Motability Scheme at TrustFord Stockport

4.9
Rating 4.9
(545 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Welcome to TrustFord Stockport

Motability Scheme at TrustFord Stockport

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Stockport on 01619755500 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Wellington Road North A6)
Stockport SK4 2PD
GB
Get directions
Phone Number
Call TrustFord Stockport on 0161 975 5500
0161 975 5500
0161 975 5500
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stephen King
  • Andy Robinson
  • Barbara Andrade
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Angela Stelfox
  • Jasmine Bradbury
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Stockport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Stockport

  • Rating 5.0
    The experience was effortless and easy.
    Steve was vey through and explained every single thing from start to finish, I was offered hot drinks made to feel comfort and at ease. I suffer with severe anxiety and honestly I’ve put off getting a new car for so long due to this but I can’t believe how I was treated… was such a lovely experience I’ll only ever use that fps dealership and it has to be Steve!! Thankyou Steve
    Response from TrustFord Stockport
    Dear Melissa,

    Thank you so much for taking the time to share your wonderful experience with us at TrustFord Stockport. We are thrilled to hear that Steve was able to provide you with such a thorough and comforting experience. It's heartening to know that we could make the process effortless and put you at ease, especially considering your anxiety.

    Your kind words about Steve and the service you received mean a lot to us, and we are delighted that you felt comfortable and well-cared for during your visit. We strive to ensure all our customers have a positive experience, and your feedback reassures us that we are on the right track.

    We look forward to welcoming you back in the future, and please don't hesitate to reach out if there's anything else we can do for you.

    Warm regards,

    The TrustFord Stockport Team
  • Rating 5.0
    Always very professional and first class service. Motobility rep Steve King is excellent. 👍
    Response from TrustFord Stockport
    Hello Anthony,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a first-class experience with us at TrustFord Stockport. It's wonderful to know that Steve King provided you with excellent service. We strive to offer professional and top-notch service to all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Very good always kept informed extremely pleased
    Response from TrustFord Stockport
    Hello Erin,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you were extremely pleased with your experience and that our team kept you well-informed throughout the process. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Stockport.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Steve was absolutely brilliant from start to finish.
    He listened to all our needs. Shown us what was available. Once the order was placed he kept us up to date with any progress at all
    Would highly recommend
    Response from TrustFord Stockport
    Dear Tracey

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Steve at TrustFord Stockport. It's fantastic to know that he was able to listen to your needs and keep you informed throughout the process. Your recommendation means a lot to us, and we are delighted to have been able to assist you with your mobility needs. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at TrustFord Stockport
  • Rating 5.0
    Thoroughly excellent.
    Response from TrustFord Stockport
    Hello Rachel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service thoroughly excellent. At TrustFord Stockport, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Very helpful and knowledgeable
    Response from TrustFord Stockport
    Hello Julia

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and knowledgeable. Providing excellent service is our top priority, and it’s always rewarding to know that we are meeting our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at TrustFord Stockport.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Everything went through smoothly with no problems at all. Steve was great and looked after everything and even came in on his day off for the cars handover
    Response from TrustFord Stockport
    Hello Susan,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with us went smoothly and that Steve was able to assist you so effectively. It's great to know that he went the extra mile, even coming in on his day off, to ensure your car handover was seamless. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Helpful and polite
    Response from TrustFord Stockport
    Dear Jean

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and polite during your visit to TrustFord Stockport. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Excellent
    Response from TrustFord Stockport
    Hello David

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at TrustFord Stockport. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Staff were lovely and friendly kept me updated throughout the time
    Response from TrustFord Stockport
    Hello James

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff lovely and friendly, and that they kept you updated throughout your visit. Providing excellent customer service is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to welcoming you back to TrustFord Stockport in the future.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Very accommodating.
    Response from TrustFord Stockport
    Hello Christopher

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very accommodating. At TrustFord Stockport, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Great friendly service made the process easy and not overwhelming
    Response from TrustFord Stockport
    Hello Erin,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service friendly and that the process was easy and not overwhelming. Our team at TrustFord Stockport is dedicated to providing the best experience possible, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Barbara was a trainee and was extremely helpful with concise information and good knowledge for someone relatively new to Motability. All in all an excellent experience
    Response from TrustFord Stockport
    Dear Lynn

    Thank you so much for taking the time to share your positive experience with us at TrustFord Stockport. We are thrilled to hear that Barbara was able to assist you effectively and provide you with the information you needed. It's wonderful to know that her knowledge and helpfulness made your experience an excellent one. We truly appreciate your feedback and your kind words will certainly be shared with Barbara and the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Very knowledgeable and took the time to check all options and ensure the vehicle suited my requirements and timeline.
    Response from TrustFord Stockport
    Dear Tracy

    Thank you so much for taking the time to share your positive experience with us at TrustFord Stockport. We are thrilled to hear that you found our team knowledgeable and attentive to your needs. Ensuring that you have the right vehicle to suit your requirements and timeline is our top priority, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Janet
    TrustFord Stockport Team
  • Rating 5.0
    Excellent service thanks
    Response from TrustFord Stockport
    Hello Terence,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at TrustFord Stockport. Your feedback is incredibly important to us, and it motivates our team to continue delivering the best experience possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Excellent n0 problem
    Response from TrustFord Stockport
    Hello Philip,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience with us at TrustFord Stockport. Your feedback is incredibly valuable, and we're delighted that everything went smoothly for you. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Stockport Team
  • Rating 2.0
    Very poor service.
    Response from TrustFord Stockport
    Dear William

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience and that our service did not meet your expectations. At TrustFord Stockport, we strive to provide the best possible service to all our customers, and it seems we have fallen short in this instance.

    We would appreciate the opportunity to learn more about your experience so we can address any issues and improve our service. Please feel free to reach out to us directly at your convenience.

    Thank you again for your feedback, and we hope to have the chance to serve you better in the future.

    Kind regards,

    TrustFord Stockport Team
  • Rating 5.0
    Stephen King was just AMAZING!!!!!!
    Response from TrustFord Stockport
    Dear Elizabeth

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Stephen King provided you with an amazing experience at TrustFord Stockport. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations.

    If there’s anything else we can assist you with or if you have any further feedback, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Janet
    TrustFord Stockport Team
  • Rating 5.0
    Really helpful and keep me informed,,brilliant
    Response from TrustFord Stockport
    Hello Jerry,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that we kept you well-informed throughout your experience with us. Your kind words and perfect rating mean a lot to our team here at TrustFord Stockport.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Always an excellent experience .
    Car collected and delivered back promptly.
    Response from TrustFord Stockport
    Dear Joanne,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you consistently have an excellent experience with our services. Ensuring that your car is collected and delivered back promptly is a priority for us, and we're delighted to know that we met your expectations.

    Your 5-star rating is greatly appreciated and motivates us to continue providing the best service possible. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The TrustFord Stockport Team

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