Motability Scheme at Sytner Mercedes-Benz Carlisle

Motability Scheme at Sytner Mercedes-Benz Carlisle

4.9
Rating 4.9
(32 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Spellar Way
Kingmoor Park East
Carlisle CA6 4SQ
GB
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Phone Number
Call Sytner Mercedes-Benz Carlisle on 01228 541111
01228 541111
01228 541111
Website

Visit dealer website

Email

mercedes-benz.carlisle@sytner.co.uk

Feedback

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Diana Unsworth
  • Kingsley Grandison
  • Adam Scott
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Diane Douglas
  • Jessica Mills
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz Carlisle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz Carlisle

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Sytner Mercedes-Benz Carlisle can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Sytner Mercedes-Benz Carlisle on 01228541111 to make an appointment with our Motability specialist.

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Reviews at Sytner Mercedes-Benz Carlisle

  • Rating 5.0
    An outstanding dealership, with plenty of parking, and knowledgeable staff. The drivers rest area for coffees and biscuits is one of the best in the business. So glad I've changed to Mercedes!!
    Response from Sytner Mercedes-Benz Carlisle
    Dear Kevin,

    Thank you so much for submitting your wonderful review! I'm absolutely thrilled to learn that you've had such a positive experience here at Mercedes-Benz Carlisle. It's great to know that you appreciated our ample parking facilities and found our colleagues to be knowledgeable. I'm also delighted that you enjoyed our lounge area with coffees and biscuits. Your total satisfaction is our top priority, and the team and I are delighted to have you as part of the Mercedes-Benz of Carlisle family.

    If there is anything further we can support you with, please don't hesitate to reach out. Wishing you many miles of safe and happy motoring!

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Had a great experience , my salesperson was Adam Scott who i would highly recommend, he was very helpful, professional and kept me in touch throughout the whole process
    Response from Sytner Mercedes-Benz Carlisle
    Hello Shaun,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great experience and that Adam Scott was able to assist you so effectively. It's wonderful to know that he was helpful, professional, and kept you informed throughout the entire process. Your recommendation means a lot to us, and we truly appreciate your kind words.

    If there's anything further we can assist you with in the future, please don't hesitate to reach out.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Our experience at Mercedes Benz Carlisle was first class. Our sales executive Adam Scott was very knowledgeable and very helpful. Nothing was any trouble and he kept us updated every step of the way. We would not hesitate in recommending him and the team at Mercedes Benz Carlisle.
    Response from Sytner Mercedes-Benz Carlisle
    Dear Imelda,

    Thank you so much for taking the time to share your wonderful experience at Mercedes-Benz Carlisle. We are thrilled to hear that Adam Scott and our team provided you with first-class service and kept you informed throughout the process. Your kind words and recommendation mean a lot to us. We strive to ensure every customer has a seamless and enjoyable experience, and it’s rewarding to know we achieved that with you. We look forward to welcoming you back in the future.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Kingsley was superb! Thank you!
    Response from Sytner Mercedes-Benz Carlisle
    Hello Alisdair

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Kingsley provided you with superb service. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you to Mercedes-Benz Carlisle again in the not too distant future.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Adam helped us understand the motability scheme.
    Excellent service and amazing service.
    Many thanks Steve and Amanda
    Response from Sytner Mercedes-Benz Carlisle
    Hello Steven, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Carlisle, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Everything was very straightforward and the provision of a courtesy car was much appreciated. I highly recommend the dealership.
    Response from Sytner Mercedes-Benz Carlisle
    Hello Marita, Thank you for sharing your fabulous 5* review for the team here at Mercedes-Benz of Carlisle, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time. Kind regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Very friendly and helpful
    Response from Sytner Mercedes-Benz Carlisle
    Hi Dawn, I am delighted to learn that your recent visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time out to share your fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind Regards, Nicola Lee, Divisional Customer Experience Manager
  • Rating 5.0
    Mr David Scott
    Excellent customer service
    Response from Sytner Mercedes-Benz Carlisle
    Hello David, We are delighted to hear that you had a great experience with us at Mercedes-Benz of Carlisle. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for taking the time to share your experience. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    First class service and attention as always and always a very warm welcome 5 star
    Response from Sytner Mercedes-Benz Carlisle
    Good morning George, We are delighted to hear that you've had another great experience with us here at Mercedes-Benz of Carlisle. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for taking the time out to share your experience. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Great customer service
    Response from Sytner Mercedes-Benz Carlisle
    Hello Jennifer, Thank you for sharing your fantastic 5* review for the team here at Mercedes-Benz of Carlisle, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Friendly helpful and accommodating when I was slightly late.
    Response from Sytner Mercedes-Benz Carlisle
    Hello Stewart, We are delighted to learn that you've had a great experience with us here at Mercedes-Benz of Carlisle. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to welcoming you again next time! Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Amazing experience as always.
    Fast reliable and very attentive Always leave reassured knowing car is safe.
    Response from Sytner Mercedes-Benz Carlisle
    Hello David, We are delighted to hear that you had a great experience with us here at Mercedes-Benz of Carlisle. We strive to provide our customers with the highest level of service and we are pleased that we were able to meet your expectations. We value your feedback and we look forward to seeing you again soon. Thank you for taking the time to share your experience. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Service was very good
    Response from Sytner Mercedes-Benz Carlisle
    Hello Helen, Thank you very much for sharing your lovely review following your recent visit to Mercedes-Benz of Carlisle. I'm so pleased to hear that you received good service from our team as this is something that we pride ourselves on. Please do let us know if there is anything we can support you on in the future, we are always here to welcome you back. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Excellent customer service
    Response from Sytner Mercedes-Benz Carlisle
    Hello David, Thank you for your lovely feedback and amazing 5* rating. Your satisfaction is important to us and the team and I thank you for sharing your experience. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Very good customer service
    Response from Sytner Mercedes-Benz Carlisle
    Good morning John, Thank you for sharing your fabulous 5* rating and review for Mercedes-Benz of Carlisle, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time! Best regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Very good service and polite
    Response from Sytner Mercedes-Benz Carlisle
    Good morning Brenda, Thank you for submitting a fabulous 5* rating for Mercedes-Benz of Carlisle, your feedback is important to us and it is very much appreciated. Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Great service
    Response from Sytner Mercedes-Benz Carlisle
    Hello Kane, Thank you for sharing your feedback for the team here at Mercedes-Benz of Carlisle, your comments are incredibly important to us and are very much appreciate. Have a great weekend! Kind regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Very professional great service
    Response from Sytner Mercedes-Benz Carlisle
    Hello Elizabeth, Thank you for your fabulous 5* rating and review for the team here at Mercedes-Benz of Carlisle, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 5.0
    Brilliant as usual
    Response from Sytner Mercedes-Benz Carlisle
    Hello Marion, Thank you so much for your valued feedback and the fantastic 5* rating, it is much appreciated. I will share your positive comments with our team for recognition. We look forward to being of continued support and to welcoming you back to our dealership in the future. Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    1st class service and courtesy unbeatable
    Response from Sytner Mercedes-Benz Carlisle
    Hello George, Thank you for leaving an excellent 5* rating for Mercedes-Benz of Carlisle, the team and I are really grateful and appreciate you taking the time to do so. If there is anything further we could help with, please don't hesitate to get in touch. Kind regards, Nicola Lee - Divisional Customer Experience Manager

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