Motability Scheme at Pentagon Vauxhall Oldham

4.9
Rating 4.9
(609 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
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Welcome to Pentagon Vauxhall Oldham

Meet Sam who has been part of the Pentagon family for an impressive 33 years. When she is not at the dealership looking after our Motability customers she can be found in her hot tub or walking her two French Bulldogs Poppy and China. Sam has a fleet of over 1000 customers who come back year after year, here’s what just a few have to say! “Sam was so very helpful absolute great positive experience would recommend to anyone” “Sam is excellent very helpful and caring, no rushing"

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Pentagon Vauxhall Oldham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pentagon Vauxhall Oldham on 03303906799 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Chadderton Way
Oldham OL1 2QL
GB
Get directions
Phone Number
Call Pentagon Vauxhall Oldham on 0330 390 6799
0330 390 6799
0330 390 6799
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Samantha Clare
  • Darren Ellis
  • Barry Grant
  • Mark Whitton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Gordon Smith
  • Rebecca Thompson
  • Carol Byrne
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pentagon Vauxhall Oldham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Vauxhall Oldham

  • Rating 5.0
    Sam was fantastic from start to finish I was made to feel valued and my wishes were respected at all times
  • Rating 5.0
    Very helpful and polite
  • Rating 5.0
    Very knowledgeable friendly and thorough
    Response from Pentagon Vauxhall Oldham
    Hello Khalilah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team knowledgeable, friendly, and thorough. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Pentagon Vauxhall Oldham
  • Rating 5.0
    They were fantastic! Everything was great from the reception staff to everyone. Very polite and helpful.
    When we picked the car up we were gobsmacked to find the car spotless, inside and out. It was such a great surprise. Thank you very much, I'm extremely grateful.
    Response from Pentagon Vauxhall Oldham
    Dear Rachael,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Pentagon Vauxhall Oldham. Our team takes great pride in providing excellent service, and it's fantastic to know that our efforts made your visit memorable.

    We're delighted that you found your car spotless and that our staff were polite and helpful. Your kind words truly mean a lot to us and motivate us to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,
    The Pentagon Vauxhall Oldham Team
  • Rating 5.0
    Fast and efficient as always
    Response from Pentagon Vauxhall Oldham
    Dear Susanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service fast and efficient. At Pentagon Vauxhall Oldham, we strive to provide the best experience for our customers, and your feedback is truly appreciated.

    If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Pentagon Vauxhall Oldham Team
  • Rating 5.0
    The staff were very helpful and knowledgeable and I would recommend there service to anybody.
    Response from Pentagon Vauxhall Oldham
    Hello Paul,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that our staff were able to assist you effectively and that you found them both helpful and knowledgeable. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Pentagon Vauxhall Oldham
  • Rating 5.0
    Very knowledgeable and friendly. Explained everything really well
    Response from Pentagon Vauxhall Oldham
    Hello George,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team knowledgeable and friendly. It's great to know that everything was explained to your satisfaction. Your feedback is incredibly valuable to us, and we're delighted that you had a 5-star experience at Pentagon Vauxhall Oldham. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pentagon Vauxhall Oldham Team
  • Rating 5.0
    Sam was amazing as always. Very friendly and explains everything you need to know.
    Response from Pentagon Vauxhall Oldham
    Hello Kenneth,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Sam provided you with an amazing experience and that you found his explanations helpful. Our team at Pentagon Vauxhall Oldham is dedicated to ensuring our customers have a friendly and informative experience, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Pentagon Vauxhall Oldham Team
  • Rating 5.0
    Excellent. Sam at Pentagon was so helpful and very friendly. She made a big difference to the experience.
    Response from Pentagon Vauxhall Oldham
    Hello Dylan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Pentagon Vauxhall Oldham. Sam will be delighted to know that her helpful and friendly service made a big difference for you. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Vauxhall Oldham Team
  • Rating 5.0
    Dan was brilliant made things nice and smooth 5stars
    Response from Pentagon Vauxhall Oldham
    Hello Beverley,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Dan was able to make your visit smooth and enjoyable. Your kind words and 5-star rating mean a lot to us and motivate our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Pentagon Vauxhall Oldham.

    Best regards,
    Pentagon Vauxhall Oldham
  • Rating 5.0
    They have always been polite and helpful.
    Response from Pentagon Vauxhall Oldham
    Dear Beverley,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you have consistently found our team to be polite and helpful. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Pentagon Vauxhall Oldham
  • Rating 5.0
    The motability rep was nice and so helpful, top lady
    Response from Pentagon Vauxhall Oldham
    Hello Gary,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our Motability representative. Our team takes pride in providing helpful and friendly service, and it's wonderful to know that it made a difference for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Pentagon Vauxhall Oldham Team
  • Rating 5.0
    She explained everything she was good and very polite
  • Rating 5.0
    Sam was very helpful with prices information and updates.
    Response from Pentagon Vauxhall Oldham
    Hello Andrew,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Sam was able to assist you effectively with prices, information, and updates. Providing excellent service is our top priority, and it's wonderful to know that Sam met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Pentagon Vauxhall Oldham
  • Rating 5.0
    Very knowledgeable patient and friendly. Lovely lady, welcoming and definitely knows everything there is to know about the Motability scheme.
    Response from Pentagon Vauxhall Oldham
    Hello Khalilah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team knowledgeable, patient, and friendly. Providing excellent service is our top priority, and it’s always rewarding to know that we’ve met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Pentagon Vauxhall Oldham.

    Best regards,
    Pentagon Vauxhall Oldham
  • Rating 1.0
    I’ve always had good dealing with Motability till recently where my car was due in for an MOT and service as I had hit the mileage for one and the service light was on.
    They phoned me to say to keep the hire car overnight as they was waiting for a part to come in that my car needed as it was marked in red on the mot and was a possible mot failure.
    The following day, the dealership phoned me to say that motability had declined the to pay for the part and to phone motability and ask them what the next steps was because the car had failed the mot and it was illlegal to drive it away.
    I then Phoned motability where I was told it was suspected damage and that it had to go through my insurance and I had to phone them to put a claim through.
    I then phoned my insurance to be told it was in fact ware and tear and wouldn’t be covered by insurance because it wasnt damaged through an accident or incident!
    I then spoke to motability again to tell them this and they told me to phone the dealership because it wasnt covered by the warranty and that I could get the work done elsewhere or ask the dealership if I pay the repair by instalments.
    I was fighting a loosing battle, one said wear & Tear the other said suspected damage!
    The part was for a faulty seat base clip, that was a safety issue on a mot.
    How this has been broke is a mystery because im pretty sure it hasn’t been done by me and was fine the day before when I was wiping this interior down ready for the Garage.
    But that is not all, I sort out payment plan, picked the car up afterwards and to my absolute astonishment when I got home I looked at the paperwork and I had been charged £190.62 FOR LABOUR!!!!! The clips in question were £4.02!!! I was bullied into paying for this, and if I had known that I would have got more advise.
    Also, the service light was still on, and a rattling noise that I told them that was coming from the front of the engine was still happening….dealership said they don’t do services when a car is due back!
    I’m still wondering why I was made to pay for this part and so much for labour when things like this should be considered covered, it has cause so much stress, and stress affects my condition, that has but me into a flare up!
    NEARLY £200 labour for a part that cost £4????? Please tell me I’m not going crazy!!
    Now I’m wondering how this has happened, was it someone at the dealership ?? Or is it simply wear & tear? Why as a motability customer have I had to pay that much is beyond anything I have ever had to deal with!!
    Response from Pentagon Vauxhall Oldham
    Dear Lisa,

    Thank you for taking the time to share your experience with us. I am truly sorry to hear about the difficulties you faced during your recent visit for the MOT and service. Your feedback is very important, and I want to assure you that we take your concerns seriously.

    It’s clear that the situation regarding the seat base clip and the associated costs has caused you significant stress. We strive to provide clear communication and support to all our customers, and it seems we fell short in this instance.

    I would like to investigate this matter further to understand what happened and how we can prevent similar issues in the future. Please feel free to contact us directly at your earliest convenience, so we can discuss this in more detail and work towards a resolution.

    Thank you again for bringing this to our attention. Your satisfaction is important to us, and we hope to resolve this matter to your satisfaction.

    Kind regards,
    Pentagon Vauxhall Oldham
  • Rating 5.0
    Very helpful couldntexpect nothing more sam is lovely
    Response from Pentagon Vauxhall Oldham
    Dear Muriel,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service helpful and that Sam made a positive impression on you. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Pentagon Vauxhall Oldham
  • Rating 5.0
    Excellent service from Sam.
    Thank you so much.
    Response from Pentagon Vauxhall Oldham
    Dear Agnes,

    Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear that you received excellent service from Sam at Pentagon Vauxhall Oldham. Your kind words and perfect rating of 5.0 mean a lot to our team, and we are delighted to know that we met your expectations.

    Providing outstanding service is our top priority, and it is always rewarding to hear when we have succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at Pentagon Vauxhall Oldham.

    Warm regards,
    Pentagon Vauxhall Oldham
  • Rating 5.0
    Great experience no issues
    Response from Pentagon Vauxhall Oldham
    Hello Susan,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Pentagon Vauxhall Oldham. Your feedback is incredibly valuable, and we're delighted that everything met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pentagon Vauxhall Oldham Team
  • Rating 5.0
    The lady was very helpful she explained everything to us thank you
    Response from Pentagon Vauxhall Oldham
    Hello Sidney,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team. It's great to know that our staff was able to assist you effectively and provide the information you needed. Your feedback is incredibly valuable to us, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Pentagon Vauxhall Oldham

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