Motability Scheme at Lookers Renault Stockport
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Lookers Renault Stockport
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Renault Stockport can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Renault Stockport on 01614293316 to make an appointment with our Motability specialist.
Contact information
Address
St. Marys Way
Stockport SK1 4AW
GB
Phone Number
Call Lookers Renault Stockport on 0161 429 3316
0161 429 3316
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Mark Smith
- Josh Slater
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Paul Arnold
- Ronald Bentham
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Accessibility features at Lookers Renault Stockport
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Lookers Renault Stockport
- Rating 1.0Apr 17, 2025Poor customer service, mechanic was very rude when phones. When collecting the van I was thrusted the key and told it’s in the carpark without being told what had been done or given any paperwork.
Engine light, injector and warning lights still on dash.
There is always an issue every-time the van has had to go in for work there I haven't once been impressed with their service.
I will be glad to not have to use Renault Lookers
Stockport again! - Rating 5.0Apr 14, 2025Everything taken care of for you.Response from Lookers Renault StockportApr 14, 2025Hello Robert T.,
Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience with us and that everything was taken care of to your satisfaction. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Lookers Renault Stockport - Rating 5.0Apr 8, 2025Nice goodResponse from Lookers Renault StockportApr 9, 2025Hi Viktors, Thank you for taking the time to leave us this great 5 star review.
Kind regards
Lookers Customer Service & Resolution Team
- Rating 3.0Apr 8, 2025The car was done quickly and efficiently but the customer service was poor.Response from Lookers Renault StockportApr 9, 2025Hi Andrew, thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership.
Kind regards
Lookers Customer Service & Resolution Team
- Rating 5.0Apr 1, 2025Very friendly advisor, Mark, definitely went the extra mile. Provided all the relevant after care advice and reassured to get back in touch if unsure about anything. Excellent customer serviceResponse from Lookers Renault StockportApr 1, 2025Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Apr 1, 2025ExcellentResponse from Lookers Renault StockportApr 1, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 3.0Mar 24, 2025I had to wait 4 weeks for my appointment. They seem very nice on the phone. They could not offer a pickup and drop off as I've always been used to. When I lived down south they did not offer a courtesy car. They also didn't clean or Hoover my car. All I got told was we do not do this at this dealershipResponse from Lookers Renault StockportMar 26, 2025Dear Simonne,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the wait time for your appointment and the lack of pickup and drop-off services. We understand how important these services can be for our customers, and we're sorry for any frustration this may have caused.
We appreciate your kind words about our team over the phone, and we are committed to ensuring that all aspects of our service meet your expectations. Your feedback regarding the courtesy car and cleaning services is valuable, and we will certainly take it into consideration as we strive to improve our offerings.
Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.
Best regards,
Lookers Renault Stockport - Rating 5.0Mar 24, 2025Very efficient had my car picked up and delivered back. Only complaint it was not cleaned other companies who I have dealt with always cleaned my car before returning.Response from Lookers Renault StockportMar 24, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Kind regards. - Rating 5.0Mar 12, 2025Veru good.Response from Lookers Renault StockportMar 13, 2025Hello Rosemary K.. Thank you for taking the time to leave us a review about your visit. Your support to Lookers is much appreciated
Kind regards - Rating 5.0Mar 10, 2025Very good Very helpful and informativeResponse from Lookers Renault StockportMar 10, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 6, 2025Very happy with the service from the dealer ,kept us upto date with everything.Response from Lookers Renault StockportMar 7, 2025Hi Lauren, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with **** and the team. We look forward to dealing with you again in the future and happy motoring.
Kind regards - Rating 5.0Feb 26, 2025Very goodResponse from Lookers Renault StockportFeb 26, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 18, 2025Excellent communication fast turn around friends staffResponse from Lookers Renault StockportFeb 18, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 4.0Feb 16, 2025NothingResponse from Lookers Renault StockportFeb 17, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 28, 2025The whole experience was made so easy by the salesman Josh very friendly and professional thanksResponse from Lookers Renault StockportJan 29, 2025Thank you so much for your kind words! We are so happy to hear that Josh was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 28, 2025Great experience and Scott who dealt with me was and is fantastic.Response from Lookers Renault StockportJan 28, 2025Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 20, 2025Very professional throughout the serviceResponse from Lookers Renault StockportJan 21, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 9, 2025Came picked car up and dropped off again with an amazing serviceResponse from Lookers Renault StockportJan 9, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 2, 2025Great experience from start to finish Scott was lovely and helpful the whole way through application was quick and easy he explained everything properly and kept in regular contactResponse from Lookers Renault StockportJan 2, 2025Thank you so much for your kind words! We are so happy to hear that Scott was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 1.0Dec 30, 2024Tried to lease me a car that was totally unsuitable I felt under pressure as I had a time scale to get a carResponse from Lookers Renault StockportDec 30, 2024thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Lookers Renault Stockport. It is concerning to learn about the issues you faced, particularly with the customer service and the unresolved warning lights on your van.
We strive to provide excellent service to all our customers, and it is clear that we fell short in your case. Please know that your feedback is invaluable, and we are committed to addressing these concerns to prevent similar situations in the future.
If you would be willing, I would appreciate the opportunity to discuss this matter further and see how we can make things right. Please feel free to contact me directly at your convenience.
Thank you once again for your feedback, and I hope we can restore your faith in our services.
Kind regards,
Ann
Lookers Renault Stockport