Motability Scheme at Inchcape Volkswagen Chester

4.5
Rating 4.5
(99 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Sealand Road
Chester CH1 4LD
GB
Phone Number
Call Inchcape Volkswagen Chester on 01244 390033
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Anthony Comer
  • Colin Stephenson
  • Henry Bowles
  • Luke Hine
  • Andy Wilkinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Matthew James
  • Jamie-Lee Reed
  • Louise Price
  • Kayleigh Hughes
  • Dani Basina
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Inchcape Volkswagen Chester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape Volkswagen Chester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Inchcape Volkswagen Chester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Inchcape Volkswagen Chester on 01244390033 to make an appointment with our Motability specialist.

Reviews at Inchcape Volkswagen Chester

  • Rating 5.0
    Luke at VW Chester was an expert in all things mobility and all things cars! Superb experience…. 5 Stars!
  • Rating 1.0
    Shocking!!
    Response from Inchcape Volkswagen Chester
    We are disappointed that you felt you had to give a 1* rating, please be assured this is not what we would hope to achieve, should you require any assistance we are here at tellusmore@inchcape.co.uk
  • Rating 5.0
    Fantastic really helpful
    Response from Inchcape Volkswagen Chester
    Good afternoon Wayne,

    Thank you for the great review! We really appreciate you taking the time to give feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    So very helpful excellent service
    Response from Inchcape Volkswagen Chester
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Very friendly and helpful
    Response from Inchcape Volkswagen Chester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good
    Response from Inchcape Volkswagen Chester
    Thank you, Reuben, for your kind words - we're glad to have been of service!
  • Rating 5.0
    Anthony was amazing really helpful
    Response from Inchcape Volkswagen Chester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 3.0
    Just passed over keys and away we went not very helpful with showing around car .
    Response from Inchcape Volkswagen Chester
    Hello Sarah, I'm sorry to hear about your experience. We strive to provide thorough assistance and ensure our customers feel confident with their new vehicle. Your feedback is valuable to us, and we'll use it to improve our handover process in the future. Please don't hesitate to reach out if you have any further concerns or need additional assistance with your car. We're here to help.
  • Rating 2.0
    Poor customer Communication and problem still there
    Response from Inchcape Volkswagen Chester
    Thank you for taking the time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership.
    Can we provide any support? We are here at tellusmore@inchcape.co.uk should you require any assistance, please provide as much detail as possible including your contact details.
    Kind Regards,
    The Customer Experience Team
  • Rating 5.0
    Andy was great so helpful no messing around just straight to it all kept me updated throughout and would definitely recommend him to anyone thank again!
    Response from Inchcape Volkswagen Chester
    Hi, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Andy receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    I am very pleased with the service I have received. Thank you.
    Response from Inchcape Volkswagen Chester
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Fast and easy
    Response from Inchcape Volkswagen Chester
    Thank you for your high star rating.
  • Rating 5.0
    They were really nice and helpful.
    Response from Inchcape Volkswagen Chester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent experience very quick and efficient and Kayleigh hughes (service advisor ) kept me updated on everything would definelty recommend
    Response from Inchcape Volkswagen Chester
    Hi Alexandra, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Kayleigh Hughes receives recognition for her fantastic customer service which she provided to you. Kind regards,
  • Rating 5.0
    Amazing service and quick and easy handover of new car
    Response from Inchcape Volkswagen Chester
    Thank you for your high star rating.
  • Rating 5.0
    Always very helpfull
    Response from Inchcape Volkswagen Chester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service. Friendly staff. They send a information video about your car which is nice to see
    Response from Inchcape Volkswagen Chester
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
    Professional, helpful, pollute and made it such a smooth experience
    Response from Inchcape Volkswagen Chester
    Thank you for your high star rating.
  • Rating 1.0
    Customer service isn’t the best used to be really good no complimentary wash or vacuum
    Response from Inchcape Volkswagen Chester
    Hello Toymus, we are sorry to hear that your recent experience didn't meet your expectations. We're constantly striving to provide top-notch service, and your feedback helps us improve. Our team is working hard to ensure a positive experience for every customer. As for the complimentary wash or vacuum, please feel free to stop by in order to rectify this for you. Your feedback is valuable, and we appreciate you taking the time to share your thoughts. If there's anything specific you'd like to address, please feel free to reach out to us directly.
  • Rating 1.0
    Customer service isn’t as used to be no complimentary vacuum or wash
    Response from Inchcape Volkswagen Chester
    Hello Toymus, we are sorry to hear that your recent experience didn't meet your expectations. We're constantly striving to provide top-notch service, and your feedback helps us improve. Our team is working hard to ensure a positive experience for every customer. As for the complimentary wash or vacuum, please feel free to stop by in order to rectify this for you. Your feedback is valuable, and we appreciate you taking the time to share your thoughts. If there's anything specific you'd like to address, please feel free to reach out to us directly.

Similar Motability Scheme dealers