Motability Scheme at Liverpool Audi

Motability Scheme at Liverpool Audi

4.5
Rating 4.5
(172 reviews)
08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
41 Sandhills Lane
Liverpool L5 9XN
GB
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Phone Number
Call Liverpool Audi on 0151 391 8162
0151 391 8162
0151 391 8162
Website

Visit dealer website

Email

salesenquiries.cx@liverpoolaudi.co.uk

Feedback

Leave dealer feedback

Reviews

Find or leave a review on Google

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Showroom details
08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:45 - 19:00
Tuesday08:45 - 19:00
Wednesday08:45 - 19:00
Thursday08:45 - 19:00
Friday08:45 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Chris Owen
  • Jack Birkett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Alan Sheridan
  • Carl Morgan
  • Jenna Goodwin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Liverpool Audi

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Liverpool Audi

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease.

Liverpool Audi can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Liverpool Audi on 01513918162 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Liverpool Audi

  • Rating 5.0
    He was great , he couldn’t off been more helpful and made it a really nice experience.
    Response from Liverpool Audi
    Hello Paula,

    Thank you very much for leaving a 5* review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Perfect - Chris explained everything and it was really quick & pleasant
  • Rating 5.0
    Great experience, And it all went Fantastic, And Chris was Superb with me too, So am Super satisfied with how my experience went yesterday.Thanks very much.Mr P.Caren
    Response from Liverpool Audi
    Hi Paul,

    Thank you very much for taking the time to leave this great feedback.

    I am glad everything went smoothly for you.

    I will pass these wonderful comments back to management team at the dealership for all to see.

    Have a great day,
    Customer Services
  • Rating 5.0
    Excellent service from start to finish Chris was really informative and helpful full of knowledge
    Response from Liverpool Audi
    Hello Halle,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Customer Services
  • Rating 5.0
    Excellent customer service, helpful and taking the time to talk me through the process.
    Response from Liverpool Audi
    Hi Ellis,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Customer Services
  • Rating 5.0
    Excellence
    Response from Liverpool Audi
    Hello Keith,

    We’re very grateful for your 5* review, thank you.

    Have a lovely day,
    Customer Services
  • Rating 5.0
    My dealer was amazing from start to finish and the sales man was exceptional x
    Response from Liverpool Audi
    Hi Alfie,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Chris was so helpful he was brilliant !
    Response from Liverpool Audi
    Hi Hannah,

    Thank you very much for leaving a 5* review.

    Chris will really appreciate it!

    Have a great day!
    Customer Services
  • Rating 5.0
    Looked after very happy with the service
    Response from Liverpool Audi

    Hi Colin,

    Thank you so much for taking the time to review your experience with us.

    We are absolutely thrilled that you have rated us so highly!

    Kindest regards,
    Customer Services

  • Rating 5.0
    I dealt with Chris In audi and he was amazing he was so helpful and helped me through the application process amazingly Coudnt of been happier with his service
    Response from Liverpool Audi
    Hello Madison,

    Chris will appreciate you leaving this review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great 👨
    Response from Liverpool Audi
    Hi John,

    Thank you for taking the time to leave us this positive review!

    It’s lovely to see you had a great experience with us!
    Customer Services
  • Rating 5.0
    The Gentleman(Chris.)was very Good, Helpful and Forthcoming,And I was Very happy with how it went.Thanks.

    As for my Experience I don't really know what to say as far as "experience" goes, But I like to think my first paragraph was Plenty.
    Am Very happy with my visit to Audi Sandhills.Thank you.Mr P.Caren
    Response from Liverpool Audi
    Hello Paul,

    Chris will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Straight forward and told me all I needed to know
    Response from Liverpool Audi
    Hi Craig,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    The experience was great, very straightforward.
    Response from Liverpool Audi
    Hi Khaleeq,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 1.0
    Customer service is atrocious . I have never walked in been seen to and everything is straight forward . It’s a shame as I love my car
    Response from Liverpool Audi
    Hello Benjamin,

    Thank you for your review.

    We're sincerely sorry that you haven't had a positive experience. This isn't how we want our customers to feel.

    We will ensure that your feedback is shared with the management team so they are aware of your experience.

    Thank you,
    Customer Services
  • Rating 5.0
    Excellent from start to finish
    Response from Liverpool Audi
    Hi Margaret,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Superb salesmen more than one advising me which I was immediately impressed with
    Response from Liverpool Audi
    Hi John,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Customer Services
  • Rating 1.0
    Poor
    Response from Liverpool Audi
    Hi Lottie,

    Thank you for your review.

    We're sorry to hear that you feel this way. If you have any outstanding issues that we can assist you with, please get in touch with us at service.followup@stratstone.com.

    Thank you,
    Customer Services
  • Rating 4.0
    Ok
    Response from Liverpool Audi
    Hi Judith,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction!

    Enjoy your day!
    Customer Services
  • Rating 5.0
    My dealer was Chris Owen he was so helpful give me the best experience getting my first car. Would recommend to go to Chris Owen Audi Liverpool for mobility car! Can’t thank him enough
    Response from Liverpool Audi
    Hi Jade,

    Thank you for your feedback.

    We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.

    We will ensure that Chris receives the recognition they deserve and forward this to the management team for you.

    Take care,
    Customer Services

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