Motability Scheme at Group 1 Volkswagen Macclesfield

4.8
Rating 4.8
(69 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Winterton Way
Lyme Green Business Park
Macclesfield SK11 0LP
GB
Get directions
Phone Number
Call Group 1 Volkswagen Macclesfield on 01625 652700
01625 652700
01625 652700
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Adam Derbyshire
  • Ryan Sandland
  • Andrew Beeston
  • Rebecca Keogh
  • Russell Lee
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Joanne Cullerton
  • Julie Cotterill
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Macclesfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Macclesfield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 Volkswagen Macclesfield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Volkswagen Macclesfield on 01625652700 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Group 1 Volkswagen Macclesfield

  • Rating 5.0
    Rebecca was the lady I dealt with and she was very helpful and very informative, the process was very easy and quick thanks to her being so helpful. She knew alot about electric vehicles and it was a pleasure to have her help me. Thank you.
    Response from Group 1 Volkswagen Macclesfield
    Dear Trudi,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Rebecca. It's great to know that she was able to assist you effectively and provide you with the information you needed about electric vehicles. We strive to make the process as smooth and informative as possible, and it's rewarding to hear that we succeeded in your case.

    Your kind words will be shared with Rebecca and the rest of our team. We truly appreciate your support and look forward to assisting you again in the future.

    Best regards,
    Emma
    The Motability Scheme Team at Group 1 Volkswagen Macclesfield
  • Rating 5.0
    Wonderful from start to finish xx Always a first class service and many thanks to Adam Derbyshire xx
    Response from Group 1 Volkswagen Macclesfield
    Dear Amanda,

    Thank you so much for your wonderful review! We are thrilled to hear that your experience with us was positive from start to finish. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Macclesfield
  • Rating 5.0
    Very good, kayleigh was great, worked with me on late return of the curtesy car due to childcare, not a bad point to mention
    Response from Group 1 Volkswagen Macclesfield
    Hello Keegan,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that Kayleigh was able to assist you effectively, especially with the late return of the courtesy car. We understand how important flexibility can be, particularly when it comes to childcare, and we're glad we could accommodate your needs. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Macclesfield
  • Rating 5.0
    Very good polite and friendly. No matter what I asked he had my info at hand.
    Response from Group 1 Volkswagen Macclesfield
    Hello Justin,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service polite and friendly. It's great to know that we were able to provide you with the information you needed. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Macclesfield
  • Rating 5.0
    Excellent service from start to finish.Nothing was too much trouble, Adam was a pleasure to deal with.
    Response from Group 1 Volkswagen Macclesfield
    Dear Eva,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Group 1 Volkswagen Macclesfield. Adam will be delighted to know that his efforts made your visit a pleasure. Your feedback is incredibly valuable to us, and we are committed to maintaining the high standard of service you experienced. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Macclesfield
  • Rating 5.0
    Great communication start to finish
    Response from Group 1 Volkswagen Macclesfield
    Hello Hannah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our communication from start to finish. At Group 1 Volkswagen Macclesfield, we strive to provide the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Volkswagen Macclesfield
  • Rating 5.0
    We had a brilliant experience with a lovely lady called becca. Everything was made so easy.
  • Rating 4.0
    All good
  • Rating 5.0
    Adam Derbyshire has been fantastic from start to finish
  • Rating 5.0
    Really informative and excellent customer service
    Response from Group 1 Volkswagen Macclesfield
    Thank you for your 5-star review!
  • Rating 5.0
    Collected on time very personable person collected it and it was delivered back well before time slot
  • Rating 5.0
    Always a pleasure to go to VW Macclesfield
  • Rating 5.0
    Really friendly people who know what they are talking about and tell you everything you need to know
    Response from Group 1 Volkswagen Macclesfield
    Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
  • Rating 5.0
    Brilliant
    Response from Group 1 Volkswagen Macclesfield
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Brilliant
    Response from Group 1 Volkswagen Macclesfield
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Seamless… painless…. Stresses…
    Response from Group 1 Volkswagen Macclesfield
    Thank you so much for your wonderful review, Georgina! We’re thrilled to hear that your experience was seamless, painless, and stress-free. Your feedback means a lot to us, and we look forward to serving you again in the future!
  • Rating 5.0
    Excellent
    Response from Group 1 Volkswagen Macclesfield
    Thank you so much for the 5-star review, Kylee! We're thrilled to hear you had an excellent experience. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to seeing you again!
  • Rating 5.0
    Friendly staff but would have appreciated my car cleaning
    Response from Group 1 Volkswagen Macclesfield
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Perfectly handled and presented
    Response from Group 1 Volkswagen Macclesfield
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Good
    Response from Group 1 Volkswagen Macclesfield
    Good afternoon,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are delighted to see that you are happy with the experience that you received. We always welcome feedback to help us improve. If there is anything you think we could do to make your experience a 5* experience, please do not hesitate to contact us to let us know.

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