Motability Scheme at Inchcape Volkswagen Chester
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Sealand Road
Chester CH1 4LD
GB
Phone Number
Call Inchcape Volkswagen Chester on 01244 390033
01244 390033
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Anthony Comer
- Paul Cosgrove
- Colin Stephenson
- Henry Bowles
- Luke Hine
- Andy Wilkinson
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Jamie-Lee Reed
- Louise Price
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Inchcape Volkswagen Chester
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Inchcape Volkswagen Chester
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Inchcape Volkswagen Chester can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Inchcape Volkswagen Chester on 01244390033 to make an appointment with our Motability specialist.
Reviews at Inchcape Volkswagen Chester
- Rating 3.0Apr 19, 2024Just passed over keys and away we went not very helpful with showing around car .Response from Inchcape Volkswagen ChesterApr 22, 2024Hello Sarah, I'm sorry to hear about your experience. We strive to provide thorough assistance and ensure our customers feel confident with their new vehicle. Your feedback is valuable to us, and we'll use it to improve our handover process in the future. Please don't hesitate to reach out if you have any further concerns or need additional assistance with your car. We're here to help.
- Rating 2.0Apr 18, 2024Poor customer Communication and problem still thereResponse from Inchcape Volkswagen ChesterApr 18, 2024Thank you for taking the time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership.
Can we provide any support? We are here at tellusmore@inchcape.co.uk should you require any assistance, please provide as much detail as possible including your contact details.
Kind Regards,
The Customer Experience Team - Rating 5.0Apr 10, 2024Andy was great so helpful no messing around just straight to it all kept me updated throughout and would definitely recommend him to anyone thank again!Response from Inchcape Volkswagen ChesterApr 10, 2024Hi, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Andy receives recognition for his fantastic customer service which he provided to you. Kind regards,
- Rating 5.0Mar 12, 2024I am very pleased with the service I have received. Thank you.Response from Inchcape Volkswagen ChesterMar 12, 2024We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
- Rating 5.0Feb 26, 2024Fast and easyResponse from Inchcape Volkswagen ChesterFeb 26, 2024Thank you for your high star rating.
- Rating 5.0Feb 26, 2024They were really nice and helpful.Response from Inchcape Volkswagen ChesterFeb 26, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 26, 2024Excellent experience very quick and efficient and Kayleigh hughes (service advisor ) kept me updated on everything would definelty recommendResponse from Inchcape Volkswagen ChesterFeb 26, 2024Hi Alexandra, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Kayleigh Hughes receives recognition for her fantastic customer service which she provided to you. Kind regards,
- Rating 5.0Feb 23, 2024Amazing service and quick and easy handover of new carResponse from Inchcape Volkswagen ChesterFeb 26, 2024Thank you for your high star rating.
- Rating 5.0Feb 16, 2024Always very helpfullResponse from Inchcape Volkswagen ChesterFeb 16, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 12, 2023Great service. Friendly staff. They send a information video about your car which is nice to seeResponse from Inchcape Volkswagen ChesterDec 12, 2023Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
- Rating 5.0Dec 7, 2023Professional, helpful, pollute and made it such a smooth experienceResponse from Inchcape Volkswagen ChesterDec 7, 2023Thank you for your high star rating.
- Rating 1.0Nov 28, 2023Customer service isn’t the best used to be really good no complimentary wash or vacuumResponse from Inchcape Volkswagen ChesterNov 29, 2023Hello Toymus, we are sorry to hear that your recent experience didn't meet your expectations. We're constantly striving to provide top-notch service, and your feedback helps us improve. Our team is working hard to ensure a positive experience for every customer. As for the complimentary wash or vacuum, please feel free to stop by in order to rectify this for you. Your feedback is valuable, and we appreciate you taking the time to share your thoughts. If there's anything specific you'd like to address, please feel free to reach out to us directly.
- Rating 1.0Nov 28, 2023Customer service isn’t as used to be no complimentary vacuum or washResponse from Inchcape Volkswagen ChesterNov 29, 2023Hello Toymus, we are sorry to hear that your recent experience didn't meet your expectations. We're constantly striving to provide top-notch service, and your feedback helps us improve. Our team is working hard to ensure a positive experience for every customer. As for the complimentary wash or vacuum, please feel free to stop by in order to rectify this for you. Your feedback is valuable, and we appreciate you taking the time to share your thoughts. If there's anything specific you'd like to address, please feel free to reach out to us directly.
- Rating 5.0Nov 28, 2023Very helpful and friendly staffResponse from Inchcape Volkswagen ChesterNov 29, 2023Thank you, Linda, so much for your kind words! Our team works hard to make the application process as smooth and pleasant as possible. If you have any further feedback or questions, feel free to reach out. We're here to help!
- Rating 4.0Nov 28, 2023Professional serviceResponse from Inchcape Volkswagen ChesterNov 29, 2023Thank you, Pamela, so much for your kind words! We're thrilled to hear that you found our vehicle handover service professional. We strive to provide top-notch service and ensure a seamless experience for our customers. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!
- Rating 5.0Nov 27, 2023Friendly staff. Helpful and efficient.Response from Inchcape Volkswagen ChesterNov 27, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 27, 2023i cant thank them enough im blessed really service with volkswagon is amazing from customer service to mechanics to valeters so thanku without u i wouldnt have a life so thanku guys 💖Response from Inchcape Volkswagen ChesterOct 27, 2023We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 4.0Sep 21, 2023The wait was rather long.Response from Inchcape Volkswagen ChesterSep 21, 2023Thank you for your star rating. we do apologise for the wait!
- Rating 1.0Sep 18, 2023No cust Met service , we always had to chase . They said give us a courtesy call 24 hrs after picking car . No call but no surpriseResponse from Inchcape Volkswagen ChesterSep 18, 2023We are disappointed to receive your low score rating Linda, should you require any assistance at all, we are here for you at tellusmore@inchcape.co.uk, please do include as much detail as possible regarding your experience including your contact/registration details so we may work with you and the Management team direct, many thanks.
- Rating 5.0Sep 15, 2023My car was in for a service. The lady Sally who came and picked my car up and dropped it back off was really lovely. Very professional helpful and prompt. The service and work required was all completed in one day so I wasn’t without my car for very longResponse from Inchcape Volkswagen ChesterSep 15, 2023Thank you, Emily, so much for taking the time to leave us a 5-star review! We're delighted to hear about your positive experience with our service team, and we're thrilled to know that Sally provided you with excellent customer service.
Our team takes great pride in delivering professional and helpful service, and we're pleased that Sally ensured a prompt and convenient experience for you. It's wonderful to hear that the service and necessary work on your car were completed efficiently, minimising any inconvenience for you.
We truly appreciate your business and your kind words. If you ever need any assistance in the future, please don't hesitate to reach out. Safe travels, and we look forward to serving you again!