Motability Scheme at Vertu Vauxhall Macclesfield

4.8
Rating 4.8
(179 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Vauxhall Macclesfield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Macclesfield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Macclesfield on 03445586956 to make an appointment with our Motability specialist.

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Contact information

Address
Brindley Way
Lyme Green Business Park
Macclesfield SK11 0TB
GB
Get directions
Phone Number
Call Vertu Vauxhall Macclesfield on 0344 558 6956
0344 558 6956
0344 558 6956
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jonathon Cooper
  • Josef Savage
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • John Fyfe
  • James Goodhead
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Macclesfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Macclesfield

  • Rating 5.0
    Very friendly, helpful and informative staff nothing was too much
    Response from Vertu Vauxhall Macclesfield
    Dear Nigel

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our staff to be friendly, helpful, and informative. At Vertu Vauxhall Macclesfield, we strive to ensure that every customer has a positive experience, and it is incredibly rewarding to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with the team to continue motivating them to provide exceptional service. If there is anything else we can assist you with, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Dawn
  • Rating 5.0
    Efficient
    Respectful
    Response from Vertu Vauxhall Macclesfield
    Dear Jennifer

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service efficient and respectful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Macclesfield.

    Best regards,

    Dean
  • Rating 5.0
    Very helpful and respectful made things very easy . 5 star thank you johnny- vauxhall
    Response from Vertu Vauxhall Macclesfield
    Hello Glyn P.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Johnny was able to provide you with a helpful and respectful experience. Your feedback is incredibly valuable to us, and we're delighted that you found the process easy and satisfactory. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Very friendly,and explained everything to me clearly.
    Response from Vertu Vauxhall Macclesfield
    Dear Jennifer
    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team friendly and that everything was explained to you clearly. Providing excellent service and ensuring our customers feel informed and comfortable is a top priority for us at Vertu Vauxhall Macclesfield. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn
    The Vertu Vauxhall Macclesfield Team
  • Rating 5.0
    Excellent couldn’t fault or find anything negative
    Response from Vertu Vauxhall Macclesfield
    Hello Lexie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Vauxhall Macclesfield. Your feedback is incredibly valuable, and it’s great to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    He was excellent he explained everything very well was very patient and answered all the questions we asked him.
    Response from Vertu Vauxhall Macclesfield
    Hello Stephen W.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with us at Vertu Vauxhall Macclesfield. It's wonderful to know that everything was explained clearly and that all your questions were answered with patience. Your feedback is greatly appreciated and will be shared with our team to continue providing exceptional service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    First class service collection and delivery service no complaints
    Response from Vertu Vauxhall Macclesfield
    Dear Lynda

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you were pleased with our collection and delivery service. Providing first-class service is our top priority, and your feedback reassures us that we are on the right track.

    If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    They were very helpful and went out of his way to help me
    Response from Vertu Vauxhall Macclesfield
    Hello Michelle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very helpful and that they went out of their way to assist you. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    All went smoothly and quickly sales person excellent
    Response from Vertu Vauxhall Macclesfield
    Hello Denise,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us went smoothly and quickly. Our team strives to provide excellent service, and it's fantastic to know that our salesperson met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Vauxhall Macclesfield
  • Rating 5.0
    Excellent service very helpful
    Response from Vertu Vauxhall Macclesfield
    Hello Denise,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our team to be very helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best possible experience for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Macclesfield.

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent from dropping the car until I collected it.
    Response from Vertu Vauxhall Macclesfield
    Dear Terence,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that your experience with us, from dropping off your car to collecting it, was excellent. Our team at Vertu Vauxhall Macclesfield is dedicated to providing the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 1.0
    Didn’t get any paper feedback about what was done . They said they had sent a report to motability
    Response from Vertu Vauxhall Macclesfield
    Dear Andrew M.,

    Thank you for taking the time to share your feedback with us. I am sorry to hear that you did not receive the paper feedback you were expecting regarding the work done. We strive to ensure that all our customers are kept fully informed, and it seems we fell short in this instance.

    I would like to assure you that we take your feedback seriously and are looking into why the report was not provided to you directly. In the meantime, if you have any specific questions or need further information about the services performed, please feel free to contact us directly. We are here to help and want to ensure you have all the details you need.

    Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.

    Best regards,

    Keith
  • Rating 2.0
    Loads of problems, very, very stressful
    Response from Vertu Vauxhall Macclesfield
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2JS2905 Kind regards, Liza
  • Rating 5.0
    Happy with my experience
    Response from Vertu Vauxhall Macclesfield
    Hello Lynn,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are happy with your visit to Vertu Vauxhall Macclesfield. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very professional
    Response from Vertu Vauxhall Macclesfield
    Hello Susan,

    Thank you for your review! We're glad you found our service professional. Your feedback is greatly appreciated. If you have any questions or need assistance in the future, please reach out. We look forward to serving you again at Vertu Vauxhall Macclesfield.

    Best regards,

    Kerry
  • Rating 4.0
    Very good services. Kept me updated on the delivery of the vehicle.
    Response from Vertu Vauxhall Macclesfield
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Car was ready in the time slot they gave me hoovered and washed Great job done
    Response from Vertu Vauxhall Macclesfield
    Good afternoon Emma. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Alan Matheson was great to deal 2 with just great guy
    Response from Vertu Vauxhall Macclesfield
    Thank you so much for your kind words! We are so happy to hear that Alan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

  • Rating 5.0
    Friendly and very informative. Lovely, easy experience
    Response from Vertu Vauxhall Macclesfield
    Good afternoon, Megan. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Alan was really helpful and explained everything clearly. He was patient and I felt he listened to my needs and helped me find the right vehicle for me.
    Response from Vertu Vauxhall Macclesfield
    Good morning Elizabeth. Thank you so much for your kind words! We are so happy to hear that Alan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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