Motability Scheme at Arnold Clark Renault Preston

4.8
Rating 4.8
(82 reviews)
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Riversway Motor Park
Admiral Way, Ashton-on-Ribble
Preston PR2 2TY
GB
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Phone Number
Call Arnold Clark Renault Preston on 01772 808249
01772 808249
01772 808249
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 20:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Rachel Courtney
  • Ben Maingard
  • Darren Smith1
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
SundayClosed

Motability service specialists:

  • Helen Sweeney
  • Emma Lockwood
We recommend calling and booking an appointment before visiting.
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Accessibility features at Arnold Clark Renault Preston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Arnold Clark Renault Preston

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Arnold Clark Renault Preston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Arnold Clark Renault Preston on 01772808249 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Arnold Clark Renault Preston

  • Rating 5.0
    Amazing Darren was fantastic in all aspects such a lovely helpful man. Nothing was too much bother.
  • Rating 4.0
    Buying the car was a dream. Collecting was more of a challenge. Once all the paperwork was completed we had a brief introduction to the car. Whilst wet had driven the car on a demonstration drive, it took us 10 mins to get the car to work, to drive away. I was on the point of ringing the dealership for help.
    Response from Arnold Clark Renault Preston
    Hi!

    Thanks for your high star rating!

    Richard,
    Arnold Clark
  • Rating 5.0
    Helpful kind and considerate. Very informative and answered all questions we had
    Response from Arnold Clark Renault Preston
    Hi!

    We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

    Arnold Clark Team
  • Rating 5.0
    Nice friendly staff,explained the process in full ,great demonstration on handing over car..lovely guy
    Response from Arnold Clark Renault Preston
    Hi!

    Thank you for sharing such a positive experience. It means the world to us here at Arnold Clark.

    Arnold Clark Team
  • Rating 5.0
    Happy and smile
    Response from Arnold Clark Renault Preston
    Hi!

    Thanks for your five-star review!

    Richard,
    Arnold Clark
  • Rating 5.0
    I’m very happy with the service
    Response from Arnold Clark Renault Preston
    Hi there,

    Thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

    Arnold Clark Team
  • Rating 5.0
    Ben was really good. He didn't rush us, he was happy to repeat and explain things to me when I didn't understand. He listened, asked thoughtful questions and was professional. Plus he made sure my choice was right for me.
    Response from Arnold Clark Renault Preston
    Hi there,

    Thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

    Arnold Clark Team
  • Rating 5.0
    Perfect service, perfect car, staff couldn’t do enough to help us !
    Response from Arnold Clark Renault Preston
    Hi there,

    We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience with us!

    Arnold Clark Team
  • Rating 5.0
    Ben Maingard the motability expert at Arnold Clark was so lovely and welcoming and sold me the car so well and you can tell he was really knowledgable and experienced
    Response from Arnold Clark Renault Preston
    Hi Ethan,

    We strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you for your review and rating.

    Arnold Clark Team
  • Rating 5.0
    Excellent service
    Response from Arnold Clark Renault Preston
    Hi! Thanks for the five-star rating. Arnold Clark Team
  • Rating 5.0
    All around an excellent experience, clear and detailed explanations and I couldn’t be happier with the process.
    Response from Arnold Clark Renault Preston
    Hi! Thanks for the five-star rating. We appreciate your kind review of your experience. Take care, and we hope to see you again. Arnold Clark Team
  • Rating 5.0
    Again Ben was amazing in every way! Such a gentlemen and talked me through the while car. Walked me round explained the features etc I can't say a bad word about him. Really good at his job
    Response from Arnold Clark Renault Preston
    Thank you for taking the time to share your review, Christopher. We’ll be more than happy to assist you again in the future.

    Arnold Clark Team
  • Rating 1.0
    Disappointed with Renault Austral Purchase at Arnold Clark Renault Preston
    I am writing to express my extreme dissatisfaction with the recent purchase of a Renault Austral E-Tech FHEV Techno Esprit Alpine 5dr Auto from your Preston branch (Riversway Motor Park, Admiral Way, PR2 2TY) on 27th April 2024.

    Firstly, the delivery experience was unacceptable. The day before I was due to collect the car, I was informed of a 3-4 week delay. This was incredibly frustrating as I had already made arrangements based on the original delivery date.

    Secondly, the condition of the car upon collection was far below par. The interior was dirty, floor mats were missing, and there was no washer fluid. Additionally, the tire pump, which I believe should be included, was absent.

    Thirdly, despite being charged £25 for petrol, the car only had a maximum of £10 worth of fuel. This lack of attention to detail is concerning.

    Most importantly, the car itself is not performing as advertised. The engine sounds rough upon startup, more akin to a tractor than a modern vehicle. Furthermore, the fuel efficiency is nowhere near the advertised 50-60 MPG. I am currently only achieving around 24 MPG.

    To add insult to injury, when I contacted the manager today to discuss these issues, he was rude and dismissive. This only compounded the negative experience.

    Due to the aforementioned problems, I have written to formally reject the car.
    Response from Arnold Clark Renault Preston
    Thank you for your review, Javaid. We are disappointed that you haven't had a more positive experience with us. I hope this can be resolved to your satisfaction soon. If you need any further assistance, please feel free to contact Customer Services on 0141 648 1088 or customerservice@arnoldclark.com.

    Arnold Clark Team
  • Rating 5.0
    Ben was absolutely brilliant. New his stuff and was very polite and knowledgeable.
    Response from Arnold Clark Renault Preston
    Thank you for sharing your positive experience. It’s always great to see our hard work has paid off.

    Arnold Clark Team
  • Rating 5.0
    Excellent
    Response from Arnold Clark Renault Preston
    Thank you for your review and rating, Shane. We wish you many happy miles in the new car.

    Arnold Clark Team
  • Rating 5.0
    The whole experience was great. Ben our mobility specialist was very helpful and explained everything in detail especially the technical requirements for the car
    Response from Arnold Clark Renault Preston
    We are delighted that you’ve had such a positive experience with us, Christopher. Thank you.

    Arnold Clark Team
  • Rating 5.0
    Very friendly, helpful and easy handover. Lovely guy,Darren thank you.
    Response from Arnold Clark Renault Preston
    Julia, thank you for your five stars!

    Arnold Clark Team
  • Rating 5.0
    excellent service from start to finsh
    Response from Arnold Clark Renault Preston
    Hi Laura,
    It sounds like the team is doing a wonderful job. I know the team will be delighted that their hard work is being recognised!

    Arnold Clark Team
  • Rating 5.0
    Very good service as always
    Response from Arnold Clark Renault Preston
    Hi Nathan,
    Thank you again for taking the time to let us know how we did. We hope you have a great day!

    Arnold Clark Team
  • Rating 5.0
    Excellent highly recommend
    Response from Arnold Clark Renault Preston
    Hi Dawn,
    Thank you for your five stars!

    Arnold Clark Team

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