Motability Scheme at Trustford Carlisle
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Grearshill Road
Kingstown Industrial Estate
Carlisle CA3 0ET
GB
Phone Number
Call Trustford Carlisle on 01228 580171
01228 580171
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00Toggle Hours
Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Motability Scheme specialists:
- Amanda Jones
- Rowan Bruce-Gormley
- Simon Sauntson
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
Motability service specialists:
- George Johnstone
- Thomas Brown
- Melissa Anderson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Trustford Carlisle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Trustford Carlisle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Trustford Carlisle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Trustford Carlisle on 01228580171 to make an appointment with our Motability Scheme specialist.
Reviews at Trustford Carlisle
- Rating 5.0Apr 5, 2024Fantastic.quick and easyResponse from Trustford CarlisleApr 6, 2024Thank you for the great review and the feedback on TrustFord Carlisle, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Apr 5, 2024I found them very helpful when looking for a new car and clean well dress and to talk too also well done would recommend Trustford to anyone that’s looking for new Motability carResponse from Trustford CarlisleApr 6, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Mar 28, 2024Great service thank youResponse from Trustford CarlisleMar 28, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 25, 2024Great service the team are so helpful well mannered polite and very caring from trust ford CarlisleResponse from Trustford CarlisleMar 25, 2024Thank you so much for your kind words! We are so happy to hear that TrustFord Carlisle were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 27, 2024Good drop off and delivery service great video walk around of the car while servicingResponse from Trustford CarlisleFeb 27, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Feb 26, 2024Very good staffResponse from Trustford CarlisleFeb 26, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 2.0Feb 26, 2024The car is still stating it has an emergency call malfunction & it is due a service.
They didn’t have the part to repair the shocker despite my stating this needed doing when I booked the car in.
A little disappointed to find the car hadn’t been valeted insideResponse from Trustford CarlisleFeb 26, 2024Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. - Rating 5.0Jan 11, 2024All very goodResponse from Trustford CarlisleJan 11, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 28, 2023All good.Response from Trustford CarlisleApr 5, 2024We are so happy to hear you had such a great experience.
- Rating 5.0Dec 11, 2023Excellent service from Rowan and the team. Would definitely recommend.Response from Trustford CarlisleApr 5, 2024Thank you for taking the time to leave us this great 5 star review Brett! Kind regards,
- Rating 5.0Nov 27, 2023Great people to deal with. They made the whole process painless.Response from Trustford CarlisleApr 5, 2024Thank you for your high star rating John.
- Rating 5.0Nov 20, 2023Excellent knowledge from Amanda who explained the whole procedure from beginning to end.Response from Trustford CarlisleApr 5, 2024We're thrilled to see that you enjoyed your visit at TrustFord Carlisle
- Rating 5.0Nov 20, 2023Wonderful service, Amanda talked us through what would happen. Very professional and lovely.Response from Trustford CarlisleApr 5, 2024Thank you for your high star rating Kathleen.
- Rating 5.0Nov 17, 2023Great customer service and 10out 10 Amanda was great in all aspects of helping me with my new car which I’m very pleased with thank you very much.Response from Trustford CarlisleApr 5, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Amanda receives the recognition she deserves. Many thanks
- Rating 5.0Nov 2, 2023Very helpfulResponse from Trustford CarlisleApr 5, 2024We pride ourselves on our customer services Thank you for your review Paul
- Rating 5.0Oct 25, 2023Brilliant from the start to the end of the application.Response from Trustford CarlisleApr 5, 2024Thank you for taking the time to leave us this great 5 star review John! Kind regards,
- Rating 5.0Oct 24, 2023Professional & friendly team Amanda explained everything in detail for me excellent customer service.Response from Trustford CarlisleApr 5, 2024We are so happy to hear you had such a great experience.
- Rating 5.0Oct 23, 2023Very helpful , politeResponse from Trustford CarlisleApr 5, 2024We pride ourselves on our customer services and are so happy to hear your were pleased with your visit.
- Rating 5.0Oct 19, 2023Absolutely brilliant kept me updated along the way staff were very accommodating and helpful definatly recommend them.Response from Trustford CarlisleApr 5, 2024Thank you for taking the time to leave us this great 5 star review Andrew! Kind regards,
- Rating 5.0Oct 11, 2023Great customer service really friendly and explained everything to meResponse from Trustford CarlisleApr 5, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.