Motability Scheme at TrustFord Wilmslow

4.7
Rating 4.7
(52 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00

Welcome to TrustFord Wilmslow

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Wilmslow on 01625257777 to make an appointment with our Motability Scheme specialist.

Contact information

Address
A34 Bypass
Wilmslow Way
Wilmslow SK9 1AE
GB
Phone Number
Call TrustFord Wilmslow on 01625 257777
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Owen Ralston
  • Dominic Hensman
  • Stuart Gray
  • Jacob Bennerr
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
Sunday10:00 - 16:00

Motability service specialists:

  • Angela Stelfox
  • Shelbe Clegg
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Wilmslow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Wilmslow

  • Rating 5.0
    Superb customer service especially Shelbe,Owen and all on reception
    Response from TrustFord Wilmslow
    Hi Sidney, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Shelbe receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
  • Rating 5.0
    Dominic was great and extremely helpful,I highly recommend
    Response from TrustFord Wilmslow
    Thank you so much for your kind words! We are so happy to hear that Dominic was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great customer service, Jacob was a missive help he went through everything with us and helped us pick the perfect car.
    Response from TrustFord Wilmslow
    Hi Liberty, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Jacob, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Five star service from start to end
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Dominic was absolutely fantastic from start to finish.
    I can’t thank him enough such an easy process
    He was and is fantastic
    Response from TrustFord Wilmslow
    Thank you for the great review and the feedback on Dominic, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Leanne.
  • Rating 5.0
    Excellent service, can’t thank Dominic enough first class.
    Response from TrustFord Wilmslow
    Hello Theresa and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Leanne.
  • Rating 5.0
    Vehicle collected and returned cleaner and serviced. Long term minor fault diagnosed and repaired after a further visit. It would've been better if it had all been done in one day but I was kept informed and involved at all times.
    Response from TrustFord Wilmslow
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Brilliant
    Response from TrustFord Wilmslow
    Thank you for your high star rating.
  • Rating 5.0
    Great service thank you
    Response from TrustFord Wilmslow
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The customer service i got from the guy who dealt with me was really good , and due to him have i have recommed other people to ford in wilmslow based soley off him and the good enviroment there
    Response from TrustFord Wilmslow
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    professional friendly service from Owen Ralston. Kept up to date every step of the way. Nothing was to much trouble
    Response from TrustFord Wilmslow
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Owen receives the recognition he deserves and forward this to the management for you. Thank you Janet
  • Rating 5.0
    Amazing customer service and very helpful and friendly
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Excellent
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Dominic was lovely and so helpful, he was very welcoming and worked hard to find the perfect car for us. If you could pass on our utmost thank you for helping our family.
    Response from TrustFord Wilmslow
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Dominic receives the recognition he deserves. Many thanks Sebastian.
  • Rating 5.0
    Excellent service, very friendly and knowledgeable staff.
    Response from TrustFord Wilmslow
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure TrustFord Wilmslow receives the recognition they deserve. Many thanks Marian
  • Rating 5.0
    Excellent and professional customer service experience
    Response from TrustFord Wilmslow
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Excellent service from Dominic hensman
    Response from TrustFord Wilmslow
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Dominic receives the recognition they deserve. Many thanks Janet
  • Rating 5.0
    Perfect, efficient customer service
    Thank you so much, Dominic!
    Sarah L
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Great customer service. Would recommend
    Response from TrustFord Wilmslow
    Hi Margaret, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Trustford, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very professional, all the staff are very heloful.
    Response from TrustFord Wilmslow
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet

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