Motability Scheme at TrustFord Wilmslow

4.8
Rating 4.8
(79 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Wilmslow

Motability Scheme at TrustFord Wilmslow

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Wilmslow on 01625462048 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
A34 Bypass
Wilmslow Way
Wilmslow SK9 1AE
GB
Get directions
Phone Number
Call TrustFord Wilmslow on 01625 462048
01625 462048
01625 462048
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Owen Ralston
  • Dominic Hensman
  • Stuart Gray
  • Karla Daisley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Angela Stelfox
  • Shelbe Clegg
  • Jasmine Bradbury
  • Lucy Toft
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Wilmslow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Wilmslow

  • Rating 5.0
    X
    Response from TrustFord Wilmslow
    Dear Louise R.,

    Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at TrustFord Wilmslow. Our team is dedicated to providing excellent service and ensuring that our customers have the best possible experience. Your feedback is incredibly valuable to us, and it motivates us to continue delivering top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Dominic was very professional helpful and organised. I was very happy with the way he conducted our time together
    Response from TrustFord Wilmslow
    Dear Louise H.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Dominic was able to assist you in such a professional, helpful, and organized manner. Your satisfaction is our top priority, and it’s wonderful to know that you were happy with the service you received.

    We truly appreciate your feedback and your perfect rating. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Excellent staff, great communication.
    Response from TrustFord Wilmslow
    Hello Louise,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at TrustFord Wilmslow. Excellent staff and great communication are what we strive for, and it's fantastic to know we met your expectations. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Personnel at Ford Wilmslow are superb
    Response from TrustFord Wilmslow
    Hello Sidney B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our colleagues at TrustFord Wilmslow superb. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Brilliant treated like family thanks to Steve and Owen
    Response from TrustFord Wilmslow
    Thank you for the great review and the feedback on Steve and Owen, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Fast efficient service
    Response from TrustFord Wilmslow
    Dear Margaret C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced fast and efficient service at TrustFord Wilmslow. Our team is dedicated to providing the best possible service to our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Wilmslow Team
  • Rating 5.0
    Excellent
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    From start to finish 5star treatment I would recommend any one having a service there friendly and courteous though out
    Response from TrustFord Wilmslow
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. Thank you Janet
  • Rating 5.0
    very satisfied with Dominic & his help
    Response from TrustFord Wilmslow
    Thank you so much for your kind words! We are so happy to hear that Dominic was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Explained everything with confidence and I. A timely manner
    Response from TrustFord Wilmslow
    Hi Nicola, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with TrustFord Wilmslow, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Fantastic as always
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Janet
  • Rating 5.0
    Friendly staff. Good accessibility. The salesperson who helped us was very helpful and answered all our questions throughout the process. Definitely would recommend.
    Response from TrustFord Wilmslow
    Thank you for choosing us for your Motability car, We look forward to seeing you again soon.
  • Rating 5.0
    Everyone was helpful
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Stuart was very helpful and accommodating. Saw us without an appointment. Made the process of ordering the car very straightforward
    Response from TrustFord Wilmslow
    Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Car collected as arranged by courteous driver. Returned after MOT test fully valeted excellent service.
    Response from TrustFord Wilmslow
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Excellent service
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very happy with the service, all very efficient
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Dominic was fantastic from start to finish, everything was very satisfactory, great service.
    Response from TrustFord Wilmslow
    Hi Andrea, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Dominic receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
  • Rating 5.0
    Lovely friendly helpfull
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service, their very polite driver collected my car and redelivered it the following day.
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet

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