – all included as part of your Motability package.
Contact Chorley Group MG Burnley on 01282434300 to chat through your Motability options with our specialists.

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Contact information

Address
Westgate
Burnley BB11 1RY
GB
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Phone Number
Call Chorley Group MG Burnley on 01282 434300
01282 434300
01282 434300
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Steven Fell
  • Andrew Starkie
  • Daniel Goff
  • Gareth Small
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jason Slattery
  • Lyndsey Dickinson
  • Kaleighd Hodgkinson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chorley Group MG Burnley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Chorley Group MG Burnley

  • Rating 5.0
    The whole motability process was handled superbly by Andrew starkie he was polite and proffessional from start to finish explained everythung in detail and made the whole proccess nuce and smooth hes a credit to the company
    Response from Chorley Group MG Burnley
    Hello Iain,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the MG Team at Burnley and Andrew.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Great service
    Andrew starkie was professional and friendly.
    Response from Chorley Group MG Burnley
    Hello Sandra,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the Nissan Team at Burnley MG.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Really good service really helpful
    Response from Chorley Group MG Burnley
    Hi Lynda,
    Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Friendly helpful advice and explained everything excellent service
    Response from Chorley Group MG Burnley
    Hi Christine,
    Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Excellent service, couldn’t have been easier.
    Response from Chorley Group MG Burnley
    Hi Wayne,
    Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Professional service very happy
    Response from Chorley Group MG Burnley
    Hello John,
    I appreciate your feedback. Our commitment to treating customers with respect and maintaining professionalism is at the forefront of our values. I want to assure you that your 5-star review will be shared with the MG Team at Burnley.
    If you have any further comments or if there's anything else we can assist you with, feel free to reach out.
    Kind regards,
    Rachel Sharples
    Client Services Manager
    Chorley Group
  • Rating 5.0
    Courteous, thorough in explaining all options, speedy and reliable service. Knowledgeable salesman who went out of his way to ensure the right vehicle and fast turnaround. Pleasure to deal with.
    Response from Chorley Group MG Burnley
    Thank you very much Emma for leaving us a review. Customer feedback is extremely important to us, and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring!
    Many thanks
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Helpful and thanks
    Response from Chorley Group MG Burnley
    Hi Zakaria ,
    Thank you for your positive feedback regarding your experience at Chorley Group Burnley MG. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    They picked it up serviced it and dropped it off again, quick and hassle free thanks Chorley group of Burnley
    Response from Chorley Group MG Burnley
    Thank you John for the great review and the feedback on our Burnley MG Service team, we really appreciate it.
    We look forward to welcoming you back to the business again soon.
    Kind regards.
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Very helpful, polite and friendly. Picked car ip and returned it no problems
    Response from Chorley Group MG Burnley
    Thank you for your kind words - we're glad to have been of service!
    Best Wishes,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    perfect not too long or complicated
    Response from Chorley Group MG Burnley
    Thank you for your kind words Kenneth - we're glad to have been of service!
    Best Wishes,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Can't fault the service received,all questions answered quickly and politely,couldn't have wished for better service
    Response from Chorley Group MG Burnley
    Thank you for the great review Gary and the feedback on our Burnley MG team, we really appreciate it.
    We look forward to welcoming you back to the business again soon.
    Kind regards.
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Great experience. Very pleasant sales man Daniel. Explained everything thoroughly. Shown around the car and how everything works. Given plenty of opportunity to ask questions. Over all a very pleasant experience from start to finish.
    Response from Chorley Group MG Burnley
    Hi Finlay,
    Wow what a fabulous review for Daniel and the Burnley team. We truly appreciate your 5 Stars and will make sure the team get a copy. As a family business we pride ourselves on the friendly, hassle free, no pressure car buying experience and it's great to read this is how you felt. We're here if you need anything and keep on enjoying your new car.
    Best Wishes,
    Kind Regards,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Excellent service as always
    Response from Chorley Group MG Burnley
    Thank you for the great review Thomas and the feedback on our Burnley MG team, we really appreciate it.
    We look forward to welcoming you back to the business again soon.
    Kind regards.
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    My experience
    Response from Chorley Group MG Burnley
    Thank you for the great review and the feedback on our Burnley MG team Fiona, we really appreciate it.
    We look forward to welcoming you back to the business again soon.
    Kind regards.
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Fantastic car fantastic service from MG Chorley
    Response from Chorley Group MG Burnley
    Thank you for the great review and the feedback on MG Burnley, we really appreciate it. We look forward to welcoming you back to the business again soon.
    Kind regards.
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Fantastic in every way
    Response from Chorley Group MG Burnley
    Thank you for your kind words Jane- we're glad to have been of service!
    Happy Motoring
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    All good very helpful, smooth handover would highly recommend 👍👍👌👌
    Response from Chorley Group MG Burnley
    Hi Stephen, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with the Burnley MG team we hope to see you again soon!
    Happy Motoring,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Helpful
    Response from Chorley Group MG Burnley
    Thank you for your high star rating.
    Best Wishes,
    Rachel Sharples
    Customer Experience Manager
    Chorley Group
  • Rating 5.0
    Very good customer service. No hard sell left alone for long enough to make a decision. Very professional.
    Response from Chorley Group MG Burnley
    Thank you for the great review Finlay! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards.
    Rachel Sharples
    Customer Experience Manager
    Chorley Group

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