Motability Scheme at Charles Hurst Peugeot Belfast

4.9
Rating 4.9
(706 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
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Welcome to Charles Hurst Peugeot Belfast

Motability Scheme at Charles Hurst Peugeot Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Charles Hurst Peugeot Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Charles Hurst Peugeot Belfast on 02890383444 to make an appointment with our Motability specialist.

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Contact information

Address
Balmoral Centre
62 Boucher Road
Belfast BT12 6LR
GB
Get directions
Phone Number
Call Charles Hurst Peugeot Belfast on 028 9038 3444
028 9038 3444
028 9038 3444
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Jennifer Farmer
  • Jonathon Richards
  • Lewis Mckee
  • Errin Hodgen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability service specialists:

  • Wallace Mcfall
  • Jamie Meek
  • Glenn Mccartney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Charles Hurst Peugeot Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Charles Hurst Peugeot Belfast

  • Rating 5.0
    Jennifer was wonderful and so helpful
    Response from Charles Hurst Peugeot Belfast
    Dear Gillian G.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Jennifer was able to assist you so wonderfully and that you found her help valuable. At Charles Hurst Peugeot Belfast, we strive to provide the best service possible, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Jennifer and the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Charles Hurst Peugeot Belfast
  • Rating 5.0
    Comprehensive check and great customer service
    Response from Charles Hurst Peugeot Belfast
    Hello George,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our comprehensive check and customer service. At Charles Hurst Peugeot Belfast, we strive to provide the best service possible, and it's fantastic to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with our team. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out.

    We look forward to serving you again in the future.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast
  • Rating 5.0
    Jennifer was very patient with us and easy to approach.
    Response from Charles Hurst Peugeot Belfast
    Dear Paula C.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Jennifer was able to assist you with patience and approachability. Your feedback is incredibly valuable to us, and it’s wonderful to know that our team is meeting your expectations.

    We strive to provide the best service possible, and your kind words are a great encouragement to Jennifer and the entire team here at Charles Hurst Peugeot Belfast. If there is anything else we can do for you, please don't hesitate to reach out.

    Thank you once again for your 5-star review!

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast
  • Rating 5.0
    Very helpful lady done everything she needed to do just has to put my personal number plate on and then everything is completed. I would very highly recommend Jenn if you need a car to speak to , and to update this review Jenn has the personal plates sorted . A very happy customer.
    Response from Charles Hurst Peugeot Belfast
    Hello Allan,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team at Charles Hurst Peugeot Belfast. It's wonderful to know that everything went smoothly and that you're satisfied with the service provided.

    If there's anything else we can assist you with, especially regarding your personal number plate, please don't hesitate to reach out. We're here to help and ensure everything is perfect for you.

    Thanks again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Charles Hurst Peugeot Belfast Team
  • Rating 5.0
    Errin was extremely helpful and professional. Couldn't have gotten anyone better.
    Response from Charles Hurst Peugeot Belfast
    Dear Connlaoth M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Errin was able to provide you with the exceptional service you deserve. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Errin. At Charles Hurst Peugeot Belfast, we strive to offer the best experience possible, and it’s feedback like yours that motivates us to continue delivering top-notch service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Peugeot Belfast
  • Rating 5.0
    C
    Response from Charles Hurst Peugeot Belfast
    Dear Sian L.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a positive experience with the Motability Scheme at Charles Hurst Peugeot Belfast. Your feedback is incredibly valuable to us, and it’s wonderful to know that our efforts are making a difference.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and continuing to meet your mobility needs.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast Team
  • Rating 5.0
    Great service! The staff were polite, helpful, and made everything easy. My car was serviced quickly and professionally

    Response from Charles Hurst Peugeot Belfast
    Hello Francis R.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received great service and that our staff were polite, helpful, and made everything easy for you. It's wonderful to know that your car was serviced quickly and professionally. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Charles Hurst Peugeot Belfast
  • Rating 3.0
    I was booked in and arrived st 11am they saw me straight away however I wasn't leaving the dealership until 2.45 which was a long time to sit and wait
    Response from Charles Hurst Peugeot Belfast
    Dear Colleen,

    Thank you for taking the time to share your feedback with us. We appreciate your patience during your recent visit to Charles Hurst Peugeot Belfast. We understand that waiting for an extended period can be frustrating, and we apologize for any inconvenience this may have caused.

    Your comments are important to us, and we are committed to improving our service to ensure a more efficient experience for our customers. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out.

    Thank you for choosing the Motability Scheme at Charles Hurst Peugeot Belfast. We hope to have the opportunity to serve you better in the future.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast Team
  • Rating 5.0
    Brilliant customer service, very friendly and explained everything.
    Response from Charles Hurst Peugeot Belfast
    Dear Deirdre H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with our customer service team at Charles Hurst Peugeot Belfast. Our goal is to ensure that every customer feels welcomed and well-informed, and it's fantastic to know that we succeeded in providing you with friendly and clear assistance.

    Your feedback is greatly appreciated and will be shared with the team to encourage them to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast
  • Rating 5.0
    Caitlin was very pleasant and explained everything. Coffee was lovely
    Response from Charles Hurst Peugeot Belfast
    Dear Mary S.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Caitlin provided you with a pleasant experience and that you enjoyed the coffee during your visit. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Charles Hurst Peugeot Belfast.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast Team
  • Rating 5.0
    The young lady was brilliant, she was very knowledgeable and so professional.
    She was very friendly with a lovely smile and she is an absolute credit to your company
    Response from Charles Hurst Peugeot Belfast
    Hello John M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team member. It's great to know that her knowledge, professionalism, and friendly demeanor made such a positive impression on you. We strive to provide the best service possible, and your feedback is truly appreciated. We look forward to welcoming you back to Charles Hurst Peugeot Belfast in the future.

    Best regards,
    The Motability Scheme Team
  • Rating 1.0
    Poor
    Response from Charles Hurst Peugeot Belfast
    Dear Thomas M.,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at Charles Hurst Peugeot Belfast. Your satisfaction is very important to us, and we regret that we did not meet your expectations.

    We would appreciate the opportunity to learn more about your visit and address any specific concerns you may have. Please feel free to reach out to us directly, so we can work towards resolving any issues and improving our service.

    Thank you once again for your feedback. We hope to have the chance to serve you better in the future.

    Kind regards,

    Ann
    Charles Hurst Peugeot Belfast Team
  • Rating 5.0
    Everything was great good information beforehand about the cars available and also after ordering and collection of my vehicle all questions and queries were answered.
    Response from Charles Hurst Peugeot Belfast
    Hello Laura,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Charles Hurst Peugeot Belfast. It's fantastic to know that you found the information about our cars helpful and that all your questions and queries were answered to your satisfaction.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast Team
  • Rating 5.0
    Jonny in boucher Road was vry helpful and explained everything bout car
    Response from Charles Hurst Peugeot Belfast
    Hello Victor,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Jonny was able to assist you effectively and provide clear explanations about the car. At Charles Hurst Peugeot Belfast, we strive to offer the best service possible, and it's wonderful to know that Jonny's efforts made your experience a great one. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Charles Hurst Peugeot Belfast
  • Rating 5.0
    Jennifer could not have been any nicer. She explained everything so well and put me at ease as i was abit nervous. First class treatment. Thank you.
    Response from Charles Hurst Peugeot Belfast
    Dear Carol M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Jennifer. It's fantastic to know that she was able to explain everything clearly and make you feel at ease during your visit. Providing first-class treatment to our customers is our top priority, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Peugeot Belfast.

    Warm regards,

    The Motability Scheme Team
  • Rating 1.0
    Terrible service
    Response from Charles Hurst Peugeot Belfast
    Dear Martine M.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Charles Hurst Peugeot Belfast and that our service did not meet your expectations. We strive to provide excellent service to all our customers, and it is clear we fell short in your case.

    Please know that we take your concerns seriously and are committed to addressing any issues to improve our service. If you would be willing, I would appreciate the opportunity to discuss your experience further. Your insights are invaluable in helping us make necessary improvements.

    Thank you again for your feedback, and I hope we can resolve this matter to your satisfaction.

    Kind regards,

    Ann
    Customer Advisor
    Charles Hurst Peugeot Belfast
  • Rating 5.0
    Great all round service
    Response from Charles Hurst Peugeot Belfast
    Hello Aaron,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great all-round service experience with us at Charles Hurst Peugeot Belfast. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Peugeot Belfast
  • Rating 5.0
    Jennifer was so friendly and patient with my order.
    Response from Charles Hurst Peugeot Belfast
    Hello Carol,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Jennifer was able to provide you with friendly and patient service during your order. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Peugeot Belfast.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    The staff are extremely helpful, nothing is too much trouble for them. They also know their products well. Very welcoming and pleasant dealership
    Response from Charles Hurst Peugeot Belfast
    Dear Elaine D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our staff extremely helpful and knowledgeable. It's our goal to ensure that every customer feels welcomed and supported, and your feedback reassures us that we are on the right track. We truly appreciate your kind words and your perfect rating. If there's anything else we can do for you in the future, please don't hesitate to let us know.

    Best regards,
    The Motability Scheme Team at Charles Hurst Peugeot Belfast
  • Rating 5.0
    It was effortless
    Lewis was so helpful at all stages
    Response from Charles Hurst Peugeot Belfast
    Hello Eoin R.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your experience with us was effortless and that Lewis was able to assist you at every stage. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Peugeot Belfast

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