Motability Scheme at Chapelhouse Jaecoo Wigan

Motability Scheme at Chapelhouse Jaecoo Wigan

4.5
Rating 4.5
(4 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:30 - 17:00
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Contact information

Address
276 Wallgate
Wigan WN3 4DS
GB
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Phone Number
Call Chapelhouse Jaecoo Wigan on 01942 324000
01942 324000
01942 324000
Website

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Email

enquiries@chapelhouse.co.uk

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:30 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:30 - 17:00

Motability Scheme specialists:

  • David Hartley
  • Harry Brown
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Michael Lowe
  • Simone Ahrens
We recommend calling and booking an appointment before visiting.
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Accessibility features at Chapelhouse Jaecoo Wigan

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Chapelhouse Jaecoo Wigan

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Chapelhouse Jaecoo Wigan can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Chapelhouse Jaecoo Wigan on 01942324000 to make an appointment with our Motability Scheme specialist.

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Reviews at Chapelhouse Jaecoo Wigan

  • Rating 5.0
    Excellent service very knowledgeable of the different cars available. Very friendly and Professional very happy
    Response from Chapelhouse Jaecoo Wigan
    Dear Helen H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and found our team to be knowledgeable, friendly, and professional. Your satisfaction is our top priority, and it’s fantastic to know that we met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    Tom was very helpful and knowledgeable about the Jaecoo5. He showed us one outside and explained clearly what we wanted to know!
    Response from Chapelhouse Jaecoo Wigan
    Hello John W.,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Tom was able to assist you effectively and provide the information you needed about the Jaecoo5. It's wonderful to know that his knowledge and helpfulness made your visit a pleasant one.

    Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out.
  • Rating 3.0
    Initially Jake who dealt with me when ordering my Jaecoo 7 was great. Shown me around the car and allowed me to have a real good drive of it. However, on collection it was very clear the car had not been cleaned inside or out. I’m not sure the ceramic coating had been done that was promised as the car has a few chip marks, sticky residue on the actual car doors. Stickers half ripped off the windows , marker pen still on the windows that’s wiped off with your finger. And i was also promised a full tank of fuel. This was very disappointing as it really did take away that feeling of getting a new car, especially when I’ve never experienced getting a brand new car before. That being said, on discussing the issues it has been sorted for me to take the car back at my earliest convenience to make sure all the issues are dealt with to a high standard. I’m happy that I’ve been listened to and everything is being dealt with without the awkwardness. Overall i am happy but still disappointed that it needed these things doing
    Response from Chapelhouse Jaecoo Wigan
    Dear Hadley-James P.,

    Thank you for taking the time to share your experience with us. We are pleased to hear that Jake provided you with excellent service during your initial visit and that you enjoyed the test drive of your Jaecoo 7. However, we sincerely apologise for the condition of your vehicle upon collection. This is not the standard we strive for, and we understand how it affected your new car experience.

    We appreciate your patience and understanding as we work to resolve these issues. It’s important to us that you feel confident and satisfied with your purchase, and we are committed to ensuring that all concerns are addressed to your satisfaction.

    Thank you for giving us the opportunity to make things right. We value your feedback and are dedicated to improving our services. If there is anything further we can do, please do not hesitate to reach out.

  • Rating 5.0
    Absolutely excellent service. Everything was explained in great detail. Once I had all the appropriate information I needed. It was all completed in no time. Thank you very much.
    Response from Chapelhouse Jaecoo Wigan
    Dear Mason C.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our service at Chapelhouse Jaecoo Wigan. Our team always strives to provide detailed information and efficient service, so it's great to know we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

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