Motability Scheme at Charles Hurst BYD Belfast

Motability Scheme at Charles Hurst BYD Belfast

5.0
Rating 5.0
(27 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
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Contact information

Address
27 Boucher Road
Belfast BT12 6RH
GB
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Phone Number
Call Charles Hurst BYD Belfast on 028 9038 3439
028 9038 3439
028 9038 3439
Website

Visit dealer website

Email

Motability@charleshurstgroup.co.uk

Reviews

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Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Irwin Alvarado
  • Daniel Hill
  • Michael Hyde
  • Laura Mcaleer
  • David Larmour
  • Orlaith Brown
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Matthew Orchard-Lisle
  • Daniella Dos Santos
  • Glenn Mccartney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Charles Hurst BYD Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Charles Hurst BYD Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Charles Hurst BYD Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Charles Hurst BYD Belfast on 02890383439 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Charles Hurst BYD Belfast

  • Rating 5.0
    Very friendly and helpful, my wife was ill so couldn’t go on the test drive but we called in a few days later and David the salesman suggested Lynne have a test drive before we could even ask. After testing other cars, I went in to order the car and he even offered another drive just to confirm, but we had already decided on the BYD. The application was quickly completed and approved by Motability and a confirmation email was received before I had returned home.
    Response from Charles Hurst BYD Belfast
    Dear Stephen,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that David was able to assist you and Lynne so effectively during your visit. It's wonderful to know that you felt supported and that the process was smooth and efficient.

    We truly appreciate your kind words and are delighted that you chose the BYD. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Wishing you and Lynne all the best with your new car.

    Warm regards,

    The Motability Scheme Team at Charles Hurst BYD Belfast
  • Rating 5.0
    Excellent throughout David from
    BYD Belfast was very helpful and clear
    Response from Charles Hurst BYD Belfast
    Dear Linda K.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us at Charles Hurst BYD Belfast. David will be delighted to know that his assistance was helpful and clear. Your feedback is incredibly valuable to us, and we are grateful for your kind words and the perfect rating.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Charles Hurst BYD Belfast Team
  • Rating 5.0
    Excellent service.
    Response from Charles Hurst BYD Belfast
    Hello Courtney C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Charles Hurst BYD Belfast. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst BYD Belfast
  • Rating 5.0
    Excellent.
    Response from Charles Hurst BYD Belfast
    Dear Courtney C.,

    Thank you so much for your excellent review and the perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Charles Hurst BYD Belfast. Your feedback is incredibly valuable and motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Charles Hurst BYD Belfast Team
  • Rating 5.0
    We received excellent customer service from Laura
    Response from Charles Hurst BYD Belfast
    Dear Ann M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you received excellent customer service from Laura. Providing exceptional service is something we strive for, and it’s always rewarding to know when we’ve succeeded.

    Your 5-star rating is greatly appreciated and motivates us to continue delivering the best experience possible for all our customers. If there’s anything else we can assist you with or if you have any further feedback, please don’t hesitate to reach out.

    Thank you once again for your kind words and support.

    Best regards,

    The Motability Scheme Team at Charles Hurst BYD Belfast
  • Rating 5.0
    Fantastic service from start to collection. Laura was Fantastic & knowledgeable & very easy to talk too. Highly recommend BYD as the car is unreal. Thankyou
    Christine Surgenor
    Response from Charles Hurst BYD Belfast
    Dear Christine,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a fantastic experience from start to collection. Laura will be delighted to know that her knowledge and approachability made a positive impact on your experience.

    We are also pleased to hear that you are enjoying your BYD car. Your recommendation means a lot to us, and we are grateful for your kind words.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at Charles Hurst BYD Belfast
  • Rating 5.0
    Couldn't ask for better person new everything about the car and was great help yous are lucky to have her 😊
    Response from Charles Hurst BYD Belfast
    Hello Donna D.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team member. It's always our goal to provide exceptional service, and we're delighted to know that we met your expectations. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Charles Hurst BYD Belfast Team
  • Rating 5.0
    Made everything very easy
    Response from Charles Hurst BYD Belfast
    Hello Dara M.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found everything very easy during your experience with us at Charles Hurst BYD Belfast. Our team is dedicated to providing excellent service, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Charles Hurst BYD Belfast Team
  • Rating 5.0
    Excellent service from Laura at byd Boucher road could not fault one thing she made it all run smoothly highly recommend love my new car 🚗 ❤️❤️❤️
    Response from Charles Hurst BYD Belfast
    Hello Sara,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had an excellent experience with Laura at our BYD Boucher Road location. It's fantastic to know that everything went smoothly and that you love your new car. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need any further assistance, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Charles Hurst BYD Belfast Team
  • Rating 5.0
    1st class customer service and very knowledgeable
    Response from Charles Hurst BYD Belfast
    Dear William F.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you experienced first-class customer service and found our team to be very knowledgeable. At Charles Hurst BYD Belfast, we strive to provide the best possible service to all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Charles Hurst BYD Belfast Team
  • Rating 5.0
    excellent
    Response from Charles Hurst BYD Belfast
    Hello Lainey,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Charles Hurst BYD Belfast. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Charles Hurst BYD Belfast Team
  • Rating 5.0
    I'm very pleased with the service at BYD Belfast. The staff was very helpful and very friendly. They handled everything very efficiently and professionally. I'm looking forward to picking up my car. I highly recommend it and send my best regards.
    Response from Charles Hurst BYD Belfast
    Dear Michał K.,

    Thank you so much for taking the time to share your wonderful feedback about your experience at Charles Hurst BYD Belfast. We are thrilled to hear that you were pleased with our service and found our staff to be helpful and friendly. It's great to know that everything was handled efficiently and professionally for you.

    We are excited for you to pick up your car and hope it brings you much joy and convenience. Your recommendation means a lot to us, and we truly appreciate your kind words and best regards.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Charles Hurst BYD Belfast Team
  • Rating 5.0
    Laura was great and informative which put us at ease.
    Really recommend Laura with her knowledge on the BYD ATTO 3 which was brilliant!! Thank You Laura
    Response from Charles Hurst BYD Belfast
    Hello Brian,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Laura was able to provide you with the information and support you needed, and that her knowledge of the BYD ATTO 3 made your experience a positive one. Your recommendation means a lot to us, and we will be sure to pass along your kind words to Laura. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Charles Hurst BYD Belfast
  • Rating 5.0
    Extremely helpful and very thorough with all the information needed. Would definitely recommend Irwin to friends and family. Thank you!
    Response from Charles Hurst BYD Belfast
    Dear Elizabeth,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service extremely helpful and thorough. Irwin will be delighted to know that his efforts made a positive impact on your experience. Your recommendation to friends and family means a lot to us, and we truly appreciate your kind words. If you ever need further assistance, please don't hesitate to reach out.

    Warm regards,
    Charles Hurst BYD Belfast
  • Rating 5.0
    Very good customer service. Staff was very polite and cooperative.
    Response from Charles Hurst BYD Belfast
    Dear Rabia S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Charles Hurst BYD Belfast. Providing excellent customer service is our top priority, and it's gratifying to know that our staff's politeness and cooperation made your visit enjoyable.

    Your feedback is incredibly valuable to us, and we are delighted to have earned your 5-star rating. If there is anything else we can do for you or if you have any further comments, please don't hesitate to reach out.

    We look forward to serving you again in the future.

    Best regards,

    The Charles Hurst BYD Belfast Team
  • Rating 5.0
    Great customer service
    Response from Charles Hurst BYD Belfast
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Irwin was amazing! He explained everything to us clearly and took the time to make sure I understood everything. I had a lot of questions and he answered them all without making me feel silly for asking.
    Response from Charles Hurst BYD Belfast
    Hello Jessica,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear about your positive experience with Irwin at Charles Hurst BYD Belfast. It's great to know that he was able to explain everything clearly and address all your questions with patience and understanding. We strive to provide excellent service to all our customers, and your kind words are truly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst BYD Belfast
  • Rating 5.0
    Absolutely amazing customer service young guy was so helpful and kind and genuine
    Response from Charles Hurst BYD Belfast
    thank you for taking the time to send your feedback, we will let the team know. kind regards
  • Rating 5.0
    Irwin was fantastic from the day I went to view the car until the day I picked the car up. His mannerisms are impeccable and he is a credit to the company.
    Response from Charles Hurst BYD Belfast
    Good afternoon, thank you for your feedback, we will let the team know. kind regards
  • Rating 5.0
    Great service

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