Motability Scheme at TrustFord Wilmslow

4.7
Rating 4.7
(63 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00

Welcome to TrustFord Wilmslow

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Wilmslow on 01625462048 to make an appointment with our Motability Scheme specialist.

Contact information

Address
A34 Bypass
Wilmslow Way
Wilmslow SK9 1AE
GB
Phone Number
Call TrustFord Wilmslow on 01625 462048
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Owen Ralston
  • Dominic Hensman
  • Stuart Gray
  • Jacob Bennerr
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
Sunday10:00 - 16:00

Motability service specialists:

  • Angela Stelfox
  • Shelbe Clegg
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Wilmslow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Wilmslow

  • Rating 5.0
    Very happy with the service, all very efficient
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Dominic was fantastic from start to finish, everything was very satisfactory, great service.
    Response from TrustFord Wilmslow
    Hi Andrea, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Dominic receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
  • Rating 5.0
    Lovely friendly helpfull
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service, their very polite driver collected my car and redelivered it the following day.
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    The service from going in to going out was outstanding
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Excellent assistance
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service and they made it very easy by picking the car up and dropping off again which I appreciated as my daughter is disabled so hard to get anywhere without the car.
    Response from TrustFord Wilmslow
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Dominic rang me after I sent an initial inquiry online set up for me to go in next day and to look at the car they had in stock. I was happy with it and completed the application and picked the car up 4 days later. Excellent service
    Response from TrustFord Wilmslow
    Thank you so much for your kind words! We are so happy to hear that Dominic was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    STOP
    Response from TrustFord Wilmslow
    Thank you for your high star rating.
  • Rating 5.0
    Very helpful sorted everything out and car return with all work done
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Leanne.
  • Rating 5.0
    Stuart was very helpful and polite
    Response from TrustFord Wilmslow
    Thank you for the great review and the feedback on Stuart, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Superb customer service especially Shelbe,Owen and all on reception
    Response from TrustFord Wilmslow
    Hi Sidney, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Shelbe receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
  • Rating 5.0
    Dominic was great and extremely helpful,I highly recommend
    Response from TrustFord Wilmslow
    Thank you so much for your kind words! We are so happy to hear that Dominic was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great customer service, Jacob was a missive help he went through everything with us and helped us pick the perfect car.
    Response from TrustFord Wilmslow
    Hi Liberty, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Jacob, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Five star service from start to end
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Dominic was absolutely fantastic from start to finish.
    I can’t thank him enough such an easy process
    He was and is fantastic
    Response from TrustFord Wilmslow
    Thank you for the great review and the feedback on Dominic, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Leanne.
  • Rating 5.0
    Excellent service, can’t thank Dominic enough first class.
    Response from TrustFord Wilmslow
    Hello Theresa and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Leanne.
  • Rating 5.0
    Vehicle collected and returned cleaner and serviced. Long term minor fault diagnosed and repaired after a further visit. It would've been better if it had all been done in one day but I was kept informed and involved at all times.
    Response from TrustFord Wilmslow
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Brilliant
    Response from TrustFord Wilmslow
    Thank you for your high star rating.
  • Rating 5.0
    Great service thank you
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!

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