Motability Scheme at Swansway BYD Chester
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Bumpers Lane
Chester CH1 4LT
GB
Phone Number
Call Swansway BYD Chester on 01244 563444
01244 563444
Website
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Samantha Ricketts
- Matthew Byrne
- Jacob Watson-Meyers
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Kirsty Elston
- Rachel Holland
- Laura Dowson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Swansway BYD Chester
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Swansway BYD Chester
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Swansway BYD Chester can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Swansway BYD Chester on 01244563444 to make an appointment with our Motability Scheme specialist.
Reviews at Swansway BYD Chester
- Rating 2.0Dec 30, 2025They didnt put my v2l lead in the car. They must have forgotten it, I have searched the entire car its not here not in the boot not under the floorboard. I have been through the manual all the sites made sure to check every trim and make sure it was something that came as standard. It does. The guy didnt know how to set up the digital key but I figured it out after a couple of hours reseaching. I have asked for an nfc card as that was something that came with the car but apparently he said even though the car is built for it I dont see one has been set up, iv asked for one as a goodwill gesture as it was one of the reasons I got this particular car as I have short term memory issues and constantly worry about having lost something or thinking I have, its more peace of mind knowing there is multiple ways of getting in and getting home if I need to be alone or I have a sudden turn and cant be out. The car can use one and they can set one up for me its just whether they will or not. I dont think they are open atm as I have sent 5/6 emails that havnt been responded to but yesterday they were getting responded to immediately as I hadn't paid for the car by then, the guy who gave me the car said he is off until Jan 2nd so I dont think he is getting his emails I have tried to send to him and to them but no luck. It hasn't been great if im honest, iv asked can I go to byd prescot as its close to me and for them to ask have they got a v2l lead in their place or even bootle as Chester is about a 35 mile journey for me. I would of checked properly but the guy said he wasnt working he only came in to hand the car off to me and sent me a message saying he had errands to run as I was a few minutes late due to traffic, although he was on the phone to someone for the first 10 minutes talking about a car they had while I was sat there at his desk.
Having said all that I understand its a fast paced job he certainly wasnt rude just a rushed he did ask if I had any questions after a quick 2 minutes of pointing at the screen and talking me whats what but didnt know how about the car and thought they may not do them anymore but thats ok iv done that myself now. I would of asked about the lead but I didnt expect it to not be in the car, he showed me 2 bags and said these are your chargers one for a 3 pin plug and something about the other i cant remember but I assumed the other lead was under the floorboard as I read that is where it is stored. I have sent several emails, I will now email prescot to see what they say hopefully I will have better luck with them. - Rating 5.0Dec 23, 2025Extremely helpful, very nice guy. Made me a promise, kept that promise and worked hard and fast in order for me to recieve a £1000 discount. Very pleased, would 100% buy a car from him in the future.Response from Swansway BYD ChesterDec 24, 2025Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with us at Swansway BYD Chester. It's fantastic to know that our team member was able to assist you effectively and fulfill the promise made, ensuring you received the discount.
- Rating 5.0Dec 10, 2025Our experience was very positive, we ordered our car from themResponse from Swansway BYD ChesterDec 23, 2025Thank you for taking the time to leave us this great 5 star review Loraine!
- Rating 5.0Oct 16, 2025Amazing, very informal, very helpful, polite. Nice sales manResponse from Swansway BYD ChesterNov 21, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Sep 26, 2025Very good from start to finish. ExcellentResponse from Swansway BYD ChesterNov 21, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 3.0Sep 25, 2025A bit rushed with limited information givenResponse from Swansway BYD ChesterNov 21, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Sep 9, 2025Easily completed purchase via motabilityResponse from Swansway BYD ChesterNov 21, 2025Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that your purchase experience with the Motability Scheme at Swansway BYD Chester was smooth and easy. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
- Rating 5.0Aug 12, 2024A very good experience with Matt who went through everything with me. He had so much knowledge about the car and also the Mobility scheme. Can’t fault him at all!!Response from Swansway BYD ChesterAug 19, 2024Thanks for leaving a five star review David, we look forward to seeing you again :)