Motability Scheme at Marshall Mercedes-Benz of Preston

4.1
Rating 4.1
(16 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today

Contact information

Address
Riversway Motor Park
Admiral Way
Preston PR2 2TY
GB
Phone Number
Call Marshall Mercedes Benz of Preston on 01772 326666
Email
Reviews
Visit dealer website

Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • John Glenn
We recommend calling and booking an appointment before visiting.

Accessibility features at Marshall Mercedes Benz of Preston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Marshall Mercedes Benz of Preston

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

Our trained Motability specialists are here to support you throughout the duration of your lease. Marshall Mercedes Benz of Preston can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Marshall Mercedes Benz of Preston on 01772326666 to make an appointment with our Motability specialist.

Reviews at Marshall Mercedes Benz of Preston

  • Rating 5.0
    Great customer service as always. Staff helpful, organised, efficient.
    Response from Marshall Mercedes Benz of Preston
    Thank you Sarah. We really appreciate your five star rating which I will be delighted to pass onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 4.0
    Billy kept me up to date. Good customer service thanks Billy x
    Response from Marshall Mercedes Benz of Preston
    Thank you Tauqeer for taking the time to review Marshall Mercedes-Benz of Preston - we appreciate your 4 Star Review - I will pass on your feedback to Billy and the team. Kind regards, Will, Marshall Motor Group
  • Rating 5.0
    Excellent work and service
    Response from Marshall Mercedes Benz of Preston
    Thank you Andrew. We really appreciate the review and I will pass on your rating to our management team. Regards, Mariana, Marshall Motor Group
  • Rating 4.0
    Very happy with everything
    Response from Marshall Mercedes Benz of Preston
    Good morning Chloe. Thank you for taking the time to leave us a review. We really appreciate it and will be delighted to pass your lovely comments onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 1.0
    They make you wait so long, it’s ridiculous.
    Response from Marshall Mercedes Benz of Preston
    We're disappointed to read about your review Robin and would be most grateful if you could email your details to reviews.mercedes-benz@marshall.co.uk so we can investigate and get in touch. We look forward to hearing from you. Thank you. Kind regards, Will, Marshall Motor Group.
  • Rating 5.0
    With the car having to be in overnight I would of thought I would be offered a courtesy car.
    Response from Marshall Mercedes Benz of Preston
    Thank you, we really appreciate the review and will pass on your feedback to the team :) Kind regards, Will, Marshall Motor Group.
  • Rating 5.0
    Brilliant as always
    Response from Marshall Mercedes Benz of Preston
    Thank you for the great review John! We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards, Will. Marshall Motor Group
  • Rating 5.0
    Great service thank you
    Response from Marshall Mercedes Benz of Preston
    Thank you Ann, we really appreciate your review and will pass on your feedback to our management team. Kind regards, Will, Marshall Motor Group.
  • Rating 5.0
    All very good. Top company 5*****.
    Response from Marshall Mercedes Benz of Preston
    Thank you Jean, we really appreciate your review and will pass on your feedback to our management team. Kind regards, Will, Marshall Motor Group.
  • Rating 5.0
    Staff lovely. Efficient service, kept informed..
    Response from Marshall Mercedes Benz of Preston
    Thank you Sarah, we really appreciate your review and will pass on your feedback to our management team. Kind regards, Will, Marshall Motor Group.
  • Rating 5.0
    Great friendly service really happy
    Response from Marshall Mercedes Benz of Preston
    Thank you Adele, we really appreciate your review and will pass on your feedback to our management team. Kind regards, Will, Marshall Motor Group.
  • Rating 2.0
    Not the same. I am disabled and the few parking places not accessible, the contact in there didn't get any better,you used to feel special not any more, even after when I went outside to drive away my car was the only one that looked like it had been in a thunder storm. Even from first phoning to make a date for service I was left hanging after the third attempt i got the service department. I asked about help putting me on mercedes me, when I got to see a rep he asked if I had my v12 if I had been told previously I could have taken it with me. So I am still not on Mme. I was there 3 hours and nobody asked if I needed anything. Used to feel good going there but not now.regards Alan Ripley.
    Response from Marshall Mercedes Benz of Preston
    Thank you Philip, we really appreciate the review and will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group.
  • Rating 2.0
    Not impressed at all l had to find someone to pick me up after dropping my car off and the same when l picked the car. I was told that they don’t have any one to that job anymore.
    Response from Marshall Mercedes Benz of Preston
    Thank you Lynne, we really appreciate the review and will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group.
  • Rating 4.0
    Polite gentleman explained everything outstanding customer service
    Response from Marshall Mercedes Benz of Preston
    Thank you Tauqee, we really appreciate the review and will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group.
  • Rating 5.0
    Excellent service
    Response from Marshall Mercedes Benz of Preston
    Thank you John, we really appreciate the review and will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group.
  • Rating 5.0
    Staff were very helpful & friendly,
    Response from Marshall Mercedes Benz of Preston
    Thank you Robert, we really appreciate your review and will pass on your feedback to our management team. Kind regards, Will, Marshall Motor Group.

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