Motability Scheme at Charles Hurst Peugeot Belfast

4.9
Rating 4.9
(716 reviews)
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
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Welcome to Charles Hurst Peugeot Belfast

Motability Scheme at Charles Hurst Peugeot Belfast

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Charles Hurst Peugeot Belfast can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Charles Hurst Peugeot Belfast on 02890383444 to make an appointment with our Motability specialist.

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Contact information

Address
Balmoral Centre
62 Boucher Road
Belfast BT12 6LR
GB
Get directions
Phone Number
Call Charles Hurst Peugeot Belfast on 028 9038 3444
028 9038 3444
028 9038 3444
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 17:30 09:00 - 17:30 09:00 - 17:30 09:00 - 20:00 09:00 - 17:00 09:00 - 15:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability Scheme specialists:

  • Jennifer Farmer
  • Jonathon Richards
  • Lewis Mckee
  • Errin Hodgen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:00
Saturday09:00 - 15:00
SundayClosed

Motability service specialists:

  • Wallace Mcfall
  • Glenn Mccartney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Charles Hurst Peugeot Belfast

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Charles Hurst Peugeot Belfast

  • Rating 5.0
    Very friendly and good at her job
  • Rating 5.0
    Very knowledgeable and willing to help answering any question
  • Rating 5.0
    Fantastic and able to answer all questions and concerns very easy process
  • Rating 5.0
    Erin was lovely, she really helped us make an informed decision on which car would be best. She was very professional but friendly from start to finish
    Response from Charles Hurst Peugeot Belfast
    Hello Rueben-james R.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Erin was able to assist you in making an informed decision and that her professionalism and friendliness made your visit enjoyable. Your feedback is greatly appreciated and will be shared with Erin and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Peugeot Belfast.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Fantastic couldn't be better really helpful from start to finish
    Response from Charles Hurst Peugeot Belfast
    Hello Jean F.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our service to be fantastic and helpful from start to finish. Providing an exceptional experience for our customers is our top priority, and your kind words are truly appreciated by our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Charles Hurst Peugeot Belfast.

    Best regards,

    Ann Scott
    Charles Hurst Peugeot Belfast Team
  • Rating 5.0
    Both Erin and Jennifer at Charles hurst mobility and fantastic very knowledgeable friendly and make the whole process extremely easy
    Response from Charles Hurst Peugeot Belfast
    Hello Ben M.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Erin and Jennifer were able to provide you with knowledgeable and friendly service, making the process easy for you. Your feedback is greatly appreciated and will be shared with the team. We look forward to assisting you again in the future.

    Best regards,
    The Charles Hurst Peugeot Belfast Team
  • Rating 5.0
    Great
    Response from Charles Hurst Peugeot Belfast
    Hello William,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Charles Hurst Peugeot Belfast. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Peugeot Belfast
  • Rating 5.0
    Couldn't recommend them enough they where a great help. Thankyou
    Response from Charles Hurst Peugeot Belfast
    Hello Amber M.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Charles Hurst Peugeot Belfast. Our team is dedicated to providing the best service possible, and it's fantastic to know we were able to help you. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Charles Hurst Peugeot Belfast
  • Rating 2.0
    I was told I would be waiting for 1 hour, but waited for 3 hours.

    They offered to clean my car, on the basis that I would have to wait slightly longer, to which I agreed. However, despite the 3-hour wait the car was not cleaned either.
    Response from Charles Hurst Peugeot Belfast
    Dear Chloe,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience during your recent visit to Charles Hurst Peugeot Belfast. We strive to provide timely and efficient service, and it is clear that we fell short in this instance.

    I apologize for the extended wait time and for not delivering on our promise to clean your car. Your experience is not reflective of the standards we aim to uphold, and I assure you that we are taking your feedback seriously to ensure improvements are made.

    Please feel free to reach out directly if you would like to discuss this matter further. We value your input and are committed to making things right.

    Thank you for bringing this to our attention.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast
  • Rating 5.0
    Jonathan was very good he answered all my questions and was very fast and professional doing his job
    Response from Charles Hurst Peugeot Belfast
    Dear Donna M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Jonathan was able to assist you effectively and professionally. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience with our service at Charles Hurst Peugeot Belfast.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast
  • Rating 5.0
    Jennifer was wonderful and so helpful
    Response from Charles Hurst Peugeot Belfast
    Dear Gillian G.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Jennifer was able to assist you so wonderfully and that you found her help valuable. At Charles Hurst Peugeot Belfast, we strive to provide the best service possible, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Jennifer and the team. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Charles Hurst Peugeot Belfast
  • Rating 5.0
    Comprehensive check and great customer service
    Response from Charles Hurst Peugeot Belfast
    Hello George,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our comprehensive check and customer service. At Charles Hurst Peugeot Belfast, we strive to provide the best service possible, and it's fantastic to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with our team. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out.

    We look forward to serving you again in the future.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast
  • Rating 5.0
    Jennifer was very patient with us and easy to approach.
    Response from Charles Hurst Peugeot Belfast
    Dear Paula C.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Jennifer was able to assist you with patience and approachability. Your feedback is incredibly valuable to us, and it’s wonderful to know that our team is meeting your expectations.

    We strive to provide the best service possible, and your kind words are a great encouragement to Jennifer and the entire team here at Charles Hurst Peugeot Belfast. If there is anything else we can do for you, please don't hesitate to reach out.

    Thank you once again for your 5-star review!

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast
  • Rating 5.0
    Very helpful lady done everything she needed to do just has to put my personal number plate on and then everything is completed. I would very highly recommend Jenn if you need a car to speak to , and to update this review Jenn has the personal plates sorted . A very happy customer.
    Response from Charles Hurst Peugeot Belfast
    Hello Allan,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team at Charles Hurst Peugeot Belfast. It's wonderful to know that everything went smoothly and that you're satisfied with the service provided.

    If there's anything else we can assist you with, especially regarding your personal number plate, please don't hesitate to reach out. We're here to help and ensure everything is perfect for you.

    Thanks again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Charles Hurst Peugeot Belfast Team
  • Rating 5.0
    Errin was extremely helpful and professional. Couldn't have gotten anyone better.
    Response from Charles Hurst Peugeot Belfast
    Dear Connlaoth M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Errin was able to provide you with the exceptional service you deserve. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Errin. At Charles Hurst Peugeot Belfast, we strive to offer the best experience possible, and it’s feedback like yours that motivates us to continue delivering top-notch service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Charles Hurst Peugeot Belfast
  • Rating 5.0
    C
    Response from Charles Hurst Peugeot Belfast
    Dear Sian L.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a positive experience with the Motability Scheme at Charles Hurst Peugeot Belfast. Your feedback is incredibly valuable to us, and it’s wonderful to know that our efforts are making a difference.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and continuing to meet your mobility needs.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast Team
  • Rating 5.0
    Great service! The staff were polite, helpful, and made everything easy. My car was serviced quickly and professionally

    Response from Charles Hurst Peugeot Belfast
    Hello Francis R.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received great service and that our staff were polite, helpful, and made everything easy for you. It's wonderful to know that your car was serviced quickly and professionally. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Charles Hurst Peugeot Belfast
  • Rating 3.0
    I was booked in and arrived st 11am they saw me straight away however I wasn't leaving the dealership until 2.45 which was a long time to sit and wait
    Response from Charles Hurst Peugeot Belfast
    Dear Colleen,

    Thank you for taking the time to share your feedback with us. We appreciate your patience during your recent visit to Charles Hurst Peugeot Belfast. We understand that waiting for an extended period can be frustrating, and we apologize for any inconvenience this may have caused.

    Your comments are important to us, and we are committed to improving our service to ensure a more efficient experience for our customers. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out.

    Thank you for choosing the Motability Scheme at Charles Hurst Peugeot Belfast. We hope to have the opportunity to serve you better in the future.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast Team
  • Rating 5.0
    Brilliant customer service, very friendly and explained everything.
    Response from Charles Hurst Peugeot Belfast
    Dear Deirdre H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with our customer service team at Charles Hurst Peugeot Belfast. Our goal is to ensure that every customer feels welcomed and well-informed, and it's fantastic to know that we succeeded in providing you with friendly and clear assistance.

    Your feedback is greatly appreciated and will be shared with the team to encourage them to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast
  • Rating 5.0
    Caitlin was very pleasant and explained everything. Coffee was lovely
    Response from Charles Hurst Peugeot Belfast
    Dear Mary S.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Caitlin provided you with a pleasant experience and that you enjoyed the coffee during your visit. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Charles Hurst Peugeot Belfast.

    Best regards,

    Ann
    Charles Hurst Peugeot Belfast Team

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