Motability Scheme at TrustFord Stockport

4.9
Rating 4.9
(516 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Stockport

Motability Scheme at TrustFord Stockport

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Stockport on 01619755500 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Wellington Road North A6)
Stockport SK4 2PD
GB
Get directions
Phone Number
Call TrustFord Stockport on 0161 975 5500
0161 975 5500
0161 975 5500
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stephen King
  • Andy Robinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday10:00 - 16:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Angela Stelfox
  • David Brown
  • Jasmine Bradbury
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Stockport

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Stockport

  • Rating 5.0
    The service I received from Steve King at Trust Ford in Stockport was totally professional from start to finish. During my initial meeting with Steve King all aspects of Motability were discussed and fully understood, everything was discussed in a calm and considerate manner.
    From my initial meeting my Kuga was ready and prepared within eleven days.
    Totally outstanding service I would recommend everyone to deal with this company.
    Response from TrustFord Stockport
    Dear Keith G.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Steve King provided you with professional and considerate service throughout your journey with the Motability Scheme at TrustFord Stockport. It's wonderful to know that your Kuga was ready in such a timely manner and that you felt well-informed and supported during the process.

    Your recommendation means a lot to us, and we are grateful for your kind words. We strive to deliver outstanding service to all our customers, and your feedback is a great testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Stockport Team
  • Rating 5.0
    Great customer service
    Response from TrustFord Stockport
    Hello Maryam S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service at TrustFord Stockport. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Very helpful and understanding.
    Response from TrustFord Stockport
    Dear Stephen W.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our team to be very helpful and understanding. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Stockport.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Everything was perfect thanks to Steve
    Response from TrustFord Stockport
    Hello Callum D.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with us was perfect and that Steve was able to assist you so well. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Stockport.

    Best regards,

    Janet
    TrustFord Stockport Team
  • Rating 5.0
    Steve King did a professional job of looking after my application form no complaints at all top marks 100%.
    Response from TrustFord Stockport
    Dear Thomas C.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Steve King provided you with professional service and that you are completely satisfied with your experience. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Stockport.

    Best regards,
    The Motability Scheme Team at TrustFord Stockport
  • Rating 5.0
    Excellent as usual
    Response from TrustFord Stockport
    Hello John C.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with the Motability Scheme at TrustFord Stockport was excellent as usual. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Very efficient and friendly
    Response from TrustFord Stockport
    Hello Anne D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both efficient and friendly. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Stockport.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Absolutely brilliant so happy with the car
    Response from TrustFord Stockport
    Hello Angela,

    Thank you so much for your wonderful review! We're thrilled to hear that you're absolutely happy with your car. It's always our goal to ensure our customers have a brilliant experience, and your feedback means a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    They were brilliant Motability however refused to authorise new wipers at 36000 miles .. I had to leave the garage and go back 2 days later. The wipers made driving in rain dangerous as they were not clearing the screen . The whole delay by Motability caused inconvenience to me and the garage staff
    Response from TrustFord Stockport
    Dear Joanne,

    Thank you for taking the time to leave us a review and for your kind words about our team at TrustFord Stockport. We are pleased to hear that you found our service brilliant. However, we are sorry to learn about the inconvenience you experienced with the wiper replacement process.

    Your safety and satisfaction are very important to us, and we understand how crucial it is to have fully functioning equipment, especially in adverse weather conditions. We apologize for any inconvenience caused by the delay and appreciate your patience and understanding.

    We value your feedback as it helps us improve our services. If there is anything further we can do to assist you, please do not hesitate to reach out.

    Thank you for choosing the Motability Scheme with us.

    Best regards,

    Janet
    TrustFord Stockport Team
  • Rating 5.0
    Stephen King our customer rep was fantastic and process was really smooth
    Response from TrustFord Stockport
    Dear Donna H.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Stephen King provided you with fantastic service and that the process was smooth for you. At TrustFord Stockport, we strive to ensure our customers have the best experience possible, and your kind words affirm the hard work we put into achieving that goal.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Janet
    TrustFord Stockport Team
  • Rating 5.0
    Steven king was very helpful and made the process understandable
    Response from TrustFord Stockport
    Hello Christian W.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that Steven King was able to assist you effectively and make the process understandable. Your positive feedback is greatly appreciated and will be shared with Steven and the team. We strive to provide excellent service to all our customers, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Amazing customer service from the minute we walked through the door until completion and pick up of vehicle. Very informative in all aspects of the journey to getting the car.
    Response from TrustFord Stockport
    Dear Sharon W.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience from start to finish at TrustFord Stockport. Our team takes great pride in providing informative and exceptional customer service, and it’s rewarding to know that we met your expectations during your journey to getting your car.

    Your kind words and perfect rating are greatly appreciated and will be shared with the entire team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Warm regards,

    The TrustFord Stockport Team
  • Rating 5.0
    Brill service friendly staff good communication
    Response from TrustFord Stockport
    Hello Norma,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our service and found our staff friendly and communicative. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Stockport.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Excellent service from Stephen explained everything well, gave me all the information I needed and made the whole process smooth and easy
    Response from TrustFord Stockport
    Dear Katrina C.,

    Thank you so much for taking the time to share your experience with us at TrustFord Stockport. We are thrilled to hear that Stephen provided you with excellent service and made the process smooth and easy for you. Your feedback is incredibly valuable to us, and it’s wonderful to know that you received all the information you needed. We strive to ensure our customers have a seamless experience, and your kind words affirm our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Steve King, the Motobility rep at Trustford Stockport has always provided excellent service and advice. This is our 3rd time with Ford.
    Response from TrustFord Stockport
    Hello Anthony,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Steve King has consistently provided you with excellent service and advice. It's fantastic to know that this is your third time with Ford, and we truly appreciate your loyalty and trust in the Motability Scheme at TrustFord Stockport.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best possible experience for our customers. If there's anything more we can do for you, please don't hesitate to reach out.

    Thank you once again for your support, and we look forward to serving you in the future.

    Best regards,

    TrustFord Stockport Team
  • Rating 5.0
    Very good excellent service 100%
    Response from TrustFord Stockport
    Hello Terence,

    Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you had an excellent experience with our service at TrustFord Stockport. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Steve King is knowledgeable and very helpful.
    Response from TrustFord Stockport
    Hello Catherine S.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found Steve King knowledgeable and very helpful during your visit. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to TrustFord Stockport.

    Best regards,
    The Motability Scheme Team at TrustFord Stockport
  • Rating 4.0
    Unable to test drive as only just passed my test, as he couldn’t get insurance but otherwise very informative.
    Response from TrustFord Stockport
    Hello Stephen,

    Thank you for taking the time to leave a review and for giving us a 4-star rating. We’re glad to hear that you found the information provided to be very informative. We understand how important it is to test drive a vehicle, especially after just passing your test. Unfortunately, insurance requirements can sometimes limit our ability to offer test drives in certain situations. We appreciate your understanding and hope to assist you further in the future. If you have any more questions or need assistance, please don't hesitate to reach out.

    Best regards,
    The TrustFord Stockport Team
  • Rating 5.0
    Could not have been more helpful
    Absolutely top class service
    Response from TrustFord Stockport
    Dear Andrew V.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service to be top class and that we could be of help to you. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    At TrustFord Stockport, we strive to provide the best possible experience for all our customers, and your kind words are a testament to the hard work and dedication of our team. If there is anything else we can assist you with in the future, please don’t hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Janet
    TrustFord Stockport Team
  • Rating 5.0
    Staff very helpful and very knowledgeable about the process and the test drive was great ! Steve and Barbara were very helpful ! Thanks guys ! It was a pleasure to meet you ! Thanks again Steve
    Response from TrustFord Stockport
    Hello Steven B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff helpful and knowledgeable. It's great to know that you enjoyed the test drive experience as well. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Stockport.

    Best regards,
    The TrustFord Stockport Team

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