Motability Scheme at Renault Retail Group Renault Manchester

4.9
Rating 4.9
(221 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Trinity Way
Salford M3 7FT
GB
Phone Number
Call Renault Retail Group Renault Manchester on 0161 717 4640
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • John Williams
  • David Potter
  • Jack Roskilly
  • Daniel Tonge
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Andrew Mountford
  • Ella Aldred
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Manchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Manchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Renault Retail Group Renault Manchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Manchester on 01617174640 to make an appointment with our Motability specialist.

Reviews at Renault Retail Group Renault Manchester

  • Rating 5.0
    John was very accommodating and patient with myself as I need things explaining a lot. He cut his dinner short to see to us and he explained everything to me and my partner and made sure we were choosing the right car for my needs. He was just so helpful and thorough and kept in touch. Can't thank him enough.
  • Rating 5.0
    Absolutely fantastic first class service

    Daniel was very informative and courteous and explained everything

    He couldn’t have been more helpful

    Thank you - I love the new car!
    Response from Renault Retail Group Renault Manchester
    Hello Anthony, it’s fantastic to hear that you had such a positive experience with Daniel. Enjoy your new vehicle, and if you ever need assistance or have questions in the future, don’t hesitate to reach out. Thank you for sharing your experience! Best wishes, Adam.
  • Rating 5.0
    Excellent customer service very happy with our visit.
    Response from Renault Retail Group Renault Manchester
    Hello Julie, thank you for your kind words. We're thrilled to hear you had a great experience with our team at Manchester. We look forward to welcoming you back soon. Best Wishes, Adam.
  • Rating 5.0
    Excellent service
    Response from Renault Retail Group Renault Manchester
    Hello Susan, thank you for your feedback. We're thrilled to hear you received excellent service and appreciate your support. We look forward to seeing you again soon! Best Wishes, Adam.
  • Rating 5.0
    John Williams, a very nice and helpful man. Would Recommend.
    Response from Renault Retail Group Renault Manchester
    Hello Gary, thank you for your kind words about John. We're glad to hear he was helpful and made a positive impression. We appreciate your recommendation and look forward to seeing you again! Best Wishes, Adam.
  • Rating 5.0
    Really friendly and understanding. Fabulous experience
    Response from Renault Retail Group Renault Manchester
    Hello Calais-ann, thank you for your five-star feedback! We're delighted to hear you had a fabulous experience and found our team friendly and understanding. We look forward to welcoming you back soon! Best Wishes, Adam.
  • Rating 5.0
    Brilliant service from John Williams
    Response from Renault Retail Group Renault Manchester
    Hello Nathan, thank you for your kind words! We're thrilled to hear you received brilliant service from John. We appreciate your feedback and look forward to seeing you again soon! Best Wishes, Adam.
  • Rating 5.0
    Car collected & returned for 1st service. Washed & vacuumed. First class service.
    Response from Renault Retail Group Renault Manchester
    Hello Anita, thank you for your fantastic feedback. We're thrilled to hear you received first-class service with your car's collection and return for its first service. Enjoy your vehicle! Best wishes, Adam.
  • Rating 5.0
    Excellent.
    Response from Renault Retail Group Renault Manchester
    Hello Amanda, thank you for your feedback. We're glad to hear you had an excellent experience at our Manchester dealership. If there's anything more we can do for you, please let us know. Best Wishes, Adam
  • Rating 5.0
    Very easy process
    Straightforward
    Sales team (Daniel) very helpful and explained everything well
    Ordered car and very quick turnaround with dates therefore a nice surprise
    Response from Renault Retail Group Renault Manchester
    Hello Anthony, thank you for your five-star feedback. We're thrilled to hear that you found the process very easy and that Daniel provided helpful and clear explanations. It's fantastic that you experienced a quick turnaround on your car order—what a nice surprise! We appreciate your kind words and look forward to seeing you again in the future. Best Wishes, Adam
  • Rating 5.0
    Very satisfied with my purchase and Daniel who is Motability person was very helpful and very nice
    Response from Renault Retail Group Renault Manchester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to our Manchester showroom again soon. Kind regards, Jo
  • Rating 5.0
    Fantastic service, Daniel has been very helpful, I'm autistic and get anxious with changes, but working with Dan to get my car has been a comfortable experience one that I didn't think I could achieve, so thank you Dan. From going to get a test drive 4 weeks ago, to ordering a car, Dan has been very professional and attentive with his service, the best part on the day of collection was the video of him wishing me a happy new car day that was a lovely video to receive, on all the days it was torrential rain the whole day, on arrival there was a coffee waiting, few minutes paperwork as Dan had already got it ready, he was very kind and patient with doing another test drive, well two actually as I just wanted to be sure. He's a lovely man and if your abit anxious definitely go to this salesroom, I wasn't impressed with the service at Bolton, so I was so pleased to go into the Trinity Way salesroom, not once did I feel any pressure in dealing with sale of this car. I have a Captur she's a big car, in flame red.

    Fantastic service from start to finish and nothing seems to be trivial as yesterday I had pressed the speed button that stopped me going faster than 20mph and I rung the salesroom and the lady on reception was fantastic and helped me as Dan was busy with a customer. Can't praise them enough, it was my sister who recommended me going to this place as she got her Captur there in March. Thank you again, will keep in touch. I think you should give him a raise or something on the lines of recognition.
    Response from Renault Retail Group Renault Manchester
    Thank you for the great review Helen!
    We really appreciate you taking the time to send feedback and have shared your lovely comments with Dan and his Managers.

    We look forward to welcoming you and your sister back to the business again soon. Kind regards, Jo
  • Rating 1.0
    Terrible customer service
    Response from Renault Retail Group Renault Manchester
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Please email us at reviews@renaultretail.co.uk
  • Rating 5.0
    Always happy to help
    Response from Renault Retail Group Renault Manchester
    Hello June, thank you! We're glad to hear that our team at Manchester is always ready to help. If you need anything else, just let us know. Best wishes, Adam.
  • Rating 5.0
    Everything was amazing. Patient looked after explain to me everything and feel very secure to pick the car and I know if it’s any problem I know who to get in touch with.
    Response from Renault Retail Group Renault Manchester
    Hello Rachel, thank you for your kind words. We’re thrilled to hear that everything went amazing and that you felt secure and well-informed throughout the process. It’s great to know you have a reliable point of contact for any future needs. Best wishes, Adam.
  • Rating 5.0
    John Williams was helpful and great at his job
    Response from Renault Retail Group Renault Manchester
    Hello Richard, thank you for your feedback. We’re glad to hear that John was helpful and excelled in his role. We appreciate your positive comments. Best wishes, Adam.
  • Rating 5.0
    John was amazing and really attended to us in such a positive manner.
    Response from Renault Retail Group Renault Manchester
    Hello Robert, thank you for your kind words. We're delighted to hear that John provided you with such positive and attentive service. We appreciate your feedback and look seeing to serving you again. Best wishes, Adam.
  • Rating 5.0
    From walking into the showroom to leaving it was a fantastic experience. Dan Tonge has a lovely personality, funny and friendly, and looks like Gary Barlow (better looking of course). So easy to get a mobility car. The test drive because I had never driven a high tech car Dan was the front passenger including my friend in the back, both cars I test drove were very good, the Clio I was 95% ready to sign for until I sat in the Captur and it sells itself, like sitting in a armchair comfortably and will be perfect for my big bottom friends, I highly recommend the Salford Manchester branch and 1 million percent recommend Dan Tonge I didn't feel uncomfortable or nervous with him as I did with Toyota Bolton salesman who made me feel on edge. Look forward to collection of the car with Dan and having the new car experience.

    Response from Renault Retail Group Renault Manchester
    Hello Helen, thank you for your fantastic feedback. We’re thrilled to hear that Dan made your experience enjoyable and comfortable. It’s great to know that you felt at ease and found the perfect car for you. We appreciate your high recommendation and look forward to your car collection with Dan. Best wishes, Adam.
  • Rating 5.0
    Very friendly, quick and helpful
    Response from Renault Retail Group Renault Manchester
    Hello Jessy, thank you for your feedback. We're pleased to hear that you found our team at Manchester friendly, quick, and helpful. If you need anything else, just let us know. Best wishes, Adam.
  • Rating 5.0
    John was excellent, first time using the service and explained everything and was extremely knowledgeable.
    Response from Renault Retail Group Renault Manchester
    Hello Gareth, thank you for your feedback. We’re thrilled to hear that John provided excellent service and explained everything clearly. We’re glad your first experience was a positive one and appreciate your kind words. Many thanks, Adam.

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