Motability Scheme at Trustford Carlisle
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Grearshill Road
Kingstown Industrial Estate
Carlisle CA3 0ET
GB
Phone Number
Call Trustford Carlisle on 01228 580171
01228 580171
Website
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Amanda Jones
- Adam Ruddick
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- George Johnstone
- Thomas Brown
- Melissa Anderson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Trustford Carlisle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Trustford Carlisle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Trustford Carlisle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Trustford Carlisle on 01228580171 to make an appointment with our Motability Scheme specialist.
Reviews at Trustford Carlisle
- Rating 5.0Apr 16, 2025Dealer was kind and friendly and went through everything. Only had to wait four days for the car from ford
- Rating 5.0Apr 14, 2025Very professional and seems like a sound bloke. Only had to wait 4 days for the carResponse from Trustford CarlisleApr 15, 2025Hello Craig B.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service professional and that your wait time for the car was just four days. Our team at TrustFord Carlisle is dedicated to providing efficient and friendly service, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Carlisle Team - Rating 5.0Apr 8, 2025Connor was my Salemsn and what a lovely and helpful young man he is.
The whole experience was so smooth. Connor kept in contact via phone and by email from ordering the car and even called me a couple of days after I had collected my car, just to make sure everything was ok.
When I collected the car there was a lovely sign saying Mrs Greggan Happy New Car Day…. It’s something that probably only took a couple of minutes to print out, but it just put the hugest smile on my face.
When collecting the car Connor took the time to show me the inside of the vehicle and explain how everything worked and was happy to answer any questions that I had.
All in all an excellent experience.Response from Trustford CarlisleApr 9, 2025Hi Michelle, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Connor receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet - Rating 5.0Apr 7, 2025They were very helpful ,explained every thing to me ,so friendly.Response from Trustford CarlisleApr 8, 2025Hi Sharon, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Carlisle, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Apr 2, 2025Great serviceResponse from Trustford CarlisleApr 2, 2025Hello Glenda. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Mar 17, 2025All experience was very positive ,friendly staff ,easy process to go through.Response from Trustford CarlisleMar 17, 2025Hello Sharon, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Feb 28, 2025A seamless experience & very quick, the video of the service & the repair was an extra added touch which I appreciated. Would have no problems in recommending to anyone.Response from Trustford CarlisleFeb 28, 2025Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
- Rating 5.0Feb 21, 2025Excellent. Very helpful and answered all my questionsResponse from Trustford CarlisleFeb 21, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 20, 2025Absolutely fantastic service, Adam who dealt with us was brilliantResponse from Trustford CarlisleFeb 21, 2025Thank you for choosing us for your Motability car, and we are pleased that Adam was able to give you an excellent service. We look forward to seeing you again soon.
- Rating 5.0Feb 19, 2025Brilliant service well done AdamResponse from Trustford CarlisleFeb 20, 2025Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 11, 2025ExcellentResponse from Trustford CarlisleFeb 12, 2025We're thrilled to see that you enjoyed your visit at Trustford Carlisle
- Rating 5.0Feb 10, 2025Adam was very helpful, good knowledge and non pushy, a pleasure to deal with.Response from Trustford CarlisleFeb 11, 2025Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 31, 2025Excellent serviceResponse from Trustford CarlisleJan 31, 2025Hello Christina. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Jan 27, 2025Kept informed from order to collection 5* to Adam who was excellent would recommend trustford CarlisleResponse from Trustford CarlisleJan 27, 2025Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Oct 31, 2024Extremely helpful.
Made the process easy to understand.
First class.Response from Trustford CarlisleOct 31, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon. - Rating 5.0Oct 30, 2024Very good service pleasant polite people got courtesy call from service lady really nice to se if everything is all ok any problems to get in touch with themResponse from Trustford CarlisleOct 31, 2024Thank you for your high star rating.
- Rating 5.0Oct 18, 2024Connor was very helpful during our visit to the Carlisle branch of ford and has kept us updated with the processResponse from Trustford CarlisleOct 21, 2024Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Connor receives the recognition he deserves and forward this to the management for you. Thank you Janet
- Rating 5.0Oct 2, 2024Adam was very good everything went smoothly good handover.Response from Trustford CarlisleOct 3, 2024Hi Anthony, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Adam, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Oct 2, 2024Very happy, picked the car up and dropping it off, enjoyed the videoResponse from Trustford CarlisleOct 3, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 27, 2024Very good. Team members were polite, friendly, knowledgeable, informative and professionalResponse from Trustford CarlisleSep 30, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at TrustFord Carlisle. Our team always strives to provide friendly and thorough service, and it's great to know that we met your expectations. We're also pleased that the wait time for your car was minimal. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Carlisle Team