Motability Scheme at Group 1 Volkswagen Manchester
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
99 Bridgewater Way
Old Trafford
Manchester M16 9SF
GB
Phone Number
Call Group 1 Volkswagen Manchester on 0161 607 1313
0161 607 1313
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Richard Blackledge
- Peter Williams
- Kyle Mills
- Alawi Al-Haddad
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Adam Morris
- Ashley Hobson
- Tegan Jackson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Volkswagen Manchester
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Volkswagen Manchester
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Volkswagen Manchester can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 Volkswagen Manchester on 01616071313 to make an appointment with our Motability specialist.
Reviews at Group 1 Volkswagen Manchester
- Rating 5.0Jul 14, 2025Ric was amazing and helped with the whole process.
Great customer service - Rating 5.0Jun 26, 2025Mr Alawi really looked after us and ensured all my needs were met.Response from Group 1 Volkswagen ManchesterJun 27, 2025Dear Alya,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Mr. Alawi was able to look after you and meet all your needs. Providing exceptional service is our top priority, and your feedback is a testament to the hard work and dedication of our team.
We truly appreciate your kind words and your perfect rating. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Manchester.
Best regards,
Group 1 Volkswagen Manchester - Rating 5.0Jun 20, 2025Great customer services spot onResponse from Group 1 Volkswagen ManchesterJun 23, 2025Hi Katie,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service at Group 1 Volkswagen Manchester. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Jun 20, 2025Very helpful and politeResponse from Group 1 Volkswagen ManchesterJun 20, 2025Hello Kevin,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team to be helpful and polite during your visit. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Manchester.
Best regards,
The Motability Scheme Team - Rating 5.0Jun 3, 2025Happy with service, good and friendly staffResponse from Group 1 Volkswagen ManchesterJun 4, 2025Hello Stephen,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were happy with our service and found our staff to be friendly. Providing excellent customer service is our top priority, and it's always rewarding to know that we have met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Manchester.
Best regards,
The Motability Scheme Team - Rating 5.0May 29, 2025Peter Williams was brilliant
Had so much time for us, was very patient and explained everything perfectly
A real asset to the businessResponse from Group 1 Volkswagen ManchesterMay 30, 2025Dear Candon,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Peter Williams. It's fantastic to know that he was able to provide you with the time, patience, and clear explanations you needed. We agree that Peter is indeed a real asset to our team, and your kind words will surely be shared with him.
We are committed to providing excellent service to all our customers, and your feedback is invaluable in helping us maintain these standards. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your review and for choosing the Motability Scheme at Group 1 Volkswagen Manchester.
Best regards,
Emma
Group 1 Volkswagen Manchester - Rating 5.0May 28, 2025I was made to feel very comfortable and was updated through each step of my experienceResponse from Group 1 Volkswagen ManchesterMay 30, 2025Hello Lexii,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you felt comfortable and well-informed throughout your experience at Group 1 Volkswagen Manchester. Our team is dedicated to ensuring that every customer receives the best possible service, and your kind words affirm that we are on the right track.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.
Best regards,
Emma
Group 1 Volkswagen Manchester - Rating 5.0May 21, 2025Pete was very helpful and got me the car I wanted and didn't have to wait long at all think it was just over a week Chelsea kResponse from Group 1 Volkswagen ManchesterMay 21, 2025Hello Chelsea,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Pete was able to assist you in getting the car you wanted so quickly. Our team at Group 1 Volkswagen Manchester always strives to provide the best service possible, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0May 21, 2025Very helpful and explained everythingResponse from Group 1 Volkswagen ManchesterMay 21, 2025Hello Leon,
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service helpful and that everything was explained clearly. At Group 1 Volkswagen Manchester, we strive to provide the best experience for our customers, and your positive review is a great affirmation of our efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0May 15, 2025Ricky is a lovely man he made the experience so easyResponse from Group 1 Volkswagen ManchesterMay 16, 2025Hello Stephen,
Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Ricky made your experience with us so easy and enjoyable. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0May 7, 2025Peter was amazing sorted everything really fast!Response from Group 1 Volkswagen ManchesterMay 13, 2025Hello Louise,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Peter was able to assist you quickly and effectively. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Apr 28, 2025Quick and easy to deal with from the minute I walked in.
Advisor was friendly, funny and polite.
Very easy to talk to and very informative. Felt no pressure to get a car from them.
Would not hesitate to get another car from them based on the experience I've received.Response from Group 1 Volkswagen ManchesterMay 14, 2025Dear Kathleen,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience at Group 1 Volkswagen Manchester was quick and easy from the moment you walked in. It's fantastic to know that our advisor was able to make you feel comfortable with their friendly, funny, and polite demeanour, and that you found them informative and easy to talk to.
We strive to create a pressure-free environment for our customers, and it's great to hear that you felt no pressure during your visit. Your kind words and perfect rating mean a lot to us, and we're delighted to know that you would not hesitate to return for another car in the future.
Thank you once again for your feedback. We look forward to welcoming you back whenever you need us.
Best regards,
Emma
Group 1 Volkswagen Manchester - Rating 5.0Apr 28, 2025Very helpful politeness was first classResponse from Group 1 Volkswagen ManchesterMay 14, 2025Hello Mark,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very helpful and that their politeness was first class. Providing excellent service is our top priority, and your feedback reassures us that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Manchester.
Best regards,
The Motability Scheme Team - Rating 5.0Apr 23, 2025Rick at Manchester VW was amazing! So helpfully, not pushy at all and always contactable for any updates or issues.Response from Group 1 Volkswagen ManchesterMay 16, 2025Hello Billy,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Rick at Group 1 Volkswagen Manchester. It's great to know that he was able to assist you in a helpful and non-pushy manner, and that he was always available for updates or any issues you had. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Rick and the team.
We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Apr 15, 2025ExcellentResponse from Group 1 Volkswagen ManchesterMay 28, 2025Dear Nadeem,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with us at Group 1 Volkswagen Manchester. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Apr 15, 2025Excellent and professionalResponse from Group 1 Volkswagen ManchesterMay 28, 2025Hello Jason,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you found our service excellent and professional. At Group 1 Volkswagen Manchester, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 5.0Apr 14, 2025Great customer service from Rick and the team at Volkswagen Manchester, went above and beyondResponse from Group 1 Volkswagen ManchesterMay 28, 2025Dear Tina,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had a great experience with Rick and the team at Volkswagen Manchester. Providing exceptional customer service is our top priority, and it's fantastic to know that we went above and beyond your expectations.
Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Rick and the rest of the team. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Thank you once again for choosing the Motability Scheme at Group 1 Volkswagen Manchester. We look forward to serving you again!
Best regards,
Emma
Group 1 Volkswagen Manchester - Rating 5.0Apr 8, 2025pete was very helpful and made everything easy for us and made the experience amazingResponse from Group 1 Volkswagen ManchesterJun 9, 2025Hello Freya,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Pete was able to assist you effectively and make your experience with us amazing. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again at Group 1 Volkswagen Manchester.
Best regards,
The Motability Scheme Team - Rating 5.0Apr 7, 2025Great serviceResponse from Group 1 Volkswagen ManchesterJun 10, 2025Hello Ashley
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Manchester. Your feedback is incredibly valuable and encourages our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester - Rating 1.0Apr 3, 2025Long waiting, moody stuffResponse from Group 1 Volkswagen ManchesterJun 10, 2025Hello Muhammad,
Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience at Group 1 Volkswagen Manchester. We strive to provide excellent service to all our customers, and it's clear we fell short in your case.
Your comments about the long waiting times and the demeanour of our staff are concerning, and we are committed to addressing these issues. Please know that your feedback is invaluable in helping us improve our services.
If you would like to discuss your experience further, please feel free to reach out to us directly. We would appreciate the opportunity to make things right.
Thank you again for your feedback.
Best regards,
Emma
Group 1 Volkswagen Manchester
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ric was able to assist you throughout the process and provide you with great customer service. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Group 1 Volkswagen Manchester. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Manchester