Motability Scheme at Charles Hurst Peugeot Belfast
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Charles Hurst Peugeot Belfast
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Charles Hurst Peugeot Belfast can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Charles Hurst Peugeot Belfast on 02890383444 to make an appointment with our Motability specialist.
Contact information
Address
Balmoral Centre
62 Boucher Road
Belfast BT12 6LR
GB
Phone Number
Call Charles Hurst Peugeot Belfast on 028 9038 3444
028 9038 3444
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today Toggle Hours
Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 20:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Jennifer Farmer
- Jonathon Richards
- Errin Hodgen
We recommend calling and booking an appointment before visiting.
Service centre details 09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today Toggle Hours
Service centre details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 20:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 15:00 |
| Sunday | Closed |
Motability service specialists:
- Wallace Mcfall
- Glenn Mccartney
- Caitlyn Warnock
- Erin Archibald
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Charles Hurst Peugeot Belfast
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Charles Hurst Peugeot Belfast
- Rating 5.0Jan 15, 2026Very helpful and friendly very nice
- Rating 5.0Jan 14, 2026Brilliant the girl that helped us was amazing so pleasant and help us with everything we needed.Response from Charles Hurst Peugeot BelfastJan 15, 2026Dear Kaci M.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Charles Hurst Peugeot Belfast. It's fantastic to know that our team member was able to assist you pleasantly and meet all your needs. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Charles Hurst Peugeot Belfast - Rating 5.0Jan 14, 2026Courteous, helpful and all in all good experience and informative.Response from Charles Hurst Peugeot BelfastJan 14, 2026Dear Patrick J.,
Thank you so much for taking the time to share your experience with us at Charles Hurst Peugeot Belfast. We are thrilled to hear that you found our service courteous, helpful, and informative. Your positive feedback and perfect rating mean a lot to our team, as we strive to provide the best possible experience for all our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.
Best regards,
Ann Scott
Charles Hurst Peugeot Belfast Team - Rating 5.0Jan 13, 2026Very good service 👏Response from Charles Hurst Peugeot BelfastJan 13, 2026Hello Robert D.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a very good experience with our service at Charles Hurst Peugeot Belfast. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Charles Hurst Peugeot Belfast - Rating 4.0Jan 13, 2026I would have gave 5 stars if i was offered a courtesy car.Response from Charles Hurst Peugeot BelfastJan 13, 2026Hello Tracy,
Thank you for taking the time to leave us a review. We truly appreciate your feedback and are glad to hear that you had a positive experience with us overall. We understand how important a courtesy car can be, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to improve our services. If there's anything else we can do for you, please feel free to reach out. We hope to have the opportunity to serve you again in the future.
Best regards,
The Motability Scheme Team at Charles Hurst Peugeot Belfast - Rating 5.0Jan 9, 2026Excellent CS and detailed information on the work carried out to dateResponse from Charles Hurst Peugeot BelfastJan 11, 2026Dear Dennis C.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience with our customer service and that you found the information provided on the work carried out to be detailed and helpful. Your feedback is incredibly important to us, and it motivates our team to continue delivering the best service possible.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Peugeot Belfast.
Best regards,
Ann Scott
Motability Scheme Team
Charles Hurst Peugeot Belfast - Rating 5.0Jan 9, 2026He was very helpfulResponse from Charles Hurst Peugeot BelfastJan 11, 2026Dear Mary W.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service helpful and that you had a positive experience at Charles Hurst Peugeot Belfast. Your feedback is incredibly important to us, and we are delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Charles Hurst Peugeot Belfast - Rating 5.0Jan 9, 2026brilliant very helpful, knowledgable and pleasent to work withResponse from Charles Hurst Peugeot BelfastJan 11, 2026Dear Sarah T.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team brilliant, helpful, knowledgeable, and pleasant to work with. Your feedback is incredibly important to us, and it’s fantastic to know that we were able to meet your expectations.
At Charles Hurst Peugeot Belfast, we strive to provide the best possible service to all our customers, and your kind words are a great encouragement to our team. If there is anything else we can assist you with in the future, please do not hesitate to reach out.
Thank you once again for your support and for choosing the Motability Scheme with us.
Best regards,
Ann Scott
Charles Hurst Peugeot Belfast - Rating 5.0Jan 8, 2026The sales girl Jenifer was very helpful couldn’t ask for a better service delighted with all her helpResponse from Charles Hurst Peugeot BelfastJan 9, 2026Hello Kevin,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jenifer provided you with such excellent service and that you were delighted with her help. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Peugeot Belfast.
Best regards,
An Scott
Charles Hurst Peugeot Belfast Team - Rating 1.0Jan 8, 2026I left house at 7.20am and did not return to 5.50pm. Upon arrival at dealership at approximately 8.30 I was told that I was not booked in. This happened prior in August during a recall. They did squeeze it in to service and complete another recall, there is an issue with heating which was not even checked, given the freezing temperatures as of late this is not acceptable. Giving that my 1 year old daughter travels in car. Rear blows out cold air unless front is up at max temperature it heats a little.
No courtesy car or lift was offered, outside was like an ice rink I did manage to walk out to a coffee shop across the road for a short time.
I returned around 12, not once did anyone from the service team acknowledge me. In my view I was treated as if I had inconvenienced them because of their booking error. The sales person who dealt with the purchase did come over and spoke a few times.
You will see from the motability portal I have changed the managing dealer who have a much better reputation and a lot more accommodating for disabled people.
I will not be returning to Charles Hurst ever again.
After a complaint email I have received a reply implying that the booking error was motabilitys fault, I know this not to be the case as all dealings were direct with Charles Hursts. I’m happy to forward the correspondence to motability if required.Response from Charles Hurst Peugeot BelfastJan 9, 2026Dear Ryan,
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Charles Hurst Peugeot Belfast and the inconvenience it caused you and your family.
It is concerning to learn about the issues you faced with your booking and the service provided, especially given the importance of ensuring your vehicle is safe and comfortable for you and your daughter. I apologize for the oversight regarding the heating issue and the lack of communication from our service team during your visit.
I understand your frustration with the booking error and the subsequent response you received. We take full responsibility for our part in this situation and are committed to addressing these issues internally to prevent them from happening in the future.
Your feedback is invaluable to us, and I assure you that it will be used to improve our services. If you have any further details or correspondence you would like to share, please feel free to email vehiclecommplaints@lookers.co.uk directly. We are committed to learning from this experience and making necessary improvements.
Thank you once again for your feedback, and I apologize for any distress this situation has caused. We wish you all the best with your new managing dealer and hope to have the opportunity to serve you better in the future.
Kind regards,
Ann Scott
Customer Advisor
Charles Hurst Peugeot Belfast - Rating 5.0Jan 7, 2026Jennifer was very good at her job and Peugeot voucher Road. I would recommend her to anyone on mobility. She is very good and very kind.Response from Charles Hurst Peugeot BelfastJan 8, 2026Dear Philip M.,
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Jennifer provided you with excellent service and that you found her to be both skilled and kind. Your recommendation means a lot to us, especially in the mobility sector where personalized service is so important.
We are delighted to have Jennifer as part of our team, and your feedback will certainly be shared with her. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Charles Hurst Peugeot Belfast - Rating 5.0Dec 31, 2025Excellent service at Charles Hurst Peugeot.Response from Charles Hurst Peugeot BelfastJan 2, 2026Hello Harry,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received excellent service at Charles Hurst Peugeot Belfast. Our team is dedicated to providing the best experience possible, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Charles Hurst Peugeot Belfast Team - Rating 5.0Dec 31, 2025Great customer service and finished the service within the timeframeResponse from Charles Hurst Peugeot BelfastJan 2, 2026Hello Douglas D.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our customer service and that we were able to complete the service within the expected timeframe. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Peugeot Belfast.
Best regards,
The Motability Scheme Team - Rating 5.0Dec 24, 2025Excellent & friendly service thanks so much❣️Response from Charles Hurst Peugeot BelfastDec 29, 2025Hello Kayden,
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent and friendly experience with us at Charles Hurst Peugeot Belfast. Your feedback is greatly appreciated and motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Charles Hurst Peugeot Belfast Team - Rating 5.0Dec 24, 2025First Class service and so helpful.Response from Charles Hurst Peugeot BelfastDec 29, 2025Hello Deirdre,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service and found our team to be helpful. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible experience for all our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Peugeot Belfast.
Best regards,
Ann Scott
Motability Scheme Team
Charles Hurst Peugeot Belfast - Rating 5.0Dec 22, 2025Absolutely fantasticResponse from Charles Hurst Peugeot BelfastDec 22, 2025Dear Yasin O.,
Thank you so much for your wonderful review! We are thrilled to hear that you had an absolutely fantastic experience with us at Charles Hurst Peugeot Belfast. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Charles Hurst Peugeot Belfast - Rating 5.0Dec 18, 2025Jonathan was excellent, from start to finish. Honest, very concise and knew his stuff. He made us feel very comfortable that we had made the correct choice.Response from Charles Hurst Peugeot BelfastDec 22, 2025Dear Fionnuala P.,
Thank you so much for taking the time to share your wonderful feedback about your experience with us at Charles Hurst Peugeot Belfast. We are thrilled to hear that Jonathan provided you with excellent service from start to finish. It's great to know that his honesty, concise communication, and expertise made you feel comfortable and confident in your choice.
Your satisfaction is our top priority, and your kind words are truly appreciated. We look forward to serving you again in the future and ensuring that your experience remains exceptional.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Dec 18, 2025Excellent service! Jennifer was very pleasant & helpful things all flowed perfectly! Thanku...Response from Charles Hurst Peugeot BelfastDec 18, 2025Dear Kayden H.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Charles Hurst Peugeot Belfast. Jennifer will be delighted to know that her efforts made your visit pleasant and seamless. Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Charles Hurst Peugeot Belfast - Rating 1.0Dec 17, 2025Awful anytime I was in with yous..very unhelpful & have had nothing but trouble with the car..won’t be using yous againResponse from Charles Hurst Peugeot BelfastDec 18, 2025Dear Pauline,
Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about your disappointing experience at Charles Hurst Peugeot Belfast. We strive to provide excellent service and it seems we have fallen short in your case.
I would like to understand more about the issues you've faced with your car and the service you received, so we can address these concerns and work towards a resolution. Please feel free to contact me directly at your convenience.
Your feedback is invaluable to us as we aim to improve our services and ensure a better experience for all our customers.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Dec 15, 2025It was an excellent experience and everyone was very helpful.Response from Charles Hurst Peugeot BelfastDec 16, 2025Hello John A.,
Thank you so much for taking the time to share your experience with us at Charles Hurst Peugeot Belfast. We are thrilled to hear that you had an excellent experience and found our team to be very helpful. Your positive feedback and perfect rating are greatly appreciated and serve as a wonderful encouragement to our staff.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Charles Hurst Peugeot Belfast Team
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team to be helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know that we've met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Charles Hurst Peugeot Belfast.
Best regards,
The Motability Scheme Team