The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Service centre details 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 08:45 - 20:00 09:00 - 17:00 11:00 - 17:00Toggle Hours
|Day of the Week||Opening hours|
|Monday||08:45 - 20:00|
|Tuesday||08:45 - 20:00|
|Wednesday||08:45 - 20:00|
|Thursday||08:45 - 20:00|
|Friday||08:45 - 20:00|
|Saturday||09:00 - 17:00|
|Sunday||11:00 - 17:00|
Motability service specialists:
- Graeme Tyson
- Nathan Oldfield
- Kelly Sharpe
Accessibility features at Arnold Clark Ford Carlisle
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Arnold Clark Ford Carlisle
Our trained Motability specialists are here to support you throughout the duration of your lease.
Arnold Clark Ford Carlisle can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Arnold Clark Ford Carlisle on 01228279153 to make an appointment with our Motability specialist.
- Rating 5.0Jun 25, 2022Good customer service
Response from Arnold Clark Ford CarlisleJun 27, 2022Thank you, Margaret!
We strive to provide excellent service for each of our customers and it’s great to hear this was reflected during your visit.
- Rating 1.0Jun 15, 2022Not happy asked new oil and oil filter as going wales in 2 weeks on my app says my fule life on %12Response from Arnold Clark Ford CarlisleJun 16, 2022Hi Jake,
Thanks for your review. I'm sorry you've been let down here. Please feel free to call or pop by to discuss this further with the Service Manager at your branch. I know they'll do all they can to put things right.
- Rating 5.0Jun 7, 2022Very smooth handoverjimcResponse from Arnold Clark Ford CarlisleJun 8, 2022We're really glad we could make your visit to the branch such a great experience
- Rating 5.0May 25, 2022absolutely brilliant customer service...kept up to date with what they were doing with my car...and very professional from start to finishResponse from Arnold Clark Ford CarlisleMay 26, 2022Glad to hear you were happy with the service, Gerald. Thanks for your five-star rating.
- Rating 5.0May 3, 2022Good service Jamie good salesman very pleasantResponse from Arnold Clark Ford CarlisleMay 5, 2022Thanks so much for your review, Ian. We are happy we could help.
- Rating 5.0Apr 28, 2022Lee was Fantastic he collected my car and brought it back first classResponse from Arnold Clark Ford CarlisleApr 29, 2022Thanks for this five-star review Lee! We're delighted Lee could help. If you need us again, you know where to find us.
- Rating 5.0Apr 11, 2022Simon was absolutely excellent to deal with, so helpful throughout the entire process, from placing my order, sorting adaptations and then collecting my car. So happy with this service!Response from Arnold Clark Ford CarlisleApr 12, 2022It's great to hear that you had such a good experience with Simon, Abby. Thank you for sharing your review.
- Rating 3.0Apr 8, 2022Went 4 days without a car just for two tyresResponse from Arnold Clark Ford CarlisleApr 11, 2022Thank you for your review, Harry. I'm sorry it took longer than expected. I hope our team were able to get things sorted in the end.
- Rating 5.0Apr 7, 2022Everything was good on time and car was very clean thanksResponse from Arnold Clark Ford CarlisleApr 8, 2022Thank you for sharing your positive experience, Keith. See you next time.