Motability Scheme at Inchcape Volkswagen Chester

4.6
Rating 4.6
(88 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Sealand Road
Chester CH1 4LD
GB
Phone Number
Call Inchcape Volkswagen Chester on 01244 390033
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Anthony Comer
  • Paul Cosgrove
  • Colin Stephenson
  • Henry Bowles
  • Andy Wilkinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Jamie-Lee Reed
  • Louise Price
We recommend calling and booking an appointment before visiting.
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Accessibility features at Inchcape Volkswagen Chester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape Volkswagen Chester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Inchcape Volkswagen Chester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Inchcape Volkswagen Chester on 01244390033 to make an appointment with our Motability specialist.

Reviews at Inchcape Volkswagen Chester

  • Rating 5.0
    Fast and easy
    Response from Inchcape Volkswagen Chester
    Thank you for your high star rating.
  • Rating 5.0
    They were really nice and helpful.
    Response from Inchcape Volkswagen Chester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent experience very quick and efficient and Kayleigh hughes (service advisor ) kept me updated on everything would definelty recommend
    Response from Inchcape Volkswagen Chester
    Hi Alexandra, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Kayleigh Hughes receives recognition for her fantastic customer service which she provided to you. Kind regards,
  • Rating 5.0
    Amazing service and quick and easy handover of new car
    Response from Inchcape Volkswagen Chester
    Thank you for your high star rating.
  • Rating 5.0
    Always very helpfull
    Response from Inchcape Volkswagen Chester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service. Friendly staff. They send a information video about your car which is nice to see
    Response from Inchcape Volkswagen Chester
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
    Professional, helpful, pollute and made it such a smooth experience
    Response from Inchcape Volkswagen Chester
    Thank you for your high star rating.
  • Rating 1.0
    Customer service isn’t the best used to be really good no complimentary wash or vacuum
    Response from Inchcape Volkswagen Chester
    Hello Toymus, we are sorry to hear that your recent experience didn't meet your expectations. We're constantly striving to provide top-notch service, and your feedback helps us improve. Our team is working hard to ensure a positive experience for every customer. As for the complimentary wash or vacuum, please feel free to stop by in order to rectify this for you. Your feedback is valuable, and we appreciate you taking the time to share your thoughts. If there's anything specific you'd like to address, please feel free to reach out to us directly.
  • Rating 1.0
    Customer service isn’t as used to be no complimentary vacuum or wash
    Response from Inchcape Volkswagen Chester
    Hello Toymus, we are sorry to hear that your recent experience didn't meet your expectations. We're constantly striving to provide top-notch service, and your feedback helps us improve. Our team is working hard to ensure a positive experience for every customer. As for the complimentary wash or vacuum, please feel free to stop by in order to rectify this for you. Your feedback is valuable, and we appreciate you taking the time to share your thoughts. If there's anything specific you'd like to address, please feel free to reach out to us directly.
  • Rating 5.0
    Very helpful and friendly staff
    Response from Inchcape Volkswagen Chester
    Thank you, Linda, so much for your kind words! Our team works hard to make the application process as smooth and pleasant as possible. If you have any further feedback or questions, feel free to reach out. We're here to help!
  • Rating 4.0
    Professional service
    Response from Inchcape Volkswagen Chester
    Thank you, Pamela, so much for your kind words! We're thrilled to hear that you found our vehicle handover service professional. We strive to provide top-notch service and ensure a seamless experience for our customers. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!
  • Rating 5.0
    Friendly staff. Helpful and efficient.
    Response from Inchcape Volkswagen Chester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    i cant thank them enough im blessed really service with volkswagon is amazing from customer service to mechanics to valeters so thanku without u i wouldnt have a life so thanku guys 💖
    Response from Inchcape Volkswagen Chester
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 4.0
    The wait was rather long.
    Response from Inchcape Volkswagen Chester
    Thank you for your star rating. we do apologise for the wait!
  • Rating 1.0
    No cust Met service , we always had to chase . They said give us a courtesy call 24 hrs after picking car . No call but no surprise
    Response from Inchcape Volkswagen Chester
    We are disappointed to receive your low score rating Linda, should you require any assistance at all, we are here for you at tellusmore@inchcape.co.uk, please do include as much detail as possible regarding your experience including your contact/registration details so we may work with you and the Management team direct, many thanks.
  • Rating 5.0
    My car was in for a service. The lady Sally who came and picked my car up and dropped it back off was really lovely. Very professional helpful and prompt. The service and work required was all completed in one day so I wasn’t without my car for very long
    Response from Inchcape Volkswagen Chester
    Thank you, Emily, so much for taking the time to leave us a 5-star review! We're delighted to hear about your positive experience with our service team, and we're thrilled to know that Sally provided you with excellent customer service.

    Our team takes great pride in delivering professional and helpful service, and we're pleased that Sally ensured a prompt and convenient experience for you. It's wonderful to hear that the service and necessary work on your car were completed efficiently, minimising any inconvenience for you.

    We truly appreciate your business and your kind words. If you ever need any assistance in the future, please don't hesitate to reach out. Safe travels, and we look forward to serving you again!
  • Rating 5.0
    Amazing customer service
    Response from Inchcape Volkswagen Chester
    Thank you for your high star rating Jack!
  • Rating 5.0
    Excellent
    Response from Inchcape Volkswagen Chester
    Thank you for your high star rating.
  • Rating 5.0
    Exceptional customer service
    Response from Inchcape Volkswagen Chester
    Thank you for your high star rating.
  • Rating 5.0
    A great experience, MOT, online review from the servicing engineer and great customer service from your agent, Molly.

    Thank you
    RJ
    Response from Inchcape Volkswagen Chester
    Thank you for your kind words - we're glad to have been of service!

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