Motability Scheme at Swansway Volkswagen Van Centre Preston

4.7
Rating 4.7
(30 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 15:00Closed Today

Contact information

Address
Millenium City Retail Park
Bluebell Way
Ribbleton PR2 5BL
GB
Phone Number
Call Swansway Volkswagen Van Centre Preston on 01772 507337
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Steven Marshall
  • Liam Adams
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jack Moore
  • Lucy Clough
We recommend calling and booking an appointment before visiting.
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Accessibility features at Swansway Volkswagen Van Centre Preston

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Swansway Volkswagen Van Centre Preston

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Swansway Volkswagen Van Centre Preston can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Swansway Volkswagen Van Centre Preston on 01772507337 to make an appointment with our Motability specialist.

Reviews at Swansway Volkswagen Van Centre Preston

  • Rating 5.0
    Excellent work as always. Washed the car for me. Fixed the wipers. Friendly service. Accurate and professional
  • Rating 5.0
    Excellent customer service from the start. Thorough van service and MOT, with video of the work carried out.
    Response from Swansway Volkswagen Van Centre Preston
    Thanks for leaving a five star review Rachel!
  • Rating 5.0
    A really nice salesman Steve took his time in explaining everything about the car never made us feel we were taking up his time. Enjoyed a nice coffee.
    Response from Swansway Volkswagen Van Centre Preston
    Thanks for your five star review!
  • Rating 5.0
    Salesman was very thorough and helpful. Best one at this garage yet.
    Response from Swansway Volkswagen Van Centre Preston
    Thank you for your five star review Richard!
  • Rating 5.0
    Cannot find any fault with anything. Excellent
    Response from Swansway Volkswagen Van Centre Preston
    Thanks for your five star review :)
  • Rating 5.0
    Picked up and dropped back off, good communication x
    Response from Swansway Volkswagen Van Centre Preston
    Thanks for your five star review Karen :)
  • Rating 5.0
    Just excellent all round
    Response from Swansway Volkswagen Van Centre Preston
    Thank you for leaving a five star review Benjamin :)
  • Rating 1.0
    The worst customer service I ever received! My vehicle went for an MOT, I, as the customer, had to call Swansway at 5.30pm to be informed that my vehicle had failed the test, I should not have had to chase - it's basic curiosity and customer service to keep customers updated! It has taken 7 weeks for me to get my vehicle back! There was very little communication from Swansway throughout this period, and the only time I got a some communication, was because I contacted Swansway first! My vehicle ended up being moved to another centre for repairs, again, Swansway didn't inform me when the vehicle was being moved! If I could describe my experience in one word, it would be shambolic!
    Response from Swansway Volkswagen Van Centre Preston
    Hi Bethany, We are sorry to see your review. Please can you email us on caring@swanswaygarages.com and include your vehicle registration? Many thanks, Leah (Head Office)
  • Rating 5.0
    Very fast & friendly service.
  • Rating 5.0
    As always a good service. Can’t complain. Driver very plight and cheerful
    Response from Swansway Volkswagen Van Centre Preston
    Thank you for your 5 star rating Norman!
  • Rating 5.0
    Great customer service. Thank you
    Response from Swansway Volkswagen Van Centre Preston
    Thanks so much for taking the time to leave us your 5 star rating Susan!
  • Rating 5.0
    Very good keep in contact with me throughout my wait for my mobility van
  • Rating 4.0
    Great technical people love to help can recommend
    First Class
  • Rating 5.0
    Yes
    Response from Swansway Volkswagen Van Centre Preston
    Thank you very much for the 5 star rating Diane!
  • Rating 5.0
    Everyone is so friendly, and always letting you know what is happening
  • Rating 2.0
    Getting a call answered was a problem I hung on for 11 minutes till a message was requested, it cut me off and all calls then weren't answered for another half hour. Service good and on time, mechs helpful, phone messages rubbish.
    Response from Swansway Volkswagen Van Centre Preston
    Thank you for leaving us your review Merrilyn. We are sorry to hear of the issues you experienced reaching us by phone. If there is anything we can help you with, please do let us know on social@swanswaygarages.com
  • Rating 5.0
    Great, the staff are fantastic.
    Response from Swansway Volkswagen Van Centre Preston
    Thank you for leaving us your 5 star rating Chloe.
  • Rating 5.0
    Excellent service and very friendly .steve w
    Response from Swansway Volkswagen Van Centre Preston
    Thank you very much for leaving us your 5 star rating!
  • Rating 5.0
    Brilliant, no issues at all
    Response from Swansway Volkswagen Van Centre Preston
    Thank you for leaving us your review Thomas, it is much appreciated!
  • Rating 5.0
    Staff were polite and efficient
    Response from Swansway Volkswagen Van Centre Preston
    Thank you for leaving us your 5 star rating Kiranbhai!

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