Motability Scheme at Trustford Carlisle

Motability Scheme at Trustford Carlisle

4.8
Rating 4.8
(37 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Grearshill Road
Kingstown Industrial Estate
Carlisle CA3 0ET
GB
Phone Number
Call Trustford Carlisle on 01228 580171
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Amanda Jones
  • Rowan Bruce-Gormley
  • Simon Sauntson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • George Johnstone
  • Thomas Brown
  • Melissa Anderson
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Trustford Carlisle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Trustford Carlisle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Trustford Carlisle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Trustford Carlisle on 01228580171 to make an appointment with our Motability Scheme specialist.

Reviews at Trustford Carlisle

  • Rating 5.0
    Adam was very good everything went smoothly good handover.
    Response from Trustford Carlisle
    Hi Anthony, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Adam, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very happy, picked the car up and dropping it off, enjoyed the video
    Response from Trustford Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good. Team members were polite, friendly, knowledgeable, informative and professional
    Response from Trustford Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Car was collected and returned which as a carer meant my wife wasn't left alone excellent service thank you
    Response from Trustford Carlisle
    Hello Sandra, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    5*
    Response from Trustford Carlisle
    Thank you for your high star rating.
  • Rating 4.0
    Was happy with motability scheme at trustford when they service my car
    Response from Trustford Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Everything done as it should be. Video health check useful. Staff very friendly and courteous. Happy to go there again.
    Thanks.
    Response from Trustford Carlisle
    Hello Kathleen, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    All good
    Response from Trustford Carlisle
    Hello Duncan S.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Quick friendly and professional
    Response from Trustford Carlisle
    Hi Gemma, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Trustford Carlisle, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Great as usual the mobility tea are always on the ball thanks.
    Response from Trustford Carlisle
    Thank you so much for your kind words! We are so happy to hear that TrustFord Carlisle were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Fantastic.quick and easy
    Response from Trustford Carlisle
    Thank you for the great review and the feedback on TrustFord Carlisle, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    I found them very helpful when looking for a new car and clean well dress and to talk too also well done would recommend Trustford to anyone that’s looking for new Motability car
    Response from Trustford Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Great service thank you
    Response from Trustford Carlisle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service the team are so helpful well mannered polite and very caring from trust ford Carlisle
    Response from Trustford Carlisle
    Thank you so much for your kind words! We are so happy to hear that TrustFord Carlisle were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Good drop off and delivery service great video walk around of the car while servicing
    Response from Trustford Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Very good staff
    Response from Trustford Carlisle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 2.0
    The car is still stating it has an emergency call malfunction & it is due a service.
    They didn’t have the part to repair the shocker despite my stating this needed doing when I booked the car in.
    A little disappointed to find the car hadn’t been valeted inside
    Response from Trustford Carlisle
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    All very good
    Response from Trustford Carlisle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    All good.
    Response from Trustford Carlisle
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Excellent service from Rowan and the team. Would definitely recommend.
    Response from Trustford Carlisle
    Thank you for taking the time to leave us this great 5 star review Brett! Kind regards,

Similar Motability Scheme dealers