Motability Scheme at Pentagon Rochdale Renault

4.8
Rating 4.8
(75 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today

Motability Scheme support at Pentagon Rochdale Renault

At Pentagon Rochdale we are proud multi-award-winning Motability Specialists, being named National Dealer Group of the Year for 2 consecutive years.

Our passion is our customers and to ensure you have the best possible experience with us we make sure all our Sales and Aftersales staff are Motability accredited and are on hand to help you it whatever way we can.
We pride ourselves on Customer Service and are regularly recognised from our manufacturers!

Don't take our word though here's what just a few of our customers have to say! "Great customer service every time" "Fantastic service from the staff at Rochdale"

Contact Pentagon Rochdale Renault on 03303906799 to make an appointment with our Motability Scheme Specialist.

Contact information

Address
Queensway
Rochdale OL11 1TQ
GB
Phone Number
Call Pentagon Rochdale Renault on 0330 390 6799
Email
Reviews
Book an appointment

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Darren Ellis
  • Neil Heath
  • Barry Grant
  • Mike Hoyle
  • Rob Matthews
  • Mark Whitton
  • Alison White
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Darren Dougan
  • Jason Hart
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Pentagon Rochdale Renault

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Pentagon Rochdale Renault

  • Rating 5.0
    Good service
    Response from Pentagon Rochdale Renault
    Thank you for your five-star rating. We really appreciate it Darryl. AW
  • Rating 5.0
    Good customer service professional no issues at all
    Response from Pentagon Rochdale Renault
    Thanks for the great rating Nasim. We really appreciate the support. AW
  • Rating 1.0
    Please remove my email from this account. I don't have this vehicle. Its my X husbands.
    I told him numerous times to remove it
    Response from Pentagon Rochdale Renault
    Dear Nigel, we are sorry that you felt the need to give Pentagon Rochdale Renault a 1* review. I will bring this to the attention of the management team at the dealership as soon as possible. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by, phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm). AW
  • Rating 5.0
    Really pleased with the service,well mannered and professional thankyou
    Response from Pentagon Rochdale Renault
    Thanks for the great rating Jennifer. We really appreciate the support. AW
  • Rating 1.0
    Poor customer service towards disabled customers.
    Response from Pentagon Rochdale Renault
    Hi Dayle, we're sorry you felt we only deserved a 1* review. We're always looking for ways to improve the experience we give to customers and so we'd really appreciate it if you could get in touch with our Customer Care Team at your earliest convenience. This is so we can understand what went wrong and look to rectify it. The team can be contacted by phone, email or post. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm). Address: The Pentagon Customer Care Team, Pentagon Group, Greenside Way, Middleton, Manchester, M24 1SW. AW
  • Rating 5.0
    Was very helpful not pushy at all, explained process really well and quick process
    Response from Pentagon Rochdale Renault
    Thank you for the positive rating Lewis. We appreciate your support. AW
  • Rating 4.0
    No driver for collection and drop off.
    Response from Pentagon Rochdale Renault
    Thank you for the positive rating Andrew. I am sorry to hear we didn't have a driver available for collection / drop off but we do appreciate your support. ^AB
  • Rating 5.0
    Absolutely brilliant staff. Warm and welcoming. Great job
    Response from Pentagon Rochdale Renault
    Thank you for your five-star rating. We really appreciate it Lisa. ^AB
  • Rating 5.0
    From start to finish the whole process was smooth and a very good service. The team of Neil , Darren and Rob was very helpful and very knowledge.
    Response from Pentagon Rochdale Renault
    Thanks for the great rating Charlie. We really appreciate the support. ^AB
  • Rating 5.0
    Was very helpful
    Response from Pentagon Rochdale Renault
    Thank you for your five-star rating. We really appreciate it Kiera. ^AB
  • Rating 5.0
    Fantastic experience Neil was a diamond such a nice guy talked me through everything x
    Response from Pentagon Rochdale Renault
    Dear Lelia, thank you for taking the time to give our dealership over in Rochdale a 5* review. I will send this over to the management team on-site now. ^AB
  • Rating 5.0
    Excellent customer service from the start the staff are lovely and reassuring if you have any questions or queries,highly recommend
    Response from Pentagon Rochdale Renault
    It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Michelle and would like to take this opportunity to thank you for choosing Pentagon Rochdale. ^AB
  • Rating 5.0
    Neil was absolutely fantastic such a friendly chirpy chap excellent sales skills and talked me through everything so I understood perfectly
    Response from Pentagon Rochdale Renault
    Thanks for the great response, Leila. We appreciate you giving Pentagon Rochdale a 5 star review. ^RP
  • Rating 5.0
    Amazing
    Response from Pentagon Rochdale Renault
    Thank you for your five-star rating. We really appreciate it Sylvia. ^AB
  • Rating 5.0
    Neil has been outstanding from start to finish
    Response from Pentagon Rochdale Renault
    Thank you for your five-star rating. We really appreciate it Lee. ^AB
  • Rating 5.0
    Tony was on the ball with every step of the process. From the first contact to the handover.
    Response from Pentagon Rochdale Renault
    Thanks for giving Pentagon Rochdale a 5 star review. We appreciate your positive feedback, Patrick! ^RP
  • Rating 5.0
    Rob was an absolute pleasure to deal with.
    Response from Pentagon Rochdale Renault
    Dear Jason, we're pleased to hear about your great experience with Rob and the team at Pentagon Rochdale. Thanks for the 5 stars! ^RP
  • Rating 5.0
    Good 10/10
    Response from Pentagon Rochdale Renault
    Thanks for the great review, Michael! We are grateful for the 5 stars. ^RP
  • Rating 5.0
    Niel heath was absolutely brilliant the handover only took about 10 minutes
    Response from Pentagon Rochdale Renault
    Thank you for your five-star rating. We really appreciate it Linda. ^AB
  • Rating 5.0
    The staff kept me up to date with the process of my car from start to finish. Great service
    Response from Pentagon Rochdale Renault
    Dear Patrick, we appreciate you taking the time to give Pentagon Rochdale a 5 star review. Thanks for the support! ^RP

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