Motability Scheme at Johnsons VW Liverpool

4.8
Rating 4.8
(419 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30

Welcome to Johnsons VW Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Johnsons VW Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Johnsons VW Liverpool on 01519223344 to make an appointment with our Motability specialist.

Contact information

Address
38 Derby Road
Liverpool L20 1AB
GB
Phone Number
Call Johnsons VW Liverpool on 0151 922 3344
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Richard Hollis
  • Mark Coull
  • Steve Williams
  • Jaco Bezuidenhout
  • Hayley Grocott
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Simon Harrison
  • Carly Cook
  • Katy Knowles
  • Rebecca Cooper
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Johnsons VW Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Johnsons VW Liverpool

  • Rating 5.0
    Very good
  • Rating 5.0
    Amazing Hayley was brilliant all the way through and was nice to deal with a stunning woman like herself
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Excellent service
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    John was lovely and professional with us. They also were very welcoming
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Hayley was attentive and totally understood my sons condition, she was helpful and guided us thus helping us to make our decision.
    Response from Johnsons VW Liverpool
    Thank you for sharing your positive experience with Hayley! We're delighted to hear that she provided attentive and understanding service. It's wonderful to know that she was helpful and guided you effectively, ultimately aiding in your decision-making process. We'll be sure to pass on your kind words to Hayley. If you have any more questions or need further assistance in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!
  • Rating 5.0
    Jaco was great. He made my whole experience a breeze. The handover was also great. Jaco demonstrated how things worked and set up iphone to car computer. I love my new car x
    Response from Johnsons VW Liverpool
    Thank you for sharing your positive experience with Jaco! We're thrilled to hear that he made your entire experience a breeze and that you're happy with your new car. Providing thorough demonstrations and assistance with setting up your iPhone is all part of our commitment to excellent customer service. We'll be sure to pass on your kind words to Jaco. If you have any more questions or need further assistance in the future, please feel free to reach out. Thank you for choosing us, and we hope you continue to enjoy your new car!
  • Rating 5.0
    Mark was brilliant and very helpful
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Very friendly nothing was to much trouble
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    Excellent customer service everything sorted by lovely gentleman who explained everything so I understood thankyou
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    Extremely helpful and informative
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    Friendly staff quick service
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 4.0
    Everything was fine, but the waiting time is to long
    Response from Johnsons VW Liverpool
    Hi Sabine. We're sorry to hear about the long waiting time you experienced. Your time is valuable to us, and we apologize for any inconvenience caused by the delay. We continuously strive to improve our processes to minimize wait times and enhance the overall customer experience. If there's anything specific you would like us to address or if you have further concerns, please feel free to reach out. Your feedback helps us improve, and we appreciate your understanding.
  • Rating 1.0
    The person who brought the car back said nothing to me about to front tyres need changing I only new when I read the work sheet not very good after service not telling the the disabled person this
  • Rating 5.0
    Excellent customer services. Very approachable and good knowledge on vehicle. Easy to do business with.
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 4.0
    Very good
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    The girl tha dealt with me was very polite and very professional
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    Dealership handled everything quickly for us
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    Arrived at the dealership and was dealt with quick and efficiently, handover of vehicle took 20 minutes max.

    I would definitely recommend going here as we have always been treated great here.
    Response from Johnsons VW Liverpool
    Thank you for your positive feedback! We're delighted to hear that your experience at the dealership was quick, efficient, and that the handover of the vehicle was completed smoothly. Recommendations from satisfied customers mean a lot to us, and we appreciate your kind words. If there's anything else you need or if you have more questions in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!
  • Rating 5.0
    Helpful and considerate
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    Really helpful sales associate I couldn’t be happier with the way he handled everything
    Response from Johnsons VW Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.

Similar Motability Scheme dealers