Motability Scheme at Lookers Škoda Stockport

4.8
Rating 4.8
(373 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Call dealer

Contact information

Address
St. Marys Way
Stockport
Greater Manchester SK1 4AW
GB
Get directions
Phone Number
Call Lookers Škoda Stockport on 0161 333 3377
0161 333 3377
0161 333 3377
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Sam Mccoy
  • Itsham Akhtar

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • James Lightfoot
  • Shaf Islam
  • Niall Martin
Click pin to expand map

Accessibility features at Lookers Škoda Stockport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Škoda Stockport

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Škoda Stockport can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Škoda Stockport on 01613333366 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Škoda Stockport

  • Rating 1.0
    Before inspection i highlighted a issue with a car. Interior light button wont work and emergency call button, keep calling time to time on its own. Nothing been done same issue. Same day after inspection, left dealership and emergency call started , a few times until i reached home. Even before this appointment i had car checked by them, couldn't find a issue. Even i have a proof with video which I showed to manager. Nobody bothers to sort this out. What i understand as it is motability car so its not important customer. Renew coming in 10 months not to sure if we will choose Skoda again, only because of unprofessional service.
    Response from Lookers Škoda Stockport
    Dear Adela O.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the issues you've experienced with your car and the service at our dealership. It is concerning to learn that the problems with the interior light button and emergency call button have not been resolved, despite your efforts to bring them to our attention.

    Please rest assured that we take all customer concerns seriously, regardless of the type of vehicle. Your experience does not reflect the high standards we strive to maintain, and I apologize for any inconvenience this has caused you.

    I would like to invite you to contact us directly so we can address these issues promptly and ensure your vehicle is functioning as it should. Your satisfaction is important to us, and we hope to have the opportunity to restore your confidence in our service.

    Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.

    Kind regards,

    Ann Scott
    Customer Advisor
    Lookers Škoda Stockport
  • Rating 5.0
    Excellent service from Lookers Skoda Stockport. From my first email enquiry to taking delivery of my new Skoda Enyak. The professional approach by Sam, Itsham & Kasper was exemplary. I would not hesitate to recommend Lookers Skoda Stockport to family and friends.
    Response from Lookers Škoda Stockport
    Dear Peter B.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with Lookers Škoda Stockport. We are thrilled to hear that you received excellent service from our team, and that Sam, Itsham, and Kasper were able to provide you with a professional and exemplary experience from your initial enquiry to the delivery of your new Škoda Enyaq.

    Your recommendation to family and friends means a lot to us, and we are delighted to have earned your trust and satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing Lookers Škoda Stockport.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Absolutely lovey person who dealt with us. He was Polite Respectfull. Very helpful explaining the details to us
    Response from Lookers Škoda Stockport
    Dear Pauline B.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with our team at Lookers Škoda Stockport. It's fantastic to know that you found our staff to be polite, respectful, and helpful in explaining the details to you. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    He was brilliant really helpful would highly recommend Sam to anyone.
    Response from Lookers Škoda Stockport
    Hello Arthur,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Sam at Lookers Škoda Stockport. Your recommendation means a lot to us, and we are delighted that Sam was able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    The process was a lot easier than I anticipated.
    Response from Lookers Škoda Stockport
    Hello Donna,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Lookers Škoda Stockport was easier than you anticipated. Our team is dedicated to providing a seamless and stress-free process for all our customers, and your feedback is a great testament to their hard work.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    From the initial phone call until the order everyone has been polite and very professional
    Response from Lookers Škoda Stockport
    Hello Shaun,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us, from the initial phone call to placing your order, was met with professionalism and politeness. Our team at Lookers Škoda Stockport is dedicated to providing the best service possible, and your feedback is incredibly encouraging. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 1.0
    Worst dealership I have dealt with, very poor customer service.
    Response from Lookers Škoda Stockport
    Dear Mia C.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience at Lookers Škoda Stockport. Providing excellent customer service is very important to us, and it’s clear we fell short in your case.

    I would appreciate the opportunity to discuss your experience further and see how we can make things right. Please feel free to contact me directly at your earliest convenience.

    To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.

    Best regards,

    Ann Scott
    Customer Advisor
    Lookers Škoda Stockport
  • Rating 4.0
    I’m happy about it but they didn’t give us a car while they serviced ours.
    Response from Lookers Škoda Stockport
    Hello Salma,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you're happy with the service overall. However, we apologize for any inconvenience caused by not providing a courtesy car during your service appointment. We understand how important mobility is, and we're continuously working to improve our services to better meet our customers' needs. Your feedback is invaluable in helping us enhance our offerings. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Lookers Škoda Stockport
  • Rating 5.0
    Great
    Response from Lookers Škoda Stockport
    Hello Sayed S.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us at Lookers Škoda Stockport. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    The people at Škoda Stockport are really the best type of people. Friendly, reliable and courteous. Highly recommend them.
    Response from Lookers Škoda Stockport
    Hello Michele R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Škoda Stockport. Our goal is to provide friendly, reliable, and courteous service to all our customers, and it's fantastic to know we hit the mark for you. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Lookers Škoda Stockport
  • Rating 5.0
    Quality service, on time
    Response from Lookers Škoda Stockport
    Hello Christina R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the quality of our service and that we were able to meet your expectations in a timely manner. At Lookers Škoda Stockport, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    Great service fast reliable
    Response from Lookers Škoda Stockport
    Hello Sayed S.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service to be great, fast, and reliable. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    I’m very pleased with the process of my new mobility car very pleased with my choice
    Response from Lookers Škoda Stockport
    Hello Gaynor J.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you are very pleased with the process of getting your new mobility car and that you are happy with your choice. It’s always our goal to ensure our customers have a smooth and satisfying experience, and your kind words let us know we’re on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Škoda Stockport.

    Best regards,

    The Lookers Škoda Stockport Team
  • Rating 5.0
    Excellent service
    Response from Lookers Škoda Stockport
    Hello Malcolm,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Lookers Škoda Stockport. Our team is dedicated to providing the best experience possible, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    Sam you was excellent with us from the start of the process to the finish and handover, such a nice chap and well informed too. Thanks Sam
    Response from Lookers Škoda Stockport
    Hello Martin,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Sam at Lookers Škoda Stockport. It's fantastic to know that he was able to assist you throughout the process and make the handover smooth and enjoyable. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    Really helpful and straightforward with no pressure. A+++++
    Response from Lookers Škoda Stockport
    Hello Peter,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our service helpful and straightforward. Our team at Lookers Škoda Stockport always strives to provide a pressure-free experience, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    Genuinely a great guy. He’s patient and flexible with your timings
    Response from Lookers Škoda Stockport
    Hello Declan M.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us at Lookers Škoda Stockport. It's wonderful to know that our team was able to meet your expectations with patience and flexibility. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    The dealer was very helpful and polite all the way, and explained everything
    Response from Lookers Škoda Stockport
    Dear Heba E.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and polite throughout your experience with us. It's great to know that everything was explained clearly, as we strive to provide the best service possible to our customers. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    Very helpful and friendly dealer Sham
    Response from Lookers Škoda Stockport
    Dear Xuan H.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with Sham at Lookers Škoda Stockport. Providing helpful and friendly service is something we strive for, and it's wonderful to know that Sham delivered on that promise. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Škoda Stockport Team
  • Rating 5.0
    Absolutely fine. Communication is good
    Response from Lookers Škoda Stockport
    Hello Pauline,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our communication to be good and that your experience with us was absolutely fine. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Škoda Stockport Team

Similar Motability Scheme dealers

Start new search