Motability Scheme at Group 1 Volkswagen Chester

4.6
Rating 4.6
(121 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Sealand Road
Chester CH1 4LD
GB
Get directions
Phone Number
Call Group 1 Volkswagen Chester on 01244 390033
01244 390033
01244 390033
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Anthony Comer
  • Henry Bowles
  • Luke Hine
  • Andy Wilkinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Molly Evans
  • Matthew James
  • Jamie-Lee Reed
  • Louise Price
  • Kayleigh Hughes
  • Dani Basina
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Chester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Chester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 Volkswagen Chester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Volkswagen Chester on 01244390033 to make an appointment with our Motability specialist.

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Reviews at Group 1 Volkswagen Chester

  • Rating 5.0
    Good service and friendly staf
  • Rating 5.0
    Great friendly staff Very helpful.
    Just great service and great value
  • Rating 5.0
    Anthony was brilliant - couldn’t have asked any more of him. Thanks Anthony
  • Rating 5.0
    Lovely friendly staff quick and easy
  • Rating 5.0
    Henry was lovely. Helped us pick the car ensuring we knew what was required, how the application would run as well as supporting us during the visit.
  • Rating 2.0
    very poor didn’t see poor condition of brakes on last health check
  • Rating 5.0
    Absolutely fantastic we are over the moon with the car and customer service throughout the order thank you so much
  • Rating 5.0
    Excellent service very helpful
  • Rating 5.0
    Absolutely superb! Luke was professional, efficient and ready helpful. I would definitely come back to him when lease is up.
    Response from Group 1 Volkswagen Chester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Luke was nice and welcoming he did everything he said he would
    Response from Group 1 Volkswagen Chester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Amazing Luke was fantastic even with our artistic son nothing was too much, kept us up to date and was excited to let us know when the car was available
    Victoria lewis
    Response from Group 1 Volkswagen Chester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Excellent!
    Response from Group 1 Volkswagen Chester
    Hi Sharon. We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    All went smoothly at vw chester as always helpful and very kind and welcoming
    Response from Group 1 Volkswagen Chester
    Thank you, Mia, so much for your wonderful review! We’re thrilled to hear that your experience at Volkswagen Chester was smooth and that our team’s helpfulness and kindness made a positive impression. Your feedback means a lot to us, and we look forward to continuing to provide excellent service. Thanks again for your support!
  • Rating 4.0
    Sales representative very helpful and informative.
    Response from Group 1 Volkswagen Chester
    Thank you for your positive review, Beryl! We’re glad to hear that our sales representative was helpful and informative. We appreciate your feedback and are always looking to improve. If you have any suggestions or need further assistance, please let us know.
  • Rating 5.0
    The car took a little longer to arrive than I’d have liked but the team there are all excellent. Ben and Henry both delivered a standout experience 10/10 from them both! Thank you
    Response from Group 1 Volkswagen Chester
    Thank you so much for taking the time to leave us a 5-star review, Christopher! We’re thrilled to hear that, despite the slight delay in your car's arrival, Ben and Henry were able to provide you with an outstanding experience.

    Your feedback means a lot to us, and we’re glad that our team made your experience a positive one. We will be sure to pass on your kind words to Ben and Henry – they will be delighted to hear that they made such a great impression!

    If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future!
  • Rating 5.0
    I recently picked up a new vehicle from Volkswagen on Sealand Road, and the entire experience was seamless and efficient. The staff was incredibly helpful, ensuring the paperwork was completed quickly and clearly explaining all the details. The car was in excellent condition, clean, and ready to go. I appreciated the smooth process and friendly service, making it a stress-free experience from start to finish. Highly recommend! Appreciate Professional Assistant from Luke and Jenny
    Response from Group 1 Volkswagen Chester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent very easy process
    Response from Group 1 Volkswagen Chester
    Thank you so much, Deirdre, for the 5-star review! We're thrilled to hear that you found the process easy and excellent. If you have any more feedback or need further assistance, feel free to reach out. We look forward to serving you again!
  • Rating 5.0
    Great service. Excellent staff. Luke Hines was amazing!
    Response from Group 1 Volkswagen Chester
    Thank you so much, Ben, for your fantastic review! We're thrilled to hear that you had a great experience and that Luke Hines made such a positive impression. We’ll be sure to share your kind words with him and the rest of the team. Thanks again for your support!
  • Rating 5.0
    Very knowledgeable helpful and efficient service
    Response from Group 1 Volkswagen Chester
    Good morning,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 5.0
    Didn't have to wait long great job
    Response from Group 1 Volkswagen Chester
    Good afternoon,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received.

    If you need any help in the future, please do not hesitate to contact us.

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