Motability Scheme at Lookers Renault Chester

4.9
Rating 4.9
(155 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
302 Sealand Road
Chester CH1 4LQ
GB
Get directions
Phone Number
Call Lookers Renault Chester on 01244 390009
01244 390009
01244 390009
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Diane Jones
  • Brett Davies
  • Craig Phillips
  • Darren Davis
  • Samuel Jones
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Tracey Davies
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Renault Chester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Renault Chester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Renault Chester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Renault Chester on 01244390009 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Renault Chester

  • Rating 5.0
    Brett was so personable, took my concerns seriously, empathised with me and gave me clear and concise communication and what I liked best was there was no ambiguity in what he said, I really appreciate that candour and he’s a great bloke and a credit to Renault!
    Response from Lookers Renault Chester
    Dear Thomas J.,

    Thank you so much for taking the time to share your positive experience with us at Lookers Renault Chester. We are thrilled to hear that Brett was able to address your concerns with empathy and clear communication. It's wonderful to know that his candour and personable approach made a difference during your visit. We are proud to have Brett as part of our team, and your kind words will certainly be shared with him.

    Your feedback is invaluable to us, and we are delighted to have earned a 5-star rating from you. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Ann Scott
    Lookers Renault Chester Team
  • Rating 5.0
    Great
    Response from Lookers Renault Chester
    Hello Paul,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with us at Lookers Renault Chester. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Renault Chester Team
  • Rating 5.0
    Polite and on schedule very happy with service.
    Response from Lookers Renault Chester
    Dear Jayne A.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you were very happy with our service and found our team to be polite and on schedule. Your satisfaction is our top priority, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Renault Chester.

    Best regards,
    Lookers Renault Chester Team
  • Rating 5.0
    Darren provided exceptional customer service from start to finish. He was attentive, informative, and genuinely cared about making sure we were comfortable with every decision. Nothing was too much trouble, and he made the entire experience stress-free. A real credit to Renault.
    Response from Lookers Renault Chester
    Dear Arabella M.,

    Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear about your positive experience with Darren at Lookers Renault Chester. Providing exceptional customer service is our top priority, and it’s gratifying to know that Darren made your experience stress-free and comfortable. Your kind words are a great encouragement to him and our entire team. We truly appreciate your support and look forward to serving you again in the future.

    Best regards,

    The Lookers Renault Chester Team
  • Rating 5.0
    I had an excellent experience with Renault Lookers Chester on the Motability scheme. Brett’s customer service was outstanding, friendly, professional, and made me feel completely at ease throughout. One of the best customer service experiences I’ve had. Brett is a credit to Renault Chester.
    Response from Lookers Renault Chester
    Hello Holly J.,

    Thank you so much for taking the time to share your wonderful experience with us at Lookers Renault Chester. We are thrilled to hear that Brett provided you with outstanding service and made you feel at ease throughout your visit. Your kind words and perfect rating mean a lot to us, and we are delighted to know that Brett contributed to making your experience one of the best you've had.

    We truly appreciate your feedback and look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    The Lookers Renault Chester Team
  • Rating 5.0
    Brett at Renault was excellent throughout the whole process from beginning to end.
    Response from Lookers Renault Chester
    Hello Nicola J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Brett provided you with excellent service throughout your experience with us at Lookers Renault Chester. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Renault Chester Team
  • Rating 5.0
    Brett was so helpful when it came to choosing our Motability car. Lovely man who made the whole process simple and enjoyable.
    Response from Lookers Renault Chester
    Hello Aidan,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Brett was able to assist you effectively in choosing your Motability car and that you found the process both simple and enjoyable. It's always our aim to provide excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Lookers Renault Chester Team
  • Rating 5.0
    Very efficient and welcoming
    Response from Lookers Renault Chester
    Hello Margaret,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and welcoming. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Renault Chester.

    Best regards,

    Ann Scott
    Lookers Renault Chester Team
  • Rating 5.0
    They were really good lovely woman on the front counter. a mechanic sent me a video to show me everything. Look fine really happy.
    Response from Lookers Renault Chester
    Dear Lynda G.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Lookers Renault Chester. It's great to know that our front counter staff and mechanics were able to assist you effectively and that you found the video helpful. Your satisfaction is our top priority, and your feedback is truly appreciated. We look forward to serving you again in the future!

    Best regards,
    The Lookers Renault Chester Team
  • Rating 5.0
    Brett was incredibly helpful
    Response from Lookers Renault Chester
    Dear Nicola J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Brett was able to provide you with the helpful service you deserve. Your feedback is incredibly valuable to us, and it’s great to know that your experience at Lookers Renault Chester met your expectations.

    If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Kind and helpful
    Response from Lookers Renault Chester
    Dear Kayleigh,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service kind and helpful. At Lookers Renault Chester, we strive to provide the best possible experience for all our customers, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Renault Chester Team
  • Rating 4.0
    Thank you
    Response from Lookers Renault Chester
    Hello Deborah,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with us at Lookers Renault Chester. Your feedback is incredibly valuable, and we're always striving to improve our services. If there's anything specific you think we could do better or if you have any further comments, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    The Lookers Renault Chester Team
  • Rating 5.0
    He is a very helpful man help me set up my mobility on my phone sorted out everything for him. Very nice man and very respectful.
    Response from Lookers Renault Chester
    Dear Joanne G.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team member. It's great to know that he was able to assist you in setting up your mobility on your phone and that you found him to be both helpful and respectful. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Lookers Renault Chester
  • Rating 5.0
    All good. 👍
    Response from Lookers Renault Chester
    Hello Elizabeth,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us at Lookers Renault Chester. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Renault Chester Team
  • Rating 5.0
    Excellent communication, car also washed and hoovered, excellent service
    Response from Lookers Renault Chester
    Dear Robert W.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you were pleased with the communication and the service you received, including the car wash and hoover. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for all our customers. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Lookers Renault Chester.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    I have always had the best experience with Renault chester. From applying for my car to issues iv had. They have been fantastic to deal with
    Response from Lookers Renault Chester
    Hello Kerry S.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you have consistently had the best experience with Lookers Renault Chester. Our team is dedicated to providing exceptional service, and it’s fantastic to know that we have been able to assist you effectively from the application process to addressing any issues you’ve encountered.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there’s anything more we can do for you in the future, please don’t hesitate to reach out.

    Best regards,

    The Lookers Renault Chester Team
  • Rating 5.0
    I took the car for it's first service and everything was dealt with impeccably, I was even able to collect earlier than anticipated
    Response from Lookers Renault Chester
    Dear Alan W.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your car's first service went smoothly and that we were able to exceed your expectations by having it ready earlier than anticipated. Your satisfaction is our top priority, and your kind words and perfect rating mean a lot to our team.

    If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Renault Chester Team
  • Rating 5.0
    Would recommend Renault to anyone
    Response from Lookers Renault Chester
    Hello Sean,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you would recommend Renault to others. At Lookers Renault Chester, we strive to provide the best service and products to all our customers, and your feedback is incredibly valuable to us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Renault Chester Team
  • Rating 5.0
    Excellent service as always.
    Response from Lookers Renault Chester
    Hello Megan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive excellent service from us. Your feedback is incredibly valuable, and it motivates our team to continue delivering the best experience possible. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon.

    Best regards,
    The Motability Scheme Team at Lookers Renault Chester
  • Rating 5.0
    Kind and ensured I understood what I needed to know
    Response from Lookers Renault Chester
    Hello Kayleigh,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us at Lookers Renault Chester. Ensuring our customers feel informed and supported is a top priority, and it's great to know we succeeded in making sure you understood everything you needed to know. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Renault Chester Team

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