Motability Scheme at Volkswagen Van Centre Liverpool

4.4
Rating 4.4
(27 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 15:00Closed Today

Contact information

Address
No 2 Evans Road
Speke
Liverpool L24 9PB
GB
Phone Number
Call Volkswagen Van Centre Liverpool on 0151 515 0117
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Ian Hughes
  • Oscar Heard
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • John Kilby
  • Mark White
We recommend calling and booking an appointment before visiting.
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Accessibility features at Volkswagen Van Centre Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Volkswagen Van Centre Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Volkswagen Van Centre Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Volkswagen Van Centre Liverpool on 01515150117 to make an appointment with our Motability specialist.

Reviews at Volkswagen Van Centre Liverpool

  • Rating 4.0
    Very good
  • Rating 5.0
    Êxcellent
    Response from Volkswagen Van Centre Liverpool
    Thank you for your 5 star review :)
  • Rating 5.0
    Prompt pick up and return of vehicle, pleasant friendly service
    Response from Volkswagen Van Centre Liverpool
    Thanks for taking the time to leave a five star review Gillian.
  • Rating 5.0
    Ian was very knowledgeable about the car in question and was thorough in all details.
    Response from Volkswagen Van Centre Liverpool
    Thanks for taking the time to leave a five star review Graham.
  • Rating 5.0
    Very professional great service lovely staff
    Response from Volkswagen Van Centre Liverpool
    Thanks for leaving a five star review!
  • Rating 5.0
    Excellent service
    Response from Volkswagen Van Centre Liverpool
    Thanks for leaving a five star review Sadie!
  • Rating 5.0
    Excellent very helpful kind easy to use
    Response from Volkswagen Van Centre Liverpool
    Thanks for your five star review Keith, We look forward to seeing you again soon :)
  • Rating 1.0
    Awful customer service, no communication.
    Response from Volkswagen Van Centre Liverpool
    Hello Jack,

    Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about your experience and that our customer service did not meet your expectations. We strive to provide excellent service to all our customers, and it's clear we fell short in your case.

    Please feel free to reach out to me directly at your earliest convenience. Your feedback is invaluable to us as we work to improve our services.

    Thank you for bringing this to our attention.

    Best regards,

    Volkswagen Van Centre Liverpool
  • Rating 5.0
    Always a pleasure to deal with
    Response from Volkswagen Van Centre Liverpool
    Thank you for your 5 star review and lovely comments! We wish you many happy miles in your new vehicle! :)
  • Rating 5.0
    Great customer service and really pleased with the service
    Response from Volkswagen Van Centre Liverpool
    Thank you for your 5 star review and lovely comments! We wish you many happy miles in your new vehicle! :)
  • Rating 5.0
    Absolutely first class service from these very professional and friendly guys. Went above and beyond for me - thank you so much especially to the dynamic duo upfront.
    Response from Volkswagen Van Centre Liverpool
    Hello Jake W.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a first-class experience with us at Volkswagen Van Centre Liverpool. Our team strives to go above and beyond for our customers, and it’s fantastic to know that our efforts made a positive impact on your visit.

    We truly appreciate your kind words about our team, especially the dynamic duo upfront. Your feedback motivates us to continue delivering exceptional service to all our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Volkswagen Van Centre Liverpool
  • Rating 5.0
    Grateful for a good and efficient service. Thanks.
    Response from Volkswagen Van Centre Liverpool
    Thank you for your 5 star review and lovely comments! We wish you many happy miles in your new vehicle! :)
  • Rating 5.0
    Great quick service
    Response from Volkswagen Van Centre Liverpool
    Thank you for your 5 star review and lovely comments! :)
  • Rating 5.0
    great service staff are always there to help you out thank you from mr c s whitehead.
    Response from Volkswagen Van Centre Liverpool
    Thank you for your 5 star review :)
  • Rating 5.0
    Brilliant customer service made up
    Response from Volkswagen Van Centre Liverpool
    Thank you for your 5 star review and lovely comments! :)
  • Rating 5.0
    Hannah wilson Fast and efficient honest and reliable
  • Rating 5.0
    Great customer service picked my wav up and brought it back in good time
    Response from Volkswagen Van Centre Liverpool
    Thank you for your 5 star review Arthur :)
  • Rating 5.0
    Great service! Excellent team! Recommend 😊
    Response from Volkswagen Van Centre Liverpool
    Thank you for your 5 star review and lovely comments! We wish you many happy miles in your new vehicle! :)
  • Rating 1.0
    I arranged the appointment for 8.30 but received a phone call two days before asking me what time I would arrive and, since another customer was booked in at 8.30, could I please arrive at 10. Not great but never mind. I asked for the tyre pressures to be checked during the MOT but when I checked the form when I got home that part of it hadn’t been completed. I rang the centre to ask if the pressures had been checked and was told someone would email me back on Monday as the service centre was closed. No one has emailed me. Not great again. Will go to back to trafford park centre for future services and MOT
  • Rating 1.0
    Poor service at ring up my self after having my all day than to late pick it up
    Plus give me a loan van with not drain of diesel in it which run out just petrol station
    Just roll in
    Plus my van is still not done what came in with
    And to go over the runcorn bridge
    Poor service for vw

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