Motability Scheme at Lookers Vauxhall Chester

4.8
Rating 4.8
(342 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
302 Sealand Road
Chester CH1 4LQ
GB
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Phone Number
Call Lookers Vauxhall Chester on 01244 394300
01244 394300
01244 394300
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Diane Jones
  • Andrew Kelly
  • Sebastian Kuczynski
  • Luke Edwards
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Antoni Glover
  • Mark Axon
  • Olivia Doyle
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Vauxhall Chester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Vauxhall Chester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Vauxhall Chester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Vauxhall Chester on 01244394300 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Vauxhall Chester

  • Rating 5.0
    Excellent service
  • Rating 5.0
    Great
    Response from Lookers Vauxhall Chester
    Hello Daniel A.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with us at Lookers Vauxhall Chester. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Vauxhall Chester Team
  • Rating 4.0
    Very helpful
    Response from Lookers Vauxhall Chester
    Hello James,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our service very helpful. Your feedback is incredibly valuable to us as we strive to provide the best possible experience for our customers. If there's anything more we can do to improve your experience or if you have any further suggestions, please feel free to let us know. We look forward to welcoming you back to Lookers Vauxhall Chester in the future.

    Best regards,
    The Motability Scheme Team at Lookers Vauxhall Chester
  • Rating 5.0
    Excellent from start to finish. Explained everything
    Response from Lookers Vauxhall Chester
    Dear Lynne L.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with us was excellent from start to finish and that everything was explained clearly. Your satisfaction is our top priority, and your feedback motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Vauxhall Chester Team
  • Rating 5.0
    They was very easy to deal with and very kind
    Response from Lookers Vauxhall Chester
    Hello Ian J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team easy to deal with and kind. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Vauxhall Chester.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 4.0
    Very helpful told us every thing we needed to know,very nice and polite
    Response from Lookers Vauxhall Chester
    Hello Daniel S.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our team helpful and informative during your visit. It's great to know that you had a positive experience with our service. If there's anything more we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Vauxhall Chester in the future.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Diane went through everything regarding the car and showed me all aspects of the interior. She also put me at ease as I was a little nervous driving a new car.
    Thank you so much.
    Response from Lookers Vauxhall Chester
    Dear Gillian S.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Diane was able to assist you effectively and make you feel comfortable with your new car. It's great to know that she could help ease your nerves and provide a thorough overview of the vehicle's features. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Vauxhall Chester Team
  • Rating 5.0
    Helpful, truthful, replied quickly
    Response from Lookers Vauxhall Chester
    Hello Joanne N.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our service helpful, truthful, and prompt. At Lookers Vauxhall Chester, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Vauxhall Chester Team
  • Rating 5.0
    Excellent service fantastic staff mobility saleswoman fantastic
    Response from Lookers Vauxhall Chester
    Dear Lynn W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and that our staff, especially our mobility saleswoman, made a fantastic impression. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Vauxhall Chester.

    Best regards,

    The Motability Scheme Team at Lookers Vauxhall Chester
  • Rating 5.0
    Excellent customer service. Everything was ready it was a case of signing paperwork and being shown the courtesy car. Would highly recommend to family and friends
    Response from Lookers Vauxhall Chester
    Hello Aimee,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service and that everything was ready for you. It's great to know that the process was smooth and that you would recommend us to your family and friends. Your feedback means a lot to us, and we look forward to assisting you again in the future.

    Best regards,
    The Lookers Vauxhall Chester Team
  • Rating 5.0
    Diane was very helpful and professional and explained everything so we could understand highly recommend this dealer
    Response from Lookers Vauxhall Chester
    Hello Lee B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Diane was able to assist you in a helpful and professional manner. It's great to know that everything was explained clearly and that you had a positive experience with us. Your recommendation means a lot, and we truly appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Vauxhall Chester.

    Best regards,
    The Lookers Vauxhall Chester Team
  • Rating 5.0
    Fantastic
    Response from Lookers Vauxhall Chester
    Hello Tracey,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a positive experience with us at Lookers Vauxhall Chester. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Vauxhall Chester Team
  • Rating 5.0
    Very easy and straightforward process. Diane Jones as always was very helpful.
    Response from Lookers Vauxhall Chester
    Dear Caroline M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found the process easy and straightforward. Diane Jones is indeed a valuable member of our team, and we are delighted to know she was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Vauxhall Chester Team
  • Rating 1.0
    Booked in for 8am,had to sit and wait till 11-10 am,not good service
    Response from Lookers Vauxhall Chester
    Dear Gwyn J.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and the inconvenience caused by the delay in service. We strive to provide timely and efficient service to all our customers, and it is clear we fell short in your case.

    Please be assured that your feedback is important to us, and we are taking steps to address the issue to prevent it from happening in the future. If there is anything further we can do to assist you or if you would like to discuss this matter in more detail, please feel free to reach out to us directly.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Kind regards,

    Caitlin
    Lookers Vauxhall Chester Team
  • Rating 5.0
    The guy was very, very helpful, lovely personality. I definitely would recommend him 10 out of 10.
    Response from Lookers Vauxhall Chester
    Dear Joyce C.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team member. It's fantastic to know that his helpfulness and lovely personality made your visit memorable. Your recommendation and perfect rating mean a lot to us. We are committed to providing excellent service to all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Lookers Vauxhall Chester
  • Rating 5.0
    I would like to thank Andy Kelly who did all the hard work
    Response from Lookers Vauxhall Chester
    Dear Cole A.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Andy Kelly was able to assist you effectively and make your experience with us a positive one. Your feedback is greatly appreciated and will be shared with Andy and the rest of our team. We are committed to providing excellent service and it’s always rewarding to know when we have succeeded. If there is anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Lookers Vauxhall Chester Team
  • Rating 5.0
    The Motability dealer Diane was very professional when picking up the new car. She kept me up to date throughout from ordering to collection
    Response from Lookers Vauxhall Chester
    Dear Sharon B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Diane during the process of picking up your new car. It’s fantastic to know that she kept you well-informed from ordering to collection and provided you with professional service.

    Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Lookers Vauxhall Chester.

    Best regards,

    Ann
    Customer Advisor
    Lookers Vauxhall Chester
  • Rating 5.0
    Very friendly, helpful and patient with us. Totally recommend this dealership.
    Response from Lookers Vauxhall Chester
    Hello Sarah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly, helpful, and patient during your visit. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience at Lookers Vauxhall Chester. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Vauxhall Chester Team
  • Rating 5.0
    Very good friendly service.
    Response from Lookers Vauxhall Chester
    Hello Catherine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our friendly service. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Vauxhall Chester.

    Best regards,
    The Motability Scheme Team at Lookers Vauxhall Chester
  • Rating 5.0
    Staff were very friendly & helpful
    Response from Lookers Vauxhall Chester
    Hello Sarah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful during your visit. Providing excellent service is our top priority, and your feedback is a great encouragement to our team.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Vauxhall Chester in the future.

    Best regards,

    Ann
    Lookers Vauxhall Chester Team

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