Motability Scheme at TrustFord Wilmslow

4.8
Rating 4.8
(86 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Wilmslow

Motability Scheme at TrustFord Wilmslow

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Wilmslow on 01625462048 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
A34 Bypass
Wilmslow Way
Wilmslow SK9 1AE
GB
Get directions
Phone Number
Call TrustFord Wilmslow on 01625 462048
01625 462048
01625 462048
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Owen Ralston
  • Dominic Hensman
  • Stuart Gray
  • Karla Daisley
  • James Lichfield
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Shelbe Clegg
  • Jasmine Bradbury
  • Lucy Toft
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Wilmslow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Wilmslow

  • Rating 4.0
    Owen was very helpful as he sorted the car for me also he asked a colleague to take my code on pick up all good with Owen very good
    Response from TrustFord Wilmslow
    Dear Carole W.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that Owen was able to assist you effectively and ensure everything went smoothly with your car. It's great to know that his efforts made a positive impact on your experience.

    We appreciate your rating and are always striving to improve our services. If there's anything more we can do to enhance your experience, please feel free to let us know.

    Thank you for choosing the Motability Scheme at TrustFord Wilmslow. We look forward to serving you again in the future.

    Best regards,

    TrustFord Wilmslow Team
  • Rating 5.0
    The gentleman on mobility was very nice very helpful. He reassured me and he put me at ease. He was very funny and explained everything thoroughly.
    Response from TrustFord Wilmslow
    Hello Jayne B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team member. It's great to know that he was able to reassure you and make you feel at ease while providing thorough explanations. We strive to offer the best service possible, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at TrustFord Wilmslow
  • Rating 5.0
    I’d like to take a moment to share how pleased I am with my experience using the Motability Scheme at TrustFord Wilmslow.

    From start to finish, Stewart was absolutely fantastic. He made the whole process clear, straightforward, and completely stress-free. He showed genuine care and patience throughout, taking the time to understand my needs and explaining everything thoroughly in a friendly and respectful way. Nothing ever felt rushed or confusing – just calm, helpful guidance all the way through.

    It can sometimes feel daunting dealing with car dealers, especially when you’re navigating mobility challenges, but Stewart made me feel at ease and supported the whole time. He’s a real credit to the team, and I wouldn’t hesitate to recommend him – or TrustFord Wilmslow – to anyone considering the Motability Scheme.
    Response from TrustFord Wilmslow
    Dear Alan R.,

    Thank you so much for taking the time to share your wonderful experience with us at TrustFord Wilmslow. We are thrilled to hear that Stewart provided you with such exceptional service and made the process of using the Motability Scheme smooth and stress-free. It's fantastic to know that his care, patience, and clear communication made you feel at ease and supported throughout your journey with us.

    We are incredibly proud of our team, and it’s feedback like yours that reaffirms our commitment to providing the best possible service to our customers. Your kind words about Stewart being a credit to our team are truly appreciated, and we will be sure to pass on your compliments to him.

    Thank you once again for your recommendation. We look forward to serving you in the future and wish you all the best with your new vehicle.

    Warm regards,

    The TrustFord Wilmslow Team
  • Rating 5.0
    Dominic was very helpful took me for a test drive to get a feel of the car and explained all of the dah and what the car can do very helpful
    Response from TrustFord Wilmslow
    Dear Carole W.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Dominic was able to assist you effectively and provide a comprehensive test drive experience. It's wonderful to know that you found his explanations about the car's features helpful. Your feedback is greatly appreciated and will be shared with Dominic and the rest of our team. We are committed to providing exceptional service and are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Very professional and efficient. Dominic talked though how the car works in a calm and patient manner.
    Response from TrustFord Wilmslow
    Hello Louise,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a professional and efficient experience with us. Dominic will be delighted to know that his calm and patient approach made a positive impact on your visit. We truly appreciate your feedback and look forward to assisting you again in the future.

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Very helpful and showed me all the options available
    Response from TrustFord Wilmslow
    Hello Christopher B.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at TrustFord Wilmslow. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Very nice
    Response from TrustFord Wilmslow
    Hello Simon R.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very nice experience with us at TrustFord Wilmslow. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    X
    Response from TrustFord Wilmslow
    Dear Louise R.,

    Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at TrustFord Wilmslow. Our team is dedicated to providing excellent service and ensuring that our customers have the best possible experience. Your feedback is incredibly valuable to us, and it motivates us to continue delivering top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Dominic was very professional helpful and organised. I was very happy with the way he conducted our time together
    Response from TrustFord Wilmslow
    Dear Louise H.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Dominic was able to assist you in such a professional, helpful, and organized manner. Your satisfaction is our top priority, and it’s wonderful to know that you were happy with the service you received.

    We truly appreciate your feedback and your perfect rating. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Excellent staff, great communication.
    Response from TrustFord Wilmslow
    Hello Louise,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at TrustFord Wilmslow. Excellent staff and great communication are what we strive for, and it's fantastic to know we met your expectations. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Personnel at Ford Wilmslow are superb
    Response from TrustFord Wilmslow
    Hello Sidney B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our colleagues at TrustFord Wilmslow superb. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Brilliant treated like family thanks to Steve and Owen
    Response from TrustFord Wilmslow
    Thank you for the great review and the feedback on Steve and Owen, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Fast efficient service
    Response from TrustFord Wilmslow
    Dear Margaret C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced fast and efficient service at TrustFord Wilmslow. Our team is dedicated to providing the best possible service to our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Excellent
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    From start to finish 5star treatment I would recommend any one having a service there friendly and courteous though out
    Response from TrustFord Wilmslow
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. Thank you Janet
  • Rating 5.0
    very satisfied with Dominic & his help
    Response from TrustFord Wilmslow
    Thank you so much for your kind words! We are so happy to hear that Dominic was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Explained everything with confidence and I. A timely manner
    Response from TrustFord Wilmslow
    Hi Nicola, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with TrustFord Wilmslow, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Fantastic as always
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Janet
  • Rating 5.0
    Friendly staff. Good accessibility. The salesperson who helped us was very helpful and answered all our questions throughout the process. Definitely would recommend.
    Response from TrustFord Wilmslow
    Thank you for choosing us for your Motability car, We look forward to seeing you again soon.
  • Rating 5.0
    Everyone was helpful
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!

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