Motability Scheme at Johnsons VW Liverpool

4.8
Rating 4.8
(456 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30

Welcome to Johnsons VW Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Johnsons VW Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Johnsons VW Liverpool on 01519223344 to make an appointment with our Motability specialist.

Contact information

Address
38 Derby Road
Liverpool L20 1AB
GB
Phone Number
Call Johnsons VW Liverpool on 0151 922 3344
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Richard Hollis
  • Mark Coull
  • Steve Williams
  • Jaco Bezuidenhout
  • Hayley Grocott
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Simon Harrison
  • Carly Cook
  • Katy Knowles
  • Rebecca Cooper
We recommend calling and booking an appointment before visiting.
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Accessibility features at Johnsons VW Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Johnsons VW Liverpool

  • Rating 5.0
    Excellent
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Very friendly staff really pleased with my car would highly recommend thank you
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Excellent service.Application handled quickly and efficiently by Hayley.
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Mark was extremely helpful and informatiive.He was polite and courteous.and went out of his way to help.Excellent service
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Very helpful and we chose the car that we are well suited for myself and my family
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Excellent experience, Mark the Motability specialist was fantastic. Extremely happy with every aspect of our experience.
    Response from Johnsons VW Liverpool
    It's wonderful to hear that you had an excellent experience, especially with Mark, the Motability specialist. It sounds like he provided you with fantastic support throughout the process. If you ever need assistance or have any questions in the future, feel free to reach out. Enjoy your new car!
  • Rating 5.0
    Excellent service from Jacko
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    10+ first class mark could not have been more helpful thks again
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Very happy
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 2.0
    Disappointed with the service. Car two years old and only done an oil and filter change. Brakes were not serviced, only done a visual check and no other filters were changed, ie Air filter or pollen filter.
    They did change they front tyres but come on, a service is a full service not an intermediate service. Not happy. Not very clear on their check list what that really did to be honest.
    DISAPPOINTED
  • Rating 5.0
    It was an excellent service and very helpful with everything I needed to know
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Really nice man mark excellent 👍
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Amazing experience, made very comfortable even though being so young and being our first time at a dealership. Felt welcomed and well looked after. Being young left us feeling a little bit looked down upon originally but Mark was brilliant at helping us through the process and getting us excited for a much needed car.
    Response from Johnsons VW Liverpool
    We're thrilled to hear about your amazing experience with us! Making all our customers feel comfortable and welcomed, regardless of age or background, is incredibly important to us. We're delighted that Mark provided you with excellent assistance and helped guide you through the process, making sure you felt excited about your new car.

    Your feedback is greatly appreciated, and we're glad that Mark could exceed your expectations. If you ever need further assistance or have any questions in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again whenever you need us!
  • Rating 5.0
    Excellent service
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Really friendly
    professional
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Mark the mobility expert, I can't recommend him enough, he is so knowledgeable and so friendly its now the third time I have had the pleasure of his business, and am thinking of using him again.
    Response from Johnsons VW Liverpool
    Thank you so much for your kind words about Mark, our mobility expert! We're thrilled to hear that he provided you with excellent service and that you found him knowledgeable and friendly. Mark takes great pride in assisting our customers and ensuring they have a positive experience, and we're delighted to hear that he's made such a positive impression on you.

    We truly appreciate your loyalty and the opportunity to serve you again. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to exceed your expectations!
  • Rating 5.0
    When I first went in the show room I sorted it out with Richard who was lovely an when I went to pick me car up I spoken to haley she went threw everything thing with the car she was lovely
    Response from Johnsons VW Liverpool
    Thank you for sharing your experience with Richard and Haley! We're thrilled to hear that they provided you with excellent service and made your experience at our showroom memorable. Richard's assistance during your initial visit and Haley's thorough explanation during the car pickup showcase our commitment to ensuring our customers feel supported and informed throughout their journey with us.

    Your satisfaction is our priority, and we're delighted that Richard and Haley could contribute to making your experience enjoyable. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!
  • Rating 5.0
    Hayley was fab would recommend
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Was pleasant experience. Customer service was good.
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    I was dealt with very professionally, everything was explained to me in great detail and I left very happy.
    Response from Johnsons VW Liverpool
    We're thrilled to hear about your positive experience! Providing professional service and ensuring that everything is explained thoroughly is our priority. We're glad to hear that you left feeling happy and satisfied with our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

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