Motability Scheme at Lookers SEAT Stockport

4.8
Rating 4.8
(336 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
St. Marys Way
Stockport
Greater Manchester SK1 4AW
GB
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Phone Number
Call Lookers SEAT Stockport on 0161 333 3344
0161 333 3344
0161 333 3344
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Sam Mccoy
  • Christie Rayner
  • Matthew Lowe
  • Rachel Hill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Jordan Thomas
  • Niall Martin
  • Carl Evans
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers SEAT Stockport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers SEAT Stockport

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers SEAT Stockport can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers SEAT Stockport on 01613333344 to make an appointment with our Motability specialist.

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Reviews at Lookers SEAT Stockport

  • Rating 1.0
    They hadnt got motability authority before my appointment. I was therefore waiting 4 hours instead of the 2 hours maximum I was promised.
    Response from Lookers SEAT Stockport
    Hello Luca,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Lookers SEAT Stockport and the inconvenience caused by the delay in obtaining the Motability authority. We strive to provide efficient service to all our customers, and it is clear we fell short in your case.

    Please know that your feedback is invaluable, and we are taking steps to ensure that such issues are addressed promptly to prevent them from happening in the future. If there is anything further we can do to assist you or if you would like to discuss your experience in more detail, please feel free to reach out to us directly.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Best regards,

    Ann Scott
    Customer Advisor
    Lookers SEAT Stockport
  • Rating 5.0
    Excellent service
    Response from Lookers SEAT Stockport
    Hello Leah G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Lookers SEAT Stockport. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers SEAT Stockport Team
  • Rating 3.0
    Okay despite having no curtesy cars and ignoring my car for almost 3 years.
    Response from Lookers SEAT Stockport
    Dear Sylvia,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced due to the lack of courtesy cars and the delay in attending to your vehicle. Your comments are important to us, and we are committed to improving our services to better meet the needs of our customers.

    Please feel free to reach out to us directly if there is anything specific we can do to assist you further. We value your input and hope to have the opportunity to serve you better in the future.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 4.0
    It was all helpful and positive, the only reason it’s not 5 stars is due to the difficulty in parking which makes it quite stressful.
    Response from Lookers SEAT Stockport
    Hello Patricia,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service helpful and positive. Your satisfaction is important to us, and we appreciate your kind words.

    We understand that parking can be a challenge, and we're sorry for any inconvenience this may have caused. We are continuously looking for ways to improve our facilities and will certainly take your comments into consideration as we work to enhance the overall experience for our customers.

    Thank you once again for your valuable feedback. We hope to welcome you back soon and provide you with an even better experience.

    Best regards,
    The Motability Scheme Team at Lookers SEAT Stockport
  • Rating 5.0
    Pick up delivery was arranged by Seat
    Everyone from the customer services to the mechanics and drivers, were very professional and helpful
    Response from Lookers SEAT Stockport
    Dear Julia,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with our team at Lookers SEAT Stockport was professional and helpful. Our goal is always to provide the best service possible, and it's rewarding to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with our customer service, mechanics, and drivers. We look forward to serving you again in the future.

    Best regards,

    The Lookers SEAT Stockport Team
  • Rating 5.0
    Great friendly staff and really easy process from start to finish
    Response from Lookers SEAT Stockport
    Hello Thomas D.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff friendly and the process easy from start to finish. Providing excellent service is our top priority, and it's fantastic to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers SEAT Stockport.

    Best regards,
    The Motability Scheme Team at Lookers SEAT Stockport
  • Rating 3.0
    I think they could have explained things abit better like the insurance
    Response from Lookers SEAT Stockport
    Dear Taymus A.,

    Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear that the explanation regarding the insurance was not as clear as it could have been. Your comments are valuable to us as they help us improve our services. Please feel free to reach out if you have any further questions or if there's anything else we can assist you with. We hope to have the opportunity to serve you better in the future.

    Best regards,
    The Motability Scheme Team at Lookers SEAT Stockport
  • Rating 5.0
    Very good
    Response from Lookers SEAT Stockport
    Hello Kelly,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good experience with us at Lookers SEAT Stockport. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers SEAT Stockport Team
  • Rating 3.0
    I opted to wait at the dealership as they said it would be maximum 2 hours, however I waited nearly 3 hours
    Response from Lookers SEAT Stockport
    Hello Janet,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the extended wait you experienced during your visit. We understand how valuable your time is, and we are committed to improving our service to ensure a more efficient experience for our customers in the future.

    Your feedback is important to us, and we will be reviewing our processes to prevent similar situations from occurring. If there is anything else we can do to assist you or if you have any further concerns, please feel free to reach out.

    Thank you for choosing the Motability Scheme at Lookers SEAT Stockport.

    Best regards,
    The Lookers SEAT Stockport Team
  • Rating 5.0
    Very good and fast response.
    Response from Lookers SEAT Stockport
    Hello Abdulah A.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience with our service and that we were able to respond to your needs quickly. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers SEAT Stockport Team
  • Rating 5.0
    Application went very smoothly and I was provided all the information I needed
    Response from Lookers SEAT Stockport
    Hello Jeffrey,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your application process went smoothly and that you received all the information you needed. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Lookers SEAT Stockport
  • Rating 5.0
    Excellent service
    Response from Lookers SEAT Stockport
    Hello Alan D.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received excellent service during your visit to Lookers SEAT Stockport. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know when we’ve hit the mark. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Lookers SEAT Stockport Team
  • Rating 5.0
    Very fast and good service couldn't fault them one bit
    Response from Lookers SEAT Stockport
    Hello Khye B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our service at Lookers SEAT Stockport. Our team is dedicated to providing fast and efficient service, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers SEAT Stockport Team
  • Rating 5.0
    Very quick and professional staff
    Response from Lookers SEAT Stockport
    Hello Collette,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be quick and professional during your visit. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers SEAT Stockport.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Great customer service , Sami was very helpful and talked us through everything
    Response from Lookers SEAT Stockport
    Hello Riley B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service and that Sami was able to assist you effectively. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Lookers SEAT Stockport.

    Best regards,
    The Motability Scheme Team at Lookers SEAT Stockport
  • Rating 1.0
    Told me they valeted the car. They didnt
    Response from Lookers SEAT Stockport
    Dear Andrew,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience regarding the valet service. We strive to provide the best service possible, and it seems we fell short in this instance.

    Please know that your feedback is important to us, and we are looking into this matter to ensure it doesn't happen again. If you have any further details or would like to discuss this directly, please feel free to reach out to us.

    We appreciate your patience and hope to have the opportunity to serve you better in the future.

    Best regards,

    Caitlin
    Lookers SEAT Stockport
  • Rating 5.0
    Very good and easy process
    Response from Lookers SEAT Stockport
    Hello Abdul,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found the process very good and easy. Our team at Lookers SEAT Stockport is dedicated to providing a seamless experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers SEAT Stockport Team
  • Rating 1.0
    Poor communication from Priya. My car was there most of the day. The call centre had a fault down that didn’t exist. The actual fault is from day1 the info system turns itself off in extreme weather. They didn’t even wash my car or hoover it. Wouldn’t recommend
    Response from Lookers SEAT Stockport
    Dear Christine D.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Lookers SEAT Stockport. It is disappointing to learn that our communication did not meet your expectations and that the issues with your car were not addressed satisfactorily.

    We strive to provide excellent service to all our customers, and it seems we fell short in your case. Your comments about the fault diagnosis and the condition of your car upon return are concerning, and I assure you that we are looking into these matters to prevent them from happening again.

    Please feel free to reach out directly if you would like to discuss this further. Your feedback is invaluable to us, and we are committed to making improvements.

    Thank you for bringing this to our attention.

    Kind regards,

    Caitlin
    Lookers SEAT Stockport
  • Rating 5.0
    Matthew was brilliant from start to finish. Explained everything clearly and kept us up to date. He was polite, knowledgeable, patient and friendly.
    When we collected the vehicle, he went over and above. A credit to the company. Thank you
    Response from Lookers SEAT Stockport
    Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Amazing customer service
    Response from Lookers SEAT Stockport
    Thank you for taking the time to leave us this great 5 star review May! Kind regards,

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