Motability Scheme at Swansway Audi Preston

4.8
Rating 4.8
(119 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00

Contact information

Address
Riversway Motor Park
Nelson Way
Preston PR2 2JZ
GB
Phone Number
Call Swansway Audi Preston on 01772 507336
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Sam Worden
  • Paul Rawlinson
  • Joanna Heyes
  • Rosie Devereux
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Callum Green
  • Adam Hueston
  • Charlene Taylor
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Swansway Audi Preston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Swansway Audi Preston

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Swansway Audi Preston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Swansway Audi Preston on 01772507336 to make an appointment with our Motability specialist.

Reviews at Swansway Audi Preston

  • Rating 5.0
    I wanted to take a moment to share how pleased I am with the service I received regarding my Motability vehicle. From the start of the process, your team made everything feel straightforward and stress-free, even when there was a delay with the delivery.

    Although I initially contacted you with a complaint about the delay, I was very impressed by the way it was handled over the phone. The representative I spoke with was understanding, professional, and made sure I felt heard and supported throughout. It turned a frustrating situation into a positive experience.

    This is my first time using the Motability Scheme, and I’m genuinely happy with how smoothly everything has gone. The vehicle is fantastic and has already made a big difference in my day-to-day life. I’m grateful to your team for being so helpful, patient, and efficient from beginning to end.

    Thank you for your excellent service and continued support.
    Response from Swansway Audi Preston
    Thank you so much for taking the time to share your experience with us Ayshah. We are thrilled to hear that you are pleased with the service you received regarding your Motability vehicle. Our team strives to make the process as straightforward and stress-free as possible, and it’s wonderful to know that we were able to turn a challenging situation into a positive experience for you.

    We understand how important it is to feel heard and supported, especially when unexpected delays occur. It’s great to hear that our representative was able to address your concerns with professionalism and understanding. Your satisfaction is our top priority, and we are delighted that your first experience with the Motability Scheme has been a smooth one.

    We are also pleased to know that your new vehicle is making a significant difference in your daily life. Thank you for your kind words about our team’s helpfulness, patience, and efficiency. Your feedback is invaluable to us and motivates us to continue providing excellent service.

    If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We are here to support you every step of the way.

    Thank you once again for your wonderful review and for choosing Preston Audi. Wishing you many happy miles in your new Audi!
  • Rating 5.0
    First class customer service. From the first point of contact and throughout Darren Moon kept us updated. Extremely professional. I would highly recommend Darren and the team at Audi Preston.
    Response from Swansway Audi Preston
    Thank you so much for taking the time to share your wonderful feedback with us James. We are thrilled to hear that you received first-class customer service from Darren and the team.

    Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
  • Rating 5.0
    Absolutely brilliant with lots of help and support
    Response from Swansway Audi Preston
    Thank you very much for leaving us your 5 star review Rachael.
  • Rating 5.0
    Excellent
    Response from Swansway Audi Preston
    Thank you very much for leaving us your 5 star review Edward.
  • Rating 5.0
    Excellent service
    Response from Swansway Audi Preston
    Thank you very much for leaving us your 5 star review Ann.
  • Rating 5.0
    outstanding
    Response from Swansway Audi Preston
    Thank you so much for your 5 star review Lewis.
  • Rating 5.0
    All good no problems, zahida helped me all through the process. Highly recommended.
    Response from Swansway Audi Preston
    Thank you so much for your lovely 5 star review Simon.
  • Rating 5.0
    Fast frendly and efficient the service advisor was lovely really good service
    Response from Swansway Audi Preston
    Thank you for your 5 star review Christopher :)
  • Rating 5.0
    Excellent
    Response from Swansway Audi Preston
    Thanks for your five star review.
  • Rating 5.0
    Very good
    Response from Swansway Audi Preston
    Thanks for your five star review :)
  • Rating 5.0
    Excellent service from start to finish, the whole process was made easy and understandable by the friendly and knowledgeable mobility staff, highly recommend and a 5 star service throughout.
    Response from Swansway Audi Preston
    Thanks for your five star review, we wish you many happy mile in your brand new Audi!
  • Rating 5.0
    Zahida was brilliant in the handover couldn’t do enough to help. Excellent
    Response from Swansway Audi Preston
    Thanks for your five star review, we wish you many happy miles in your new Audi!
  • Rating 5.0
    Paul was fantastic throughout 👍👍👍
    Response from Swansway Audi Preston
    Thanks for your five star review Robert, enjoy your brand new Audi!
  • Rating 4.0
    Zahida was very helpful, and guided me through the process
    Response from Swansway Audi Preston
    Thanks for leaving a five star review Simon.
  • Rating 5.0
    Very good service everything done as agreed
    Response from Swansway Audi Preston
    Thanks for your five star review, we wish you many happy miles in your new Audi
  • Rating 5.0
    Amazing service ,was well looked after ,thank-you Paul for looking after me.
    Response from Swansway Audi Preston
    Thanks for leaving a five star review Paul, we're glad we could help get this process started for you :)
  • Rating 5.0
    Really was great. Paul gave lots of time explaining the intricacies of the car. Made payment almost a pleasure. Really,Really pleased, lovely man
    Response from Swansway Audi Preston
    Dear James J.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a great experience with us at Swansway Audi Preston. Paul is indeed a valued member of our team, and it's fantastic to know that he was able to assist you thoroughly and make the payment process enjoyable. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Swansway Audi Preston Team
  • Rating 5.0
    Darren was very knowledgeable and helpful
    Response from Swansway Audi Preston
    Thank you for your 5 star review and lovely comments! We wish you many happy miles in your new vehicle! :)
  • Rating 5.0
    Everything was easy and staff was nice.
    Response from Swansway Audi Preston
    Thank you for your 5 star review and lovely comments! We wish you many happy miles in your new vehicle! :)
  • Rating 5.0
    Seamless service. Really happy with our experience. Big thanks to Sam Worden who explained every part of the process and kept us informed. He was exceptional! Thank you!
    Response from Swansway Audi Preston
    Thanks for your five star review, we hope you enjoy your brand new Audi

Similar Motability Scheme dealers